• Title/Summary/Keyword: Emotion workers

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A Study on the Actual Condition of Work Environment and Work Morale According to the Employment Type of Service Workers (서비스업 종사자의 고용형태에 따른 근로환경 실태와 근무사기에 관한 연구)

  • Kim, Jin-Ho;Lee, Chung-Won
    • Science of Emotion and Sensibility
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    • v.20 no.2
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    • pp.103-116
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    • 2017
  • We studied the actual condition of work environment and work morale according to the type of employment of service workers by using the raw data of the Fourth Work Environment Survey (2014) conducted by the Institute of Occupational Safety and Health. In this study, the condition of work environment were composed of work posture, emotional labor, and work autonomy. Also, dimensions related to work morale were composed of competence, job satisfaction, social support, and job stress. In addition, the employment was classified into three types of regular workers, temporary workers, and daily workers. The results showed that temporary and daily workers were more likely to work in a less favorable environment than regular workers, and there was a close correlation between work environment and work morale. Based on this study, it is possible to know about the actual situation and problems of the service workers, and it is hoped that company can search for measures to increase the working environment and work morale of the workers in order to provide better service.

The Mediation Effect of the Interpersonal Relationship Between Attachment and Ambivalence emotion of Emotional Workers (감정노동자의 애착과 정서표현 양가성 관계에서 대인관계문제의 매개효과)

  • Kang, Seong-Ju
    • Journal of Digital Convergence
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    • v.17 no.11
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    • pp.137-147
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    • 2019
  • We identified the mediating role of interpersonal issues in the relationship between adult attachment type and emotional expression ambivalence. The subjects of the study were 327 emotional workers who lived in five cities. As the scale, ECR-R, AEQ-K, and IIP were used. Sobel verification was performed after multiple regression analysis. The results show that the interpersonal problem partially mediates between the attachment and emotional expression ambivalence. This suggests that the characteristics of interpersonal relationships affect emotional emotions in forming close attachment relationships of emotional workers. Subsequent research will expand the scope of research by supplementing the shortcomings of existing research.

The Effects of Mindfulness-Positive Psychology EAP Program on Stress and Well-Being of Postal Workers (우정공무원의 스트레스와 웰빙에 대한 마음챙김-긍정심리 EAP 프로그램의 효과)

  • Yena Park;Jieun Lee;Se-Jong Kim;Jeong-Ho Chae
    • Anxiety and mood
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    • v.19 no.2
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    • pp.83-93
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    • 2023
  • Objective : This study aimed to develop a customized EAP program for post office workder, incorporating mindfulness and positive psychology, and to test the effectiveness of the intervention on job burnout and well-being of the postal workers. Methods : Participants were currently working postal employees and were recruited voluntarily through the website of the Korea post human resources development institute. A total of 42 workers participated in the program until the end and completed preprogram and post program questionnaires. Results : The results showed that the mindfulness-positive psychology EAP program significantly improved the participants' mindfulness (t=-5.021, p<0.001), job burnout (t=5.824, p<0.001), self-esteem (t=-4.852, p<0.001), positive affect (t=-4.534, p<0.001), negative affect (t=5.635, p<0.001), and body tension (t=6.355, p<0.001), with statistically significant effects on all measures. Conclusion : The results indicated that the mindfulness-positive psychology EAP class had a significantly positive effect on increasing mindfulness, self-esteem, and positive affect and decreasing job burnout, negative affect, and body tension among postal workers, demonstrating the usefulness of an integrated approach.

A Grounded Theoretical Study on the Experience of Preventing Safety Accidents of Workers at Construction Sites (건설현장 근로자의 안전사고 예방 경험에 대한 근거이론적 연구)

  • Park, Young-Jun;Lim, Un-Na
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2020.11a
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    • pp.63-64
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    • 2020
  • The purpose of this study is to find out how construction sites workers experience adaptation processes in relation to the prevention of safety accidents in the workplace through the method of grounded theory. In order to understand the experience of preventing safety accidents of workers at construction sites, a grounded theory analysis method was chosen. In order to achieve the purpose of this study, the first questionnaire was sent to 17 people working in the construction site by e-mail, and the participants of the study were met one by one for in-depth interviews. As a result of this study, the paradigm model of the experience of preventing safety accidents of workers at construction sites was classified into causal conditions, contextual conditions, central phenomena, intervening conditions, action/interactions, and outcomes. The conclusions of this study are as follows. First, forming a safety culture that can improve the safety awareness of construction sites is a priority. Second, it is necessary to improve self-management capabilities so that construction workers can accurately diagnose their current state such as their own body, emotion, and cognition and provide appropriate safety education. Third, providing safety education for construction workers with negative thoughts or distorted beliefs about safety accidents needs to include psychological treatment and counseling, such as methods of emotional purification, methods of relieving and managing stress, and methods of removing trauma.

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A Study on Mediation Effect of Support System in Job Stress and Coping Behavior of Social Workers

  • Jang, Chun-Ok
    • International Journal of Advanced Culture Technology
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    • v.7 no.1
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    • pp.14-19
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    • 2019
  • Stress affects the type of adaptation required for each case and the type of social support is also different. In order for social support to have a buffer effect on stress, we want to understand how to measure social support and support according to specific stress situations. Therefore, this study examines coping behaviors of community service workers exposed to these job stresses and examines the effect of support system (family support, peer support, superior support) on coping behavior. The purpose of this study is to investigate the effects of stress, coping resources and coping behaviors of community service workers. In this study, self - report method was used to investigate the questionnaire using structured questionnaires. In this study, the statistical program was used for data analysis and hierarchical regression analysis.

Development of a Web Platform System for Worker Protection using EEG Emotion Classification (뇌파 기반 감정 분류를 활용한 작업자 보호를 위한 웹 플랫폼 시스템 개발)

  • Ssang-Hee Seo
    • Journal of Internet of Things and Convergence
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    • v.9 no.6
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    • pp.37-44
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    • 2023
  • As a primary technology of Industry 4.0, human-robot collaboration (HRC) requires additional measures to ensure worker safety. Previous studies on avoiding collisions between collaborative robots and workers mainly detect collisions based on sensors and cameras attached to the robot. This method requires complex algorithms to continuously track robots, people, and objects and has the disadvantage of not being able to respond quickly to changes in the work environment. The present study was conducted to implement a web-based platform that manages collaborative robots by recognizing the emotions of workers - specifically their perception of danger - in the collaborative process. To this end, we developed a web-based application that collects and stores emotion-related brain waves via a wearable device; a deep-learning model that extracts and classifies the characteristics of neutral, positive, and negative emotions; and an Internet-of-things (IoT) interface program that controls motor operation according to classified emotions. We conducted a comparative analysis of our system's performance using a public open dataset and a dataset collected through actual measurement, achieving validation accuracies of 96.8% and 70.7%, respectively.

Factors Associated with Depression among Workers by Socio-economic Factors, Health Behaviors, and Characteristics of Work Environment (근로자의 우울 관련 요인: 사회경제적 특성, 건강행태, 근무환경을 중심으로)

  • Lee, Hyunkyung;Sohn, Minsung;Choi, Mankyu
    • Korean Journal of Health Education and Promotion
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    • v.30 no.5
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    • pp.125-138
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    • 2013
  • Objectives: The purpose of this study is to analyze factors associated with depression among workers in South Korea by socio-economic factors, health behaviors, and working conditions. Methods: Study subjects include 4,251 adults (19 and older) who are currently working using the data from 2009 National Health and Nutrition Survey. Data were analyzed using frequency test, $X^2$ test, and multiple logistic regression. Results: Multiple logistic regression analysis showed that gender (OR=1.91, p<.001), age (OR=1.53, p=.030), marital status (31-39: OR=1.88, p=.029) were significantly related to depressing among socio-economic factors. Next, among health behaviors factors, perceived health status (Poor: OR=1.76, p=.049; Very poor: OR=3.46, p=.002) was statistically significant. Among characteristics of work environment, trust and respect (OR=1.34, p=.049) and working with hidden emotion (OR=1.88, p<.001) were significantly related to depression. Conclusions: In order to manage and reduce depression among workers, it is important to develop appropriate mental health promotion programs both in work places and in regulations.

The effect of emotion recognition on negative feedback acceptance of employees: The mediating effect of adaptive cognitive emotion regulation, and the moderating effect of supervisor's emotion regulation (직장인 정서인식이 부정적 피드백 수용에 미치는 영향: 적응적 인지적 정서조절의 매개효과 및 부하가 지각한 상사 정서조절의 조절효과)

  • Ji Hyun Jung;Jin Kook Tak
    • The Korean Journal of Coaching Psychology
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    • v.7 no.1
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    • pp.1-31
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    • 2023
  • The purpose of this study is to verify the mediating effect of adaptive cognitive emotion regulation and the moderating effect of supervisor's emotional regulation in the relationship between the emotion recognition and negative feedback acceptance of employees. The data was collected from 273 non-managerial workers in various domestic companies. Confirmatory factor analysis was conducted with AMOS 22 to verify the reliability and validity of the measurement tool, and the mediating and moderating effects were examined using SPSS Process Macro to verify the hypothesis. The results of this study are summarized as follows. First, emotion recognition of employees indirectly affects the acceptance of negative feedback through adaptive cognitive emotional regulation. Second, the effect of emotion recognition on negative feedback acceptance is moderated by supervisor's emotion regulation. Specifically, it was confirmed that when the supervisor's emotional control is low, the relationship between emotional recognition and negative feedback acceptance becomes stronger. Based on the results of the study, it was confirmed that the level of awareness of oneself and others' emotions was psychological process of accepting performance-related feedback, and the importance of supervisor's emotional regulation in positively accepting negative feedback. Finally, based on the research results, the academic significance of this study, implications in coaching practice, limitations, and future research were discussed.

Evaluation of Arousal by subjective score and physiological signals on VDT workers with Illuminance (조도조건에 따른 VDT작업자의 주관감 및 생리신호를 이용한 각성도 평가)

  • 양희경;고한우;윤용현;김묘향
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2002.05a
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    • pp.305-309
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    • 2002
  • 본 연구에서는 조도조건에 따른 VDT작업자의 각성도를 평가하기 위하여 10 lx와 1500 lx 2종류의 조도 조건으로 하여 모니터 상에서 1자리 숫자 3개를 더하는 단조연산작업을 수행하였다. 그 결과 155 lx보다 비교적 졸음이 쉽게 유발되며 주의집중정도가 낮은 조도 10 lx에서의 정답률이 더 낮게 나왔다. 또한, 두 조도조건 하에서 호흡간격은 작업수행시 큰 차이가 안 나타난 반면 RR간격은 10 lx에서는 작업수행 횟수가 증가함에 따라 점차 증가하지만 1500 lx에서는 거의 변화가 없었다.

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Mutual information analysis of EEG during odor stimulation classified with occupations (향 자극에 따른 직업별 뇌파의 상호 정보량 분석)

  • 민병찬;진승현;강인형;전광진;김철중
    • Science of Emotion and Sensibility
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    • v.6 no.1
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    • pp.39-45
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    • 2003
  • To investigate the changes of cortico-cortical connectivity during odor stimulation of subjects classified by occupations, the mutual information content of EEGs was examined, for general workers, perfume salespersons and professional perfume researchers. Analysis of the averaged-cross mutual information content (A-CMI) from the EEGs revealed that, among the professional perfume researchers,. changes in the A-CMI values during odor stimulation were more apparent in the frontal region of the brain, although for the general workers group and perfume salespersons group such changes were more conspicuous in the overall posterior temporal, parietal and frontal regions. These results indicate that the brains of professional perfume researchers respond to odors mainly in the frontal region, reflecting the function of the orbitofrontal cortex (OFC) due to the occupational requirement of these subjects to discriminate of identify odors. During odor stimulation, the perfume salespersons, although relatively more exposed to odors than the general workers, showed similar changes to the general workers. A-CMI value is in inverse proportion to psychological preferences of the professional perfume researchers and perfume salespersons, but this is not the case with the general workers. This suggests that functional coupling for people who are occupationally exposed to odors may be related to odors nay be related to psychological preference.

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