• 품질경영학회지
• /
• 제44권4호
• /
• pp.907-920
• /
• 2016

Purpose: This study was designed to examine the casual relationships among startup internship service quality and entrepreneurial capability, entrepreneurial intention in startup education. Also, we intended to explore significant factors on use entrepreneurial intention through causal model analysis in the viewpoint of total effect. Methods: Questionnaire, as a research tool, has gotten validity and reliability through literature study, exploratory study and pretest and sample 123 was selected. To carry out statistical treatment of pretest and main analysis, SPSS18.0 were employed and regression model was employed as analysis method. Results: Result of this study shows as follows. Three factors (empathy, responsiveness and assurance) have an effect entrepreneurial capability and entrepreneurial intention. We found that with an importance of empathy, responsiveness and assurance can be useful and significant factors in causal relationship of startup internship education. Conclusion: The present study shows that three factors(empathy, responsiveness and assurance) in via of entrepreneurial capability and entrepreneurial intention, were important factors that related startup education have to emphasize to raise performance, And also we confirmed new 5 factor 'empathy, responsiveness, assurance, reliability and tangibles'through this study. However, the present study has some limitations to be studied in the future.

• 간호행정학회지
• /
• 제14권3호
• /
• pp.260-267
• /
• 2008

Purpose: The objective of this study was to identify relationships among the perception of quality assurance and national hospital evaluation program and nursing performance of hospital nurses. Method: The participants were 401 nurses who worked at the A medical center. The data were collected from 25 April to 9 May. 2008. The cross-sectional descriptive survey was done using a structured questionnaire. Result: The perception of the quality assurance correlated significantly with nursing performance. Also, the perception of national hospital program correlated significantly with nursing performance. However, the scores of perception of quality assurance & national evaluation program of hospital nurses is relatively low. Conclusions: These results means positive perception of quality assurance of nurses can produce good nursing performance. It suggests that nurses need more education and training for quality assurance. And the incentives will be needed to enhance the perception of quality assurance. Moreover, the detailed nursing performance indicators should be developed to measure the quality of nursing performance properly.

• 디지털융복합연구
• /
• 제3권2호
• /
• pp.143-157
• /
• 2005

Many papers point out that the e-Learning is one of the most important industries, and the effect on other industries can be more powerful than any other business. Therefore, we think about social, cultural, industrial and technological effect of the e-Learning in order to enlarge industry scale as well as educational performances. In many cases of developed countries, various kinds of study have been performed for the e-Learning quality assurance because quality of the e-learning should operate on effective and efficient learning and continuous market development of education industries. The e-Learning quality assurance has import function not only for learning contents reusability like a SCORM and metadata but also for learning system, solution and service operation, so activities for the quality assurance should consider of cultural and tactical approach when it is applied in the e-learning business. In this paper, we present the concept, domain and purpose of the e-Learning quality assurance. Furthermore, this paper proposes the process and methodology in order to make the quality assurance standard model which is consist of 6 phase such as Environment Research, Needs Analysis, Framework, Metrics, Development and Implementation, Evaluation and Feedback through the analysis and comparison of pre-studied worldwide quality control, management and assurance documents.

• Journal of Radiation Protection and Research
• /
• 제37권4호
• /
• pp.173-176
• /
• 2012

Quality Management is a recent phenomenon. This is applied to products or services, with an objective to deliver high quality, reliable, worthy, enduring, product or service. The process is considered to have four main components: quality planning, quality control, quality assurance and quality improvement. Focusing on quality control and quality assurance leads to achieving quality management or ensures that an organization or product is consistent. In this paper, the applicable international standard for learning services and for the organization for education and training (learning service provider) is discussed and also the procedure to implement the management system.

• 한국콘텐츠학회논문지
• /
• 제10권7호
• /
• pp.449-458
• /
• 2010

이러닝 품질관리는 정보화 시대의 교육에 대한 책무성의 하나로 양적 팽창 보다는 질적 강화를 위한 기본 방침으로 이해되어야 한다. 이에 본 연구는 해외에서 이루어지고 있는 이러닝 품질관리 동향 조사를 통해 우리나라의 이러닝 품질관리가 어떤 형태로 진행되어야 하는지에 시사점을 제공하고자 하였다. 따라서 5개 국가 9개 기관의 이러닝 품질관리 현황, 영역 및 대상, 지표의 쓰임 등에 대해 알아보고, 5개국의 이러닝 품질관리 특징을 분석하였다. 분석결과, 이러닝을 위한 다양한 자원 확보, 국가 수준의 이러닝 품질관리 통합, 전문가 양성 그리고 품질관리 시스템에 대한 집중과 선택이라는 시사점을 찾을 수 있었다. 즉, 이러닝 품질관리는 업무의 측면이 아닌 교육의 질적 향상이라는 범 국가적 차원에서 접근할 필요가 있음을 알 수 있었다.

• 한국의료질향상학회지
• /
• 제3권2호
• /
• pp.86-97
• /
• 1997

Background : It is a primary goal for hospital personnel to improve the quality of patient care. In Korea the concept of quality assurance has been spread over the last five years. Many hospitals have implemented quality assurance programs that fit their own philosophy and needs. As a result, they are supposed to have different experiences and attitudes toward quality assurance. To investigate their diversity will be helpful to have a direction to the future and to enhance the quality assurance activities in Korean hospitals. Objectives : The aim of this study is to obtain information about hospital personnel's attitude and opinion toward quality assurance in hospitals. Methods : A questionnaire was developed which consisted of five parts; the general characteristics of respondent, the concepts of quality assurance, need for quality assurance program, current status of quality improvement activities, and participation in programs. Using the registry of Korean hospitals, 102 hospitals with more than 400 beds were selected. Questionnaires were mailed to hospital staffs of each hospital; top managers, clinical department heads, registered nurses, medical recorders, and administrators. Results : Of 2038 questionnaires sent, 877 were returned, giving response rate of 44%. Most respondents(70%) regarded quality assurance as efforts to provide patient with care in highest quality and to improve effectiveness or resource utilization. Ninety-nine percent of respondents agreed to need for quality assurance in their hospitals. There were current quality improvement programs implemented in the department of 553 respondents(62%), and most of the(85%) have participated in at least one program. Lack of motivation was pointed out as a barrier to implement the programs. Conclusion : Although most respondents have known of the concept and need for quality assurance, this study suggests that education and motivation of hospital personnel be needed to activate the quality assurance programs in hospitals.

• 보건교육건강증진학회지
• /
• 제7권1호
• /
• pp.47-53
• /
• 1990

Aiming to investigate the program of the quality assurance program in the hospital, this study was carried out. This study gave basic informations for an effective quality of medical care as the result. Nine general hospitals which are located in a metropolitan areas in Korea were adopted as the study subject. The results are shown as follows : 1. With the range of 5~7 medical recorders in the hospital are serving. 2. In observing the frequency of quality assurance programs, five general hospitals implemented the program only once a year and other hospitals performed twice in two hospitals and three times in two hospitals respectively. 3. The reasons such ans ignorance about programs, suspicious attitude toward the result of the program, other infavorable circumstances implementing medical care system in Korea seemed to influence the unsatisfactory frequencies.

• Educational Technology International
• /
• 제11권2호
• /
• pp.25-41
• /
• 2010

Challenges brought by applications of advanced technologies in education call for new approaches that can best ensure the provision of quality e-learning experiences. This paper presents an ecological approach as one of such approaches to quality assurance in e-learning that can monitor, assess and improve the effectiveness and the links between the various elements of e-learning. The ecological model for QA in e-learning emphasizes interrelation transactions between elements (e.g. providers, learners, cultures and policies) and systemic integration of those elements, and stresses that all these elements within a QA system play an equal role in maintaining balance of the whole. The model focuses attention both on individual and societal/cultural environmental factors as cornerstones for QA efforts in e-learning. It addresses the importance of QA efforts directed at changing QA transactions from provider-centered to 'all stakeholder-oriented', from one-size-fits-all model to 'globally oriented, locally adaptive model' and from control framework to 'culture creation framework'.

• 공학교육연구
• /
• 제5권2호
• /
• pp.63-85
• /
• 2002

이 연구는 기술 기능분야 인적자원을 선도할 수 있는 기술 기능계 자격에 대한 질 관리 현황을 파악해보고 개선 방안을 탐색하는 데 목적이 있다. 이 연구의 목적을 달성하기 위해 기술 기능계 자격의 질관리 방법을 탐색하였으며, 기술계 자격의 질관리 현황과 문제점, 기술 기능계 자격의 질관리에 대한 요구 분석, 외국의 질관리 방법 등을 분석하였다. 이를 바탕으로 기술 기능계 자격내용에 대한 질관리 방법과 자격운영 조직 및 제도에 대한 질관리 방법, 기술 기능계 자격종목에 대한 사후관리 프로그램을 제시하였다. 연구방법으로 관련자료의 수집 및 분석, 자격취득자 및 산업체 인사담당자(관리자)를 대상으로 한 설문조사, 기술 기능분야 전문가 협의회 개최, 기술 기능분야 산업현장 전문가 및 자격취득자의 의견수렴을 위한 면담조사 등이 적용되었다.

• 품질경영학회지
• /
• 제35권4호
• /
• pp.78-88
• /
• 2007

This paper is to investigate the relationship between international marketing and service quality, and the moderating effect of gender in that relationship. The data to make an empirical analysis were gathered from 269 workers in telecommunication sector. Multiple regression analysis revealed that (1) education was positively related with tangibility, reliability, responsiveness, empathy, assurance, and (2) internal communication was positively related with tangibility, reliability, responsiveness, assurance, and (3) delegation of authority was positively related with assurance. Hierarchical multiple regression analysis revealed that (4) compensation was more positively related with reliability in woman, and (5) employment security was more positively related with assurance in man.