• 품질경영학회지
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• 제48권2호
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• pp.329-344
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• 2020

Purpose: The purpose of this study is to measure the Airline Educational Service Quality and to find ways to improve the priority factors that need improvement. Methods: The 267 collected data from the survey of K-airline calculate the Potential Customer Service Improvement Index based on the Kano Model, Timko Customer Satisfaction Index and conduct Focus Group Interview. Results: The satisfaction of Airline Educational Service Quality can be improved if instructor operations are intensively managed considering field experience and contents that can be applied in the field. Conclusion: This study would provide useful information about Airline Educational Service Quality and can be applied to map out strategies to improve the satisfaction of the Airline Educational Service.

• 가족자원경영과 정책
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• 제19권4호
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• pp.1-17
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• 2015

This study is aimed to discover the deciding factors in senior employment programs for improving the quality of life for the elderly. The dependent variable used in this study was the quality of elderly persons. Personal and familial characteristics, and the community involvement of the elderly were used as independent variables in a Multiple Regression analysis. First, the most influential factor encouraging the elderly to participate in a senior employment promotion program was previous experience of senior employment programs. Second, health condition, residence in city areas, experience of volunteer work, and knowledge of senior employment programs had positive effects on the continuous participation of the elderly men and women. However, living arrangements had an effect solely on elderly men, and home ownership and participation in economic activities had effects solely on elderly women. Third, the life quality of the elderly was affected differently by sex. Health condition had the greatest effect on male elderly persons, whereas, the effective variable, the composition of the family had the most effect on female elderly persons. Thus, active campaigns through various mass media and information sessions are needed to promote participation in senior employment programs, according to the above mentioned deciding factors. In particular infrastructure providing the elderly with more volunteer work opportunity needs to be built for baby boomers to improve their quality of life. In addition, diversified senior employment programs are needed. Because the elderly living in city areas are more willing to participate in senior employment programs, specialized programs suitable for the elderly in city areas are needed. The government should also prepare programs that help the elderly stay healthy while they are working.

• 한국산학기술학회논문지
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• 제20권5호
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• pp.285-291
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• 2019

본 연구의 목적은 요실금 여성 노인의 건강관련 삶의 질에 영향 미치는 영향을 확인하기 위함이다. 본 연구에서는 질병관리본부에서 수행하고 있는 국민건강영양자료를 이용하여 활동 제한, 우울 증상 경험, 주관적 건강 인식이 요실금 여성 노인의 건강관련 삶의 질에 영향 미치는 정도를 파악하였다. 요실금 여성 노인은 요실금이 이환되지 않은 여성 노인에 비해 활동 제한, 우울 경험, 주관적 건강 인식, 삶의 질에 유의한 차이를 나타냈다. 반면 소득이나 교육은 요실금 여성 노인의 건강관련 삶의 질과 유의한 차이를 나타내지 않았다. 활동제한, 우울경험은 요실금 여성 노인의 건강관련 삶의 질에 유의한 영향을 미치지 못하였으며, 주관적 건강 인식만이 건강관련 삶의 질에 유의하게 영향을 미치는 것으로 확인되었다. 본 연구를 통해 그동안 노화의 한 과정으로 생각해 진료나 치료를 꺼려왔던 요실금 여성 노인 대상자들을 위한 중재 프로그램 개발이나 적극적인 치료 홍보와 관련된 기초자료를 제공하는데 의의가 있다.

• 한국노년학
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• 제40권3호
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• pp.531-541
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• 2020

본 연구의 목적은 중·고령자의 삶의 질 향상을 위한 정책적 제안을 위해 중·고령자의 서비스 경험, 우울 수준, 라이프스타일, 삶의 질 간 구조방정식을 통해 경로 효과에 대해 알아보기 위함이다. 제13차 한국복지패널을 활용하여 인구통계학적 분석에 SPSS, 구조방정식 모형 구축을 위해 AMOS를 사용해 분석을 진행하였다. 분석을 통해 서비스 경험, 우울 수준, 라이프스타일 모두 삶의 질에 대해 직접적으로 유의미한 영향을 미쳤으며, 각 경로들 간 경로계수가 모두 유의미함을 알 수 있었다. 이를 통해 중·고령자의 삶의 질 향상을 위해 소득 수준과 상관없이 신체적, 정신적 건강을 위한 라이프스타일 중심 관리 서비스가 필요함을 알 수 있었으며, 이를 위한 정책적 제도와 연구를 통한 프로그램 개발이 필요하다는 기초자료를 제공함에 있어서 본 연구의 함의가 있다.

• 동서간호학연구지
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• 제27권1호
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• pp.22-31
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• 2021

Purpose: This study aims to examine the relationships between the self-leadership, role conflict, nursing work environment, and quality of nursing service in comprehensive nursing care service wards and identify the factors that affect the quality of nursing service. Methods: The data were collected from 158 nurses working in comprehensive nursing care service wards from three general hospitals with 200 beds or more in Seoul, Korea. The data were analyzed by descriptive statistics, t-test, ANOVA, scheffe test, Pearson's correlation coefficient, and multiple linear regression analysis of enter method using SPSS/WIN ver 22.0 program. Results: The factors of quality of nursing services were self-leadership (β=.44, p<.001), nursing work environment (β=.17, p=.014), and the work experience in comprehensive nursing care service wards (β=-.15, p=.035) explaining 32% of the total variance. Conclusions: The results indicated that self-leadership, work experience in the comprehensive nursing care service wards, and nursing work environment affect the quality of nursing services of nurses in the comprehensive nursing care service wards. It is necessary to make efforts for seeking various intervention strategies and improving nursing work environment.

• 한국의류산업학회지
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• 제6권1호
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• pp.93-101
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• 2004

The purpose of this study is to examine consumers' risk perception in internet clothing shopping and its relation with technology readiness and the frequency of purchase. Thereafter, this study examines how consumers' risk perception affect service quality and satisfaction at the apparel shopping sites. An on-line survey was made to collect data, and the replies from 785 people, who had an experience of apparel shopping on line, were used in data analysis. From factor analyses, risk perception comprised 3 factors of product related risk, delivery related risk, and security related risk, and technology readiness comprised 4 factors of optimism, innovativeness, discomfort, and insecurity. Based on cluster analysis, consumers were classified into 3 types in terms of the internet risk perception: low risk group, medium risk group, and high risk group. From path analysis, risk perception was decreased with high frequency of purchase and low discomfort and insecurity of technology readiness, and risk perception and service quality had an influence on consumers' satisfaction with the shopping sites.

• 정보과학회 컴퓨팅의 실제 논문지
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• 제22권7호
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• pp.310-314
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• 2016

DASH(Dynamic Adaptive Streaming over HTTP) 기반 라이브 스트리밍 서비스의 품질을 향상시키기 위한 연구가 활발히 진행되고 있다. 그러나 기존 DASH 기반 스트리밍 기술들은 낮은 버퍼링 지연을 유지하면서 끊김 없는 재생을 제공하지 못하여, 라이브 스트리밍 서비스의 QoE(Quality of Experience)가 저하되는 문제점이 있다. 본 논문에서는 이러한 문제점을 해결하기 위해 QoE 기반의 세그먼트 스케줄링 기법을 제안한다. 제안하는 기법은 세그먼트 수신 시간과 변화량을 기반으로 세그먼트 요청시간을 적응적으로 스케줄링 한다. 시뮬레이션 결과를 통해 제안한 기법이 낮은 버퍼링 지연을 보장하고 버퍼 언더플로우를 적게 발생시켜 라이브 스트리밍 서비스의 QoE 향상을 확인하였다.

• 대한간호학회지
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• 제33권3호
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• pp.395-404
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• 2003

Purpose: To make a contribution to raising the quality of nursing and home healthcare services through reviewing the present state of home healthcare nurse specialist training institutions and education programs and creating concrete measures to establish high-quality education courses. Method: International comparative study of accreditation criteria and curriculum in home healthcare nurse specialist program. Result: The Authorization Standards of home healthcare nurse training institutions consists of 8 items, 23 evaluation criteria and 72 evaluation indexes. Proposal to develop a specialist training program: Curriculum. Modify and complement a present homecare nurse education program. Curriculum I. Designate two forms of certification. The first certification has been granted the authority to serve as a manager and open a home healthcare agency to nurses having masters degrees and clinical experience for five years. The second certification is allowed to perform general home healthcare after having completed a short term training course. Currculum 2. To meet increasing demands, granting a certification to perform home healthcare to registered nurses having clinical experience of more than three years. Conclusion: These results can be utilized in the home healthcare educational program for raising the quality of nurses and home healthcare services.

• 경영과정보연구
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• 제21권
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• pp.131-154
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• 2007

The purpose of this study is to understand a information technology acceptance model and to test empirically using field survey. In order to achieve this purpose, first of all, I examined literature reviews about the theory of reasoned action(TRA), the theory of planned behavior(TPB), and the theories of technology acceptance model(TAM). Based on literature reviews, I proposed a technology acceptance model and empirically verified it through using field survey. As a result of, this study was designed to predict and to explain the factors of affecting reuses of a website. The data that were surveyed 193 users of internet were analyzed with SPSS 12.0 and AMOS 4.0. The major results of this study as follows : First, the perceived complexity is influenced by the skill & experience and the quality of system. Second, the quality of system affects the perceived usefulness. Third, the perceived complexity affects the perceived usefulness and the perceived playfulness. Fourth, reuses of a web site are influenced by the perceived usefulness and the perceived playfulness. Finally, the quality of system affects the perceived usefulness and the skill & experience affect the perceived playfulness.

• 대한가정학회지
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• 제30권1호
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• pp.149-161
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• 1992

The purpose of this study is to analyze information search activity in purchasing behavior of household electric goods. Qusetionare survey method was used in this research. The sample was taken from 302 housewives living in Seoul, from 9th of Nov. to 20th of Nov, in 1991. Used statical methods were Frequency, Percentage, Crosstab, Anova, and Regression Analysis. The major findings are summarized as follows : 1) Component elements of information search : The means of acquiring information is that friends, neighbors, sales are most. A cause of choosing information is the sequence of satisfaction after using, easiness of interaction. The time in choosing goods is more month. 2) Component element of information search as social economic status housewife : children numbers and means of acquiring information(P<.01), education and a cause of choosing information(P<.05), life cost per month and a cause of choosing information(P<.05), social economic status and a time information search are significant. 3) A perception of risk as searching information : Among searching content of information a price influence a perception of risk. 4) Content of searching information and satisfaction of purchasing experience : Best choice is significant as quality of goods, difference of quality is significant as safety and degree of offering information is significant as a brand. 5) Satisfaction of purchasing experience following practical use of information : Best choice is significant as viewing of an exhibit and opinion of user. Difference of quality is not significant as any vairable. Degree of offer information influence searching pamphlet, searching an advertisement and opinion of user. 6) A perception of risk following source of an information : A perception of risk is most influenced by pamphlet.