• Journal of Information Management
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• v.41 no.3
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• pp.67-84
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• 2010

The purpose of this paper is to measure and analyse the relative efficiency of 17 public libraries in Daejeon metropolitan city using Data Envelopment Analysis. In this paper, total staffs, total area, total holdings are used as library inputs and total circulations, total user visits are used as library outputs. The estimated results show that libraries operate at 64.15% efficiency and only 4 libraries are relatively efficient. Inefficiency of the public libraries was due to small use of outputs compared to inputs.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.1
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• pp.5-18
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• 2014

Criteria for evaluating digital libraries have been suggested in prior studies, but limited research has been done to understand users' perceptions of evaluation criteria. This study investigates users' opinions of the importance of digital library evaluation criteria. Thirty user participants, including 10 faculty members and 20 students, were recruited from five universities across the United States. They were asked to rate the importance of evaluation criteria in eight dimensions (e.g. collections, information organization, context, etc.). The results demonstrate that users care about evaluation criteria related to the use and quality of collection and services rather than the operation of digital libraries. The findings of this study are relevant to the development of user-centered digital libraries and associated evaluation frameworks through the incorporation of unique users' needs and preferences.

• Journal of the Korean Society for information Management
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• v.22 no.4 s.58
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• pp.197-220
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• 2005

This research aims to explore faculty research support systems in university libraries, assess their service performance for faculty research, and suggest the need and roadmap for new service development. We perform in-depth analyses of not only the current university library evaluation criteria as part of the overall university evaluation criteria, but also ten university libraries in the United States and two university libraries in Korea. Thorough benchmarking studies reveal the problems of the current university library evaluation criteria in its advances and limitations of current faculty support service systems. Especially this research suggests to develop a one-stop service execution wheel for the roadmap for the faculty research support system which is based on customer relationship management(CRM) for one-to-one, mass-personalized services to the faculty.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.4 no.1
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• pp.49-83
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• 1980

Rapid expansion has taken place in development of cooperative arrangements among libraries, in computerization, mechanization, and centralization of library services; in sizes of collections; and in the variety of services offered by libraries. These increasing complexities of library organizational arrangements and expansions in activities and services make it all the more important for libraries to define their objectives clearly and to have methods for measuring the level of attainment of these objectives. Libraries, as all other institutions and organizations, are faced with the economic problem of allocating their limited resources in such a manner as to generate maximum benefits and calculating the costs of a library. Furthermore, they should be able to measure their performance or degree of achievement of objectives. In order to it, it is essential to set a standard and review the time and motion study. This study is an attempt to build a general standard applicable to Korean university libraries to provide a persuasive basis to university library administrators in their work management: The usefulness of this study are given below. (1) It helps to balance available resources with estimated workload. (2) It helps in managing a library more efficiency and more economically (3) It helps in objective evaluation of individual employee performance and in evaluation of the organization as a whole. (4) It helps the librarian plan for financial and personnel needs on the basis of sound production figures.

• Journal of the Korean Society for Library and Information Science
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• v.29
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• pp.305-343
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• 1995

The purposes of this study are to confirm the applicability of the unobtrusive evaluation to Korean libraries, to develop survey forms, check lists and evaluation criteria appropriate for Korean libraries, to analyze the relationship between the test variables and the performance level, to find out the causes of poor service if any, and to propose measures for improving the quality of reference services. The main results of the analyses are as follows : $\cdot$ The accuracy of answers was correlated to appropriateness of search process, way of providing answer, usage of language, approachability and use of second materials in the order named. That is, there was a strong correlation between accuracy and the variables related to librarian's behavior. $\cdot$ There was no statistically significant relationship between accuracy and the environmental aspects of reference department such as number of professional librarians, self-evaluation of reference collection, etc. $\cdot$ The main reasons for failing to give accurate answers were found to be weaknesses in understanding questions. developing search strategy logically and relating the querries to available information sources.

• Korean Institute of Interior Design Journal
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• v.24 no.3
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• pp.137-145
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• 2015

Ubiquitous technology is currently being introduced to libraries at the fastest speed as compared to other spaces. However, the introduction of ubiquitous technology to the existing analog space is causing problems despite such intelligence of libraries as the design standards for ubiquitous spaces have not been arranged yet. This researcher analyzed and evaluated the characteristics of design from the ubiquitous aspect of the ubiquitous environment-oriented libraries that are still at their initial stage. The subjects for this study were the National Library of Korea, Myongji University Bangmok Library, and Yonsei University Library. The definition and characteristics of the ubiquitous environment libraries were examined through literature review and the standards for design analysis were derived by analyzing previous studies. Case analyses were conducted to evaluate the design elements in the ubiquitous environment libraries based on the field observation, photographing, and interviews with managers. As a result, functionality, safety, cognition and convenience were derived based on the investigation and analysis of previous studies; informativeness, playfulness, security, and simplicity which are the design characteristics were found. As a result of the case studies, while functionality and safety are met in most of the standards for design analysis, universality was very low. Care for minorities is need in a library as it is a space used by many unspecified individuals.

• Journal of Korean Library and Information Science Society
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• v.39 no.2
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• pp.147-167
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• 2008

The purpose of the research is to 4ind out its problems and to suggest its solution by investigating and analyzing the present condition of the Virtual Reference Shelves establishment in Chinese university libraries. To achieve the goal, this study establishes theoretical foundations for virtual reference shelves. The evaluation standard was set up on the basis of this theoretical foundation. The 38 university libraries, which had been selected in 985 Project were analyzed by this evaluation standard. The results are used to justify the cooperative establishment for virtual reference shelves.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.4
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• pp.77-100
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• 2017

The aim of this study is to evaluate quality of the bibliographic records for DVDs owned by the domestic university libraries and to suggest how to improve the problems as a result of the evaluation. In order to conduct this study, the previous studies related to the topic were analyzed, and then, four regions of quality evaluation standard including accuracy of inputting, observance of regulations related to cataloging, perfection of expressions and consistency of structure were established. And the quality evaluation was made on total 100 records of the lists for DVDs from 10 university libraries. As a result, several types of errors were discovered in the quality evaluation and some solutions were suggested to improve quality of cataloging records for DVDs by interviewing with catalogers in the domestic university libraries.

• Journal of the Korean Society for information Management
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• v.22 no.4 s.58
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• pp.111-128
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• 2005

University libraries have been facing challenges to accomplish both roles of traditional libraries as physical places and virtual libraries which service electronic resources effectively. University libraries need to establish a strategic plan as a positive tool for designing the future of university libraries addressing threats and opportunities at the same time. This study suggested the core elements be involved in strategic plans of university libraries through comparatively analyzing the actual documents of strategic plans of academic libraries in America, England, Canada and Australia. These strategic plans were divided into formal elements and content elements. In addition, this study presented the latest strategic plans of academic libraries such as UMI. OULS, UBCL, and USL. As a result of research, this study provided the directions and basic materials in order to establish strategic planning at university libraries in Korea.

• Journal of the Korean Society for Library and Information Science
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• v.48 no.3
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• pp.303-334
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• 2014

This study aims to develop standard indicators and methodology for college & university libraries' evaluation based on the agreement among various stake-holders, then suggests a new evaluation system. For the goal, we identify purposes and required conditions, then develop indicators for the evaluation through open-ended interviews, a questionnaire survey, and focus group for reaching an agreement on the included indicators among the stake-holders, finally we construct the overall evaluation structure and weighting system. The overall structure is developed based on process-centered approach, then both the internal and functional viewpoint and external and service-oriented viewpoint are considered. The weighting system is based on the balance among the process categories, such as resources, process, and output elements. Additionally, we suggest methodology for the evaluation and annual improvement process for ongoing improvement of the evaluation system. We expect that the results from this study will contribute not only to the evaluation activities but also to active discussions on library performance and its predictor factors.