• 한국의류학회지
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• 제33권3호
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• pp.467-476
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• 2009

The purpose of this study is to investigate the effect of customer satisfaction and customer loyalty with relational benefits on the Internet shopping mall. For the study, utilizing the convenient sampling method, the sample of study was composed of female and male adults aged between 20 and 30 living in Seoul metropolitan area who had experienced purchase of fashion products on the web. Of 350 distributed, 311 useful questionnaires were returned. The survey research design was employed with structured questionnaire. For data analysis, descriptive statistics, factor analysis, reliability analysis, cluster analysis and multiple- regression analysis were used. The results of this study are as follows: Psychological benefits had higher influence than other relational benefits(social benefits, customization benefits, economic benefits) on the both customer satisfaction and customer loyalty positively. There was a high relationship between the customer satisfaction and the customer loyalty. The customer satisfaction had a positive influence on the customer loyalty. And social benefits had the least influence among the sub-factors of relational benefits on the customer satisfaction. Also, customization benefits had the least influence among the sub-factors of relational benefits on the customer loyalty.

• 한국항만경제학회지
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• 제20권2호
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• pp.217-234
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• 2004

Information technology has been transforming the relationship between shippers and carriers, but an unresolved question remains: what is the relative importance to shippers of service versus cost benefits of e-logistics solutions? This research develops and empirically tests a model to determine how Internet-based logistical operations in international shipping impact on the relative importance of cost versus service benefits to shippers. Contrary to expectations, results show that shippers perceived cost benefits from well-designed web sites, undoubtedly a consequence of perceptions that multi-function portals with ease of access contributed to savings in time and money. Another result was the confirmation of the positive effects of cargo tracing and bill of lading issuance on service-related factors. Finally, this study draws attention to the need for improvements in on-line booking capabilities and development of a comprehensive common portal; issues that must be addressed for shipping lines to succeed in an increasingly competitive e-logistics market.

• 한국잡초학회지
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• 제13권4호
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• pp.195-202
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• 1993

The benefits of pesticides in improving the food quantity and quality requirements for an increasing world population are significant, and they can be described in agronomic, economic and social terms. The risks are assessed from the hazards which are likely to occur in practice ; the hazards are defined by the toxicity of the pesticide to non-target organisms at various exposure levels. There are ways of reducing the risks (mainly by reducing exposure in practice) and improving the benefits of pesticides ; these are known as risk management and benefit management respectively. The overall risk-benefit assessment is facilitated if each component can be expressed in financial terms, but it must be made nationally or locally on a sound technical basis against the prevailing agronomic, socio-economic and political circumstances. Paraquat is used to illustrate the risk-benefit assessment process in general terms, and the conclusion is that the benefits greatly outweigh the risks. It is important to keep the risks of pesticides in perspective with those associated with other naturally occurring chemicals in our diet and with other everyday aspects of life. In an overall context, the pesticide risk is small.

• 한국콘텐츠학회논문지
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• 제22권7호
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• pp.149-163
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• 2022

문화산업의 발전에 따라 문화상품의 온라인거래가 활성화되고 있으며 웹 사이트에서 제공하는 정보와 고객과의 관계수립이 온라인 구매의사결정에 중요한 영향을 미치고 있다. 본 연구의 목적은 문화상품의 온라인 판매사이트에서 제공되는 정보와 관계혜택이 온라인구매의도에 미치는 영향을 살펴보고, 이러한 영향이 공연상품과 상영상품 간에 차이를 보이는지 실증분석을 통해 밝히는데 있다. 연구결과를 살펴보면 첫째, 전체의 경우 정보제공과 관계혜택 모두 온라인구매의도에 유의적 영향을 미친다. 둘째, 공연상품(연극)의 경우 상품이해정보, 경제적 관계혜택 및 고객화 관계혜택은 유의적 영향을 보였으나 상품구매정보는 유의적 영향이 없는 것으로 나타났다. 셋째, 상영상품(영화)의 경우 상품구매정보와 경제적 관계혜택은 유의적 영향을 보였으나 상품이해정보와 고객화 관계혜택은 유의적 영향이 없는 것으로 나타났다. 결론적으로 정보제공과 관계혜택이 온라인구매의도에 미치는 영향은 문화상품에 따라 차이가 있으며, 경제적 관계혜택은 모든 경우 온라인 구매의 사결정에 중요한 영향요인인 것으로 나타났다. 이러한 연구결과는 문화상품의 온라인거래에서 고객관계관리를 비롯하여 차별화된 마케팅전략을 수립하는데 도움이 될 것으로 기대된다.

• 경영정보학연구
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• 제23권4호
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• pp.103-125
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• 2021

정보통신기술(ICT) 혁신과 함께 모빌리티(Mobility) 서비스가 빠르게 발전하고 있다. 최근 사용자의 수요에 맞는 온디맨드(On-demand)형 모빌리티 플랫폼 시장이 성장세에 있으며, 스마트폰을 활용하여 사용자들이 보다 편리하게 서비스를 호출하고 실시간으로 연결 상황을 확인하며 이용할 수 있는 환경이 제공되고 있다. 본 연구에서는 카카오 택시, UT 택시 등과 같은 차량호출 모빌리티 서비스를 중심으로 이에 대한 사용자의 인식과 경험 현황을 조사하고, 차량호출서비스의 지속사용의도에 대한 영향요인을 환경적/도구적 혜택과 드라이버/플랫폼에 대한 신뢰에 초점을 두고 분석하였다. 특히, 본 연구는 혁신성과 ICT 활용정도에 따라서 이들 영향력 관계가 달라질 수 있는지 분석하였다. 연구 결과, 인지된 혜택(환경적 혜택, 편리성 및 경제성의 도구적 혜택)과 드라이버에 대한 신뢰가 플랫폼에 대한 신뢰를 높이는데 유의한 영향을 미쳤고, 플랫폼에 대한 신뢰가 높으면 차량호출서비스의 지속사용의도가 증가하는 것으로 분석되었다. 또한 개인의 혁신성 정도에 따라 인지된 환경적 혜택과 경제성 혜택이 플랫폼 신뢰도에 미치는 영향력이 다르게 나타났고, ICT 활용정도에 따라서 편리성 및 경제성 혜택의 플랫폼 신뢰도에 대한 영향력이 다르게 나타났다. 본 연구 결과를 참조하여, 모빌리티 서비스 제공자들은 차량호출서비스에 대한 사용자들의 인식과 신뢰도의 현주소를 파악하고 개인의 특성에 맞는 서비스 홍보 전략을 구사할 수 있을 것이다.

• 한국농공학회논문집
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• 제65권4호
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• pp.11-23
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• 2023

In Korea, open burning of agricultural residues is prevalent due to inadequate collection systems, which have caused environmental impacts such as GHGs and particulates. This illegal treatment of agricultural residues also results in economic loss, considering that agricultural residues can be utilized as resources such as pellets and energy sources. To understand the effect of avoiding open burning, this study evaluated the economic, environmental, and social effects of two alternative management options for agricultural residues: incineration and pelletizing. The study estimates the potential amount and dry weight by region for 18 items, taking various factors into account. Regarding the economic aspect, pelletizing facilities in all regions in Korea create economic benefits. This study shows that most regions have an environmental advantage by pelletizing residues. However, incineration creates more environmental benefits than pelletizing in metropolitan cities with relatively low density of residues. It is expected that the environmental, economic, and social findings of this study can be used to inform policies for bioenergy as the need for agricultural residue increases.

• 국제학술발표논문집
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• The 5th International Conference on Construction Engineering and Project Management
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• pp.28-35
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• 2013

The construction industry has introduced the Leadership in Energy and Environmental Design (LEED) rating system to promote objective evaluations of the sustainability of buildings. Three important values to consider when implementing sustainability are the associated environmental, social, and economic impacts. Recently, researchers have begun to investigate the real estate value of LEED certified buildings in terms of the rental cost, occupancy rate, cost per unit area, and resale value in order to better understand the economic benefits of the LEED rating system. However, the economic benefits also encompass economic effects such as the impact of LEED certified buildings on neighborhood real estate values surrounding the certified buildings. This research examines whether the enhanced real estate value of LEED certified buildings in New York City extends to surrounding commercial buildings, utilizing spatial analysis via a Geographic Information System (GIS) and the hedonic pricing method to derive meaningful economic relationships. The results provide practical insights into the economic effect of LEED certified buildings that will be of interest to city officials and planners, as well as the owners, developers, investors and other stakeholders of surrounding buildings.

• 수산경영론집
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• 제14권2호
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• pp.15-68
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• 1983

From the economic point of view the fishing port is the complex of installations on land, organized to serve the fishing fleet and its cargo, and is the main link in the production chain of all components of the fishing industry, with the aim of achieving the planned targets with the minimum cost. Fishing port investment decisions have had significant impact on the development aims of Korean fisheries. Fishing port investments in Korea are made mostly by public or semipublic port authorities. Such investments should be judged not purely on the basis of financial profitability but rather on the extent to which they serve the development aims of the fishing industry. This makes the economic appraisal process more complex and presents certain problems in correctly quantifying the economic costs and benefits of the fishing port projects. This study concentrates more on the theoretical economic appraisal models than on the purely financial aspects of fishing port investments and points out the difference between the two approaches. In the result, there is clearly an element of judgment as to whether or not a shadow price needs to be used in estimating economic benefits and costs. From this viewpoint, some attempts are made to provide definitions of the possible economic benefits and costs, and methods for estimating and evaluating them in Part III and IV. Especially queueing theory is applied in the calculation of economic benefits. When a project is contemplated and analysis shows it to Lave a positive NPV, one question that arises is whether it should be implemented now or delayed. In this paper, the first year rate of return method is regarded as a more concise way of solving the timing of investment, At the end of Part IV, risk analysis of fishing port investments is considered. It can be handled in a number of ways, ranging from informal judgment to complex statistical analyses involving large-scale computer models, This paper recommends that evaluators of fishing port investments use the sensitivity analysis indicating exactly how much NPV will change in response to a given change in an input variable, other things held constant. Decisions regarding the amount of capacity to provide must be made in fishing port investments. Providing too much service would involve excessive capital costs. On the other hand, not providing enough service capacity would cause the waiting line of fishing vessels to become excessively long at times. Therefore, in Part V, the optimal number of berths and berth productivity in fishing port are defined as follows: Minimize E(TC) ＝ E(WC)＋E(SC) The minimum of this function is the solution and that is the optimal number of berth and berth productivity in fishing port.

• 에너지공학
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• 제24권2호
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• pp.9-16
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• 2015

전력은 인간의 생존과 산업생산에 있어서 필수적인 투입요소이다. 전력의 소비로부터 경제적 편익이 발생하며, 특히 전력소비의 경제적 편익은 전력과 관련된 정책의 다양한 분야에서 중요한 정보로 활용된다. 이에 본 연구에서는 전력소비로 인해 발생하는 경제적 편익을 평가하고자 한다. 전력소비의 경제적 편익은 소비자 지출과 소비자 잉여의 합으로 구성되는 전력 수요함수 아랫면적이다. 이때 소비자 지출은 쉽게 관측되는 반면에 소비자 잉여를 계산하기 위해서는 수요의 가격탄력성에 대한 정보가 필수적으로 요구된다. 본 연구에서는 주택용, 산업용, 일반용 전력을 대상으로 하며, 문헌 조사를 통해 전력의 용도별 가격탄력성에 대한 정보를 유추한다. 용도별 전력 수요의 가격탄력성은 각각 -0.332, -0.351, -0.263으로 추정되었다. 2013년을 기준으로 추정된 전력 1kWh 소비의 소비자 잉여는 각각 191.54원, 143.44원, 231.91원이며, 2013년 기준 전력의 용도별 평균가격은 각각 127.02원, 100.70원, 121.98원이므로, 전력소비자의 경제적 편익은 각각 318.56원, 244.14원, 353.89원이다. 소비자 물가지수를 이용하여 이 값을 2014년 기준으로 환산하면 주택용, 산업용, 일반용 순으로 각각 321.96원, 246.75원, 357.67원이다. 이 값은 전력공급사업의 경제성 분석에서 중요한 정보로 활용될 수 있다.

• 한국IT서비스학회지
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• 제14권1호
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• pp.1-21
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• 2015

Recently, many companies have launched a new business model related to the mobile gift service in order to achieve or sustain a competitive advantage in the fast-growing mobile market. Due to the well combination of mobile technology advantages and offline gift-giving motivations, a mobile gift service has been proliferating over recent years. Although the motivation of mobile gift purchasing behavior can be different from that of offline gift purchasing behavior, there is still a lack of research on what factors are influencing and how they are impacting mobile gift purchasing behavior under diverse gift-giving settings. Therefore, based on both exchange and motivation theories as well as literature review, this study identified three influencing factors-economic (immediate rewards, convenience), social (friendship needs, reputation), and personal (enjoyment, self-satisfaction) benefits-and validated their impacts on intention to repurchase a mobile gift. Moreover, the moderating roles of intimacy and gift price in the relationships between benefits and mobile gift repurchasing intention were examined. The results provide many implications for marketing managers on how to enhance consumers' intention to repurchase, which in turn leads to sales and increased profit.