• Industrial Engineering and Management Systems
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• v.13 no.2
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• pp.221-230
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• 2014

With the progress and prosperity of commerce and industry, time and money increasingly form an equal partnership. Using air carriers to shorten the round-trip time has become an important choice for many people in the tourism process. Faced with increasing competition within the aviation service environment, airline evaluation criteria and the requirements of customers are gradually dominating the evaluation mechanism for air transport service quality. Over the past few years, attention on the transport quality of service has been primarily focused more on land-based transport, and less on the relevant evaluation criteria of airlines. Many studies have shown that quality of service will directly affect customer satisfaction, resulting in the fact that good quality aviation services have become increasingly important. Therefore, in practical industrial operations with limited resources, there is an urgent need to delve into the assessment guidelines that have an impact on customers when they choose an airline, which can be used as a basis for improving customer satisfaction. Through a literature review and a reliability and validity analysis, this study summarized 19 evaluation criteria, using the purposive sampling method and the decision laboratory method (DEMATEL). In addition, this study viewed the causal relationship between the evaluation criteria and the degree of association as a continuing project for airlines. This study selected appropriate empirical samples from two domestic airlines. The conclusions may provide recommendations for all airlines.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.21 no.45
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• pp.11-23
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• 1998

This paper presents a more efficient evaluation of alternatives by use of multi-criteria decision making methodlogy under fuzzy intersectional dependence relations. The performance evaluation of most systems such as weapons, enterprise systems etc. are multiple criteria decision making problems. The descriptions and judgements on these systems are usually linguistic and fuzzy. The traditional methods of Analytic Hierarchy Process(AHP) are mainly used in crisp(non-fuzzy) decision applications with a very unbalanced scale of judgements and rank reversal. To overcome these problems, we will propose a new, general decision making method for evaluation models using fuzzy AHP(FAHP) under fuzzy intersectional dependence relations. The T.M.S alternatives A, B and C will be evaluted by the Fuzzy Analytic Hierachy Process (FAHP) based on entropy weight in this study. We will use symmetric triangular fuzzy numbers to indicate the relative strength of the elements in the hierachy and degree of intersection between criteria. These problems are evaluated by five criteria : tactical criteria, technology criteria, maintenance criteria, economy criteria, advacement criteria.

• The Journal of Society for e-Business Studies
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• v.10 no.3
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• pp.67-83
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• 2005

Common Criteria(CC) was announced in June, 1999 in order to solve a problem which be happened by applying a different evaluation criteria among nations. Currently, a official version is v2.2 and v3.0 is a draft version. Because an evaluation demand is increased in the inside and outside of the country, an evaluation market growth is expected. Also, It needs methodology and work automation and project management for evaluation. In this paper, we propose A CC based Security Evaluation Management System(CC-SEMS) that is managing evaluation resources(deliverables , evaluation criteria, evaluators) and is useful in evaluation environment efficiently. CC-SEMS is to have integrated project management, workflow management, process management and is composed of deliverables, Evaluation Activity Program(EAP), Management Object(MO), Evaluation Database(EDB), Evaluation Workflow Engine(EWE).

• Journal of the Korean Institute of Landscape Architecture
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• v.30 no.3
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• pp.1-11
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• 2002

The purpose of this study is to construct an evaluation criteria based on the relative importance and various combinations of each evaluation index and then to appraise urban biotope in terms of nature experience and recreation. After the standard of evaluation had been developed through the review of existing literature, the relative importance of the evaluation index through expert survey was determined, and the evaluation model to assess biotope value was established. The results of this study are as follows; 1) We have constructed the seventeen evaluation criteria through literature reviews, and have provided relative importance to each evaluation index of the natural in biotope, the diversity of landscape patterns, the appearance-existence of water space, the special landscape elements, and the access based on the results of expert survey. and then we have constructed an evaluation system using the relative importance criteria. 2) To evaluate urban biotope using the evaluation system constructed, we selected 14 sites. The final evaluation results of each site is as follows; The first grade areas are the water space with semi-natural style in front of Gangchon Woobang apartments, the forest zone near Page Temple at Mt. Palgong, the edge area of Jisan and Gosan and the tendril yard against Anshim middle school. The second grade areas are Hyomyung elementary school, the farm land behind the third Anshim Jugong apartment, Ehyun put and the swampy land in front of the Kangchon and Anshim construction site. The third grade areas are Seohan and Hwasung high-rise apartments at Beummul-Dong, the Korea Manpower Agency in the Sungseo industrial zone, and the adjacent area of St. Tongil. The only fourth grade area is the commercial zone near Taegu Department Store. 3) It is highly useful to evaluate urban biotope using the evaluation criteria constructed for this research, the evaluation criteria we developed may be difficult to encompass all expert opinion and the period of space-formation is difficult to estimate urban biotopes. In the future, it is necessary to gather the basic data suitable to estimate biotope and it is necessary to develop detailed evaluation criteria applicable to estimate every biotope that has specific property.

• Journal of Korea Society of Digital Industry and Information Management
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• v.5 no.4
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• pp.263-272
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• 2009

Nowadays, lots of software that have similar functions is being produced. Hence it is getting more important to select the best and suitable software for each individual or company. Moreover, there are few trustworthy materials regarding to the objective procedure and criteria for the best evaluation of the software quality. To overcome these problems, benchmarking has been carried out. However, benchmarking is also confronting the limit of quality evaluation verification due to the difficult of the objectification of the major test items. To solve these problems, some others try to evaluate the quality of software using objective criteria of evaluation based on ISO/IEC standards. Nevertheless, this method using these defined evaluation items and criteria may result in not very reliable outcome. Therefore, this paper offers the evaluation items reflected in the characteristics of each software in order to prove the validity of the proposed method. Moreover, the objective and quantitative criterion which analyzes and reflects the organization characteristics using AHP methodology is applied to the experiment and performance evaluation. Hence we expect that the proposed method provides the needs of the re-establishment of software quality evaluation criteria and the improvement of process in terms of management.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.1
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• pp.49-69
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• 2016

This study aims to draw implications on development of service quality evaluation criteria for academic libraries in Korea. First, this study review recent academic research trends on service quality evaluation criteria for academic libraries. Second, This paper diagnosed result of 'the pilot evaluation of academic libraries in Korea' conducted from 2010 and 2011 and prospect the direction on the evaluation of academic library according to 'Library Promotion Act' established in march 27, 2015. Finally, this article was performed comparative analysis of studies or criteria on service quality evaluation for academic libraries.

• Korean Journal of Hydrosciences
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• v.4
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• pp.65-79
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• 1993

Selection of the best operating rule among a set of alternatives for a multipurpose reservoir system operation requires to evaluate many minor criteria in addition to the major objectives assessed to the system. These problems are sufficiently complex and difficult that they are beyond heuristic decision rules and experiences in case several noncommensurable multiple criteria are included in the evaluation. With the assistance of multicriterion decision analysis techniques, it is possible to select the best one among various alternatives by systematically comparing and ranking the alternatives with respect to the criteria of choice. Evaluation criteria for multipurpose reservoir system operating rules were identified and defined, and the multicriterion decision analysis techniques were applied to evaluate the four existing operating rules of the Chungju multipurpose project according to the identified nine multiple criteria. The application results show that the methodology is very efficient to select the best operation alternative among a finite number of operating rules with many evaluation criteria for a large-scale reservoir system operation.

• ETRI Journal
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• v.36 no.4
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• pp.572-580
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• 2014

Mobile operators in saturated markets increasingly favor mobile network sharing (MNS) over facility-based competition. Previous research examining MNS primarily focused on its positive effects, while the negative effects were largely overlooked. This study proposes a decision-making model using an analytic hierarchy process technique to evaluate decision-making criteria among various types of MNS policies. The decision-making model was applied to Wireless Broadband services in Korea to determine the relative importance of both positive and negative evaluation criteria and preference among multiple types of MNS policies. Positive evaluation criteria (that is, efficiency) were far greater in importance than negative evaluation criteria (that is, competition harm). The preference for adopting MNS among five alternative approaches was also revealed. The study findings offer immediate policy insights in Korea and provide a decision-making framework for policy makers in other countries to utilize.

• Journal of vocational education research
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• v.29 no.3
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• pp.157-185
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• 2010

This study aims to develop a process-oriented evaluation criteria that can be applied during the collection, description, and the provision of information necessary to improving and sustaining the cyber education program for human resource development. The conclusion obtained in the study is as described below. First, the process-oriented evaluation criteria of cyber education program for human resource development was divided into 4 dimensions, 13 evaluation categories, 29 evaluation sub-categories, and 125 evaluation clauses. Secondly, the process-oriented evaluation criteria of cyber education program for human resource development was divided into 4 dimensions, 13 evaluation categories, 29 evaluation sub-categories, and 125 evaluation clauses through the Delphi research method. Thirdly, the contents validity ratio (CVR) of each clauses ranged between .31-1.00 and therefore can be said to be valid. Also, the Cronbach's credibility for the validity of the developed evaluation criteria scored .980.

• Proceedings of the ESK Conference
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• 1997.10a
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• pp.313-319
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• 1997

There is currently a focus on usability of interactive computer software. Previous research in software ergonomics has indicated the importance of evaluating the usability of software user interfaces. Software developers, interface designers or human foctors engineers often confront the task of comparative evaluation among systems, versions or interface designs. This study presents a structured model for comparative evaluation of user interface designs using usability criteria and measures. The proposed model consists of twomain phases : the prescreening phase ad the evaluation phase. The first phase involves expert judgment-based approach with qualitative criteria. The prescreening phase uses absolute measurement analytic hierarchy process to filter possible altermative interfaces to a reasonable subset. The second phase involves user-based approach such as usability testing, with quantitative criteria. The objective of the evaluation phase is to evaluate a subset of altermatives using objective measures. A set of criteria and measures for evaluating the usability of computer software designs is presented. The proposed model provides practitioners with a structured approach to select the best interface based on usability criteria and measures.