• 제목/요약/키워드: Employee job satisfaction

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How Entrepreneurial Proclivity Affects Job Engagement and Satisfaction of Retail Employees

  • LEE, Myoung-Soung;JEONG, Gap-Yeon
    • 유통과학연구
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    • 제17권8호
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    • pp.67-76
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    • 2019
  • Purpose - This research examined whether entrepreneurial proclivity of retail employees affects job engagement and satisfaction, which are job-related positive aspects; and whether job engagement affects job satisfaction. Research design, data, and methodology - To accomplish this purpose, data were collected for 224 retail employees working in the distribution industry in the Republic of Korea. Reliability, validity, and hypotheses were tested through structural equation modeling, and mediating effects of job engagement between entrepreneurial proclivity and job satisfaction were verified through the bootstrap method by using the process model. Results - The results show that innovativeness and progressiveness in entrepreneurial proclivity positively affected job engagement and job satisfaction, but risk-taking did not affect either job engagement or job satisfaction. Also, this research confirmed that job engagement positively affects job satisfaction. Conclusions - This study contributes to the retail literature by applying the concept of entrepreneurial proclivity in the retail employee context. This study puts forward empirical evidence that identifies the effect of entrepreneurial proclivity as a job resource that influences job engagement and job satisfaction in the JD-R model. Thus, this study surmounts the limitation of prior studies by examining entrepreneurial proclivity from the aspect of retail employees.

기업개성이 직원의 직무만족과 기업 이직률의 관계에 미치는 영향 : 잡플래닛 기업 리뷰를 중심으로 (Impact of Corporate Personality on the Relationship between Job Satisfaction and Turnover Rate : Based on the Corporate Review of Job-Planet)

  • 안병대;최진욱;서용무
    • 한국IT서비스학회지
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    • 제19권3호
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    • pp.35-56
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    • 2020
  • The purpose of this study is to measure corporate personality by analyzing the internal employees' corporate reviews and to identify the impact of the representative corporate personality on the relationship between job satisfaction of internal employees and the turnover rate of the company. To this end, we first created a dictionary of words representing the corporate personality with a Word2vec method based on words explaining five corporate personalities, such as reliability, initiative, practicality, activism, and femininity, obtained from the preceding study. Next, we analyzed reviews which were written by internal employees on their companies to measure the score of corporate personality at a review level, aggregated the review level scores for each company to calculate the company level score of corporate personality, and assigned to each company the corporate personality with the maximum score among the five such scores. Also, job satisfaction and turnover rate were measured from internal employees' corporate evaluation scores and the percentage of former employees of each company who left a review on the company, respectively. This study collected datasets of corporate reviews, employee information, and corporate information from Job-Planet from 2014 to 2017, conducted a technical statistic check and correlation analysis to confirm the suitability of the datasets, and performed linear regression analysis to evaluate the research model and verify hypotheses. As a result of the analysis, the job satisfaction of the internal staff has a significant negative impact on the corporate's turnover rate. In addition, companies having a personality of reliability, initiative and femininity also showed a significant cause-and-effect relationship between job satisfaction and turnover rate and among them, job satisfaction of companies having a personality, initiative, showed a greater impact on turnover rate. In sum, we not only proposed a novel method of measuring corporate personality, but also showed that corporates need to identify its corporate personality and to utilize a different strategy to reduce their employee's turnover rate depending on the corporate personality.

인적자원개발제도, 조직몰입, 직무만족 간의 관계 : 조직수준의 학습문화의 매개효과 검증 (The Impact of Human Resource Development on Job Satisfaction and Organizational Commitment : Mediating Effects of Learning Culture)

  • 김성환
    • 벤처창업연구
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    • 제9권3호
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    • pp.119-128
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    • 2014
  • 인적자원개발이 기업의 성과로 연결되는 과정에서 주요한 매개변수로 연구되고 있는 학습문화는 그동안 자료의 한계로 인하여 대부분 개인수준에서 회귀분석을 통하여 연구되고 있다. 본 연구에서는 위계적 선형모형(hierarchical linear modeling)을 활용한 다수준분석(multi-level analysis)을 활용하여 조직수준의 2차변수와 개인수준의 1차변수를 통합하여 분석함과 동시에, 동일한 측정자로 인해 발생하는 동일방법편의(common method bias)를 해결하기 위해 독립변수와 종속변수의 원천을 분리함으로써 인적자원개발제도와 개인성과간의 관계를 보다 정교하게 분석하였다. 연구결과, 기업의 인적자원개발제도는 조직몰입 및 직무만족에 긍정적인 영향을 주며, 조직수준의 학습문화는 기업의 인적자원개발제도와 구성원의 태도(조직몰입, 직무만족) 간의 관계에서 완전매개역할을 수행하고 있었다. 또한 과거(2007년)의 인적자원개발제도는 시간이 경과하더라도 구성원의 태도(2009년)에 긍정적인 영향을 미치는 변수로 작용하고 있음을 실증적으로 확인할 수 있었다. 이러한 연구결과를 토대로 기업에서 조직구성원들의 성과(조직몰입, 직무만족)를 높이기 위해서는 교육훈련 등 체계적인 인적자원개발제도가 구축되어야하고 아울러 상시학습조직의 운영 및 학습조직에 대한 경영자의 지원 등 학습에 대한 긍정적인 문화를 정착시키고자 하는 노력이 강화되어야 한다는 결론을 도출하였다.

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직장인의 여가활동 유형 및 여가만족과 직무만족과의 관계 (A Study on the Relationship among Leisure Activity, Leisure Satisfaction, and Job Satisfaction)

  • 김지선;윤소영;천혜정
    • 가족자원경영과 정책
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    • 제10권3호
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    • pp.79-96
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    • 2006
  • The purposes of this study were to analyze the types of leisure activities and level of leisure satisfaction with practice of a five-day workweek, and examined the relationship between leisure satisfaction and job satisfaction. The data were based on the questionnaire with 264 working employee residing in Seoul. The results indicated that the most frequently participating activities were sports, use of media, loaming activities in order. And there were no significant differences in types of leisure activities between 5 day working employees and 6 day working employees. Secondly, general level of leisure satisfaction was the highest when participating religious activities. Thirdly, it was found that only social satisfaction was positively related to job satisfaction, and social satisfaction influenced job satisfaction. Further discussions and implications were discussed.

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청년층의 입직 및 이직 실태와 해소방안 탐색 (Exploration on the Youth Employee's Labor Mobility)

  • 이석열;박철우;이미라
    • 공학교육연구
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    • 제17권6호
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    • pp.30-45
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    • 2014
  • Using the data of Economically Active Population Survey and GOMS, we analyze youth employee's labor mobility. We found the causes of the youth employee's labor mobility as follows: work environment, salary, enterprise's vision, job satisfaction, job mismatching, organizational culture, mismatching of work and housing and so on. On the basis of results, we proposed a step by step solutions. The resulting policy implication is that rather than raising job finding rate of the unemployed youths, we need to focus more on reducing job mismatching.

공정성과 조직유효성에 관한 연구 - 조직몰입, 직무만족과의 관계를 중심으로 - (A Study on the Impact of Justice, and Organizational Effectiveness - Organizational Commitment, Job Satisfaction)

  • 조국행
    • 경영과정보연구
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    • 제12권
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    • pp.77-99
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    • 2003
  • This study has uncovered some important relationships among employees perceptions of distributive justice and procedural justice and organizational commitment and job satisfaction and organizational effectiveness. The present study attempts, first, to identify the perceived justice in promotion and transfer, performance evaluation, pay raise, job allocation and job fire. Second, to determine the relative importance of DJ(distributive justice) and PJ(procedural justice). Add to that two's justice's impact organizational committment, job satisfaction and to examine relationships of organizational committment, job satisfaction. Third, to examine relationships of organizational committment, job satisfaction and organizational effectiveness. The research is the identification of a modest but significant relationship between the two justice and organizational commitment and job satisfaction and organizational effectiveness. The result make it clear that employee find that right personnel management of fairness.

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병원 조직구성원의 자기효능감이 직무만족에 미치는 영향 (The Effect of Self-Efficacy on Job satisfaction for the Hospital Employees)

  • 남경동;김광점
    • 보건행정학회지
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    • 제13권4호
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    • pp.66-83
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    • 2003
  • Self-efficacy is a person's perceived capability to perform a behavior. We have studied the antecedents of self­efficacy, and its moderating role on the relationship between job characteristics and job satisfaction. Data is collected through questionnaire from 910 employees of 6 large hospitals in Korea. The results show that individual's internal locus of control has positive relationship with self­efficacy and self-efficacy has positive relationship with job satisfaction. Contrary to the hypothesis, supervisors' transformational leadership doesn't show any relations with self­efficacy. The moderating role of self efficacy on the relationship between job characteristics and job satisfaction is supported. These results suggest that hospital managers should manage the self­efficacy as an important instrument of enhancing productivity and employee satisfaction.

유통 관리자의 개인적 특성(Personal Traits)과 감정 관련 변수가 다중직업만족도메 미치는 영향에 관한 연구 (The Effects of Retail Manager's Personal Traits and Emotional Variables on Multi-faceted Job Satisfaction)

  • 박정근;;유원상;이영희
    • 한국유통학회지:유통연구
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    • 제16권4호
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    • pp.95-127
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    • 2011
  • 본 연구는 미국의 유통 관리자들을 대상으로 그들의 개인적인 특성 요인과 감정 관련 변수들이 일곱 가지 영역으로 분류된 직업 만족도 (관리, 직무, 회사 정책, 승진, 급여, 동료, 고객)에 미치는 영향을 분석하였다. 분석 결과 고객과의 직접 대면이 많은 업무의 특성을 지닌 유통산업에서는 고객 접점에 있는 직원 뿐 아니라 관리자들에게도 감정 소진이 개인적 특성에 따라 차이가 없이 공통적으로 나타났으며 이러한 감정의 소진은 직업 만족도의 7 가지 영역에 모두 부정적인 영향을 끼치고 있음을 확인하였다, 또한 개인적 특성이 감정 필요에, 감정 소진이나 감정 필요가 직업 만족에 미치는 영향은 각기 다르게 나타났다. 본 연구는 서비스 접점 위치에 있는 직원들을 대상으로 연구한 기존의 연구들과는 달리 유통 서비스 산업의 관리자들을 대상으로 실증 분석을 수행하였고 개인적인 특성을 세 종류로 분류하여 분석하였을 뿐 아니라, 직업 만족도 역시 7 가지 구성 요소로 분류하여 분석하였다는 점에서 선행 연구들과 차별화 된다. 본 연구의 결과는 날로 서비스 경쟁이 치열해져 가고 있는 유통 기업들이 서비스 경영의 핵심 요소인 내부 고객을 만족시킬 수 있는 효과적인 내부 마케팅 방안을 마련하는데 기여할 수 있을 것이다. 또한 유통 업체들은 본 연구를 바탕으로 개인의 특성에 따른 맞춤형 관리를 통하여 관리자들의 감정 필요나 소진을 효과적으로 감소시킬 수 있을 것이다. 연구의 한계점과 향후 연구 방향도 논의되었다.

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우리나라 정신요양시설 종사자의 직무 만족도에 관한 연구 (The Study on Job Satisfaction of the Employee in the Long-term Mental Health Care Facilities)

  • 채은희;이효영
    • 한국보건간호학회지
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    • 제18권1호
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    • pp.27-38
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    • 2004
  • The purpose of this study was to improve job satisfaction and welfare of the employees in the long-term mental health care facilities. This study was conducted to examine the job satisfaction of 102 employees in the long-term mental health care facilities. Data were collected through education programmes held in Seoul National Hospital at June, 1. The job satisfaction of employees is $2.60\pm0.40$ in total average score. The job satisfaction in the physical environment item is the highest score, $2.76\pm0.62$. The peer relation item value is the lowest, $2.00\pm0.45$. 2. In the case of consideration of job satisfaction by general characteristics, there was no differences in job satisfaction. According to the job satisfaction by types of licences, by the director's efforts, there was significant differences. Comparing to other employees, the employees who doesn't have any licence were more satisfied. Also the director's efforts was significant variable to improve job satisfaction. 3. The total satisfaction level was influenced by the variables of working condition (0.738), welfare (0.728), allowance(0.714), pride(0.701). The total satisfaction level showed positive correlation of this variables. 2002. The questionnaires included items about general character. facility character. and job satisfaction items of employees. The results of this study were summarized as follows.

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조직정치지각이 직무소진에 미치는 영향에 있어 심리적 욕구 만족의 매개효과와 심리적 자본의 조절효과 연구 (The Impact of Employee's Perceptions of Organizational Politics and Burnout: Role of Psychological Need Satisfaction and Psychological Capital)

  • 서동택
    • 한국콘텐츠학회논문지
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    • 제16권3호
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    • pp.305-318
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    • 2016
  • 조직정치지각은 직무요구에 있어 스트레스를 주는 요인으로 연구되어 왔으며 종업원들의 부정적 태도와 행동을 유발시킨다. 직무요구자원 모델에 의하면 소진은 높은 직무요구가 직무자원을 감소시켜 발생시키며 낮은 수준의 동기와 높은 수준의 냉소, 좌절을 이끈다. 현재까지는 조직정치지각과 소진에 환경과 조건에 대한 연구가 부족하다. 본 연구는 조직정치지각과 직무소진의 관계에 있어 욕구 만족의 매겨역할을 규명하고자 수행하였다. 그리고 조직정치지각과 욕구만족에 있어 심리적 자본의 조절효과를 검증하였다. 본 연구는 대한민국의 통신사와 전자제조회사 직원 220명을 대상으로 실시되었다. 분석결과, 조직정치지각과 직무소진에 있어 욕구만족은 매개역할을 하는 것으로 확인되었다. 또한, 조직정치와 욕구만족에 있어 심리적 자본이 조절역할을 하는 것으로 확인되었다. 본 연구결과는 조직정치지각과 소진에 있어서 욕구만족과 심리적 자본이 포함된 새로운 인과관계를 제시하고, 인사부서와 조직 리더들에게 실용적인 시각을 제시한다.