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http://dx.doi.org/10.7469/JKSQM.2016.44.4.907

The Effect of Startup Internship Education Service Quality on Entrepreneurial Capability and Entrepreneurial Intentions  

Yoo, Hong-Sung (Entrepreneurship Center, Inha University)
Cho, Chul-Ho (Department of Hospital Management, Daegu Haany University)
Publication Information
Journal of Korean Society for Quality Management / v.44, no.4, 2016 , pp. 907-920 More about this Journal
Abstract
Purpose: This study was designed to examine the casual relationships among startup internship service quality and entrepreneurial capability, entrepreneurial intention in startup education. Also, we intended to explore significant factors on use entrepreneurial intention through causal model analysis in the viewpoint of total effect. Methods: Questionnaire, as a research tool, has gotten validity and reliability through literature study, exploratory study and pretest and sample 123 was selected. To carry out statistical treatment of pretest and main analysis, SPSS18.0 were employed and regression model was employed as analysis method. Results: Result of this study shows as follows. Three factors (empathy, responsiveness and assurance) have an effect entrepreneurial capability and entrepreneurial intention. We found that with an importance of empathy, responsiveness and assurance can be useful and significant factors in causal relationship of startup internship education. Conclusion: The present study shows that three factors(empathy, responsiveness and assurance) in via of entrepreneurial capability and entrepreneurial intention, were important factors that related startup education have to emphasize to raise performance, And also we confirmed new 5 factor 'empathy, responsiveness, assurance, reliability and tangibles'through this study. However, the present study has some limitations to be studied in the future.
Keywords
Startup Internship; Service Quality; Entrepreneurial Capability; Entrepreneurial Intention;
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Times Cited By KSCI : 1  (Citation Analysis)
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