• 제목/요약/키워드: Expected Performance

검색결과 5,336건 처리시간 0.031초

대·중소기업 동반성장을 위한 상생결제시스템 활용의 영향요인과 경영성과에 관한 연구 (A Study on the Effect of Win-Win Payment System on SMEs' Performance)

  • 김기복;권순동
    • Journal of Information Technology Applications and Management
    • /
    • 제25권1호
    • /
    • pp.105-124
    • /
    • 2018
  • The usage level of SMEs' win-win payment system is still lower than originally expected. In order to find the answer, we studied SMEs' usage performance of win-win payment system and analyzed the influencing factors of SMEs' usage level of win-win payment system. This study found that the more SMEs utilize win-win payment system, the higher they achieve the desired performance in finance, customer, process, learning and growth perspective. And this study found that usage level of win-win payment system is high in order of large corporations' pressure, government policy, and SMEs' readiness. This study is expected to improve win-win growth by increasing usage level of win-win payment system between large corporations and SMEs, while establishing desirable ecosystems.

고객만족모형의 기대 딜레마 : 확산과 기대불일치의 통합모형 (The Expectation Dilemma of Customer Satisfaction Model : A Unified Model of Expectancy Disconfirmation and Diffusion)

  • 박상준;김현철
    • 한국경영과학회지
    • /
    • 제28권2호
    • /
    • pp.61-74
    • /
    • 2003
  • Many firms try to enhance the customer satisfaction, because they believe that higher customer satisfaction leads to superior returns. According to expectancy disconfirmation model, consumers judge the satisfaction in comparison with their expectations about the product performance. If the performance is above the expectations, increase in satisfaction is expected. If the performance is below the expectations, decrease in satisfaction is expected. This explanation contradicts our beliefs that higher expectation leads to consumer's choices. To address the contradiction, this paper present a unified model which combines the expectancy disconfirmation model with the well-known diffusion model. The unified model shows that the expectation can increase the choices even if the expectation decreases the satisfaction.

임상실습을 경험한 간호대학생의 감염관리 활동의 관찰과 수행을 통한 감염관리에 대한 인식 및 심리적 갈등 (Perception and Inner Struggle Experienced by Nursing Students in Relation with Infection Management through Observation and Performance of Infection Control Activities)

  • 김미영;김명준;김종원;맹지선;박수민;손지아;김지아
    • Perspectives in Nursing Science
    • /
    • 제14권1호
    • /
    • pp.1-9
    • /
    • 2017
  • Purpose: To study the internal psychological conflicts among nursing students during an infection control protocol carried out in the hospital by measuring their observation skills and performance during clinical training. Methods: Investigation of both pre- and post- infection control was conducted using questionnaires for clinical infection practices. We identified and evaluated the students' observation skills, clinical performance, clinical perception, and internal conflict regarding clinical infection control. We also interviewed the students as part of our study. Results: Among parameters such as clinical performance, observation skills, clinical perception, and internal conflict, the average observation skills (t=5.49, p<.001) were significantly lower, while internal conflict among students (t=-7.23, p<.001) was significantly higher than expected prior to clinical training. Generally, there was a negative correlation between observation skills and internal conflict in every aspect of infection control practice (r=-.281, p=.031). Internal conflict was significantly higher than expected in the context of hand hygiene (t=-2.135, p=.037), personal hygiene (t=-3.48, p=.002), and ventilator management (t=-3.69, p<.001). Clinical performance of students in the context of hand hygiene (t=4.69, p<.001), personal hygiene (t=2.06, p=.044), and ventilator management (t=2.68, p<.001) was significantly lower than expected prior to clinical training. Conclusion: Our findings showed that internal psychological conflict is higher when infection control practices are observed or performed to a lesser degree. Therefore, reinforcing education regarding infection control among students, such as developing a systematic program, or consecutive training and monitoring, is suggested.

문헌정보학 캡스톤디자인 교육과정 운영과 학습만족도 측정연구 (A Study on the LIS Capstone Design Curriculum and the Learning Satisfaction Survey)

  • 노영희
    • 한국도서관정보학회지
    • /
    • 제46권3호
    • /
    • pp.89-118
    • /
    • 2015
  • 본 연구에서는 문헌정보학 교육과정에 캡스톤 디자인 과목을 개설하고 강의계획서 및 매뉴얼을 개발하여 적용하였으며, 교육전후 설문을 통하여 교과목 성과를 분석하였다. 그 결과 첫째, 필요요소는 수행기대효과와 0.414의 정적(+) 상관관계를 보여주었으며 학습성과기대와는 0.452의 정적(+) 상관관계를 보여주었다. 수행기대효과는 학습성과기대와 0.767의 강한 정적(+) 상관관계를 보여주었다. 둘째, 캡스톤디자인 교과목에 대한 이해정도는 교육과정 수행 전 3.56이었으나 교육과정 수행 후 4.07로 향상된 것으로 나타났다. 셋째, 캡스톤디자인 교과목의 필요요소에 대한 인식은 교육과정 수행 전 4.13이었으나 교육과정 수행 후 4.39로 높아진 것으로 나타났다. 넷째, 캡스톤디자인 교과목의 수행기대효과에 대한 인식은 교육과정 수행 전 3.77이었으나 교육과정 수행 후 3.88로 높아진 것으로 나타났다. 다섯째, 캡스톤디자인 교과목의 학습성과에 대한 인식은 교육과정 수행 전 3.79이었으나 교육과정 수행 후 4.22로 높아진 것으로 나타났다.

공동주택 층간조인트 품질확보를 위한 고성능 실리콘 개발 (High performance silicone for quality assurance of inter-layer joint in apartment house)

  • 서태석
    • 한국건축시공학회:학술대회논문집
    • /
    • 한국건축시공학회 2022년도 가을 학술논문 발표대회
    • /
    • pp.201-202
    • /
    • 2022
  • In this study, the high performance silicone was developed to assure the inter-layer joint in apartment house. The tensile strength, the elongation, the bond strength and the fatigue tests were conducted. As a result, it was confirmed that the performance of high -performance silicone was superior to the existing elastic paint. Therefore, it is expected that it will help to secure the quality of inter-layer joints in apartment houses.

  • PDF

성능변수와 대용변수를 이용한 3단계 $\bar{X}$ 관리도의 경제적 설계 (Economic Design of Three-Stage $\bar{X}$ Control Chart Based on both Performance and Surrogate Variables)

  • 곽신석;이주호
    • 품질경영학회지
    • /
    • 제44권4호
    • /
    • pp.751-770
    • /
    • 2016
  • Purpose: Two-stage ${\bar{X}}$ chart is a useful tool for process control when a surrogate variable may be used together with a performance variable. This paper extends the two-stage ${\bar{X}}$ chart to a three stage version by decomposing the first stage into the preliminary stage and the main stage. Methods: The expected cost function is derived using Markov-chain approach. The optimal designs are found for numerical examples using a genetic algorithm combined with a pattern search algorithm and compared to those of the two-stage ${\bar{X}}$ chart. Sensitivity analysis is performed to see the parameter effects. Results: The proposed design outperforms the optimal design of the two-stage ${\bar{X}}$ chart in terms of the expected cost per unit time unless the correlation between the performance and surrogate variables is modest and the shift in process mean is smallish. Conclusion: Three-stage ${\bar{X}}$ chart may be a useful alternative to the two-stage ${\bar{X}}$ chart especially when the correlation between the performance and surrogate variables is relatively high and the shift in process mean is on the small side.

자동창고의 저장 및 불출요구의 대기시간에 관한 연구 (Expected Waiting Times for Storage and Retrieval Requests in Automated Storage and Retrieval Systems)

  • 조면식
    • 대한산업공학회지
    • /
    • 제30권4호
    • /
    • pp.306-316
    • /
    • 2004
  • We present a closed form approximate analytical model to estimate the expected waiting times for the storage and retrieval requests of an automated storage/retrieval (AS/R) system, assuming that the storage/retrieval (S/R) machine idles either at the rack or at the input/output point. The expected waiting times (and the associated mean queue lengths) can play an important role to decide whether the performance of a stable AS/R system is actually acceptable, to determine buffer size (or length) of the input conveyor, and to compute the number of the rack openings which is required to hold the loads which are requested by processing machines but waiting in the rack to be retrieved by the SIR machine. This model can be effectively used in the early design stage of an AS/R system.

기대손실을 이용한 다변량 공정능력지수 (A Multivariate Process Capability Index using Expected Loss)

  • 정영배
    • 산업경영시스템학회지
    • /
    • 제28권4호
    • /
    • pp.116-123
    • /
    • 2005
  • The traditional process capability indices Cp, Cpk, Cpm, $Cpm^+$ have been used to characterize process performance on the basis of univariate quality characteristics. Cp, Cpk consider the process variation, Cpm considers both the process variation and the process deviation from target and Cpm+ considers economic loss for the process deviation from target. In manufacturing industry, there is growing interest in quantitative measures of process variation under multivariate duality characteristics. The multivariate process capability index incorporates both the process variation and the process deviation from target or considers expected loss caused by the process deviation from target. This paper proposes multivariate capability index based on the expected loss derived from multivariate normal distribution.

The Storage Space Versus Expected Travel Time of Storage Assignment Rules in Automated Warehousing System

  • Ko, Chang-S.;Hwang, Hark
    • 대한산업공학회지
    • /
    • 제18권2호
    • /
    • pp.23-29
    • /
    • 1992
  • To compute the expected travel time of storage and retrieval (S/R) machine in automated warehousing systems most of the previous studies assumed that equal number of rack openings are required regardless of the nature of storage assignment rules. It is known that randomized storage assignment rule usually needs less storage to space than needed for full turnover-based assignment rule. The objective of this paper is compute the expected travel time of each assignment rule more equitably by taking into account the storage space required for each rule. First, the rack storage space is determined which satisfies a given service level. Then based on the standard Economic Ordering Quantity model, trade-off analysis is carried out which relates the storage space to the expected travel time of the S/R machine. Finally, example problems are solved to compare the performance of each assignment rule under varying conditions of demand pattern and service level.

  • PDF