• 제목/요약/키워드: Evaluation by visitors

검색결과 132건 처리시간 0.026초

국립공원 탐방안내소 기능평가를 통한 이용활성화 방안 연구 -McManus의 커뮤니케이션 이론을 중심으로- (A Study on the Promoting Utilizing by Evaluation of the Visitor Center Functions in the National Parks, Korea -Based on McManus's Communication Theory-)

  • 오강임;조우;이경재
    • 한국환경생태학회지
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    • 제18권2호
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    • pp.249-262
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    • 2004
  • 본 연구는 우리나라 국립공원의 대표적 자연해설시설인 탐방안내소 중 계획에 의해 조성ㆍ운영중인 내장산국립공원 내장사지구 탐방안내소와 북한산국립공원 정릉지구 탐방안내소를 대상으로 기능평가를 통한 이용활성화 방안제시를 목적으로 하였다. 국내외의 문헌연구를 통해 탐방안내소의 개념 및 기능, 유형 등을 파악하고 McManus의 커뮤니케이션 이론을 중심으로 탐방객에 의한 이용 후 평가를 실시하였다. 총 5단계에 걸친 평가 결과 탐방안내소 이용자들은 탐방안내소를 이해하기 위한 충분한 관람시간을 갖지 못하였으며 편의시설과 안내시스템의 부족으로 올바른 이용이 이루어지지 않았다. 전시내용에 대한 관람성향과 전시 내용의 이해도 부문 역시 전시물과 탐방객과의 원활한 커뮤니케이션이 이루어지고 있지 않음을 알 수 있었다. 이런 문제점들의 개선방안으로는 첫째, 탐방안내소 홍보 및 안내사인 보완 둘째, 다양한 계층을 고려한 전시관별 특성화와 차별화 된 전시연출 셋째, 각 전시내용들이 각 탐방객들의 사회적 경험과 연관되도록 하며 넷째, 전시주제에 맞는 전시매체의 적극적 활용이 필요함을 제안하였다.

Tobit 모형을 이용한 지역축제 방문객의 지출 영향요인 -두 지역 쌀 축제를 중심으로- (The factors affecting Visitors' Spending on Local Festivals by applying the Tobit Model -Based on Rice Festivals in Two Regions-)

  • 백운일
    • 한국콘텐츠학회논문지
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    • 제12권9호
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    • pp.479-488
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    • 2012
  • 본 연구는 경기도 이천 쌀 문화축제 및 충북 진천 쌀 축제를 방문한 방문객을 대상으로 하였으며, 연구의 목적은 서로 다른 두 지역축제 참가자들이 각 축제를 지각하는데 있어서의 지출에 대한 영향을 규명하고, 지역축제의 재방문을 위한 시장전략수립 위한 개선방향을 제시하는데 있다. 또한 방문객들이 평가를 바탕으로 기존의 매력요소를 강화시키고, 신규 매력요소를 창출을 통해 향후 지역축제 활성화 및 경쟁력 강화방안을 제시하는데 있다. 토빗(Tobit)모형을 적용하여 축제별로 방문객의 지출에 영향을 미치는 결정요인을 추정하였으며, 최종적으로 두 축제 간의 행태차이를 추정하기 위해, 우도비율검정(LR-검정)을 통해 각 축제 방문객만을 대상으로 추정된 결정요인들을 상호 비교함으로써 두 축제 간의 지출에 미치는 영향요인의 차이를 분석하였다. 본 연구를 통해 축제방문객의 지출성향을 요약해 보면, 두 쌀 축제방문객들의 지출성향은 충동적구매가 유사하거나 강하게 나타난 것으로 보아 축제기획단계에서부터 이들의 지출의지를 효과적으로 수용할 수 있는 대책수립이 요구되고 있었다. 결론적으로 지역축제를 기획하고 관리하는 지방자치단체에서는 축제프로그램과 축제시설 그리고 축제공연 등의 다양성을 확보해야 할 것으로 판단된다.

인사동의 물리적 심리적 이미지의 평가 (An Evaluation on the Physical and Psychological Image of Insa-Dong)

  • 조정숙;김남조
    • 한국조경학회지
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    • 제30권2호
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    • pp.12-22
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    • 2002
  • This study examines the visitors'evaluations of tourism resources in Insa-dong, which the Seoul metropolitan government has improved recently. This study adopted the method of Importance-Performance Analysis by collecting data through questionnaires. A random sampling of visitors to Insa-dong was conducted in June and July,2001. The survey included questions on the physical and psychological components of Insa-dong's tourism resources. In the case of physical components, eight factors(ancient arts shop, art gallery, atelier, calligraphy shop, pottery arts, traditional tea house, antique shop, traditional clothes) out of thirteen were categorized as 'keeping up the good work'. None of the Physical components was shown as 'low priority'or'possible overkill'. In particular, four factors(restaurant, heritage, Korean-style house and alley, traditional cultural festival) need to be impoved most urgently in terms of visitors'satisfaction. Survey results realize them as high priority in importance but low in performance, thereby designated as, 'concentrate here'. An image of the 'street' showed to be high in importance and identical in performance, so can be categorized between'keeping up the good work'and 'concentrate here'. The results show that unusual outdoor spaces and the festivals of Insa-dong have a significant meaning to the visitors. In the case of psychological components, three factors(general atmosphere experience of unusual atmosphere, appropriateness of stroll time) out of seventeen were categorized as 'keeping up the good work'. Ore factor (shopping) was designated as 'low priority'and not found to be 'possible overkill'. Thirteen factors (various events, possibility of various activity, various flood, richness of play, new experience, education cultural inheritance, parking facilities, resting places, green spaces, meeting places, guide map and information, cleanliness of facilities/convenience) need to be improved mast urgently in terms of visitors' fulfillment. They are perceived as areas of 'concentrate here'. This confirms that attractive events are essential for the recent visitor satisfaction. Furthermore, visitors are not satisfied with its amenity and acccss in Insa-dong despite the improvements. In conclusion, positive impressions, both physical and psychological, should be maintained while factors mentioned to be lacking should be prioritized in order of necessity to improve the image of Insa-dong and solutions need to be found and implemented. The results of this study would be helpful in the planning and management of nsa-dong considering the visitors'requirements.

수산관광축제의 고유성이 방문객 만족도에 미치는 영향 - 기장멸치축제를 중심으로 - (An analysis on Authenticity of Fisheries Festival - The Gijan Anchovy Festival -)

  • 장영수;최진철
    • 수산경영론집
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    • 제38권2호
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    • pp.103-129
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    • 2007
  • Prior research on the fishery village tourism has mainly focused on the development and activities in the field, but lacking in strategic approaches. To overcome such a limitation, this study intends to measure visitors' authenticity on Gijang Anchovy Festival, test reliability and validity of the measurement items, and to identify the relationships among variables by a regression analysis of visitors' satisfaction. Authenticity means the value of existence. The types of tourism in fishing villages have been classified as fishery tourism, resource tourism and ecotourism and each of them has its own authenticity. Based on previous research, this study classified it into three factors such as objective authenticity, experiential authenticity and inauthenticity. To analyze the current situation of Daebyeon Anchovy Festival, measurement scales were developed and survey was conducted on the visitors for the three days from April 20 to 23, 2007. A total of 211 questionnaires were distributed and 208 were collected, The questionnaire contains 25 items on authenticity and 4 items on satisfaction and all the items were measured on the 7 Likert scale. It also has 8 items on demographic characteristics. On the test of reliability and validity of the authenticity, 24 items were used, Cronbach's was 0.7 and correlation was higher than 0.3. Factors of objective authenticity, experiential authenticity and inauthenticity were drawn from the factor analysis, which means that the 24 items may be used to measure authenticity of fishery festivals. The findings show that the evaluation score was 4.89 for objective authenticity, 4.36 for experiential authenticity, and 4.24 for inauthenticity. On the test of the hypotheses, the path coefficients were estimated 0.087 for objective authenticity, 0.202 for experiential authenticity and 0.503 for inauthenticity on the visitors' satisfaction. This suggests some meaningful marketing strategies for Gijang Anchovy Festival. First of all, the anchovy festival should focus on motivating visitors to revisit the festival by identifying individual traits, making a pleasant festival oriented toward family visitors, and providing more experience programs about anchovy.

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과학관의 전시평가와 개선방안에 관한 기초연구 - 국립중앙과학관의 상설전시관을 중심으로 - (A Basic Study on the Exhibition Evaluation and Improvement in Science Museum - Focused on the exhibitions of the National Science Museum in Korea -)

  • 황은경;홍수미;임채진
    • 한국실내디자인학회논문집
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    • 제14권4호
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    • pp.95-105
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    • 2005
  • To plan more effective exhibitions, exhibitions should be evaluated and verified through research. This is Important in that it will present measures for improving shortcomings in exhibition goals and procedures; and it will also provide new ideas and goals for future exhibition plans. The purposes of this study are to investigate the applicability of evaluation methods by organizing related theories systematically through a literature review and to provide more practical and valuable information about the methods by applying them to actual museums. For this study, the National Science Museum was investigated since it uses various themes and exhibition methods, compared with other science museums. Exhibition structures and presentation formats were first analyzed, and then the methods of trace and observation were used to investigate how visitors use the museum. Surveys were also conducted at two different times. The results of the analyses showed that problems of exhibits, arrangement methods of exhibition space, or guide systems are more prominent than those of the presentation format itself. Based on these results, measures for improvement are suggested as follows: First, new formats of exhibition halls using new window frames or holes should be explored to stimulate visitors' curiosity and to lead viewing traffic flow in the museum. Second, in presenting representative exhibits, a gate can be installed at each exhibition area, and representative exhibits are displayed by the gate or between exhibition booths. Third, if a small space is provided at the end of each exhibition area, it can be used to give an orientation on the next exhibition or used as a resting place.

도시공원의 환경교육 기능 평가 및 개선방안에 관한 연구 - 서울시 도시공원을 중심으로 - (A Study on the Evaluation and Improving Measures of Environmental Education Function of City Park - Concentrated on City Park in Seoul -)

  • 송영은;양병이
    • 한국환경교육학회지:환경교육
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    • 제11권2호
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    • pp.238-251
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    • 1998
  • Environmental education, which has been thought as the most fundamental solution to environmental problems, should be performed not only in school but also in home and society with a long-term plan. In line with this, environmental-friendly attitude in daily life should be achieved by the perception of the vital environmental principle-new understanding of relation between nature and human being. It is in the city park that children in urban area, who has little opportunity to contact nature, have rather easier access to nature and realize the principle. Despite such great potential, the city park in Korea has not played its pivotal role because of lack of both facilities and activities. In addition, existing studies on this issue are not satisfactory. Therefore, this study is aimed at analyzing and evaluating city parks' environmental education function, potential and problems according to their types, then offering practical reform measures and programs in order to make students better understand the parks as an everyday natural experience spot. These plans are not based on full-scale revision, instead focuses on optimizing potential of existing natural environment and parks. Additionally, activities to experience various nature are included in the study. The value of city park is not decided by the park itself, but by its relationship with visitors. Environmental education function of city park is not confined to building up facilities and providing programs. It also should be complemented and improved, reflecting visitors' opinions and evaluation of environmental education.

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역사박물관의 전시형태에 따른 관람자 행태 및 만족도 분석 - 대한민국역사박물관 상설전시관을 중심으로 - (History museum exhibit exhibits behavior analysis based on the analysis and satisfaction - With Permanent Exhibition Hall of The National Museum of Korean Contemporary History -)

  • 이소영;변대중
    • 한국실내디자인학회논문집
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    • 제22권5호
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    • pp.22-32
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    • 2013
  • Today, the museum historical material and mental, physical culture and heritage to preserve the collection and exhibition organization rather than to recognize that culture acts as a community to respond to the subject of the attitude and the ability jeokgeukhwa also due to the trend of the times due to changes in lifestyle education and research, and public participation in culture by expanding the role of dissemination activities are becoming. Museum exhibit these changes as part of a combination of various technologies in the coexistence of digital and analog display direction proactive and aggressive behavior, such as visitors expect to have an evaluation of the public and communicate the expectations of the plan in the exhibition space, the larger the effect can feel. This effective display for visitors to watch the way for a systematic approach to provide direction to the urgent reality. Museum visitors experienced officials to improve the quality of research in a variety of ways spectators began to try and move the action was to put the attention on the characteristics. Visitors to visit the Museum of History and ages, categorized by the type of display any difference in the behavior of the visitor experience and attributes based on what is being investigated for the History Museum's exhibition of any exhibit to visitors that experience and is to an analysis.

지역축제 운영시스템의 품질이 방문객의 만족도에 미치는 영향 - 청원생명축제를 중심으로 - (An Influence Analysis of the Visitor's Satisfaction by Operating System of Local Festival - Focused on the Cheongwon Organic Life Festival -)

  • 조성걸;황성기;정규상;엄성준;리신호
    • 농촌계획
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    • 제24권1호
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    • pp.75-87
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    • 2018
  • The purpose of this study was to investigate how the operating system quality of Cheongwon Organic Festival, a local festival held in Cheongju, affects visitor satisfaction, and to also revitalize the Cheongwon Organic Life Festival through this study. 344 visitors of the Cheongwon Organic Life Festival were recruited to become participants of this study using a random sampling method. There were significant differences in the evaluation of the operating system quality at the Cheongwon Organic Life Festival depending on the visitors' gender, age, education, household income, acquisition of information, purpose of visit, considerations of the purchase of festival goods, purchase of a pre-sales ticket, and residence.Different factors such as the visitors' gender, age, education, household income, acquisition of information, purpose of visit, considerations while purchasing festival goods, and residence impacted the visitors' satisfaction of their visit to the Cheongwon Organic Life Festival. It was found that there was a correlation between the operating system quality at Cheongwon Organic Life Festival and the visitors' satisfaction. The operating system quality as a whole and the event programming showed the highest correlation with the visitors' satisfaction.

영산강 수변공간 방문객의 이용행태와 사업평가 분석 (Project Evaluation and Usage Behaviors on Visitors of Waterfront in Youngsan River)

  • 이정록;장문현;유선경
    • 한국경제지리학회지
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    • 제16권2호
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    • pp.247-261
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    • 2013
  • '영산강살리기사업'은 하천의 원래 모습을 되살리고 새로운 수변공간을 조성하는 사업이다. 4대강살리기사업의 일환인 이 사업은 2009년 시작되었다. 2011년 10월 승촌보와 죽산보가 완공되었고, 하천양안에는 자전거 도로를 비롯하여 70개소의 수변공원이 조성되었다. 이 연구의 목적은 영산강살리기사업으로 조성된 수변공간과 자전거 도로를 이용하는 방문객의 이용행태와 만족도, 영산강살리기사업에 대한 평가 등을 분석하는 것이다. 방문객들은 산책, 자전거 타기 등과 관련한 여가 레저 활동을 목적으로 수변공간을 주로 이용하였고, 수변공간과 자전거 도로에 대한 만족도는 비교적 높았다. 영산강살리기사업에 대한 평가도 긍정적이었다. 그렇지만 수변공간 내의 편의시설 부족과 안내시설 개선이 주요 문제점으로 도출되었다.

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문화관광축제 방문객의 평가속성 만족과 행동의도에 관한 연구 - 2006 광주김치대축제를 중심으로 - (The Effects of Evaluation Attributes of Cultural Tourism Festivals on Satisfaction and Behavioral Intention)

  • 김정훈
    • 마케팅과학연구
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    • 제17권2호
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    • pp.55-73
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    • 2007
  • 문화관광축제는 전국의 지역축제 가운데 광역시 도에서 추천한 축제 가운데 관광상품성이 크고, 경쟁력 있는 우수한 축제를 선정하여 지원하는 사업이다. 문화관광축제 종합평가계획(문화관광부, 2006)에 의하면 방문객의 만족도 평가, 전문위원 평가, 그리고 축제 개선실적 등을 감안하여 최우수축제, 우수축제, 유망축제, 예비축제로 선정되고 있다. 특히 예비축제를 제외한 문화관광축제는 공공부문의 사업비 지원을 받기 때문에 1,000여 개가 넘는 지역축제의 방문객 만족도 평가는 상호비교가 가능한 평가척도를 이용하여 종합평가분석이 이루어진고 있다. 이러한 견지에서 본 연구에서는 문화관광축제 공통평가속성이 방문객 만족과 사후행동의도에 미치는 영향관계를 파악하여, 향후 축제기획 시 방문객 만족도 제고와 지속가능한 문화관광축제로 선정되기 위한 시사점을 제시하였다. 본 연구에서는 이론연구를 통하여 문화관광축제 평가속성, 만족, 그리고 행위의도에 관한 변수를 도출하였으며, 2006 광주김치대축제 방문객을 대상으로 실증분석을 수행하였다. 문화관광축제 평가속성에 대한 요인분석을 통하여 홍보안내, 행사내용, 기념품 음식, 편의시설 요인을 도출하였으며, 축제방문객 만족과 행동의도와의 관계를 분석하였다. 연구모형을 통해 수립한 연구가설은 차이분석, 회귀분석, 공분산 구조분석 등을 통해 검증하였으며, 연구결과 모든 가설은 채택되었다. 향후 본 연구결과를 바탕으로 본 축제와 성격이 유사한 축제방문객 분석을 통한 비교연구를 기대한다.

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