• 제목/요약/키워드: E2E performance

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BSC를 이용한 B2B e-Marketplace 성과평가 모형 개발 (Development of Performance Measurement Model for B2B e- Marketplace using BSC)

  • 박철수
    • 대한안전경영과학회지
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    • 제5권4호
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    • pp.229-243
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    • 2003
  • This paper suggests the process of performance measurement system development for B2B e-Marketplace using BSC (Balanced Scorecard). As the first step, main features and factors affecting performance of e-Business company and especially of B2B e-Marketplaces were derived based on the literatures. For the 2nd step, the nonnative performance measurement model for B2B e-Marketplace was suggested. Especially, the research range that the model covers is restricted to the neutral and systematic sourcing B2B e-Marketplace. And, the performance measurement model was based on BSC, for the BSC is very powerful and sound tool among all the available performance measurement systems. Also, the model was based on the AHP (Analytic Hierarchy Process) to make the model more structured, and to draw weights of performance measures from experts

IT와 SCM 프로세스 관리역량이 e-SCM 성과에 미치는 영향에 관한 연구 (A Study on the Impact of IT and SCM Process Management Capability on e-SCM Performance)

  • 이선로;김기영
    • Asia pacific journal of information systems
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    • 제17권3호
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    • pp.79-103
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    • 2007
  • The main purpose of this study is to define antecedents that influence e-SCM synchronization and to investigate how it affects e-SCM performance. We, therefore, investigate (1) the impact of firms' internal IT planning capabilities on e-SCM synchronization and on SCM process management capability, (2) the impact of firms' internal IT infrastructure on e-SCM synchronization and on SCM process management capability, (3) the impact of firms' internal SCM process management capabilities on e-SCM synchronization, and finally (4) the impact of e-SCM synchronization on SCM performance. A survey has been administrated to the firms' SCM and marketing staffs and 171 returns analyzed. The results show that (1) IT plan has not direct impacts on e-SCM synchronization, but has direct impacts on organizational support, purchasing, and operations processes except logistics process. IT plan, however, has indirect impacts on e-SCM synchronization through purchasing and operations of SCM process management capability. (2) IT infrastructure has both direct and indirect effects on e-SCM synchronization, and also has direct impacts on organizational support, purchasing, and operations processes except logistics process. (3) SCM process management capabilities have direct impacts on e-SCM synchronization. Among these SCM core processes purchasing positively influences operations, which in turn positively influences logistics process management capability. (4) e-SCM synchronization has positive impacts on SCM performance indicator (SCOR), such as delivery reliability, responsiveness & flexibility, and cost. These results indicate that e-SCM synchronization can be critical to achieve better internal performance like cost and external performance like delivery reliability, responsiveness & flexibility of firms' SCM. In sum, this study demonstrates that the intervening role of e-SCM synchronization between e-SCM performance and IT management capability and between e-SCM performance and SCM core process management capability has been significant in achieving better e-SCM performance. Therefore, it can be suggested that e-SCM performance should be accomplished in consequence of the acceleration of e-SCM synchronization through the enhancement of preceding factors for the e-SCM synchronization.

e-비즈니스 발전단계에 따른 경쟁전략과 e-비즈니스 성과와의 관련성 분석 (An Empirical Study on the Relationship between Competitive Strategy and e-Business Performance by e-Business Development Stages)

  • 박용재;정경수
    • 한국정보시스템학회지:정보시스템연구
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    • 제16권2호
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    • pp.1-33
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    • 2007
  • Selecting and implementing competitive strategies based on e-business is extremely important since it determines if an enterprise can continue to grow or not. Accordingly, systematic and empirical study on the implementation of e-business based on competitive strategy is required, and in-depth studies considering various e-business development stages of enterprises are also needed. The purpose of this study is to present guideline for the staff in charge and managers of enterprises to achieve competitive advantage and to increase organizational performance in e-business environments. What we have found are as follows. (1) Factors greatly influencing on competitive strategy selection through e-business were environmental uncertainty, centralization, innovative culture, technological competence, and formalization. (2) Results of the relationship between competitive strategies and e-business performance showed that each strategy had different effects on financial performance, process performance, and customer performance. and (3) Data analysis between internal and external environmental factors and competitive strategy by each e-business development stage proved that the relationships between competitive strategy and e-business performance were different based on e-business development stage. Implications of the study and guidelines for the managers are provided in the paper.

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B2B 전자상거래 보증 중계 서비스의 성과관리를 위한 KPI 가중치 설계에 대한 연구 (A Study on Design of KPI Weighting for Measuring Performance of B2B e-Commerce Guarantee Intermediary Service)

  • 한창희;임창규;김민관
    • 경영과학
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    • 제28권1호
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    • pp.75-90
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    • 2011
  • In B2B e-Commerce market, many companies used in B2B e-Commerce Guarantee Service. Guarantee service raised the stability of collect debts for seller, and made purchase fund for buyer. In 2001, The first year of implementation, B2B e-Commerce Guarantee Cost was just a 19 billion, but in 2008 was significantly increased a 3 trillion 982 billion. In previous studies, however, there was no research on performance management. This study focus on design of KPI weighting for measuring performance of B2B e-Commerce Guarantee Intermediary Service. Through analysis for 'B2B e-Commerce Guarantee Intermediary Service', the study selected KPI and made the KPI weighing. the process of designing a KPI weighting is 5 phase. This study suggests the standard of measuring performance and guidelines on the focus management of KPI in B2B e-Commerce Guarantee Service.

B2B e-마켓플레이스의 e-CRM요인이 고객관계의 질과 성과에 미치는 영향 -전환장벽의 조절효과를 중심으로- (The Effect of e-CRM Factors on Customer Relationship Quality and Performance in B2B e-Marketplace -Focused on Moderating Effects of Switching Barriers)

  • 송선옥;박규영
    • 통상정보연구
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    • 제13권4호
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    • pp.23-49
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    • 2011
  • 본 연구는 고객관계관리의 중요성과 비중이 높아짐에 따라 B2B e-마켓플레이스에서의 e-CRM요인이 고객관계의 질과 성과에 미치는 영향관계를 파악하고 이러한 영향관계에서 전환장벽이 조절효과를 가지는지를 기업 대상 설문조사 자료를 토대로 실증분석 하였다. 분석결과를 살펴보면 첫째, e-CRM 요인 (e-Marketing, e-Service, e-Sales)은 B2B e-마켓플레이스 이용 고객들(공급자/구매자)과의 관계의 질(만족, 신뢰)과 성과(재구매 의도, 장기지향성)에 유의한 정(+)의 영향을 미쳤다. 둘째, 고객관계의 질과 성과 간의 분석에서는 관계의 질이 높을수록 성과도 높아지는 긍정적 관계를 나타냈다. 셋째, 고객관계의 질과 성과간의 관계에서 전환장벽(대안 매력도, 전환비용)의 조절효과 분석에서는 대안매력도와 전환비용은 모두 정(+)의 조절효과를 보였다.

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전자무역 성과평가 체계에 관한 연구 (A Study on Global e-Trade Performance Evaluation Framework)

  • 김학민;김종철
    • 통상정보연구
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    • 제9권2호
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    • pp.231-253
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    • 2007
  • This paper intends to develop an performance evaluation framework of e-trade. The Korea e-trade has been largely attracting many research communities because it brings about e-trade platform which is happening at the early stage of information system maturity. It is true that many research works have been focusing on development issues in e-trade but not much works have been done in e-trade performance study. This paper suggests an e-trade performance framework based on both field and literatures surveys. In addition, an factor analysis model has been introduced to determine that the suggested factors are empirically supporting the hypotheses in the model. Since this paper is opening up many research issues in e-trade performance study many research group could participate in this research area.

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B2B e-Marketplace의 성과측정지표 개발에 관한 연구 -재무적 성과 및 지식자산 성과관점에서- (Development of Balanced Performance Measurement Index for B2B e-Marketplace)

  • 김효근;이재연;강소라
    • 지식경영연구
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    • 제3권1호
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    • pp.41-60
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    • 2002
  • This paper defines measurement index items and weight of the index for the purpose of developing a performance measurement index that balancedly measures performance of B2B electronic commerce. The deductive research is used for the development of measurement index items and Analytic Hierarchy Process(AHP) method for the development of weight of the index. This paper has four performance measurement perspectives-finance, partners, business process and human resources, which based the existing researches of balanced performance measurement. This researchers developed eleven second level criteria and twenty-six indexes under four perspectives through the deductive method and expert interviews, weighted on the perspectives, criteria and indexes in accordance with the forms of e-marketplace-vertical and horizontal. As a result, the most important indexes are the maintenance of partners and the efficiency of operation process in the vertical e-marketplace. In the horizontal e-marketplace, the collection of partners, development and prediction processes are more important than other indexes.

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e-Marketplace와 연계되어 제공되는 전자상거래 보증이 중소기업의 경영성과에 미치는 영향에 관한 실증연구 (An Empirical Study on the Effect of e-Commerce Guarantee Provided in Connection with e-Marketplace on the Management Performance of SMEs)

  • 강명수;한창희
    • 경영정보학연구
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    • 제21권2호
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    • pp.139-155
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    • 2019
  • 최근 국내 전자상거래시장은 산업전반에 전자상거래의 확산을 통해 괄목할 만한 성장을 이루고 있다. 그럼에도 우리 중소기업의 전자상거래 활용 비율은 매우 저조한 것으로 나타나고 있다. 이렇게 중소기업의 B2B 전자상거래시장 참여율이 저조한 이유는 다양한 원인이 있을 수 있으나, 중소기업이 참여하는 B2B 전자상거래시장의 특성을 고려한 실증적 성과 측정 및 평가의 부재도 주요한 원인으로 사료된다. 따라서 본 연구는 B2B 전자상거래 참여기업이라면 대부분 활용경험이 있는 공적신용보증기관이 e-Marketplace와 연계하여 제공하고 있는 전자상거래 보증 이용기업을 대상으로 B2B 전자상거래 활용효과를 분석하고자 하였다. 이를 위해 선행 연구를 통하여 도출한 14개 재무관련 항목을 이용하여 재무적 관점에서 경영성과 분석 및 가설검증을 진행하였다. 본 연구결과를 통한 시사점은 B2B 전자상거래 보증 이용기업의 재무적 관점의 실증적 성과분석이 향후 B2B 전자상거래 보증의 활성화를 위한 정책수립의 기초자료로 활용되어 중소기업의 전자상거래 확대 지원을 통해 안정적인 비즈니스 환경을 구축하는데 기여할 수 있을 것으로 기대된다.

eLoran Signal Strength and Atmospheric Noise Simulation over Korea

  • Rhee, Joon Hyo;Seo, Jiwon
    • Journal of Positioning, Navigation, and Timing
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    • 제2권2호
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    • pp.101-108
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    • 2013
  • GPS is the most widely-used Positioning, Navigation, and Timing (PNT) system. Since GPS is an important PNT infrastructure, the vulnerability of GPS to signal jamming has received significant attention. Especially, South Korea has experienced intentional high-power jamming from North Korea for the past three years, and thus realized the necessity of a complementary PNT system. South Korea recently decided to deploy a high-power terrestrial navigation system, eLoran, as a complementary PNT system. According to the plan, the initial operational capability of the Korean eLoran system is expected by 2016, and the full operational capability is expected by 2018. As a necessary research tool to support the Korean eLoran program, an eLoran performance simulation tool for Korea is under development. In this paper, the received signal strength, which is necessary to simulate eLoran performance, from the suggested Korean eLoran transmitters is simulated with the consideration of effective ground conductivities over Korea. Then, eLoran signal-to-noise ratios are also simulated based on atmospheric noise data over Korea. This basic simulation tool will be expanded to estimate the navigation performance (e.g., accuracy, integrity, continuity, and availability) of the Korean eLoran system.

Kano 모델을 활용한 V2E 성능확보기술 개발 전략 (Strategy for V2E Performance Assurance Technology Development Using the Kano Model)

  • 장정아;손성호;이정기
    • 자동차안전학회지
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    • 제14권2호
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    • pp.75-82
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    • 2022
  • Automated vehicles (AVs) are coming to our roadways. In practice, there are still several challenges that can impede the AV sensors are polluted on various road conditions. In this paper, we propose a strategy for V2E performance assurance technology using Kano model. We are developing the vehicle sensor cleaning system about the three types of commonly used sensors: camera, radar, and LiDAR. Surveys were carried out in 30 AV's experts on quality characteristics about V2E performance assurance technology. As a result, the Kano model developed to verify a major requirement of autonomous vehicle's sensor cleaning system. It is expected that the Kano model will be actively used to verify the importance of V2E development strategy.