• Title/Summary/Keyword: Empathy Education

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국내 대기업의 핵심가치 교육 사례연구 (A Case Study on Core Value Education in Large Corporations in Korea)

  • 이진구;박순원;전기석
    • 한국콘텐츠학회논문지
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    • 제15권6호
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    • pp.547-564
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    • 2015
  • 최근 핵심가치 교육은 성과 향상 및 지속가능한 경영을 이루기 위한 주요 방법의 하나로 각 기업으로부터 주목을 받고 있다. 본 연구의 목적은 국내 대기업 그룹사의 핵심가치 교육에 대한 사례연구를 통해 각 대기업의 핵심가치 교육 수준을 체계적으로 비교 분석하고, 핵심가치 교육에 대한 시사점을 제공하는 것이다. 이를 위해 핵심가치 교육을 실시하고 있는 대기업 그룹사 다섯 곳을 선정하여 핵심가치 교육을 담당하고 있는 현직 HRD 담당자 및 각 사의 핵심가치 교육에 참여한 경험이 있는 전 현직 사원을 대상으로 면담 을 실시하였다. 분석결과, 모든 기업이 핵심가치를 성과 향상의 핵심 요소로 보고 체계적인 교육을 위해 많은 노력을 기울이고 있었지만 구체적인 실천전략, 운영방식, 인사 제도와의 연계방안 등에서는 각 사별로 차이가 있었다. 이에 따라 핵심가치 실천의 수준도 다섯 개 그룹 공히 핵심가치를 이해하고 공감하는 수준에는 해당되었으나, 핵심가치를 실제 업무에서 실천하는 수준은 일부를 제외하고는 미약한 것으로 나타났다. 따라서 향후 기업에서 핵심가치를 효과적으로 내재화하고 실천에 옮길 수 있도록 하기 위해서는 핵심가치와 업무 사이의 정렬을 통한 실천 유도, 업무 특성에 맞는 맞춤형 핵심가치 교육 실시, 평가 보완 및 관련 제도와의 연계 확대 등이 필요하다.

고등학생의 학교폭력에 영향을 미치는 요인에 관한 연구 : 인성요인을 중심으로 (A study on factors affecting high school students of school violence - Focusing on personality factors -)

  • 이정덕;장정현
    • 시큐리티연구
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    • 제42호
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    • pp.393-422
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    • 2015
  • 학교는 학생의 효과적인 학업성취와 지적능력 개발을 위해 공교육을 실현하는 거점임과 동시에 최전선의 위치를 담당하고 있다. 비단 학업뿐만 아니라 사회의 한 구성원으로써 타인과 함께 하기위한 배려와 이해의 폭을 넓혀주는 공간이기도 하다. 그러나 우리나라 학교교육의 현실은 타인을 배려하고 책임감을 느끼는 삶의 태도와 관련된 인성교육에 대해서는 부족한 면이 많다는 지적을 받고 있다. 한 개인이 성인으로 성장해 나가는 데에는 지적능력뿐만 아니라 정서적인 측면이 반드시 필요하고, 학교에서는 그와 관련된 다양한 방법을 가르치는 것이 의무화되어 있다. 그럼에도 불구하고 우리나라 중등교육은 교사들의 과도한 행정업무를 비롯한 기타 업무로 인해 인성교육의 과정이 소홀해 지거나 형식적인 활동을 벗어나지 못하고 있다. 이러한 영향으로 학생들의 문제적 행동을 개선하지 못하는 결과를 가져왔으며, 결국 학교폭력과 같이 타인에게 직접적인 피해를 주는 심각한 사회문제를 야기한 측면이 있다. 따라서 이 연구는 교육학과 범죄학의 청소년비행 행위에 기초하여 인성의 개념을 구체화하고 학교폭력과의 관계를 경험적 연구를 통해 검증하고자 하였다. 이에 따라 2013년 7월 1일부터 2013년 9월 31일 까지 전국 277개교에 재학 중인 고등학교 3학년 학생들 중 경기도에 소재한 K대학의 입학설명회 및 모의전형에 참여한 학생들 중 무응답과 분석에 사용할 수 없다고 판단된 자료를 제외하고 최종분석에서 총 1045명의 자료가 활용되었다. 그 결과 학교폭력 피해경험이 많고, 남자학생일 수 록 학교폭력의 가해 경험이 많을 것으로 나타났다. 또한 건강한 학생일수 록 학교폭력의 가해경험이 많고, 분노조절과 공감, 배려의식이 낮은 학생이 학교폭력의 가해경험이 많은 것으로 나타났다.

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항공서비스 전공 대학생의 문화적 역량이 전공만족도를 매개로 전문직관에 미치는 영향에 관한 연구 (A Study on the Effects on Professional Intuition through Cultural Competency and Major Satisfaction of College Students Majoring in Aviation Service)

  • 손태복;김기웅;김하영
    • 한국항공운항학회지
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    • 제28권3호
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    • pp.61-73
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    • 2020
  • This study is an empirical analysis of the cultural competencies of college students majoring in aviation services on their major satisfaction and professionalism. In order to focus on the cultural competencies of aviation service college students, who are rarely addressed in the preceding study and to see how cultural competencies have significant effects on their major satisfaction and professionalism, we divid them into six sub factors: willingness to participate, cognitive openness/flexibility, emotional control, patience with uncertainty, self-efficacy, and cultural empathy. And the mediated effects of major satisfaction on cultural competency and professionalism are analyzed to provide educational implications for cultural competency. Based on the results of this study, it is expected to apply to the education of aviation service-related departments, it will be a basic data to promote students' adaptation to the department and satisfaction of the department and to train global professional service personnel who can improve their post-employment work adaptability, job satisfaction, and service productivity.

실외 전래놀이가 유아의 정서지능에 미치는 영향 (The Effect of Korean Traditional Outdoor Play on Children's Emotional Intelligence)

  • 김영주;이진숙;오미숙
    • 한국생활과학회지
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    • 제12권5호
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    • pp.635-645
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    • 2003
  • To examine the effect of traditional outdoor play on children's emotional intelligence, the effectiveness of the traditional outdoor play program was evaluated in the kindergarten. Participants were 44 kindergartners randomly divided into two groups: experimental group and control group. The activities of traditional outdoor play were carried out twice in a week in the experimental group, and only the regular activities of kindergarten program in the control group for 12 consecutive weeks. The data were analyzed by paired t-test, independent t-test. Major findings are as follows: First, the program affected on the children's emotional recognition and expression about the self identity and importance, while there were no significant differences in the children's emotional regulation and self-motivation. Second, traditional outdoor play program affected on the children's emotional recognition and empathy in others, relationship and social skill significantly. These results showed that educational and funny traditional outdoor play contributes to children's emotional intelligence and development.

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가족생활주기에 따른 외식업소의 품질 요소별 중요성 차이 (Korean Family’s Perception of the Importance of the Quality of Restaurants according to Family Life Cycle)

  • 유정림;박동연
    • 대한지역사회영양학회지
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    • 제7권1호
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    • pp.130-140
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    • 2002
  • The purpose of this study was to examine the customer’s perception of the importance of restaurant quality by using a developed SERVQUAL model. In particular, it was intended to provide the basic information for nutrition education for family’s eating out. the data were collected through the survey over 440 families who have lived around the apartments in Kyongju and Seoul. The structure questionnaire included 35 items evaluating the quality of restaurants, adapting SERVQUAL model and adding other factors related to restaurant and the general characteristics of the families. The data were analyzed using SPSS 10.0 WIN program for descriptive analysis, a chi-square test and Pearson’s correlation test. The major results were as follows: From the factor analysis, the 35 items related to the quality of restaurant have been categorized into 10 factors, ie., ‘Health’, ‘Reliability’, ‘Employee’, ‘Food’, ‘Facilities’, ‘Product’, ‘Empathy’, ‘Access’, ‘Comfort’, and ‘Safety’. From the analysis of the correlation between family life cycle of four steps and 10 factors, four factors such as ‘Health’, ‘Facilities’ (p<0.001), ‘Comfort’ (p<0.01) and ‘Product’ (p<0.05) showed statistical significance. ‘Health’ and ‘Product’ factors marked the highest score in the family with senior couple live without children or single, but the lowest score in the family with young couple without children or single. ‘Facilities’ and ‘Comfort’ factors showed the highest scores in the family with under elementary school children, and the lowest scores in the family with over elementary school children.

한국의 여행지리와 중국의 관광지리 교육과정 비교 (A Comparative Analysis on High School's National Travel Geography Curriculum in Korea and China)

  • 강창숙
    • 한국지역지리학회지
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    • 제22권1호
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    • pp.267-285
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    • 2016
  • 본 연구의 목적은 2015 개정 교육과정에서 고등학교 진로 선택 과목으로 신설된 여행지리와 중국의 관광지리 교육과정의 비교, 분석이다. 여행지리는 지리교과의 핵심개념을 바탕으로 과목의 목표와 내용체계 및 성취기준 등을 교육과정으로 구성하고 있다. 그리고 여행이라는 주제와 형식으로 교실 수업에서 지리교과의 유용성, 흥미, 공감능력을 높일 수 있도록 교육과정이 개발되었다. 연구의 주요 내용은 양국의 고등학교 지리교육과정을 토대로 여행지리와 관광지리 과목의 성격, 목표, 내용체계, 교수-학습 방법과 평가 등에서 나타나는 공통점과 차이점에 대한 비교, 분석이다. 본 연구의 내용은 우리나라 여행지리 교과서의 편찬과 성공적인 교실 수업 실행에 구체적인 시사점이 될 것이다.

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간호대학생의 전문직 자아개념과 간호사에 대한 이미지 (A Study on the Image of Nurses and the Professional Self-Concept Perceived by Nursing Students)

  • 이정애
    • 간호행정학회지
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    • 제10권3호
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    • pp.325-334
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    • 2004
  • Purpose: The purpose of this study was to identify the image of nurses and the professional self-concept perceived by nursing students. Method: The subjects included were 93 students. The research tool was the Professional Self-Concept of Nurses Instrument(PSCNI) by Arthur and Image of Nurses by Yang. Result: 1. The professional self-concept consisted of 4 factors : flexibility, satisfaction, competence, empathy. 2. The image of nurse consisted of 4 factors : official image, maternal image, professional image. unfavorable image. 3. The average item score of PSCNI was $2.94{\pm}30$. 4. The average item score of nurse' image was $3.63{\pm}46$ 5. The Professional self-concept of nurses(p=.0001) and image of nurses(p=.001) was found to significantly according to satisfaction for major. 6. The correlation between professional self-concept and image of nurses revealed correlation of r=.315(p=.004). Conclusion: There was a association between professional self concept of nurses, image of nurses and satisfaction for major. Therefore it is required to develop education program and strategy that helps establish satisfaction for major so that nursing students can experience firm professional self concept and positive image of nursing.

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IT컨설팅 서비스 품질 측정에 대한 타당성 검증에 관한 연구 (The Validity of IT Consulting SERVQUAL Measurement Tool)

  • 서현석
    • Journal of Information Technology Applications and Management
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    • 제12권3호
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    • pp.111-128
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    • 2005
  • This paper examines the validity of the newly developed IT consulting SERVQUAL measurement tool. In an attempt to measure Ire IS customers' expectations and perceived quality of the services they received, the researchers developed a diagnostic tool of SERVQUAL based on the solid theoretical background, which can specifically be applied to the IT consulting service sector. This on-going research so far, has been applied to six (6) different organizations that have received IT consulting services over the past years. From the preliminary data collected, the correlation and the factor analyses were conducted to understand the underlying concept and refinement of the measurement tool. Although the correlation analysis showed a little tendency of collinearity among some of the variables, all showed sound relationship of the proposed hypotheses. The exploratory factor analytic approach was chosen because it does not set any priori constraints on the estimation of components or the number of components to be extracted. The number of different factor solutions was extracted and tested to see which solution represents better grouping of the variables. The Crombach's Alpha was computed on different combinations of the factor solutions to ensure validity. The results show 8-dimensional IT consulting SERVQUAL measures which they are, assurance, knowledge & skill, customer relationship, support, empathy, process management, expertise, and education, seem more appropriate than the originally proposed 6 dimensions. The study approach was non-experimental cross-sectional research design. The longitudinal design of follow-up studies to periodically revise and refine current measure is strongly recommended for fine tuning of the tool.

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In-Depth Relationships between Emotional Intelligence and Personality Traits in Meditation Practitioners

  • Choi, Soo-Hee;An, Seung Chan;Lee, Ul Soon;Yun, Je-Yeon;Jang, Joon Hwan;Kang, Do-Hyung
    • Clinical Psychopharmacology and Neuroscience
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    • 제16권4호
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    • pp.391-397
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    • 2018
  • Objective: Meditation can elicit trait-like changes in psychological and social styles, as well as enhancement of emotional regulatory capacity. We investigated the relation between personality traits and emotional intelligence in meditation practitioners. Methods: Seventy-two long-term practitioners of mind-body training (MBT) and 62 healthy comparative individuals participated in the study. The participants completed emotional intelligence questionnaires and the Myers-Briggs Type Indicator (MBTI). Results: The MBT group revealed higher scores on all five emotional intelligence factors than did those in the control group, such as emotional awareness and expression, empathy, emotional thinking, emotional application, and emotional regulation (all $p{\leq}0.001$). MBT practitioners also had higher scores on the intuition of perceiving function (t=-2.635, p=0.010) and on the feeling of the judging function (t=-3.340, p=0.001) of the MBTI compared with those in the control group. Only the MBT group showed a robust relationship with every factor of emotional intelligence and MBTI-defined intuitive styles, indicating that higher scores of emotional intelligence were related to higher scores for intuition. Conclusion: Emotional intelligence of meditation practitioners showed notable relationships with some features of personality trait. In-depth associations between emotional intelligence and personality traits would help to foster psychological functions in meditation practitioners.

자조모임을 통한 자살유가족의 '고통 이겨냄' 과정: SPACE 모델 (Experience of 'overcoming the pain of family loss of suicide' through suicide bereavement support group: SPACE experiential model of family survivors)

  • 서청희;박지영;백민정;김미숙
    • 한국가족관계학회지
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    • 제22권3호
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    • pp.73-101
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    • 2017
  • Objectives: This study is to understand the experiences of overcoming pain of loss of family survivors in Suicide Bereavement Support Group(SBSG). Method: Experiential data was collected by in-depth interview(FGI, individual) to 10 family survivors(over 19) who having an experience participating in SBSG over 5months and analyzed using qualitative methodology. Results: We drew the result that 'SPACE model' which structuralize by 5 stages of suicide survivors' experience of SBSG of time path. SPACE model configured as follow: Stage1, Space in vacuum, the time to feel a sense of overwhelming feeling like pain, fear, alienation after loss of suicide, Stage2, Probing, when to find informations and resources to help survivors themselves, Stage3, Acclimation, having experiences empathy and healing as in SBSG, Stage4, Composure, accepting SBSG meaning as a part of their lives, loss of my family by suicide, and the beginning of bereavement, Stage5, Endurance, overcoming suffering through SBSG and try to help other survivors. Conclusions: SBSG is the opportunity for family survivors to overcome the pains from loss of suicide, shock, anger, grief, etc., and to empower them to help other suicide survivors.