• Title/Summary/Keyword: Emotional Communication

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The Effects of Socioeconomic Status of Parents, Parents-Adolescent Communication, Self-Esteem on Emotional-Behavioral Autonomy (부모의 사회경제적 지위, 부모-자녀 간 의사소통 방식과 자아존중감이 청소년의 정서적·행동적 자율성에 미치는 영향)

  • Kwon, Kyung-Ja;Ha, Jung-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.3
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    • pp.509-519
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    • 2018
  • The purpose of this study is to investigate the effect of parents' socioeconomic status, communication between parents and adolescents, and adolescents self-esteem on adolescents emotional autonomy and behavioral autonomy. The data were collected from 367 middle and high school students. The significant results were as follows. First, emotional autonomy was influenced by dysfunctional communication between the father and adolescent and open communication between the mother and adolescent after controlling for the socioeconomic status of the parents in step 2. Second, behavioral autonomy was affected by the socioeconomic status of the parents in step 1, and dysfunctional communication between the mother and adolescent and self-esteem were the meaningful predictors of behavioral autonomy after controlling for the socioeconomic status of the parents in step 2. Finally, the meanings and limitations of this research and implications for counseling strategies were discussed.

Study of Emotional Communication Strategy of Storytelling through Social Media - Based on the "Bear and Hare" Commercial of John lewis - (소셜미디어를 활용한 감성 커뮤니케이션 전략 연구 - 존루이스 백화점의 "Bear and Hare" 광고를 중심으로-)

  • Lee, DongKeun;Yoon, YoungDoo
    • The Journal of the Korea Contents Association
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    • v.16 no.11
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    • pp.29-37
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    • 2016
  • With the emergence of SNS, TV, newspapers and radio, which are one-way communication media, have become less important. Therefore social networking enables social networking beyond the constraints of time and space, and communication and emotional communication required for social relations have emerged as a factor in the importance of social media. Social media, which is based on rapid connectivity and scalability, is an medium of expression that is advantageous for companies and consumers to communicate more easily than traditional advertising media. Advertising can form a consensus that consumers and companies can create an atmosphere of friendly conversation because of the social media that has the efficiency of communication. This study compares two ads. One is the advertisement of 'Bear and Hare', an animation of John Lewis department store in the UK, where a new form of advertising marketing strategy is fused with emotional storytelling and social media. The second is an advertisement of LG, 'I love you LG' to be. Social media should be remembered as a warm and loving company in the heart of customers through open communication with customers, rather than companies that pursue merit profits by using social media ads as a medium of emotional transmission to consumers. It is a study on useful advertising strategy that can pursue the sales of the company at the same time.

Statistical analysis of the emotional labor of firefighters using smart devices (스마트기기 사용에 따른 소방관의 감정노동 통계분석)

  • Shin, Ji-Hun;Park, Bu-Yeon;Lee, Jae-Hong;Song, Sul-Kung
    • The Journal of the Korea institute of electronic communication sciences
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    • v.10 no.11
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    • pp.1297-1306
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    • 2015
  • The introduction of multimedia 119-notification service utilizing smart devices causes firefighters to be more exposed to emotional labor. The purpose of this study is to investigate the effect of increased emotional labor of firemen on job satisfaction. As a result, the higher the emotional labor of firefighters is, the higher job stress (${\beta}=0.166$, p=0.000) and social support(${\beta}=0.540$, p=0.000) are. But job satisfaction tends to be lower(${\beta}=-0.136$, p=0.000). As they play an important role to protect the safety and property of citizens. their job satisfaction becomes the driving force of their duty. Therefore, we think that some systematic and substantial prevention curriculum to manage their emotional labor is required.

A Study on the Effects of Internal Marketing Factors to Job Satisfaction, Emotional Labor, and Organizational Commitment of the Elderly Care Facility Employee (노인요양시설 종사자들의 내부마케팅 요인이 직무만족, 감정노동 및 조직몰입에 미치는 영향에 관한 연구)

  • Lee, Jae-Sun;Lee, Seung-Hee
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.251-258
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    • 2017
  • The purpose of this study is to analyze the effects of internal marketing factors on organizational commitment and emotional labor in the elderly Care Worker. The data are collected through structured questionnaires. The Subjects of the final analysis is 191 persons working in the elderly care facilities in Gyeongnam and Gyeongbuk provinces. Hypothesis testing of the research model is performed using AMOS 18.0. The main results of this study are as follows. Internal marketing factors influenced only internal communication and management support for job satisfaction, internal support for managerial support for emotional labor, internal communication and management support for organizational commitment. The results of this study suggest that in order to enhance the organizational commitment of long-term care workers, it is important not to strengthen internal marketing capacity but to increase job performance first, and secondly, to improve job performance, It is necessary to establish a more diversified research on the variables of service quality of job satisfaction and emotional labor.

Mobile Emoticon Use for Positive Behavior and Communication: Focusing on Male and Female College Students (커뮤니케이션을 위한 모바일 이모티콘의 긍정적 사용행태연구: 남녀대학생을 중심으로)

  • Ju, Youngae;Kim, Seonju;Kim, Woojoung
    • Journal of Families and Better Life
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    • v.34 no.5
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    • pp.35-52
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    • 2016
  • The purpose of this study was to compare college students' emoticon use for positive behavior and to analyze the impact of the factors. This study is consisted of 66 questions based on Social demographic characteristics, personality characteristics factors and both scales of emotional expression. The operational test was administered to 340 college students. In an effort to calibrate emoticon use of positive behavior, the results displayed significance differences depending on the gender and grade of the students. Women used more emoticons than men, and freshman used more emoticons than any other year of students. Women used more emoticons such as texts, images, and flash more than men. Students in their freshman year were shown to use more emoticons than students in other grade levels. Emotional expression was strongly related man with personality traits of integrity. Personality traits of sensitivity, openness, intimacy, and sincerity had a significant influence on the emotional expression. An emoticon is, therefore, be a useful tool to express their emotions. Male and female students with higher levels of congeniality had expressed more emotions that were self-defence ambivalent and concerned-relation ambivalent. However, in the case of the female students, those with higher levels of self-defence ambivalent emotional expressiveness had a lower usage of positive emoticons, while male students with higher levels of self-defence emotional expressiveness used more positive emoticons. Higher levels of congeniality among groups that use mobile emoticons with their parents, whether the frequency of use was high or low, were associated with higher levels of self-defence ambivalence and concerned-relation ambivalence. Those with higher levels of sincerity had low levels of self-defence ambivalence and concerned-relation ambivalence, and those with higher levels of concerned-relation ambivalence had higher levels of positive emoticon usage.

The effects of fashion creators' innovativeness and attractiveness on consumer response and orientation toward a sustainable relationship - Focusing on personal media - (패션 크리에이터의 혁신성과 매력성이 소비자 반응 및 지속적 관계지향성에 미치는 영향 - 1인 미디어를 중심으로 -)

  • Lee, Eun-Jin
    • The Research Journal of the Costume Culture
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    • v.30 no.1
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    • pp.121-144
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    • 2022
  • This study analyzed the effects of fashion creators' innovativeness and attractiveness on consumer response and orientation toward a sustainable relationship in personal media. A survey was conducted with consumers aged in their 20s and 30s who had experience in sharing video content or writing comments and participating in fashion creators' real-time broadcasting of personal media. The results show that the innovativeness of fashion creators was classified into originality, opinion leadership, variety, and adventurous spirit, while attractiveness was classified into physical, social, and professional attractiveness. Consumer responses were classified into either emotional or cognitive responses, and sustainable relationship orientation was classified into communication, sharing, and relationship sustainability. The originality and variety of the fashion creators positively affected the emotional and cognitive responses of consumers. Adventurous spirit positively affected emotional response, whereas opinion leadership positively affected cognitive response. In addition, the social and professional attractiveness of fashion creators positively affected consumers' emotional and cognitive responses. Emotional and cognitive responses positively affected consumers' sustainable relationship orientation. The originality and opinion leadership of the fashion creators positively affected the three factors of sustainable relationship orientation, while variety positively affected communication and relationship sustainability. Fashion creators' social and professional attractiveness positively affected the three factors of sustainable relationship orientation, and physical attractiveness positively affected relationship sustainability. The results of this study are expected to provide useful data on the direction of fashion startups using personal media and marketing as well as distribution strategies in the fashion industry.

A Study on Robust Speech Emotion Feature Extraction Under the Mobile Communication Environment (이동통신 환경에서 강인한 음성 감성특징 추출에 대한 연구)

  • Cho Youn-Ho;Park Kyu-Sik
    • The Journal of the Acoustical Society of Korea
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    • v.25 no.6
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    • pp.269-276
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    • 2006
  • In this paper, we propose an emotion recognition system that can discriminate human emotional state into neutral or anger from the speech captured by a cellular-phone in real time. In general. the speech through the mobile network contains environment noise and network noise, thus it can causes serious System performance degradation due to the distortion in emotional features of the query speech. In order to minimize the effect of these noise and so improve the system performance, we adopt a simple MA (Moving Average) filter which has relatively simple structure and low computational complexity, to alleviate the distortion in the emotional feature vector. Then a SFS (Sequential Forward Selection) feature optimization method is implemented to further improve and stabilize the system performance. Two pattern recognition method such as k-NN and SVM is compared for emotional state classification. The experimental results indicate that the proposed method provides very stable and successful emotional classification performance such as 86.5%. so that it will be very useful in application areas such as customer call-center.

The Effect of Communication Competency and Job Stress of Long Term Care Hospital Nurses on Turnover Intention focused on control effect of emotional intelligence (요양병원 간호사의 의사소통능력, 직무스트레스가 이직의도에 미치는 영향 : 감성지능 조절효과 중심으로)

  • Kang, Young-Sil;Kwon, Young-Chae;Kim, Yun-ah
    • Journal of Digital Convergence
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    • v.16 no.12
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    • pp.449-457
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    • 2018
  • This study examined the effect of communication competency and job stress of nurses working in long term care hospitals on turnover intention and to verify the effect of emotional intelligence control on the relationship among communication competency, job stress and turnover intention. The subjects consisted of 240 nursing students, and data were collected during from February 1 to February 28, 2018. The data were analyzed with descriptive statistics and Pearson's correlations that used IBM SPSS WIN 20.0 program and the analysis of control effect was made by using Hierarchical Multiple Regression Analysis. The result of this study can be summarized as follows. The turnover intention was positively correlated with job stress. The factors which had effect on turnover intention were pay satisfaction, job stress and age. Based on the results of this study, it is necessary to develop a systematic program that reflects clinical characteristics and education in order to reduce the turnover intention of the nurse.

The effects of visual and auditory information as A tool of emotional value assessment (감성 가치 평가를 위한 시각적, 청각적 매체의 효용)

  • Kim Myung-Suk;Lee Eun-Chang
    • Journal of Science of Art and Design
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    • v.1
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    • pp.95-123
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    • 1999
  • The goal of this research is a visual and auditory tool development enabling designers to have the same emotional value with users in the process of user centered design. Through the research, we intend to show the aid measure for making cognitive gaps narrow between users and designer in the process of transforming and understanding the emotional needs as a verbal image. because In the business practice of design, most of tools and techniques for assessment and analysis of emotional needs are those used usually in the marketing fields. So the information generated and transformed from users to designers have a form of physical words. When the designer's understanding of the emotional needs is considered as a product mediated communication process, the morphologic and cognitive information gaps become obvious. This difference could be a false basis in designing with emotional user needs. So the alternative needs assessment sub-tools of visual and auditory information form was embodied mainly for designer's cognitive gaps and inter-cultural emotional needs assessment. As the method of embodiment, Firstly, adjectives related to emotion were classified in their cognitive dimension. Secondly, visual and auditory data were extracted, and then the relativity verified. Finally, the practicality and effectiveness were tested through the database generation. In view of the results so far achieved, 1. We could find being of the big information cognitive gaps in the verbal assessment of emotional needs between designers and users. 2. With the visual and auditory assessment tool, we could make the big cognitive gaps narrower than we expected. 3. Also, we could find the chance that the fidelity, recognition, and friendliness of design for emotional user needs would become better.

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Maximum Entropy-based Emotion Recognition Model using Individual Average Difference (개인별 평균차를 이용한 최대 엔트로피 기반 감성 인식 모델)

  • Park, So-Young;Kim, Dong-Keun;Whang, Min-Cheol
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.14 no.7
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    • pp.1557-1564
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    • 2010
  • In this paper, we propose a maximum entropy-based emotion recognition model using the individual average difference of emotional signal, because an emotional signal pattern depends on each individual. In order to accurately recognize a user's emotion, the proposed model utilizes the difference between the average of the input emotional signals and the average of each emotional state's signals(such as positive emotional signals and negative emotional signals), rather than only the given input signal. With the aim of easily constructing the emotion recognition model without the professional knowledge of the emotion recognition, it utilizes a maximum entropy model, one of the best-performed and well-known machine learning techniques. Considering that it is difficult to obtain enough training data based on the numerical value of emotional signal for machine learning, the proposed model substitutes two simple symbols such as +(positive number)/-(negative number) for every average difference value, and calculates the average of emotional signals per second rather than the total emotion response time(10 seconds).