• Title/Summary/Keyword: Education Satisfaction

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Effects that the Type of Participation Motivation of Lifelong Education for the Elderly Influences in the Satisfaction of Education and Life-changing (노인 평생교육 참여 동기 유형이 교육만족도와 삶의 변화에 미치는 영향)

  • Jeon, Myeong-Soo;Song, Sun-Hee
    • The Journal of the Korea Contents Association
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    • v.12 no.8
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    • pp.438-448
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    • 2012
  • The purpose of this study was to analyze whether the type of participation motivation of lifelong education for the elderly influenced in the satisfaction of education and the life-changing. The research objects were 340 the elderly who participated in this program of lifelong education and over 65 years old. The results of this study are as below. Firstly, there was significant difference in the satisfaction of education and life-changing only in the sexuality, education, monthly pocket money and spouse. Secondly, in the satisfaction of education and life-changing, it was shown that the satisfaction of education of the type of education-oriented was higher than that of the type of activity-oriented and felt the life-changing much. Thirdly, the result of regression analysis dependent valuable was the satisfaction of education and independent valuables were the sub-factors of the type of participation valuables was shown that only education-oriented and goal-oriented influenced the positive effects. Fourthly, the result being proved whether there were the effects of life-changing according to the type of participation motivation of education was indicated that only the type of education-oriented and goal-oriented influenced the positive effects.

The Effects of Prenatal Education on Primiparas' Perception of Delivery Experience, Self-Confidence and Satisfaction in Maternal Role Performance (초산모의 산전교육이 분만경험 지각, 어머니 역할 수행에 대한 자신감, 만족도에 미치는 효과)

  • Oh, Hyun-Ei;Sim, Gung-Sin;Kim, Jin-Sun
    • Women's Health Nursing
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    • v.8 no.2
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    • pp.268-277
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    • 2002
  • A comparative study was conducted to identify the effects of prenatal education on primiparas' self-confidence, satisfaction in maternal role performance and perception of delivery experience. Data were collected from 91 primiparas from August 1 to 30, 2001 using structured questionnaires. The subjects were selected from 2 OB & GY hospitals which operate the same prenatal education programs in M city. One group of subjects was primiparas who did receive prenatal education (n= 44) and another group of subjects was primiparas who did not receive prenatal education (n= 47). This study hypothesized that primiparas in education group would have higher self- confidence, satisfaction in maternal role performance and perception of delivery experience than those of non-education group. Descriptive statistics, $x^2$-test, t-test, and correlation were used for data analyses. The results of this study were as follows: 1. Primiparas in prenatal education group would not have better perception of delivery experience than those of non-education group (t=1.405, p = 0.163). 2. Primiparas in prenatal education group would have higher self-confidence in maternal role performance than those of non-education group (t=7.669, p=0.000). 3. Primiparas in prenatal education group would have higher satisfaction in maternal role performance than those of non- education group (t=4.115, p = 0.000). 4. There was significant correlations between self-confidence and satisfaction (r=0.489, p=0.000). Moreover, there was significant correlation between self-confidence and perception of delivery experience (r = 0.284, p = 0.006). The results of this study indicated that prenatal education needs to be developed and applied to nursing practice to increase self-confidence and satisfaction in maternal role performance. Experimental studies are needed to identify the effect of prenatal education.

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An Exploratory Research of Structural Relationship between Importance, Satisfaction and Recommendation Intention for University Lifelong Education Perceived by Adult Learners (성인학습자의 대학평생교육 운영요인 만족도와 대학평생교육 만족도, 추천의도 간 관계 연구)

  • Ahn, Hyun-Yong
    • The Journal of the Korea Contents Association
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    • v.20 no.7
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    • pp.438-450
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    • 2020
  • This study examined the relationship between demographic characteristics, satisfaction of operating factors in college lifelong education, satisfaction of college lifelong education, and recommendation intention for 1,782 adult learners of college lifelong education (N=1782). As a result of Hypothesis 1, gender and age were found to have a significant effect in all areas of college lifelong education satisfaction (education content, pedagogy, instructor, educational environment, system, support), while education level did not. In addition, the learning time was verified to affect only the educational content, educational environment, and satisfaction with the system and support. As a result of Hypothesis 2, it was found that the satisfaction of the operating factors of the instructor, system, and support had a positive effect on the satisfaction of college lifelong education, and the environmental factors of education had a negative effect. As a result of verification of Hypothesis 3, it was found that the satisfaction of college lifelong education influenced the intention of recommendation. The purpose of this study is to determine the degree of satisfaction with the operational factors of college lifelong education, the satisfaction of college lifelong education, and the intention of recommendation for adult learners of a university that is operating a degree program dedicated to adult learners who are actually practicing the transition to a lifelong education system of university as an innovation in higher education. The relationship verification is expected to provide practical implications for constructing a new college lifelong education model in the future.

A Study on the Effects of Business Service Quality on Satisfaction, Commitment, Performance, and Loyalty at a Private University

  • LEE, Hyuk Jin;SEONG, Myeong Hee
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.9
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    • pp.439-453
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    • 2020
  • The purpose of this study is to investigate the impacts of business service quality on satisfaction, commitment, performance, and loyalty in higher education. A survey was given to undergraduates involved in business through employment and start-up companies at a private university in Korea. With 252 respondents, this study used exploratory factor analysis and reliability analysis to verify the reliability and validity of measured variables. Multiple regression was employed as a statistical method for the hypotheses of the study. The research questions were: 1) How do education SERVQUAL factors (tangibles, responsiveness, reliability, assurance, and empathy) affect customer satisfaction? 2) How do education SERVQUAL factors affect customer commitment? 3) How does customer satisfaction or commitment affect education performance? 4) How does customer satisfaction, commitment or performance affect their loyalty in higher education? The findings show that most dimensions of business service quality have effects on satisfaction and commitment, and satisfaction and commitment have a positive effect on performance. Additionally, satisfaction, commitment and performance all have an effect on loyalty. This study confirmed the need for the improvement of business service quality in a private university. Additionally, it highlighted the importance of user satisfaction, commitment and performance in order to increase the loyalty level of undergraduate students.

The relationship between the satisfaction levels of education and clinical practice in the dental hygiene students (일부 치위생과 학생의 교육 만족도와 임상실습 만족도의 관련성)

  • Cho, Mi-Suk;Kim, Chang-Suk
    • Journal of Korean society of Dental Hygiene
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    • v.14 no.5
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    • pp.649-658
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    • 2014
  • Objectives : The purpose of the study is to investigate the relationship between the satisfaction levels of education and clinical practice in the dental hygiene students and to provide the basic data for the improvement of satisfaction with major. Methods : A self-reported questionnaire was filled out by 487 dental hygiene students in Busan, Gyeongnam, and Ulsan. Data were analyzed by SPSS 19.0 program. Results : Those who chose the dental hygiene by themselves tended to have higher satisfaction(p<0.05). Those who chose the major by teacher's advice tended to have higher satisfaction for the clinical practice(p<0.05). The satisfaction level between the education and clinical practice was equally proportional to each other. Multiple regression test showed that the influencing factors on satisfaction level included major satisfaction and lecture satisfaction(p<0.05). Conclusions : Satisfaction with the major influenced on the clinical practice performance. More systematic approach for the better curricula can bestow the students satisfaction with the major in the future.

The Effect of Hospital Service Coordinator Education Curriculum on the Education Satisfaction and the Quality of Medical Service (병원서비스코디네이터 교육과정이 교육만족과 의료서비스 품질에 미치는 영향)

  • Choi, Eun-Kyoung;Park, Chang Sik;Seo, Jong-Bum
    • The Korean Journal of Health Service Management
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    • v.2 no.1
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    • pp.137-154
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    • 2008
  • The increase of the supply of medical service and the increase of hospitals have intensified the competition of hospitals, and the advancement towards internationalization in the opening of medical industry has triggered the infinite competition of medical profession. In addition, the high expectation of customers and quality improvement in the medical care in accordance with the improvement of overall income, and the change of active role of medical consumers according to the popularization and the improvement of rights awareness reflect the customer needs and choice in the medical service. Customers wanted to receive the kind and pleasant service under the up-to-date medical service. Therefore, as a solution, hospital coordinators were emerged for the purpose of smooth treatment and customer satisfaction by generalizing all service of hospital. Accordingly, this thesis attempted to investigate the effect of hospital coordinator education curriculum on the education satisfaction and the quality of medical service. In order to solve the purpose of this study, I, author reviewed the existing literatures, established hypothesis, and verified hypothesis by using the variety of statistics techniques such as reliability, validity, frequency analysis, and regression analysis. The verification of hypothesis is as followings: First, among education training factors of hospital coordinators, the quality of instructor significantly affects the satisfaction of hospital coordinator education training. Second, among training factors of hospital coordinator, the attitude of trainee significantly affects the training satisfaction of hospital coordinator. Third, among education training factors of hospital coordinator, education course significantly affects the training satisfaction of hospital coordinator education. As the qualities of instructor are better equipped, the satisfaction of education becomes higher. It indicates that the education method of instructors is important as an index to represent the qualities of instructor such as the appropriateness of education method, preparation, passion, visual materials, the adequacy of education procession, and specialized knowledge, and it has important effect on the satisfaction of education. In order to enhance the satisfaction of hospital coordinator education, the creation of education environment, making trainee concentrate on the education, is required by appropriately allocating programs, arousing interest in education, based on the attitude of trainee, discussion, and preliminary programs, preparation, ahead of enforcement of education. Fourth, the satisfaction of hospital coordinator education training significantly affects the reliability among the qualities of medical service. Fifth, satisfaction of hospital coordinator education training significantly affects hospitality I kindness among the qualities of medical service. If the education satisfaction of trainee is high, it is effective in the practical application such as dealing with complaints, the duty performance for the patients, and so on in offering the medical service, related to reliability and furthermore, we can find the positive change in the attitude change of medical professions related to the reliability of hospital coordinator. In addition, in the process of offering medical services such as the kind explanation on the duty, rapid response to the customers inquiry, and tidy uniform, practical effect was verified. Sixth, the education training factor of hospital coordinator significantly affects the reliability among the quality of medical service. Seventh, the education training factors of hospital coordinator significantly affect hospitality/kindness. In the education of hospital coordinator, the methods to attract the interest of trainee by emphasizing reliability should be sought and for gaining the practical effect of hospital coordinator education, the sufficient preparation and investigation on the education curriculum should be prerequisite and under this condition, intensified discussion on the instructor and education course is needed. In the design of education course, more education hours and subjects should be allocated in the part of hospitality in order to improve the practical application of hospitality. Therefore, it is meaningful in a sense that this study newly approached the components of hospital coordinator education and the need to modify the quality components of medical service in accordance with the study subjects was raised. This study also finds its meaning in that it provides basic materials for the study of future hospital coordinator education by suggesting the system development model of hospital coordinator education through preliminary study of education training. In addition, this study is meaningful in the aspect that it suggested the direction of education training by showing how the hospital coordinator education training would applied to the hospital coordinator course of the Continuing Education Center at Pusan and Kyungnam National University to some extent. Since all investigation of this study was approached from the side of hospital coordinator, the thoughts of patients who are beneficiaries of medical service, and care givers cannot be identified. Therefore, the satisfaction of patients and care givers through the experience of medical service, which is the essential prerequisite of medical service, should be importantly considered and investigated. Accordingly, The study of comparing and analyzing the views of both patients and care givers should be carried out in the future.

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The Effects of Preceptor Preparation Education on the Preceptor's Role Recognition and Job Satisfaction (프리셉터 교육이 프리셉터 역할인식과 직무만족도에 미치는 효과)

  • Park, Kyung-Sook;Moon, Kyung-Sun
    • Journal of Korean Academy of Nursing Administration
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    • v.10 no.4
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    • pp.401-415
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    • 2004
  • Purpose: The purpose of this study was to examine the effects of preceptor preparation education on the preceptor's role recognition and job satisfaction. Method: This study was designed as a pre-experimental, one group pre-test and post-test design. The subjects of this study were 44 preceptors who had the preceptor preparation education at a university hospital in Suwon, Korea. Data were collected from May 26th to June 15th, 2003. The collected data were analyzed using SPSS WIN 10.0 with paired t-test and Pearson's correlation. Result: The results were as follows; (a) After the preceptor preparation education, preceptor's role recognition increased significantly compared to before the preceptor preparation education (t=-4.910, p=.000), (b) After the preceptor preparation education, job satisfaction increased significantly compared to before the preceptor preparation education(t=-4.470, p=.000), (c) Preceptor's role recognition was significantly positive correlation with job satisfaction(r=.422, p=.004). Conclusion: The results of this study shows that preceptor preparation education was effective in increasing preceptor's role recognition and job satisfaction.

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Knowledge, Satisfaction, and Education Needs in Sexual Rehabilitation of Male Patients with Spinal Cord-Injury (척수장애 남자 환자의 성재활 지식, 성생활 만족 및 성재활 교육 요구)

  • Kim, Sun-Joung;Lim, Ji-Young;Cho, In-Sook;Ham, Ok-Kyung
    • Journal of Korean Academic Society of Home Health Care Nursing
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    • v.15 no.2
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    • pp.91-98
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    • 2008
  • Purpose: We measured the knowledge, satisfaction, and education needs in sexual rehabilitation of male patients diagnosed with a spinal cord injury. Methods: We recruited 104 patients from a general rehabilitation hospital. Data were collected between April 4 and May 9, 2008. Knowledge of sexual rehabilitation, satisfaction, and educational needs were measured using self-report questionnaires. Results: Points for knowledge of sexual rehabilitation were 6.75 out of 20, sexual satisfaction was 3.02 out of 5, and demand for sexual rehabilitation education were 3.54 out of 5. Most (93.27%) of the patients wanted to have a sex life, and many (75%)were willing to participate in sexual rehabilitation education. There were no differences in knowledge or satisfaction based on general characteristics. However, sexual satisfaction of the university graduates was higher than the lower education group. Conclusion: Male patients with spinal cord disorders are interested in a sex life and demand sexual rehabilitation education. These findings should support the development of sexual rehabilitation programs.

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Effects of a Death Education Program on life Satisfaction and Attitude toward Death in College Students (죽음준비교육 프로그램이 대학생의 삶의 만족도와 죽음에 대한 태도에 미치는 영향)

  • Kim, Eun-Hee;Lee, Eun-Joo
    • Journal of Korean Academy of Nursing
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    • v.39 no.1
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    • pp.1-9
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    • 2009
  • Purpose: The purpose of this experimental study was to examine the values of a death education program developed to improve life satisfaction and attitude toward death in college students. Methods: The death education program was developed and then used with 22 college students for 5 weeks, once a week for 150 min. Before and after the intervention, students responded a questionnaire developed to measure life satisfaction and attitude toward death. t-test, $X^2$-test, and paired t-test with the SPSS program were used to analyze the data. Results: The death education program significantly improved life satisfaction but had no statistically significant effect on attitude toward death. There was a significant difference in life satisfaction between the experimental and control groups but not in attitude toward death. Conclusion: Based on the above results, it is apparent that the death education program has an affirmative effect on life satisfaction in college students and some impact on attitude toward death. We suggest, therefore, that the death education program should be used with all human beings to help them recognize the values of themselves and their current lives and improve their satisfaction with life.

An Empirical Study on effect of Education Service Quality which Influence Re-Use and Customer Satisfaction - Focusing on E life-long Education Center - (교육서비스품질이 고객만족 및 재이용에 미치는 영향에 관한 실증적 연구 - E평생교육센터 중심으로 -)

  • Kim, Jie-Hyun;Ree, Sang-Bok
    • Journal of Korean Society for Quality Management
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    • v.39 no.1
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    • pp.155-166
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    • 2011
  • In this research, we study on to find the inter-relation among education service quality and customer satisfaction and re-use focusing on E life-long education center. Education service quality consists of four factors such as training center's facility, trainer, employee's service and operating service. As like the results of this research, we found that three factors of education service quality such as facility, trainer and operating service give a positive effect to customer satisfaction and also we found that customer satisfaction gives a positive effect to re-use.