• 디지털융복합연구
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• 제19권11호
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• pp.235-246
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• 2021

본 연구에서는 중소기업을 대상으로 이들 중소기업의 개방형 혁신 역량과 이러한 혁신을 주체적으로 이끌 내부조직 역량이 기업성과에 미치는 영향을 분석하였다. 이를 위해 중소기업 종사자 250명을 대상으로 실증적인 분석을 하였다. 실증 연구 결과는 다음과 같다. 개방형 혁신역량의 하위 요소 중 흡수능력, 관계능력, 조직역량의 하위요소 중 CEO의 혁신성, 종업원의 혁신성, 의사결정 개방성 모두 중소기업의 비재무적 성과에 정(+)의 유의한 영향을 미쳤다. 반면 증분능력은 비재무적 성과에 유의한 영향을 미치지 않는 것으로 분석되었다. 한편, 흡수능력, 관계능력, CEO의 혁신성, 의사결정 개방성 모두 중소기업의 재무적 성과에 정(+)의 유의한 영향을 미쳤다. 반면 증분능력과 종업원 혁신성은 재무적 성과에 유의한 영향을 미치지 않는 것으로 분석되었다. 의사결정 개방성과 흡수능력이 기업의 재무적 성과 및 비재무적 성과에 공통적으로 중요한 영향을 미치는 요인으로 분석되었다. 이러한 연구 결과를 바탕으로 학술적 및 실무적인 시사점을 제시하였다.

• 한국콘텐츠학회논문지
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• 제22권2호
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• pp.501-513
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• 2022

COVID-19 위기가 디지털 전환을 가속화하며, 혁신 능력이 기업에게 어느 시기보다 중요해졌다. 특히 IT기업간의 경쟁이 갈수록 치열해지고 있다. 포용적 리더십의 친근감은 직원들의 혁신행동과 직무성과 향상에 중요한 역할을 하며 기업의 발전과 경쟁력에 도움을 준다. 본 연구는 포용적 리더십이 직원의 혁신행동과 직무성과에 어떠한 영향을 미치는지, 그리고 그 과정에 직원의 발언 행동이 어떠한 매개역할을 하고 있는지에 연구목적을 두고 있다. 이러한 연구목적을 확인하기 위해 본 논문에서는 중국 IT기업에 근무하고 있는 직원을 대상으로 설문 조사를 실시하였다. 총 309개의 유효 설문이 사용되었고 수집된 데이터는 SPSS 26.0을 활용해 실증 분석하였다. 연구 결과는 다음과 같이 요약된다. 연구 결과, 1) 포용적 리더십이 혁신행동과 직무성과에 정의 영향을 미친다. 2) 직원 발언 행동이 혁신행동과 직무성과에 정의 영향을 미친다. 3) 직원 발언 행동이 포용적 리더십과 혁신행동 사이에 긍정적인 매개효과가 나타났다. 3) 직원 발언 행동이 포용적 리더십과 직무성과 사이에도 부분매개효과가 있다는 것을 확인하였다. 본 연구는 IT 분야 직원들의 혁신행동을 격려하고 성과를 개선하는 데 유용한 가이드라인이 될 것이라고 사료된다.

• 유통과학연구
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• 제15권7호
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• pp.19-24
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• 2017

Purpose - There are several problems that organizations face to make a better team-based system such as free-rider issue, assigned difficult jobs unfairly and bickering between high performers and average performers. The purpose of this study is to provide solutions for practitioners through past academic studies on how organizations can resolve several issues in team management. Ultimately, it would lead to employees as better performers for organization's profitability and customers' satisfaction. Research design, data, and methodology - Solution 1 - put employees who have a similar performance ability together into a same team and apply 'growth' approach for low performance team. Solution 2 - make a new evaluation system which is balanced between individual's performance and team's performance. Solution 3 - monitor thoroughly to diffuse difficult works equally among teams and develop management practice system that may prevent or resolve difficult work-loads for a team or an individual performer. Result - Investigation suggests that organizations may resolve three conflicts which come from team base system. Moreover, the implications of results show that the most important criteria in team management depend on whether performers have a similar ability in the same team and management handles issue of justice and the performance of each employee is evaluated by total team performance evaluation simultaneously. Conclusions - All in all, our recommendation concludes that if three issues are resolved, the lack of trust in team-based system among team members will be missed.

• 대한안전경영과학회지
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• 제18권1호
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• pp.167-177
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• 2016

The CEO leadership and employee's concerning and participation to quality management innovation activity is critical factor for improving the business performance. This empirical study is aims to find that whether the quality management activity is significant or not in the automotive parts suppliers. To perform this research, we distributed 250 sheets totally, and withdraw 194 sheets. We analysed 169 sheets that we could use for this research using SPSS 18.0 and AMOS 18.0. We had the results that CEO leadership is significantly positive effects on the employees's participation to quality management. And the result of process improvement have positively effective and significant effects on the product improvement result and business performance of firms.

• 품질경영학회지
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• 제30권2호
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• pp.11-25
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• 2002

This paper is to find how does service orientation of organization and human resource job satisfaction affect its customer orientation, that is, its service attitude and behavior toward customer. Purpose of this study is also to measure the level of employees' customer orientation more systemic. Consequently, the correlation between service orientation and performance can be identified and more effective guideline for service quality management can be draw through this study. The findings of this paper are as followings; Firstly, it is found that reward system and CEO's vision toward service orientation affect employee's job satisfaction positively, It's analyzed on Gap analysis model of PZB. Secondly, in point of inner marketing, employee who is satisfied with his job shows higher customer orientation. Thirdly, strategy change of organization in response to environment change in hospital industry influences on performance positively.

• 대한안전경영과학회지
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• 제18권2호
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• pp.57-64
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• 2016

While many of company try to increase customer satisfaction by empowerment, there are need to figure out which can increase employee's problem solving ability in company side. It is related to Innovative Activity that can create new idea to fix job process. In this study, researcher institute a factor that 'Manager's Job Competency' which can increase member's Innovative Activity. And try to figuring out it has what kind of effect on innovative activity and management performance through empirical method. For the empirical study, researcher get 119 samples from service industry, and result of study show us manager's job competency has positive effect on member's innovative activity and management performance. Base on this result, researcher provide a manageric implication and limitaions of study.

• Journal of Information Technology Applications and Management
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• 제12권2호
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• pp.163-184
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• 2005

The purpose of this research is to examine the major determinants affecting the usage and performance of information technologies in Daedeok Valley and Zhongguancun venture firms. The development of the research model is based on the theoretical linkages of IDT (Innovation Diffusion Theory) and TAM(Technology Acceptance Model). Seven hypotheses are derived and tested using regression analysis. The results from regression analysis suggest that the usage of Information technologies is affected by innovation characteristics (perceived usefulness) as well as organizational characteristics (top management support, employee capability on information technology acceptance) in Daedeok Valley venture firms. But, The results from regression analysis suggest that the usage of Information technologies is affected by innovation characteristics (perceived usefulness), organizational characteristics (top management support, employee capability on information technology acceptance), and external pressure (environmental uncertainty, intensity of competition) in Zhongguancun venture firms.

• 한국산업정보학회논문지
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• 제22권1호
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• pp.127-138
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• 2017

건설업은 다른 산업에 비해 산업안전사고의 감소율이 현저히 낮으며, 안전사고가 종사자의 생명에 치명적인 위협을 미치는 등 그 사고의 결과가 매우 중대한 영향을 미치기 때문에 안전관리가 그 어느 산업보다 중요하게 다루어져야 하는 업종이라고 할 수 있다. 이에 본 연구는 중소건설사에 종사하는 종사원을 대상으로 조직몰입이 안전관련 행동에 미치는 영향에 대한 분석과 안전행동에 대한 고용불안의 조절효과에 대한 분석을 통해 건설업에서 종사자의 안전관리에 대한 시사점을 제공하기 위하여 선행연구를 토대로 이론적인 연구의 흐름을 정리하고, 이를 바탕으로 설문지를 개발하여 부산지역 건설업 종사원 209명을 대상으로 분석하였다. 실증분석 결과를 요약하면 다음과 같다. 첫째, 정서적 몰입, 지속적 몰입 그리고 규범적 몰입 모두 안전행동에 유의한 정(+)의 영향을 미쳤다. 즉 안전에 대한 종업원의 행동을 개선하고, 조직이 정한 안전행동의 실천을 유도하기 위해서는 조직에 대한 몰입을 높이기 위한 노력이 필요하다는 것을 의미한다. 둘째, 고용불안의 조절효과에 관한 분석결과 지속적 몰입이 안전행동에 미치는 영향에 대한 고용불안의 조절효과만이 나타났다. 즉, 고용불안이 높은 집단과 낮은 집단 사이에 통계적으로 유의한 차이가 있었다(p<0.05). 즉 고용불안이 "저"인 집단이 고용불안이 "고"인 집단보다 지속적몰입이 안전행동에 미치는 영향력이 높았다. 조직몰입이 건설업 종사자의 안전에 대한 행동에 미치는 영향과 고용불안의 조절효과에 관한 본 연구의 실증연구 결과를 토대로 건설업 경영자에 제공할 수 있는 전략적 시사점을 제시하였다.

• 한국안전학회지
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• 제27권3호
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• pp.125-130
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• 2012

According to the Korea National Statistical Office data in 2010, the population over ages of 65 years would possess to 11.3% whole population of Korea in 2011 denoting Korea is already in the aging society. Old age is associated with inevitable time-dependent losses in physical capabilities. However the maintenance of physical capabilities is essential for continuing independence in old age. The work ability index(WAI) was constructed to reveal how well a worker is able to perform his work. This study focused on the discovery of an industrial and age-related influences on the work ability and job stress of workers in the shipbuilding, house managing, apartment construction industry. For this, the study conducted a job stress test using the Korean Occupational Stress Questionnaire Short Form, and employee performance evaluations using the Work Ability Index (WAI) of the Finnish Institute of Occupational Health (FIOH) on 3,228 workers in the shipbuilding, house managing and apartment construction industry. SPSS 12.0 K statistics program was used for statistics analysis and significance was verified with the Kruskal-Wallis test, a corporate body of nonparametric statistical analysis. As a result, employee performance had significant differences, depending on age, an industrial and years of service. The mean WAI score of the shipbuilding industry was lower than that of the other industry. Additionally, it was found that employee work ability decreased more as job stress increased.

• The Journal of Asian Finance, Economics and Business
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• 제9권2호
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• pp.255-260
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• 2022

SME sector's success also depends on its employees' job satisfaction as satisfied employees are likely to be more productive at the workplace and positively enhance SME business performance. Small and medium firms are the heart of the economy, and employees are the main and valuable asset for the SME firms. If SME business managers can increase employee satisfaction, then SMEs' performance will also increase in the future. Hence, the current study aims to determine the job satisfaction of SME employees by analyzing the impact of job training (JT) and promotion (PRO) opportunities on employee job satisfaction. Purposive sampling is applied in the study, and 202 SME employees have participated as sample respondents. The final sample size is n = 202. SPSS 26.0 version is used to analyze the hypotheses. The study findings show that both job training (JT) and promotion (PRO) have a positive effect on SME employee job satisfaction. It does indicate that SME managers need to provide necessary training programs and timely promotion to their current working employees to keep them satisfied with their job. Promotion and effective job training will certainly enhance employees' job satisfaction. The study has also offered a few strategic implications for SME business managers.