• Information Systems Review
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• v.20 no.1
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• pp.81-98
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• 2018

ERP supports the automation and integration of business processes of enterprises and records voluminous data about the business activities of enterprises. The academe and business enterprises are focusing on process mining, which improves the performance of business processes and strengthens compliance. However, these studies focused on analysis of the business process of large companies, which adopts foreign ERP, such as SAP ERP or Oracle ERP. In comparison with foreign ERP, domestic ERP lags behind in terms of logging and managing of event data. Therefore, the application of process mining to domestic ERP is a challenging task. The present study aims to analyze domestic ERP based on process mining to overcome this challenge. This study discusses the lessons learned from a case study in a Korean cosmetics manufacturing company. Our results are expected to strengthen the competitiveness of Korean small and medium-sized enterprises that adopt domestic ERP and realize the outcomes of the large investment of the Korean government on the ERP implementation of enterprises.

• International journal of advanced smart convergence
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• v.10 no.3
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• pp.257-278
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• 2021

As the definition of the vendor-oriented implementation method, which was utilized in adopting an ERP system, has been centered around the project construction business, it was difficult for the EPR adopting organization to systematically prepare ERP projects and have enough deliberative opportunities to change-related policies. Furthermore, this method does not have a fully standardized construction process. Accordingly, by defining an organization that wants to adopt an ERP system as a customer, this paper develops the customer-based ERP construction process framework that assists both customers and developers who construct the system. For this purpose, this paper reviews the previous research and collects the construction processes of the commercial ERP SW vendor and ERP construction cases while proposing the three-layer process framework to construct ERP through the KJ method. The ERP process framework consists of 7 processes, 32 activities, 141 tasks while providing definitions for concepts of each component. Furthermore, the proposed processes and phases were set in order of the recommended execution, while the activities were suggested as an open-ended type so that the application and usability can be increased and polished by reflecting experts' opinions. The contribution of this study is to standardize the ERP project process by transforming the previous supplier-based ERP construction method into the customer-based one while providing important procedure and activity frameworks that apply to diverse ERP solutions per vendor. At the same time, this study provides an theoretical foundation to develop the construction process for the customer -based Cloud ERP. In practice, At the beginning of the ERP system construction project, it provides communication or process tailoring tools for the stakeholder.

• Journal of Korea Society of Industrial Information Systems
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• v.13 no.3
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• pp.63-86
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• 2008

Recently implementing enterprise resource planning (ERP) systems with packaged business software is growing rapidly. The purpose of this article is to provide further insights into the business process change and change management in implementation process of ERP systems. This paper examine an survey of some 146 firms' adoption and implementation of packaged ERP software. In this paper, we propose an integrated approach of business process change and change management of the implementation process. This research highlights the importance of change management for implementing ERP. In addition, we empirically reveals that the eventual success of ERP systems depends on effective business process change and change management during the ERP implementation.

• Information Systems Review
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• v.9 no.1
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• pp.139-160
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• 2007

Our study focuses on empirical findings of the critical factors which influence the performance of ERP system in business. The study is mainly interested in examining the influence of the characteristics of late process of adopting ERP called "Go-Live" phase with the critical issues like customizing, transformational process of standardization, phased implementation, concurrent operation and use with the current systems on users' ERP satisfaction. The analyses of the data conducted thru moderated regression analysis and subgroup analysis. Using moderated regression analysis, we first examined the effect of moderator variables like customizing, process standardization, sequential use, concurrent use with the current systems. And then, using subgroup analysis is to verify directions of the moderator effects. Having knowledge on the characteristics of ERP Go-Live process can lead to success of ERP system in business. Our results can be beneficial to those organizations who want to adopt and maintain ERP system effectively.

• The Journal of Society for e-Business Studies
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• v.7 no.1
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• pp.129-140
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• 2002

To succeed in ERP construction, the purpose of ERP setup must be completed. To accomplish this end, it is required to analysis business process completely and make a plan in detail. For ERP providers', they must support a characterized ERP construction methodology and lower the construction cost by improving an ERP package by making it easy to customize. But, because imported EHP products that are supplied currently are designed for the standard and the rationality, they have a limit to support custom processes of domestic companies. On the contrary, ERP products by domestic companies are unable to support a consistent methodology of constructing ERP system. This is a main reason why much time and costs are consumed than that of an original plan. For solving the problems, ERP packages should provide a consistent process modeling methodology and a modeling tool which can support this methodology. Furthermore, customizing cost must be lowered by implementing reusable components from the process models. This Paper describes a component-based ERP Package system which has peculiar modeling tools and development tools. We describe the modeling methodology and the business component definition of the ERP system. Finally, we describe its customizing process based on these process designs and business components.

• Information Systems Review
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• v.8 no.1
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• pp.241-263
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• 2006

Since 1995 many enterprises have introduced ERP to strengthen competitive power. However, enterprises that have introduced ERP for the first time have experienced various types of problems integrating them; to this day, there are only a few enterprises that have implemented ERP successfully. The main reason for the failures of successful ERP implementing is that enterprises frequently ignore and/or don't know how to systematically evaluate the construction process of ERP and busy finishing a phase without resolving problems before going on to the next phase. This research focused on the implementation process of ERP project to evaluate the process of ERP at each phase. As a result, we propose an evaluation model of ERP project as a tool to find critical problems at each phase and improve on how to resolve the problems found at each phase. This evaluation model makes it possible to introduce ERP successfully by presenting the basis of assessment which will be used by enterprises to minimize the trial and error of construction process of ERP.

• Proceedings of the CALSEC Conference
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• 2001.08a
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• pp.467-475
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• 2001

As a result of the policy for enforcing the information technology led by government and the effort of companies to get over economic crisis through the reformation of business process, the ERP market is being active. However, because imported ERP products that are supplied currently are designed for standard and rationality, they have a limit to support custom processes of domestic companies in South Korea. On the contrary, ERP products by domestic companies in South Korea are unable to support a consistent methodology of constructing ERP system. This is main reason why much time and costs are consumed than that of an original plan. To succeed in ERP construction, the purpose of ERP setup must be defined. To accomplish this end, it is required to analysis business process completely and to make a plan in detail. For ERP providers, they must support a characterized ERP construction methodology and lower the construction cost by improving an ERP package easy to customize[5].

• International Journal of Internet, Broadcasting and Communication
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• v.8 no.3
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• pp.58-62
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• 2016

Due to the rapidly changing global business environment and global management environment, companies must actively act for competitiveness. By examining the development process of Enterprise Resource Planning (ERP), there is a chance to optimize the organization and find measures to improve the company competitiveness. It seems examining task process, and studying the influence of ERP introduction to management performance by considering whether the excessive maintenance cost or repetitive investment toward ERP is quiet significant. The companies which instituted ERP uses "business process model" provided by "Best Practice" compare own task to choose much efficient method. This allows simultaneous realization of ERP institution and Business Reengineering (BR).

• Journal of Intelligence and Information Systems
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• v.9 no.2
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• pp.65-85
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• 2003

Any ERP system pushes a company toward full process integration and solves the fragmentation of information. However, the tight process integration can propagate and magnify mistakes made in one department into the other departments in real time. Thus, it can be posited that a central support system for the coordination can help ERP users and administrators dig out problems, take care of tedious validation and verification, and maintain process integration of ERP with great consistency. This paper proposes an agent-based ERP operations support system (EOSS) that aims at achieving and maintaining process integration of ERP at the highest level possible. With EOSS, the process integrity is monitored, with anomalies prevented as early as possible and repaired as precisely as possible.

• Proceedings of the KAIS Fall Conference
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• 2003.11a
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• pp.19-27
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• 2003

Any ERP system pushes a company toward full process integration and solves the fragmentation of information. However, the tight process integration can propagate and magnify mistakes made in one department into the other departments in real time. Thus, it can be posited that a central support system for the coordination can help ERP users and administrators dig out problems, take care of tedious validation and verification, and maintain process integration of ERP with great consistency. This paper ,proposes an agent-based ERP operations support system (EOSS) that aims at achieving and maintaining process integration of ERP at the highest level possible. With EOSS, the process integrity is monitored, with anomalies prevented as early as possible and repaired as precisely as possible.