• Title/Summary/Keyword: EC(Electronic Commerce)

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The Study of a Multi-Mobile Agents System for Online Hotel Reservation (온라인 호텔 예약을 위한 다중 이동 에이전트 시스템에 관한 연구)

  • 곽수환;강민철
    • Journal of Intelligence and Information Systems
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    • v.9 no.1
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    • pp.1-21
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    • 2003
  • As electronic commerce(EC) has grown rapidly, agents that work on the behalf of humans on the Internet are being used actively. However, most of the EC agents have some problems. They fail to fully support buyers' decision making behaviors and sellers' information supply activities. Further, they are not suited for mobile computing environment. In this paper, we introduce a Multi-Mobile Agents System(MMAS) that has been developed according to a conceptual framework that corrects the aforementioned problems. Built by using Tokyo IBM ASDK(Aglets Software Development Kit) for the area of hotel reservation, the system consists of buyer- and seller-side agents that interact with each other; buyer-side agents help buyers to make purchasing decisions by collecting and analyzing information through applying a multi-criteria decision making method, while seller-side agents substitute fur sellers by managing databases and providing real-time information to the buyer-side agents. In this system, multiple agents perform their shared tasks at the same time in order to increase efficiency. Users do not have to keep the connection with the system because they are notified when tasks are done.

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Establishing Methodology for Simulation-based Ship Design and Construction Using Virtual Manufacturing Technologies (가상생산기술을 이용한 시뮬레이션 기반의 선박설계 및 생산체계의 수립)

  • Kim, Hong-Tae;Lee, Jong-Gap;Hwang, Kyu-Ok;Jang, Dong-Sik
    • IE interfaces
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    • v.15 no.3
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    • pp.230-240
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    • 2002
  • Information technologies centered on the internet in the area of shipbuilding and marine engineering further incur the needs to increase the flexibility of the organization, the dispersion of work process, and the use of out sourcing, as well as the globalization of related market. In near future, electronic commerce and concurrent engineering based on CALS/EC and the Internet will be an integral part of the environment and upon these changes, ship design and construction will become a computer supported cooperative work of many dispersed and specialized groups. As the means of active response to these environmental changes, many new concepts such as digital shipbuilding, virtual shipyard, and simulation based design are appearing. In this paper, the concept and current status of digital manufacturing in general manufacturing industry will be reviewed. Then, related technologies, area of application and methods of digital manufacturing in shipbuilding and marine industries are presented. In addition, virtual assembly simulation system for shipbuilding(VASSS), a tool for crane operability and block erection simulation in virtual dock based on 3D product model, will be introduced.

An Agent for Selecting Optimal Order Set in EC Marketplace (전자상거래 환경에서의 추적주문집합 선정을 위한 에이전트에 관한 연구)

  • 최형림;김현수;박영재;허남인
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.25 no.5
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    • pp.1-8
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    • 2002
  • The sales activity of most of small manufacturing companies is based on orders of buyers. The process of promotion, receipt and selection of orders of the manufacturers is closely coupled with the load status of the production lines. The decision on whether to accept an order or not, or the selection of optimal order set among excessive orders is entirely dependent on the schedule of production lines. However, in the real world, since the production scheduling activity is mainly performed by human experts, most of small manufacturers are suffer from being unable to meet due dates, lack of rapid decision on the acceptance of new order. To cope with this problem, this paper deals with the development of an agent for selecting an optimal order set automatically. The main engine of selection agent is based on the typical job-shop scheduling model since our target domain is the injection molding company. To solve the problem, we have formulated it as IP (Integer Program) model, and it has been successfully implemented by ILOG and selection agent. And we have suggested an architecture of an agent for tackling web based order selection problems.

A Development of 2D CAD Information Model based on STEP in Construction (STEP 기반의 건설분야 도면 정보 모델링에 관한 연구)

  • Kim, Seong-Sig;Jeong, Seong-Yun;Na, Hei-Sook;Lim, Kyoung-Il
    • Proceedings of the Korea Information Processing Society Conference
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    • 2000.10a
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    • pp.227-230
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    • 2000
  • 건설 도면정보의 공유 및 교환은 건설 CALS/EC(Continuous Acquisition & Lifecycle Support /Electronic commerce) 환경의 필수적인 요소이다. 그러나 CAD 시스템의 버전변화와 별도의 한글처리로 인하여 도면정보의 관리 렌 활용에 많은 문제점이 발생하고, 상이한 CAD 시스템간의 파일 교환이 제대로 이루어지지 못하는 등 도면정보 교환을 위한 정보모델의 구축이 절실히 요구되고 있다. 이러한 환경에서 STEP(Standard for the Exchange of Product model data)은 건설 도면정보의 교환 및 공유를 위한 정보모델을 구축함에 있어서 그 활용 가능성이 높다. 본 연구에서는 STEP을 이용하여 건설분야에서 활용 가능한 2차원 도면정보 모델을 개발하고자 한다. 이를 위하여 STEP내의 AP 202를 기반으로, AP 214와 독일의 2차원 도면정보 표준화 프로젝트인 STEP-CDS를 참조하도록 한다. 그리고 실제 개발된 도면정보모델이 기존 CAD 도면 데이터를 제대로 표현할 수 있는지 검증하기 위하여 상용 CAD시스템인 AutoCAD Rl4의 DXF 데이터를 개발된 정보모델로 변환하여 그 결과를 검토하고자 한다. 세부적으로는 DXF 데이터의 도면정보모델로의 변환을 위하여 DXF 구조의 STEP 스키마를 정의한다. 이때 이 스키마와 도면정보모델의 스키마간의 매핑을 위하여 STEP내의 EXPRESS-X를 이용하기로 한다. 또한 도면정보 모델의 데이터의 뷰잉과 브라우징을 위하여 도면정보 뷰어를 개발한다.

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Cyber-Salesperson agent for automated negotiation with customers in EC (전자거래상에서의 구매자와 자동협상 수행을 위한 가상점원 시스템)

  • 조의성;조근식
    • Journal of Intelligence and Information Systems
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    • v.5 no.2
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    • pp.63-78
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    • 1999
  • 협상은 상거래에 있어서 매우 중요한 요소 중 하나이다. 현재의 웹 기반 전자상거래 시스템은 이러한 중요한 협상 구조를 상거래에 잘 반영하지 못하는 문제점을 가지고 있다. 이러한 문제점중 기업과 소비자간의 미비한 협상 구조를 보안하기 위해 실세계 상거래에서 존재하는 점원을 전자상거래상의 가상점원으로 모델링하여 회사의 정책과 구매자의 특성을 반영하여 구매자와 전략적으로 자동 협상을 수행할 수 있는 에이전트의 구조를 설계하고 구현하였다. 협상은 매우 복잡한 구조를 가지고 있다. 이러한 협상 구조를 지원하기 위해서는 상호간의 제안을 표현하고, 그 제안에 대한 평가 내용과 결정사항을 전달할 수 있는 언어적인 구조가 필요하며, 협상의 대상이 되는 사안들의 특성을 반영할 수 있는 표현 구조도 요구된다. 또한 이러한 협상에서 전략을 세우고 알맞은 제안을 제시하며 상대의 제안에 대하여 전략적으로 반응할 수 있는 의사결정 모델이 요구된다. 본 논문에서는 회사의 정책 모델과 구매자의 모델을 정의하고 이를 이용한 협상 모델을 설계 구현하였다. 협상 구조의 모델링을 위해 KQML(Knowledge Query Manipulation Language)을 기반으로 전자상거래 프로토콜로 설계하고, 논쟁 기반 협상 모델을 기초로 협상언로를 설계하였다. 또한 협상에서의 전략적인 의사결정을 위해 게임이론을 이용하고, 규칙 기반 시스템으로 이를 보충하였다. 마지막으로 가상점원 모델을 바탕으로 조립 컴퓨터 판매를 위한 가상점원을 구현하였고, 이에 대한 실험을 통하여 가상점원의 유용성을 보였다.

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A Study on EC Acceptance of Virtual Community Users (가상 공동체 사용자의 전자상거래 수용에 대한 연구)

  • Lee, Hyoung-Yong;Ahn, Hyun-Chul
    • Asia pacific journal of information systems
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    • v.19 no.1
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    • pp.147-165
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    • 2009
  • Virtual community(VC) will increasingly be organized as commercial enterprises, with the objective of earning an attractive financial return by providing members with valuable resources and environment. For example, Cyworld.com in Korea uses several community services to enable customers of Cyworld to take control of their own value as potential purchasers of products and services. Although initial adoption is important for online network service success, it does not necessarily result in the desired managerial performance unless the initial usage is continuously related to the continuous usage and purchase. Particularly, the customer who receives relevant online services and is well equipped with online network services, will trust the online service provider and perceive less risk and experience more activities such as continuous usage and purchase. Thus, how to promote continued online service usage or, alternatively, how to prevent discontinuance is a critical issue for VC service providers to consider. By aggregating a wide range of information and online environments for customers and providing trust to its members, the service providers of virtual communities help to reduce the perceived risk of continuous usage and purchase. Drill down, online service managers realize that achieving strong and sustained customers who continuously use online service and purchase on it is crucial. Therefore, the research into this online service continuance will identify the relationship between the initial usage and the continuous usage and purchase. The research of continuous usage or post adoption has recently emerged as an important issue in the IS literature. Individuals' information systems(IS) continuous usage decisions are congruent with consumers' repeat purchase decisions. The TAM(Technology Acceptance Model) paradigm has been strongly confirmed across a wide range from product purchase on EC to online service usage contexts. The analysis of IS usage based on TAM has proven to be successful across almost online service contexts. However, most of previous studies have focused on only an area (i.e., VC or EC). Just little research has tried to analyze the relationship between VC and EC. The effect of some factors on user intention, captured through several theories such as TAM, has been demonstrated. Yet, few studies have explored the salient relationships of VC users' EC acceptance. To fill this gap between VC and EC research, this paper attempts to develop a research model that extends the TAM perspective in view of the additional contributions of trust in the service provider and trust in members on some factors that affect EC and VC adoption. In this extension, we applied the TAM-to-TAM(T2T) model, and analyzed the transfer effect of trust between these two TAMs. The research model was empirically tested on the context of a social network service. The model was to extend TAM with the trust concept for the virtual community environment from the perspective of tasks. By building an extended model of TAM and examining the relationships between trust and the existing variables of TAM, it is aimed to explain a user's continuous intention to use VC and purchase on EC. The unit of analysis in this paper is an individual user of a virtual community. The population of interest is the individual with the experiences in virtual community. The data for this paper was made available via a Web survey of VC users. In total, 281 cases were gathered for about one week, but there were some missing values in the sample and there were some inappropriate cases. Thus, only 248 cases were finally analyzed. We chose the structural equation analysis to test the hypotheses and it is better suited for explaining complex relationships than the other methods. In this test, AMOS was used to test the Structural Equation Model (SEM). Noticeable results have been found in the T2T model regarding the factors affecting the intention to use of virtual community and loyalty. Our result showed that trust transfer plays a key role in forming the two adoption beliefs. Overall, this study preliminarily confirms the salience of trust transfer in online service.

Effects of Third-Party Logistics Choice Factors on the Performance of Cyber Logistics (삼자물류선택요인들이 사이버물류성과에 미치는 영향에 관한 연구)

  • Park, Yeung-Kurn;Kim, Chang-Wan
    • Journal of Global Scholars of Marketing Science
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    • v.8
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    • pp.429-449
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    • 2001
  • Objectives of this study were: First, The Purpose of this study is to develope the concept of Third-Party Logistics choice factors and to review effects of Third-Party Logistics choice Factors on the Logistics Performance. Second, to set up research model specifying relationships between Third-Party Logistics choice factors and the Logistics Performance of EC(Electronic Commerce) firms. Third, to test hypotheses derived from the research model of this study and to attempts to explain how to have the effect the Logistics Performance of EC firms. Marketing Implications of this study were: First, As a result factor analysis, Third-Party Logistics choice Factors was divided into three dimensions, credibility, the pursuit of relationship, and assets factors. Second, three factors which are credibility, the pursuit of relationship, and assets factors increase and enhance the Logistics Performance of EC firms. Limitations of this study were: First, validity and reliability of data collection methods used in this study were questionable for the lack of past researches in korea. Second, static research method was employed in this study. Generalization over different time interval was almost impossible from results of this study.

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A Study of Business Model Based on Intelligent Agents for Optimal Contract (최적의 매매계약을 위한 지능형 에이전트 기반의 비즈니스 모형에 관한 연구)

  • 정종진
    • Journal of the Korea Computer Industry Society
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    • v.5 no.1
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    • pp.131-146
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    • 2004
  • As Electronic Commerce(EC) has been emerged and has developed, many researchers have tried to establish EC framework for automated contract and negotiation using agent technologies. Traditional researches, however, often had limitations. They often enforced the user's participations during the automated contract process of agents. They also could only consider a few of the user's requirements for a specific goods and did not have supported the procedures and methodologies for making the best contract. In this paper, we propose business model on EC based on multiagents to overcome the defects of the previous researches. We apply CSP techniques to brokerage process to satisfy various preferential requirements from the user. We also propose efficient negotiation mechanism using negotiation model of game theory. The contract candidates automatically negotiate and mediate in terms of their benefits through the proposed negotiation mechanism. For the optimal brokerage and automated negotiation, the agents process activities for contract on three layers, which are called competition layer, constraint satisfaction layer and negotiation layer in the proposed model. We also design the message driven communication protocol to support the automated contract among the agents. Finally, we have implemented prototype systems applying the proposed model and have shown the various experimental results for efficiency of the proposed model.

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The Effects of Relational Characteristics on the Performance of Business-to-Business Electronic Commerce (거래의 관계특성이 기업간 전자상거래 성과에 미치는 영향에 관한 연구)

  • 진영배
    • Journal of the Korea Society of Computer and Information
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    • v.5 no.4
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    • pp.28-40
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    • 2000
  • As the surrounding of companies is more complicated and intensive. many companies attempt managerial innovations by using information technology(IT) strategically. Recently, information technology, especially Electronic Data Interchange(EDI), is highlighted in the surrounding of companies, because it is regarded as a core technology. EDI is the direct computer-to-computer exchange of business documents in standard formats. EDI brings many benefits to the organization such as reduced costs, faster turnaround, better customer service, and strategic advantage. The Purpose of this study is to identify the effects of relational characteristics-communication, trust, conflict, and commitment- on the performance of Business-to-Business EC. In other words, this study examine the relationships between each characteristics and the effects of these characteristics on the organizational performance. The results of empirical analysis revealed that communications between parties have positive influence on the trust and commitment, and high label of commitment on the EDI is improved the organizational performance. In addition, trust in parties indirectly affects characteristics has unexpectedly positive influence on the trust, commitment, and performance.

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A Virtual Manufacturing Agent for Sales Agent of Manufacturers in EC Marketplace (전자상거래 환경하에서의 제초업체 판매 에이전트를 위한 가상생산 에이전트)

  • 최형림;박병주;김현수;이창호
    • Journal of Intelligence and Information Systems
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    • v.7 no.1
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    • pp.1-15
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    • 2001
  • Recently, Internet based Electronic Commerce is recognized as one of the alternatives for strengthening sales power of small and medium companies. However, small and medium manufacturers can't adjust properly to the new environment because they are in short of money, personnel, and technology. To cope with this problem, this paper deals with the development of virtual manufacturing agent to support sales agent. The sales activity of most of parts manufacturing companies is based on orders of buyers. The process of promotion, receipt and selection of orders of the parts manufacturing is closely coupled with the load status of the production lines. On deciding whether to accept an order or not, as well as negotiating with buyers, sales person needs information such as load and schedule of production lines, manufacturability of the order. Therefore, the functions of virtual manufacturing agents manufacturability analysis, process planning, and scheduling are key features in developing an agent of sales activity for the parts manufacturing business. While most of research on virtual manufacturing system so far is focused on the simulation of each product, this paper deals with the development of agent assisting internet-based product sales by supporting production information promptly. The pilot system of virtual manufacturing agent is implemented using KQML-based agent template and Java-based expert system shell for a small molding company.

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