• 제목/요약/키워드: Employee Performance

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The Effect of Quality Management on Business Performances in Fundamental Manufacturing Industry (국내 뿌리산업에서 품질경영활동이 경영성과에 미친 영향)

  • Koo, Il Seob;Kim, Tae Sung
    • Journal of the Korea Safety Management & Science
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    • v.15 no.4
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    • pp.269-278
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    • 2013
  • Recently, fundamental manufacturing industry such as casting foundry, plasticity, welding etc. is rise to concerned. This study is the analysis of using structural equation method in order to verify the significant activation factor of quality management activities and the effect on business performance in fundamental manufacturing industry. To perform this research, we surveyed CEOs, managers, workers working for manufacturing business. We analysed valid 357 questionnaires that we could use for this research using SPSS 15.0 and AMOS 18.0. The results through this research is following. First, we verified the relationship between organizational supports and employee's participation to quality management activity, we could get the result that positive influence on to interrelation. Second, we analysed that organizational supports had a meaningful effect on not process performance but business performance. Third, we found that employee's participation to quality management activity had a significant to business performance, and process performance had a meaningful effect to business performance.

Effect of QUMR to Job Attitude and Job Performance (노사관계의 질이 직무태도와 직무성과에 미치는 영향)

  • Kim, Chan-Jung
    • The Journal of the Korea Contents Association
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    • v.9 no.3
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    • pp.204-214
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    • 2009
  • The main purpose of this study is to examine the effect of QUMR to job attitude and job performance from a industrial relations management point of view. Concretely, it is confirmed whether there are effects of QUMR to organizational commitment, turnover intention and job performance of employee and whether there is a moderating effect of union membership status between QUMR and organizational commitment, QUMR and turnover intention, QUMR and job performance of employee. As a result of this study, firstly, there is a positive effect of QUMR to organizational commitment. Secondly, QUMR effects to turnover intention negatively. Thirdly, QUMR effects to job performance positively. Lastly, there is no moderating effect according to union membership status. On the basis of these study results, I suggested alternatives of business strategy for effective industrial relations management.

Customer Perception Levels towards Service Quality Attributes of University Residence Hall Foodservice by Importance-Performance Analysis (중요도-수행도 분석을 이용한 대학 기숙사 급식소의 서비스 품질 속성에 대한 고객 인식분석)

  • 양일선;강혜승;원지현
    • Korean Journal of Community Nutrition
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    • v.5 no.4
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    • pp.662-671
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    • 2000
  • The purpose of this study was to analyze university students' perception of service quality attributes in residence hall foodservice. Questionnaires were hand delivered to 1,210 university students residing in a residence hall. A total of 1,011 was usable, resulting in an 83.6% response rate. The survey was conducted between October, 1998 and May, 1999. A statistical data analysis was completed using the SAS/Win 6.12 for Descriptive Analysis, $X^2$-test, t-test, ANOVA, Spearman Correlation, and Common factor Analysis, and Importance- Performance Analysis(IPA) was completed. Significant negative correlations between importance and performance were found with 'abundance of foods'(p < 0.001), 'discontent handling'(p < 0.001), and 'availability of new menus'(p < 0.01). factors including food, menu, sanitation, atmosphere, facilities, employee's attitude, and convenience were rearranged and a new dimension was created with the service. Employee's attitude and service factors received the highest scores in customer perception of importance and performance. Food, menu, and convenience factors were included in Quadrant A. female students had significantly higher importance mean scores than males, while males had significantly higher Performance mean scores. (Korean J Community Nutrition 5(4) : 662~671,2000)

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The Impact of Psychological Climate and Self-Resilience on Employee Performance During the COVID-19 Pandemic: An Empirical Study in Indonesia

  • SURATMAN, Andriyastuti;SUHARTINI, Suhartini;PALUPI, Majang;DIHAN, Fereshti Nurdiana;MUHLISON, Muhammad Bakr
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.5
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    • pp.1019-1029
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    • 2021
  • The study aims to investigate the impact of psychological climate, self-resilience, Organizational Citizenship Behaviour (OCB) and job stress on employee performance during Covid-19 pandemic. This paper also attempts to find out the mediating role of OCB and job stress in this context. A confirmatory survey was conducted on 316 employees of several institutions in Indonesia who worked from home during Covid-19 for a minimum period of 2 months. The research revealed that 1) PC has significant and positive influence on OCB and performance; 2) Self resilience have positive and significant influence on performance; 3) PC and self-resilience have a negative influence on job stress; 4) there are insignificant relationship between self-resilience on OCB; OCB and job stress on performance; 5) PC and self-resilience have no indirect influence on performance through OCB and job stress. The findings of this study reveal that organizations expected to have strategic approach in order to handle Covid-19 pandemic in different work patterns that are required to carry out routine office tasks from home, including handling stress as a fast adaptation for both employees and organizations that have a routine task from home.

R&D Scoreboard에 의한 연구개발투자와 성과의 연관성 분석

  • 조성표;이연희;박선영;배정희
    • Journal of Technology Innovation
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    • v.10 no.1
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    • pp.98-123
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    • 2002
  • This study develops a Korean R&D Scoreboard which has originated from the R&D Scoreboard in United Kingdom. The Scoreboard contains details of the R&D investment, sales, growth, profits and employee numbers for Korean companies which are extracted from company annual reports and key ratios calculated, with some movements over time. Companies are classified by the Korea Standard Industrial Classification. The Scoreboard contains 190 companies which consist of 100 largest companies and 30 middle-or small-sized firms listed in Korea Stock Exchange (KSE), and 30 ventures and 30 other firms listed in KOSDAQ. The overall company R&D intensity (R&D as a percentage of sales) is 2.1% compared to the international average of 4.2%. Korea has an unusually large R&D percentage of sales in IT hardware (4.9%) and telecommunication (3.7%). R&D intensity is positively correlated with company performance measures such as profitability, sales growth, productivity and market value. For largest companies listed in KSE and ventures listed in KOSDAQ, the ratio of operating profit to sales is greater for high R&D intensity companies. Sales growth is in proportion to R&D intensity for all companies. Plots of value added per employee or sales per employee vs R&D per employee rise together for the sectors studied, especially for the chemical sectors and automobile sectors, demonstrating a correlation with productivity. The average market value of high R&D companies in the KSE has risen more than 1.6 times that of the KOSPI 200 index. Given the correlation between R&D intensity and company performance and given that R&D is a smaller percentage of surplus (profits plus R&D) than international level (both overall and in several sectors), the challenges facing Korean companies are to maintain the leading position in IT hardware and telecommunication, and to increase the intensity of R&D in many medium-intensive R&D sectors where Korea has an average intensity well below international or US levels.

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The Influence of Employee Well-being on Organizational Innovativeness and Performance (조직구성원의 웰빙이 조직이 혁신성 및 성과에 미치는 영향)

  • Kang, Sora;Um, Hyemi;Kim, Min Sun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.7
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    • pp.4576-4585
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    • 2015
  • This study focuses upon 'organizational members' well-being' in order to explain organizational innovativeness and performance. Based on a survey of organizational members in Korean firms, we find that supervisory trust, communication, job satisfaction, and organizational commitment as employee well-being variables had a significant influence upon explain organizational innovativeness. Additionally, our results also suggest the organizational innovativeness also had a positive influence on organizational performance. Overall, the study contributes to the literature by accounting for the importance of organizational members' well-being' when examining the organizational innovativeness/firm performance relationship.

International Comparison of Railway Freight Performance (국가별 철도물류 운영현황 비교연구)

  • KIM, Young Joo;KWON, Yong Jang;HUR, Jun;CHUNG, Sung Bong
    • Journal of Korean Society of Transportation
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    • v.33 no.5
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    • pp.431-440
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    • 2015
  • This study aims to quantify the railway freight performance using various indicators, to compare it over many countries, and to evaluate efficiency of railway freight in Korea. The indicators developed in this study was classified into two categories; country-specific and company-specific indicator. The former includes freight train density, average gross train load and average haul while the latter contains revenue/ton-km, ratio of operating costs to revenue, revenue per employee, ton-km per employee, costs per ton-km and ratio of labor costs to total operating costs. The results of this study shows that Korail performance is in low efficiency due to multi-frequency small amounts transport. The productivity of railway freight in Korea represented as ton-km per employee appears to be lower than that of other oversea companies considered in this study.

Strategic Bundling of HRM for Organizational Performance: an Empirical Study of Publicly Listed Companies

  • Gautam, Dhruba Kumar
    • Asia-Pacific Journal of Business
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    • v.5 no.2
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    • pp.51-64
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    • 2014
  • Strategic bundling of Human Resource Management (HRM) practices among themselves works together as an entire HRM system rather than individual HRM practices to achieve organizational objectives. The bundles of HR practices support the effectiveness of one another assuming the effectiveness of any practice depends on other practices in place. It is said that the greater the total degree of bundling among the various components of HRM policies and practices, the more will be the organizational outcomes. Realizing these facts, this study aimed to explore the level of strategic bundling and examined the impact of such bundling on organizational performance to the publicly listed companies of Nepal. This empirical study is based on description and exploratory design for which data collected through the questionnaire based on 5-point liker scale. Total population of the study at the time of data collection are 234 organizations publicly listed in Stock Exchange of Nepal. Questionnaire is distributed to all organizations listed, response received from 105 organizations, as a unit of analysis, which is fairly good response. The study of strategic bundling of HRM practices perhaps the first study in Nepal, found that only 32 percent organizations have followed high bundling HR practices and these high bundling organizations are significantly different with low bundling organizations. Business organizations are trying to practice being close association of HRM policies and practices within them except labor relation with employee participation and business strategies. Supporting to the international literature, strategic bundling of HRM practices among themselves shows statistically significant effects on quality of product or services, labor productivity, financial performance, employee satisfaction, rate of innovation, employee commitment and market share.

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The Effect of Employee Education and Information Technology on Performance of Construction Companies - Empirical Analysis Using Financial Data - (교육훈련 및 운영정보화가 건설기업의 경영성과에 미치는 영향 - 재무자료를 이용한 실증분석 -)

  • Park, Hong-Jo
    • Journal of the Korea Institute of Building Construction
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    • v.19 no.2
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    • pp.149-156
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    • 2019
  • This study empirically verified whether or not employee education and information technology have impact on the enhancement of financial performance to Korean construction companies. As a result, the increasing of education & IT expenses turned out to be affected the improvement of sales performance. The influences of these increased expenses are effective at the only year just after expenditure. The positive effect of education & IT expenses increasing have an effect on operating profitability as well such as increasing of operating income. Additionally, the effect of education expenses are more positive in general construction & building construction than other subdivision of construction industry. The positive effect of IT expenses increasing in specialty construction industry overwhelm the other subdivisions. The results suggest that increased investment to the education & IT systems of Korean construction companies can lead improvement of sales and operating income.

An Empirical Assessment of Organizational Commitment and Job Performance: Vietnam Small and Medium-Sized Enterprises

  • VUONG, Bui Nhat;TUNG, Dao Duy;HOA, Nguyen Dinh;CHAU, Nguyen Thi Ngoc;TUSHAR, Hasanuzzaman
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.6
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    • pp.277-286
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    • 2020
  • Research on employee commitment to the organization is necessary for human resource management, and the result is applied in practice to improve organizational effectiveness. The aim of the present study is to explore factors affecting organizational commitment at the small and medium-sized enterprises (SMEs) in Vietnam. Besides, the relationship between organizational commitment and job performance is examined as well. The research was conducted on a sample consisting of 67 white-collar workers and 260 blue-collar workers at SMEs. A total of 327 valid complete questionnaires were input into SPSS 20 database for processing to provide evidence. The research model and hypotheses were tested using the technique of the hierarchical multiple regression analysis. The research resultsrevealed that income, reward and welfare, direct manager, working environment, coworker, and promotion opportunity tended to associate positively with organizational commitment. Besides, the finding also showed that, when the employee has a high organizational commitment, it would lead to high job performance. The main findings of this study provided some managerial implications for SMEs, in general, and managers, in particular. It implies that Vietnam's small and medium-sized enterprises should improve these six factors to retain employees as well as enhance their job performance.