• 제목/요약/키워드: Education Support Service Quality

검색결과 186건 처리시간 0.025초

Review of Environmental Education in the US National Parks Service according to Social Transition : A Case Study on Two Pacific Northwest National Parks

  • Myers, Gene;Park, Chung-In
    • 한국환경과학회지
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    • 제22권4호
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    • pp.385-396
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    • 2013
  • National park, as a natural park, has a dual purpose, to promote both protection and enjoyment. The educational activities of the national park can be partly understood as one of the appropriate means to balance its double purposes. This study provides a review of environmental education in the US National Parks according to social transition. Taking historical perspective and case studies, environmental education has played roles in helping the balance between preservation and enjoyment. Since the environmental movement, environmental education goals, particularly understanding the natural processes observable at national parks, has become more a part of the interpretation and education missions of the parks. Also non-governmental and non-profit partners have played important educational-based roles in support of both the National Parks Service and environmental education goals. The two different models also differ in the public's perception of them. Federal employees are resented in some rural areas in the U.S., but the general population automatically attributes authority, friendliness, and national-interestedness to NPS Rangers. This may in turn limit how strongly such staff could serve as strong advocates for the environment. On the other hand, the non-profit may be seen by some as strongly liberally biased and associated with urban wealth. It is also not as universally recognized as the NPS. It can, however, go far to develop new partnerships and undertake public relations. Non-profits vary greatly in quality, also affecting public perception.

A Hierarchical MAC Protocol for QoS Support in Wireless Wearable Computer Systems

  • Hur, Kyeong
    • Journal of information and communication convergence engineering
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    • 제12권1호
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    • pp.14-18
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    • 2014
  • A recent major development in computer technology is the advent of wearable computer systems. Wearable computer systems employ a wireless universal serial bus (WUSB), which refers to a combination of USB with the WiMedia wireless technical specifications. In this study, we focus on an integrated system of WUSB over wireless body area networks (WBANs) for wireless wearable computer systems. However, current WBAN MACs do not have well-defined quality of service (QoS) mapping and resource allocation mechanisms to support multimedia streams with the requested QoS parameters. To solve this problem, we propose a novel QoS-aware time slot allocation method. The proposed method provides fair and adaptive QoS provisioning to isochronous streams according to current traffic loads and their requested QoS parameters by executing a QoS satisfaction algorithm at the WUSB/WBAN host. The simulation results show that the proposed method improves the efficiency of time slot utilization while maximizing QoS provisioning.

암환자의 포괄적 건강 요구도와 삶의 질과의 관계 (The relation between comprehensive health needs of cancer patient and the quality of life)

  • 백형원;김명
    • 디지털융복합연구
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    • 제12권12호
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    • pp.477-484
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    • 2014
  • 본 연구는 암환자의 포괄적 건강 요구도와 삶의 질의 관계를 알아보기 위해 시행되었다.. 2012년 10월15일부터 24일까지 만 20세 이상의 암환자 110명으로부터 자료를 수집하여 분석하였다. 정보 및 교육요구가 가장 높고, 사회적지지에 대한 요구가 가장 낮았다. 암 진단 후 생존기간이 길어질수록 사회적 지지 요구가 높았다. 암 가족력이 있을 때 정보 및 교육 요구도, 4기 암환자에서 병원시설 및 서비스 요구가 높게 나타났다. 신체적 심리적 요구가 높아질수록 삶의 질은 낮아졌다. 신체적, 심리적 요구는 암환자의 삶의 질에 영향을 미치는 요인으로, 이에 대한 지지체계개발과 적절한 중재방법 제공이 필요할 것으로 생각된다.

The Determinants of Citizens' Satisfaction of E-Government: An Empirical Study in Vietnam

  • NGUYEN, Thuy Thu;PHAN, Duc Manh;LE, Anh Ha;NGUYEN, Lan Thi Ngoc
    • The Journal of Asian Finance, Economics and Business
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    • 제7권8호
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    • pp.519-531
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    • 2020
  • This research aims to identify the determinants of e-government satisfaction in Hanoi, Vietnam, and assess their impact. To collect data, we conducted an online questionnaire with citizens living in Hanoi in a time span of five weeks. We received 1,107 responses, divided into three groups: unaware, known, but not used, and used e-government. After leveraging past studies on satisfaction in different contexts, we arrived at six external variables that are of particular relevance to e-government satisfaction (i.e., efficiency, trust, reliability, convenience, citizen support, and transparency) as well as four control variables (i.e., age, gender, education level, and Internet frequency). We then applied both SPSS 22 and STATA 2016 to process and analyze the collected data and found that, while almost all external variables are statistically significant, all four control variables are not. Apart from convenience and trust, four factors - efficiency, reliability, citizens support, transparency - are important measures of system quality, information quality, service quality and relative benefits of e-government, which in turn positively and significantly impact citizens' satisfaction with the online public services. Furthermore, the efficiency variable has the most influence on customer satisfaction, and the level of impact on the dependent variable decreases in the following order: citizen support, reliability and transparency.

서지 데이터베이스의 품질평가에 관한 연구 (A Study on Quality Evaluation & Improvement of Bibliographic Database)

  • 이만수;이상열;신인수
    • 정보관리연구
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    • 제34권3호
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    • pp.21-39
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    • 2003
  • 본 연구는 한국교육학술정보원의 종합목록(UNICAT)시스템과 국립중앙도서관의 국가자료공동목록(KOLIS-NET)시스템의 데이터베이스에 대하여 데이터 자체 품질평가요소인 포괄성, 정확성, 완전성, 최신성, 일관성의 다섯가지와 데이터베이스 서비스 품질평가요소인 사용 용이성, 사용자 지원성의 두 가지를 설정하여 실험적으로 품질을 측정하였다. 이와 함께 두 시스템의 품질을 비교, 분석하고 문제점에 대한 개선방안을 제시하였다.

건강장애 학생의 상호소통 및 교육을 위한 로봇 개발에 대한 연구 (A Study on Development of Robot for Mutual Communication and Education of Students with Health Impairments)

  • 류근재;강정배;김창걸;김경식;송병섭
    • 한국산업정보학회논문지
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    • 제19권5호
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    • pp.15-24
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    • 2014
  • 건강장애 학생이 특수교육 지원 대상자로 2005년 특수교육진흥법이 일부 개정되었고, 이후 교육적 약자로 분류되는 이들을 지원하기 위한 교육지원 시스템이 제안되었으며 현재는 정착이 되어 이들에게 무상으로 지원되고 있다. 법안이 개정된 초기에 대다수의 연구자들은 이들을 지원하기 위한 효과적인 교육 서비스의 형태에 관한 연구를 진행하였으며, 근래에는 이러한 연구를 바탕으로 지원되고 있는 서비스의 만족도와 문제점 도출에 관한 연구가 많이 진행되고 있는 실정이다. 하지만 이러한 사전 연구자들의 연구는 문제점 도출에 그칠 뿐 그 문제점을 보안하기 위한 근본적 대책을 제시하는데 있어 그 한계를 보이고 있다. 따라서, 본 논문에서는 사전 문헌의 고찰을 통해 건강장애의 의미를 파악하며, 현재 이들에게 지원되는 서비스의 형태와 각 서비스의 문제점을 파악하고자 한다. 아울러 파악된 문제점을 해결하기 위한 새로운 지원시스템을 제안하였으며, 제안된 시스템의 성능 테스트를 위하여 각 문항 당 Likert 5점 척도로 구성된 사용자 만족도 조사를 하였으며, 또한 대상자의 시스템 사용 중 시스템의 영상 및 음성전송의 품질에 대한 주관적 평가의 질을 높이기 위하여 이야기 비교하기와 손뼉치기와 같은 2가지의 과제를 실시하여 그 결과를 도출하였다. 그 결과 로봇시스템의 전반적 평가에 대해서는 각 문항의 평균점수가 4.31점으로 높게 나왔으며, 2가지의 과제를 통하여 영상과 음성의 전송에 문제가 없음을 알 수 있었다.

How to Sustain Smart Connected Hospital Services: An Experience from a Pilot Project on IoT-Based Healthcare Services

  • Park, Arum;Chang, Hyejung;Lee, Kyoung Jun
    • Healthcare Informatics Research
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    • 제24권4호
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    • pp.387-393
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    • 2018
  • Objectives: This paper describes an experience of implementing seamless service trials online and offline by adopting Internet of Things (IoT) technology based on near-field communication (NFC) tags and Bluetooth low-energy (BLE) beacons. The services were provided for both patients and health professionals. Methods: The pilot services were implemented to enhance healthcare service quality, improve patient safety, and provide an effective business process to health professionals in a tertiary hospital in Seoul, Korea. The services to enhance healthcare service quality include healing tours, cancer information/education, psychological assessments, indoor navigation, and exercise volume checking. The services to improve patient safety are monitoring of high-risk inpatients and delivery of real-time health information in emergency situations. In addition, the services to provide an effective business process to health professionals include surveys and web services for patient management. Results: Considering the sustainability of the pilot services, we decided to pause navigation and patient monitoring services until the interference problem could be completely resolved because beacon signal interference significantly influences the quality of services. On the other hand, we had to continue to provide new wearable beacons to high-risk patients because of hygiene issues, so the cost increased over time and was much higher than expected. Conclusions: To make the smart connected hospital services sustainable, technical feasibility (e.g., beacon signal interference), economic feasibility (e.g., continuous provision of new necklace beacons), and organizational commitment and support (e.g., renewal of new alternative medical devices and infrastructure) are required.

독립형 호스피스 센터 모델 개발에 관한 연구 (A Study on the Development of an Independent Hospice Center Model)

  • 노유자;한성숙;김명자;유양숙;용진선;전경자
    • 대한간호학회지
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    • 제30권5호
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    • pp.1156-1169
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    • 2000
  • The study was aimed at developing an independent hospice center model that would be best suited for Korea based on a literature review and the current status of local and international hospices. For the study, five local and six international hospice organizations were surveyed. Components of the hospice center model include philosophy, purpose, resources (workers, facilities, and equipment), allocation of resources, management, financial support and hospice team service. The following is a summary of the developed model: Philosophies for the hospice center were set as follows: based on the dignity of human life and humanism, help patients spend the rest of their days in a meaningful way and accept life positively. On the staff side, to pursue a team-oriented holistic approach to improve comfort and quality of life for terminally ill persons and their families. The hospice center should have 20 beds with single, two, and four bed rooms. The center should employ, either on a part-time or full-time basis, a center director, nurses, doctors, chaplains, social workers, pharmacists, dieticians, therapists, and volunteers. In addition, it will need an administrative staff, facility managers and nurses aides. The hospice should also be equipped with facilities for patients, their families, and team members, furnished with equipment and goods at the same level of a hospital. represented by a center director who reports to a board and an advisory committee. Also, the center director administers a steering committee and five departments, namely, Administration, Nursing Service, Social Welfare, Religious Services, and Medical Service. Furthermore, the center should be able to utilize a direct and support delivery systems. The direct delivery system allows the hospice center to receive requests from, or transfer patients to, hospitals, clinics, other hospice organizations (by type), public health centers, religious organizations, social welfare organizations, patients, and their guardians. On the other hand, the support delivery system provides a link to outside facilities of various medical suppliers. In terms of management, details were made with regards to personnel management, records, infection control, safety, supplies and quality management. For financial support, some form of medical insurance coverage for hospice services, ways to promote a donation system and fund raising were examined. Hospice team service to be provided by the hospice center was categorized into assessment, physical care, emotional care, spiritual care, bereavement service, medication, education and demonstrations, medical supplies rental, request service, volunteer service, and respite service. Based on the results, the study has drawn up the following suggestions: 1. The proposed model for a hospice center as presented in the study needs to be tested with a pilot project. 2. Studies on criteria for legal approval and license for a hospice center need to be conducted to develop policies. 3. Studies on developing a hospice charge system and hospice standards that meet local conditions in Korea need to be conducted.

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대학도서관 전자책 서비스 이용자 만족도에 관한 연구 (A Study on User Satisfaction with e-Book Services in University Libraries)

  • 남영준;최성은
    • 한국문헌정보학회지
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    • 제45권1호
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    • pp.287-310
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    • 2011
  • 이 연구는 우리나라 대학생 집단을 대상으로 대학도서관 전자책 서비스 만족도를 조사하였다. 전자책 이용에 대한 현황을 파악하고자 이용행태를 조사하였고, 전자책 이용행태와 전자책 서비스품질차원에 따른 만족도를 분석하였다. 분석결과, 대학도서관 전자책 서비스에 대한 전반적인 만족도는 평균 2.93으로 보통인 것으로 조사되었다. 또한 이용빈도가 높은 이용자일수록 만족도가 높았고, 저학년 집단에 비해 고학년 집단과 대학원집단이 전자책서비스에 대한 전반적인 만족도에서 유의미하게 높은 것으로 나타났다. 한편, 만족도에 가장 큰 영향을 미치는 전자책서비스품질차원은 콘텐츠이며, 도서관 지원서비스, 시스템 순으로 영향을 미쳤다. 이상의 분석결과를 토대로 향후 전자책에 기반한 대학도서관 서비스를 활성화하기 위해서는 도서관 홍보를 비롯하여 이용자 교육의 강화, 콘텐츠의 다양성과 최신성을 유지할 것을 제안하였다.

건강가정사의 업무몰입과 직무만족을 통해 파악한 조직생활경험 및 역량강화 방안 (The Empowerment Plan and Organizational Experience of Healthy Family Specialists through Job Commitment and Job Satisfaction)

  • 조영희;송혜림;박정윤;정지영;이현아
    • 가족자원경영과 정책
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    • 제19권1호
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    • pp.139-161
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    • 2015
  • The number of Healthy Family Support Centers has increased and the services for enhancement of family strength have extended during the past ten years since the Framework Act on Healthy Families was enacted. It is time to pay attention to the empowerment for Healthy Family Specialist because their capability is directly linked to improve the quality of services, which means the satisfaction of family services and the quality of family policy. In this context, this study investigate organizational experience of Healthy Family Specialists and suggest the empowerment plan to enhance their capability. We conducted in-depth interviews for 9 Healthy Family Specialists who is currently working at Healthy Family Support Centers as a manager status during June 2014. We analyzed organizational experiences through job commitment and job satisfaction and empowerment plans through their strength and weakness. Our findings revealed that job commitment and job satisfaction of Healthy Family Specialist are relatively low due to a poor working condition and a low brand awareness. Also, the capability of Healthy Family Specialists is an important factor to determine their job commitment and job satisfaction, and it can impact on the long service. These results suggest that the payroll system, increment of salary, career recognition, employee benefit, systematic operation, and motivation are needed to improve their job satisfaction. There are various ways to improve professional capability of Healthy Family Specialists besides education program. This study contributes to make the plan of empowerment for Healthy Family Specialists and it also contributes to improve the service quality of family policy.