Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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The Effect of Startup Internship Education Service Quality on Entrepreneurial Capability and Entrepreneurial Intentions

창업인턴십교육 서비스 품질이 창업역량과 창업의지에 미치는 영향

  • Yoo, Hong-Sung (Entrepreneurship Center, Inha University) ;
  • Cho, Chul-Ho (Department of Hospital Management, Daegu Haany University)
  • 유홍성 (인하대학교 기업가센터) ;
  • 조철호 (대구한의대학교 보건치료대학 의료경영학과)
  • Received : 2016.12.05
  • Accepted : 2016.12.21
  • Published : 2016.12.31
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Abstract

Purpose: This study was designed to examine the casual relationships among startup internship service quality and entrepreneurial capability, entrepreneurial intention in startup education. Also, we intended to explore significant factors on use entrepreneurial intention through causal model analysis in the viewpoint of total effect. Methods: Questionnaire, as a research tool, has gotten validity and reliability through literature study, exploratory study and pretest and sample 123 was selected. To carry out statistical treatment of pretest and main analysis, SPSS18.0 were employed and regression model was employed as analysis method. Results: Result of this study shows as follows. Three factors (empathy, responsiveness and assurance) have an effect entrepreneurial capability and entrepreneurial intention. We found that with an importance of empathy, responsiveness and assurance can be useful and significant factors in causal relationship of startup internship education. Conclusion: The present study shows that three factors(empathy, responsiveness and assurance) in via of entrepreneurial capability and entrepreneurial intention, were important factors that related startup education have to emphasize to raise performance, And also we confirmed new 5 factor 'empathy, responsiveness, assurance, reliability and tangibles'through this study. However, the present study has some limitations to be studied in the future.

Keywords

References

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