• Title/Summary/Keyword: Employee Competence

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Effects of Empowerment on the Burnout and Career Commitment of Social Worker (사회복지조직에서의 임파워먼트가 소진과 경력몰입에 미치는 영향)

  • Kang, Jong-Soo
    • The Journal of the Korea Contents Association
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    • v.12 no.5
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    • pp.213-226
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    • 2012
  • The absence of empowerment has been offered as one explanation for the growing burnout of social worker. Numerous studies have linked empowerment to employee's behaviors and attitudes. The purpose of this study is to examine the effects of empowerment on the burnout and career commitment of social worker. For the research, empowerment was consisted of meaning, competence, self-determination and impact. And burnout was consisted of emotional exhaustion, depersonalization and feelings of inefficacy. This study was analyzed 265 social workers by survey. The results of this study are summarized as follows: Social Workers have high correlation to empowerment on the burnout(-) and career commitment(+). Especially, meaning and self-determination have a negative effects on the burnout and positive effects on the career commitment. This study finally discusses theoretical implications for future study and practical implications for empowerment strategies on the results.

Development of the Core Task and Competency Matrix for Unit Managers (병원 간호단위관리자의 핵심직무 ­- 핵심역량 매트릭스 개발)

  • Lee, Tae Wha;Kang, Kyeong Hwa;Lee, Seon Heui;Ko, Yu Kyung;Park, Jeong Sook;Lee, Sae Rom;Yu, Soyoung
    • Journal of Korean Clinical Nursing Research
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    • v.23 no.2
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    • pp.189-201
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    • 2017
  • Purpose: The aim of this study was to develop the nursing management core task and competency matrix for hospital unit managers. The perceived level of importance and performance of identified core competencies by unit managers were also investigated. Methods: Literature review and expert survey identified nursing management core task and competencies. Subsequently, the core task and competency matrix was developed and validated by expert panel. A survey of 196 nurse managers from 3 cities identified perceived importance and performance of core competiences. Results: Thirty-eight nursing management core task and thirty-seven nursing management core competencies were identified comprising five categories; Clinical practice knowledge, Evidence-based practice, Employee development, Strategic planning and Initiative. Based on the core task and competencies, the task and competency matrix for unit managers was developed. In the analysis of importance and performance of core competencies, the mean score of importance ($3.50{\pm}0.30$) was higher than the mean score of performance ($3.03{\pm}0.34$). Conclusion: The development of core task and competencies for unit managers in hospitals provides a guide for the development and evaluation of programs designed to increase competence of unit managers.

The Effect of Managerial Information Security Intelligence on the Employee's Information Security Countermeasure Awareness (경영진의 정보보안 지능이 조직원의 보안대책 인식에 미치는 영향)

  • Jin Young Han;Hyun-Sun Ryu
    • Information Systems Review
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    • v.18 no.3
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    • pp.137-153
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    • 2016
  • Organizations depend on smart working environments, such as mobile networks. This development motivates companies to focus on information security. Information leakage negatively affects companies. To address this issue, management and information security researchers focus on compliance of employees with information security policies. Countermeasures in information security are known antecedents of intention to comply information security policies. Despite the importance of this topic, research on the antecedents of information security countermeasures is scarce. The present study proposes information security intelligence as an antecedent of information security countermeasures. Information security intelligence adapted the concept of safety intelligence provided by Kirwan (2008). Information security intelligence consists of problem solving skills, social skills, and information security knowledge related to information security. Results show that problem solving skills and information security knowledge have positive effects on the awareness of employees of information security countermeasures.

The Effects of Technology Innovation and Employment on Start-ups' Credit Ratings: Asymmetric Information Hypothesis vs Competence Hypothesis (기술혁신 활동과 고용 수준이 소규모 창업기업에 대한 신용평가에 미치는 영향: 비대칭적 정보 가설 vs. 역량 가설)

  • Choi, Young-Cheol;Yang, Taeho;Kim, Sunghwan
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.15 no.2
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    • pp.193-208
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    • 2020
  • In this study, we investigate the effects of technology innovation investments and employment on credit ratings of very small start-up businesses using the data period of 2009 till 2015 test two hypotheses: asymmetric information hypothesis or competence hypothesis. We use financial and non-financial data of 51,903 observations of 12,028 small businesses from a database of a commercial bank and fixed effects panel models and two-stage instrumental variable models. We find that in the short-run small size startups show lower credit ratings than non-startups, and that both technology innovation activities and employment capability improve their credit ratings. In the long-run, technology innovation investments do not improve their credit ratings of later years while employment capability improve their credit ratings of the subsequent year. In addition, the age of startups improves their credit ratings of the current year and until the subsequent two years while employee productivity, fixed ratio and ROA positively affect their credit ratings for up to three years. However, short-term and overall debt ratios, cost of borrowings and firm-size negatively affect their credit ratings for up to three years. The results of the study on credit ratings suggest that credit rating agencies seem to consider both technology innovation activities and employment capability in the credit ratings of small start-ups as 'competence factors' rather than 'asymmetric information factors' with inefficiency and cost burdens. The results also suggest that we must find ways to reflect properly the severe asymmetric information of the early-stage start-ups, and technology innovation activities and employment capability in the credit rating formula.

The Effect of Job Stress and Turnover Intention among the Employee of Private Security (민간경비원의 직무스트레스가 이직의사에 미치는 영향)

  • Park, Young-Jin;Ahn, Hwang-Kwon;Wang, Sug-Won
    • Korean Security Journal
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    • no.12
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    • pp.177-200
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    • 2006
  • This research result that analysis as following. First, difference that keep in mind partially as result that verify difference of job-stress by demography special qualitys that is common people guard's society and turnover intention appeared. Second, result that analyze relation with job-stress and turnover intention, displayed statical correlation in job environment. Third, result that keep in mind as statistical as result that verify effect that common people guard's job-stress gets to turnover intention appeared. During is job-stress variable, was expose that exert effect that keep in mind to turnover intention job surrounding and job special quality. Suggestion point through this research as following be. To raise common people guard's job-stress and turnover intention. system improvement strategy about social estimation etc.. is effective, and do on the basis of this and may have to establish common people guard's enhancing morale plan strategy, low complement that can exert negative impact in change of post for example, line of duty that it is seldom competence, daytime that can elicit common people guards' job satisfaction. Is in visual point that activation of continuous research is leaned against by depth interview and review through qualitative research was insufficient relatively in virtue research so far in research after.

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Effects of Executive Compassion and Forgiving Behavior on Organizational Activities and Performance (중소기업에서 경영자의 배려와 용서가 학습조직 활동과 조직성과에 미치는 영향)

  • Park, Soo-Yong;Hawang, Moon-Young;Chol, Eun-Soo
    • Journal of Distribution Science
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    • v.13 no.6
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    • pp.105-118
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    • 2015
  • Purpose - Currently, strengthening small and medium-sized enterprises (SME) in terms of competitiveness is a key economic issue. However, the problem is that many SMEs lack the internal competence required to cope with a rapidly changing market structure. Such problems can act as an obstacle to economic development, yet most SMEs in Korea are dealing with this problem today. A company's source of competitive advantage is changing from quantity to quality, facility to knowledge, and hardwork to creativity. Under such circumstances, a company should place learning and sharing of knowledge and continuously creating new knowledge as its priority. This study aims to identify the effect of a chief executive officer's (CEO) compassion and forgiveness - positive factors in organizational emotion - on learning organization activities and organizational performance, through a theoretical comparison. Research design, data, and methodology - For this study, SMEs based in Daejeon and Chungcheong area were selected. To secure credibility of the data, the subjects were selected among those who have been working at the business for six months or longer. The survey was conducted for 30 days from March 5, 2015 to April 5, 2015. Both offline and online surveys were conducted. Fifty companies were chosen and 700 questionnaires were distributed, with 506 used for analysis. Fifty subject companies (25 from Daejeon, 10 from Chungnam, 10 from Chungbuk, and five from Sejong) were selected and the objective, target, and survey content were explained to a manager at each company either face-to-face or on the phone. Of the total of 700 questionnaires distributed via mail or e-mail, 78.6% or 550 copies were returned. Excluding 44 insufficient questionnaires, the remainder, 506 questionnaires, were used for analysis. Results - This study analyzed how the CEO's compassion and forgiveness affects learning organization activities and organizational performance. First, compassion of the CEO at the SMEs directly affected the learning organization activities and indirectly affected the organizational performance. Second, forgiveness of the CEO at the SMEs did not affect the learning organization activities and organizational performance directly or indirectly. Conclusions - The study conclusions are as follows. First, CEO compassionate behavior at the SMEs was a significant variable that directly and indirectly affected learning organization activities and organizational performance. Therefore, the CEO of an SME can create a positive organizational atmosphere through compassionate behaviors in the organization. Second, the forgiving behavior of the CEO did not have direct or indirect effects on learning organization activities and organizational performance. However, the reason for a CEO to continue his or her forgiving behavior is because it strengthens employee resilience, commitment, and self-efficacy to protect the organization from negative influences such as layoffs, risks, and wrongdoings. The action of forgiveness does not have direct or indirect effects. However, the CEO shall continue such behavior to strengthen members' physiological resilience, commitment, and self - effectiveness, and to protect the organization from risks including layoff and external negative factors.

A Study on the Effects of Lifelong Educator's Empowerment on Job Satisfaction and Organizational Commitment (평생교육사의 임파워먼트가 직무만족과 조직몰입에 미치는 영향에 관한 실증적 연구)

  • Bang, Hee-Bong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.4
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    • pp.231-242
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    • 2016
  • The purpose of this study is to analyze the effects empowerment has on a lifelong educator's job satisfaction and organizational commitment. This study was implemented to amass and analyze the data from 160 Daejeon district's lifelong educators using SPSS 20.0. The statistical analysis was conducted with the following measures: frequency analysis for demographic characteristics, descriptive analysis, factor analysis with Varimax rotation for the validity of the measured variables, Cronbach's alpha coefficient for the reliability of the internal consistency between the variables, and Pearson's correlation coefficient to confirm the relevance between the variables. Our hypothesis was then verified through regression analysis. Our research results showed that, first, the level of empowerment differed depending on such factors as gender, age, education level, employee type, work hours, and monthly income. Second, empowerment was shown to have a significant influence on job satisfaction, where higher empowerment levels led to higher job satisfaction. Third, empowerment was a significant factor in increasing organizational commitment, as higher empowerment levels led to higher commitment. Therefore, this study reflected on the concept that empowerment was needed by lifelong educators, thus showing that enhancing job satisfaction and organizational commitment by developing the personal abilities of a lifelong institution educator is favorable to the institution's development and success.

A Study on Self efficacy Difference between User and Nonuser of Smartphone (자기 효능감에 의한 스마트폰 사용의도 연구)

  • Lee, JangHyung;Kim, Jong-Won;Sung, Baek-Chun;Choi, Young-Jin
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.2
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    • pp.157-164
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    • 2013
  • Self efficacy is a term used in psychology, roughly corresponding to a person's belief in their own competence. It has been defined as the belief that one is capable of performing in a certain manner to attain certain goals. It is believed that our personalized ideas of self-efficacy affect our social interactions in almost every way. Understanding how to foster the development of self-efficacy is a vitally important goal for positive psychology because it can lead to living a more productive and happy life. The objective of this study is to show difference of the relationship between user and non-user in smartphone by self efficacy. For this purpose, we propose a research model which consists of 3type' self efficacy. For empirical test of this model, the sample data is collected from employee in a company and divided into two groups by user and nonuser. By multi-group analysis, we show two groups are different from each other in the relationship between user and nonuser of smartphone. Results show difference of the relationship smartphone user and non-user's self-efficacy(self-control self-efficiacy and problem difficulty preference).

A Study on the Relationship between Franchise Firm's Supervisors Job Insecurity and Organizational Effectiveness: The Moderating Effect of Self-Efficacy and Trust in Manager (슈퍼바이저의 고용불안정성이 조직유효성에 미치는 영향에 관한 연구: 자기효능감과 신뢰의 조절효과)

  • Cho, Joon-Sang
    • Journal of Distribution Science
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    • v.13 no.1
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    • pp.35-46
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    • 2015
  • Purpose - This paper attempted to investigate the relationships among the perception of job insecurity and organizational effectiveness, and it examines these relationships while considering the moderating effect of trust in the manager and self-efficacy. Job insecurity is an independent variable, organizational effectiveness aspects (job satisfaction, organizational commitment, and turnover intention) are dependent variables, and trust and self-efficacy are moderators. Research design, data, and methodology - Regression analysis was used to verify the effects. The measurement items were already deemed as reliable and valid in the previous study, but for this purpose, some modifications were made. To examine the model, this study relied on the samples chosen from Korean employees in the six franchise business firms. The survey was conducted on 288 workers. Each question is based on a 5-point Likert type scale. The data were analyzed using SPSS 18.0. Results - The results of the study are summarized as follows. First, job insecurity has an influence on organizational effectiveness aspects (negatively on job satisfaction, negatively on organizational commitment, and positively on turnover intention). Second, analyzing the moderating effect of trust, trust in manager is mediated between job insecurity and organizational effectiveness aspects (on organizational commitment and on turnover intention). However, employees' trust in manager had no significant moderating effect on the job insecurity-job satisfaction relationship. Third, self-efficacy is mediated between job insecurity and organizational effectiveness aspects (on job satisfaction, on organizational commitment, and on turnover intention). Conclusions - First, it is necessary to be aware of the seriousness of employees' job insecurity in franchise firms, which have played a pivotal role in national economic growth, and to create a detailed plan for reducing insecurity and actively implementing it. To this end, the franchise companies should implement efficiency efforts such as obtaining an appropriate capacity of equipped personnel and a training program. Second, there are moderating effects of self-efficacy and trust in the relationship between job insecurity and organizational effectiveness. Depending on business conditions, stability and instability can only be experienced in the organizations of franchise companies. This can give rise to instability in employment. Therefore, it is necessary to develop and utilize a system that can be minimized with a change in the new awareness of employment instability. After all, a good leader (manager) must accumulate personal trust and build up a core competence that is necessary to become competent in the field himself. Even if you lack the material resources to improve performance, if the leader with the core competencies (e.g., technical/management /organization/marketing/design) can gain the trust of the supervisor, you can get a good organizational performance. Therefore, you should foster a healthy organizational culture through education such as leadership training and employee training to be built on trust between the leaders and the employees. In addition, you need to focus on HRD&M training in order to increase the self-efficacy of the supervisor.

A Study on the Effect of Coworkers Social Support on Service Employee's Self-Efficacy and Job Performance. (동료지지가 서비스직원의 자기 효능과 직무성과에 미치는 영향)

  • Yang, Sung-Youn
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.1
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    • pp.304-312
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    • 2019
  • Service companies are making constant efforts to gain positive business performance such as customer satisfaction, quality improvement, and valuable management. Compared to other industries, service companies are highly dependent on workers for responding to customers and satisfying various customer needs in terms of business content and type. Thus, the attitude, given, environment, and capacity of the workers who supply service and serve customers are important factors that directly and indirectly influence customer satisfaction and performance. To enhance the performance of organizations and gain competitive advantage, it is important to provide the various forms of social support for workers as service suppliers. In this sense, active interests including the development of personal competence, support for working environment, and providing chances for the development of new services are significant. This study is a follow-up study on the influence of social support for positive psychological capital, creativity, and work performance of service workers. Among the service process matrix, this study targets the workers involved in mass service fields and seeks to examine how support for co-worker influences the performance through self-efficacy. No empirical analysis has examined workers involved in mass service fields. Thus, this study aims to take an approach different from that of previous studies and to suggest more effective human resource management strategies for enhancing the competitiveness of service companies and provide related implications.