• 대한교통학회지
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• 제28권3호
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• pp.39-49
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• 2010

본 연구에서는 감성공학적 분석방법론을 이용하여 운전자가 감성적인 측면에서 효과적으로 반응할 수 있는 교통안전 경고정보 제공방식 도출을 위한 연구를 수행하였다. 교통안전 경고정보는 운전자에게 전방의 위험요소를 미리 알려주어 사고회피를 위한 적절한 반응을 유도하는 역할을 하며 네비게이션과 같은 차내단말기를 통해 제공될 수 있다. 경고정보는 정보 제공방식들의 조합으로 구성되며 9개 시나리오를 설정하고 두 번의 설문조사를 시행하였다. 의미미분법, 상관분석, 수량화I류 이론을 이용한 감성공학I류 분석방법을 통해 연구를 진행하였으며, 성별차이에 따른 운전자 감성특성을 분석하였다. 분석결과 성별차이에 따라 각 정보의 제공방식에 대해 운전자가 느끼는 감성정도가 전체적으로 차이가 나는 것으로 분석되었다. 제공방식의 조합은 '청각적 요소: Beep음+음성안내', '메시지창: Text+픽토그램', '배경점멸: 빨간색 점멸'이 운전자의 감성정도와 선호도가 높게 나타났다. 본 연구의 결과는 운전자의 감성특성을 고려한 효과적인 교통안전 경고정보 설계 및 제공을 위한 유용한 자료로 활용될 것으로 기대된다.

• 대한교통학회지
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• 제25권2호
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• pp.27-37
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• 2007

본 연구는 아시아 주요공항들의 경쟁력을 서비스 품질에 따라 평가하고자 하였다. 공항 경쟁력을 평가하는 요소는 무수히 많으나, 본 연구에서는 기존 연구를 통해 얻어진 10개의 분석 요인을 기초로 분석대상인 공항의 특성에 맞게 8개로 재설정하여 적용하였다. 조사대상 공항은 세계공항운송통계(WATS)에서 여객수송실적 상위 10개 공항 중 아시아지역에 위치한 공항; 홍콩국제공항(HKG), 창이국제공항(SIN), 나리타국제공항(NRT), 방콕 돈무앙국제공항(BKK), 인천국제공항(ICN) 등으로 한정하였다. 서비스 품질에 대한 평가는 여객을 대상으로 설문조사를 실시한 뒤, 이를 통해 획득한 기초 자료를 가지고 AHP 분석과 IPA(Importance Performance Analysis) 기법을 통하여 공항들의 경쟁력을 분석하였다. 공항 경쟁력을 분석할 결과, 공항 서비스 품질 요인 중 유형성이 가장 중요한 요인으로 나타났으며, 그 다음으로 편의성, 반응성, 접근성, 경제성 등의 순으로 분석되었다. AHP 분석을 통한 각 공항별 서비스 평가는 홍콩공항이 가장 높게 나타났으며, 인천, 창이, 방콕, 나리타공항 순으로 나타났다. IPA 기법을 적용한 결과, 인천국제공항은 반응성에서 대폭적인 개선이 요구되는 것으로 나타났다.

• 한국지진공학회:학술대회논문집
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• 한국지진공학회 2006년도 학술발표회 논문집
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• pp.276-283
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• 2006

Korea is considered to be immune from the earthquake hazard because it is located far away from the active fault. However, recent earthquake caused a loss of lives and economical loss worldwide. Hence there has been raised an importance of the earthquake resistant design for various infrastructures. In this research, the seismic design and evaluation criterion for RC bridge pier were proposed from the experimental results of 82 circular RC bridge piers tested in domestic and aboard. New seismic criterion was introduced the limited ductile design provision suitable to Korean peninsula, which would be classified as a low or moderate seismic region. In addition, further important topic for the seismic safety of RC bridge piers in Korea is the seismic performance enhancement of RC bridge piers, which were designed and constructed before the 1992 seismic design provision. Therefore, the proposed seismic performance evaluation criterion could be very useful to judge seismic retrofit need or not according to the residual seismic performance of the RC bridge piers. Also, it could reduce an uncertainty for the safety of the infrastructure under earthquakes.

• 대한가정학회지
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• 제42권2호
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• pp.161-175
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• 2004

This study investigated and compared the tasks peformed by Consumer Agencies in Korea and Japan. It also investigated the variables influencing evaluation scores on consumer tasks. The results of this study are summarized as follows. First, Japanese counselors were predominantly older, married females in contrast to the predominance of relatively young, single, male, Korean consumer counselors. In Korea, most consumer tasks were performed by Consumer Agencies in Seoul while internet counseling was popular. In addition, 13 counselors belong to Korean Consumer Agencies while 80 worked in the Korea Consumer Protection Board. In Japan, consumer tasks were peformed by Consumer Centers located broadly across the nation but no internet counseling was provided, while the average number of consumer counselors per Consumer Center was 8. The average number of consumer counseling sessions per day was greater in Korea than in Japan while the average monthly income was higher in Japan than in Korea. Second, evaluation of the tasks performed by Consumer Agencies revealed that the Korean Consumer Agencies scored higher performance than their Japanese counterparts. Third, the degree of job satisfaction significantly influenced evaluation scores in both consumer counseling tasks and provision of consumer information in Korea. In Korea, among the tasks concerning consumer education, job-training education was a significant variable while the number of Korean counselors in Consumer Agencies positively influenced scores on activities concerning consumer movement and alliance with other agencies. However, the degree of job satisfaction among counselors positively and significantly influenced evaluation scores in tasks concerning consumer counseling, provision of consumers'information, and consumer education. On the other hand, the number of counselors in Japanese Consumer Centers influenced the evaluation scores on tasks concerning consumer policy, consumer survey, and consumer campaign.

• 상하수도학회지
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• 제25권6호
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• pp.923-933
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• 2011

In this study, we derived seven customer value factors to evaluate the levels of service in wastewater utilities required by customers. Levels of service according to the customer value were categorized into environmental amenity, accessibility of wastewater service, affordability of wastewater charge, quality of wastewater service, health and safety of wastewater service provision, reliability and responsiveness of wastewater service provision, and satisfaction of customer service. To investigate the levels of wastewater service, questionnaires were prepared according to the customer value factors, and the questionnaire survey was performed with 800 adults in all over Korea including male and female samples. The comprehensive satisfaction score for the wastewater service was 57.5 points, indicating a slightly good satisfaction level. The detailed analysis of the result showed that the satisfaction level was high in the wastewater service accessibility and call center service provision but it was relatively low in the river water quality and nasty smell of wastewater. It was concluded that the quality of wastewater service and customer service satisfaction need to be elevated primarily in order to improve levels of wastewater service required by the customers.

• 한국주거학회논문집
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• 제13권4호
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• pp.61-66
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• 2002

The objectives of this study are to clarify the impacts of stack effect in high-rise residential buildings and to present technical methods to reduce stack effect. For the evaluation of stack effect, architectural design guidelines were used and computer program simulations based on network model were performed. The evaluation shows that problems due to stack effect may be reduced by appropriate architectural designs, such as increase in air-tightness of building envelop, and provision of vestibules around entrance and elevator hall doors.

• 가정과삶의질연구
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• 제32권5호
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• pp.87-105
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• 2014

The purpose of this study was to investigate the factors associated with instrumental support (i.e., economic and practical support) from parents to their adult children. We examined both parents' attitudes toward instrumental support for adult children and parents' actual provision of instrumental support. From the data of the 2010 second National Survey of Korean Families, we selected 532 mothers and 524 fathers who were married and had at least one adult child aged over 25. Multiple regression analyses by the parents' gender showed that fathers were more likely to agree with instrumental support for adult children in general when they had unmarried children, had a lower household income level, had a lower evaluation of their socio-economic class, were satisfied with their own household economic situation, had positive attitudes toward caregiving for elderly parents, and were satisfied with their couple relationships. For mothers, they were more likely to agree with instrumental support for adult children in general when they had positive attitudes toward caregiving for elderly parents, were satisfied with their couple relationships, and perceived their child as someone to rely on in times of difficulties. Our analyses of the actual provision of support indicated that fathers tended to provide more support when they perceived that they were healthy, had unmarried children, were less satisfied with their household economic situation, had negative attitudes toward child-rearing, and reported a higher quality of parent-child relationship. For mothers, they were more likely to provide actual support when they were healthy, had unmarried children, had a higher level of household income, were financially preparing for later life, and less satisfied with their couple relationships. The findings of this study imply that it is imperative to distinguish the attitudes toward support from the actual provision of support and to also consider parents' gender in the literature on instrumental support for adult children.

• 보건행정학회지
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• 제24권4호
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• pp.342-348
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• 2014

Background: Due to lack of regular and systematic evaluation tool, Korea's tobacco control policy has not been examined its overall process of implementation including efficiency and adequacy of the policies. This study developed policy monitoring and evaluation model to assess policy implementation and effectiveness of tobacco control in Korea. Methods: Based on World Health Organization operational manual for assessment, MPOWER (monitor tobacco use and prevention policies, protect from tobacco smoke, offer help to quit tobacco use, warn about the dangers of tobacco, enforce bans on tobacco advertising promotion and sponsorship, and raise taxes on tobacco) related policies were reviewed by rating policy efforts, programme management, people (human resources and their development), provision of organization, provision of fund and partnerships (range, 0 to 5). Results: As a result of the experts' assessment, overall Korean tobacco control policies scored 2.61 points, which is poor. In relation to each 'MPOWER' policies, 'W' scored the highest points (2.93), followed by 'O' (2.91), 'M' (2.87), 'P' (2.86), and 'E' (2.23). 'R' scored the lowest points of 1.87, meaning government efforts in tobacco price policy is insufficient. Conclusion: This study concludes that Korean tobacco control policy should strengthen tax and price measures, while programme infrastructure, people, and funds for policy enforcement should be secured. Furthermore, rather than focusing on one specific measure, a balanced approach reflecting various aspects of tobacco controls should be considered in order to decrease smoking rates and prevent smoking initiation.

• 한국도서관정보학회지
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• 제43권2호
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• pp.77-98
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• 2012

본 연구는 2000년 이후부터 논의가 진행되고 있는 공공도서관의 민간위탁과 관련하여, 민간위탁이 기대한 성과를 내지 못하고 있다면, 적절한 수탁자를 선정하는 것에 실패한 것이 중요한 원인중의 하나일수 있다는 가정에서 지방자치단체의 수탁자 선정 평가요소를 살펴보았다. 지방자치단체 3곳의 실제 사례분석을 통해, 수탁자 선정에 사용된 평가항목, 평가내용 및 배점의 문제점을 분석하였으며, 사례연구와 인접분야 문헌조사를 통해 공공도서관 수탁자 선정을 위한 대안적 평가요소와 내용을 제안하였다. 공공도서관의 수탁자 선정을 위해 제시된 대안적 평가기준은 정량적평가와 정성적평간의 균형, 지역사회내 공공서비스기관으로서의 역할, 수탁기관대표와 도서관장(예정자)의 운영의지 및 전문성 등을 고려하여 5개의 대분류와 18개의 세부 평가요소로 구성하였다. 본 연구의 결과는 수탁자 선정에 필요한 평가내용을 제시함으로써 지방자치단체에 따라 혹은 수탁시기에 따라 상이하게 나타나는 공공도서관 수탁자 평가요소의 차이를 최소화하고, 적합한 수탁자를 선정하는데 도움을 줄 수 있을 것으로 기대된다.

• 경영과학
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• 제17권3호
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• pp.161-180
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• 2000

The purpose of this paper is to propose an analytical model for evaluating Internet Web sites, that is comprehensive and flexible enough to accomodate different categories of Internet Web sites. This paper is intended to identify critical success factors of Internet Web sites to determine criteria for evaluating the Web sites, and use the criteria to develop a framework for comprehensive evaluation of Internet Web sites. The framework consists of eight categories, including design, business functions, trustworthiness, interface, technology, community, contents, and others. An empirical study designed to validated the framework has been conducted for each of the three Web site categories, including (1) information provision, (2) product sale, and (3) customer service. The results show that ‘content ’ is the most important for information provision Web sites, ‘trustworthiness’for product sale Web sites, and ‘design’ for customer service Web sites. The framework may be used not only as a tool to evaluate Internet Web sites, but also as a checklist to improve the quality of a Web site that is under development.