• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2012.11a
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• pp.85-87
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• 2012

본 논문에서는 객체기반의 모바일 콘텐츠 검색 기술에 대한 평가 항목, 평가 기준, 평가 방법을 설정하여 관련 기술의 성능을 객관적으로 검증하는 방법에 대해 설명한다.. 객체기반의 모바일 콘텐츠 검색 기술은, 다양한 분야에서 활용이 가능한데, 대표적인 서비스 분야는 e-Learning 분야, 문화재 정보검색 분야, 모바일 AR 분야, 스마트 TV 분야, 모바일 쇼핑분야, 모바일 영상 감시분야 등 매우 다양하다. 본 논문에서 제시한 객체기반 모바일 콘텐츠 검색 기술 평가 지침은 국내 디지털 콘텐츠 업계에서 개발, 생산하고 있는 객체기반의 모바일 콘텐츠 검색 기술의 품질을 객관적으로 평가할 수 있는 체계를 제공함으로써, 사용자는 표준화된 객체기반의 모바일 콘텐츠 검색 기술의 인증서의 내용을 토대로 자신의 목적에 따라 선택하여 사용할 수 있도록 하고, 기술 개발자들에게는 보다 우수한 객체기반의 모바일 콘텐츠 검색 기술의 개발을, 평가자에게는 공정한 평가를 가능하게 할 수 있다.

• Proceedings of the CALSEC Conference
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• 2003.09a
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• pp.224-229
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• 2003

A Web service is a software system designed to support interoperable machine-to-machine interaction over a network. These systems may then interact with the Web service in a manner prescribed by its definition, using XML based such as SOAP, WSDL, UDDI messages conveyed by Internet protocols. Especially, UDDI is the Web Services Registry enabling to register and search Web Services, that takes charge of providing infrastructure for Web Services. However, the existing UDDI has a few problems that searching process is very simple and it cannot provide information of Web Services quality and quality-based retrieval. Therefore, this study suggest the Web Services quality description model that evaluates the Web Services quality.

• Proceedings of the Korean Information Science Society Conference
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• 2002.04b
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• pp.688-690
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• 2002

최근 인터넷 교육은 실시간 자료처리 및 양방향 지도가 가능하여 과속 인터넷 서비스를 기반으로 한 e-Learning의 수요가 날로 증가하고 있고 그에 부응하여 많은 교육용 웹 애플리케이션이 만들어지고 있다. 하지만 길 애플리케이션의 중요성과 복잡성이 증가하는 반면에 체계적이지 못한 개발 프로세스와 스크래치 수준의 개발 환경에 의해 길 애플리케이션은 품질 저하와 생산성 저하를 가져오게 되었다. 따라서, 교육용 길 애플리케이션의 비효율적인 개발 방식의 개선을 위해 INI(Instruction navigation Implementation)모델을 제시함으로써 교육용 웹 애플리케피션 개발을 체계적으로 이끌고 모델을 통한 추적성을 제공함으로써 유지보수성의 지원이 가능하다. 또한, 학습자 개개인의 수준에 맞는 컨텐츠의 제공과 적절한 피드백으로 반복학습을 통한 교육의 질적 제고를 목표로 한다.

• Electronics and Telecommunications Trends
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• v.22 no.2 s.104
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• pp.92-101
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• 2007

Lean six sigma는 six sigma에 lean 개념을 접목시켜, 부가가치를 창출하지 못하는 프로세스 단계를 먼저 제거하여 프로세스 속도나 사이클 타임을 향상시키는 프로세스개선 방법론을 의미한다. Six sigma의 최우선 목표가 품질 개선이라면 lean은 생산 공정의 낭비제거에 초점이 맞춰져 있다. 그러나 quality와 함께 speed, cost를 고려하지 않는다면 프로세스의 속도나 투자자본의 감소를 개선하기 어려울 것이다. Lean six sigma는 lean의 속도와 six sigma의 무결점, 이 두 가지에 집중하여 원치 않는 복잡성을 제거하고 고객에게 집중하고 무결점 서비스를 제공하는 것이다. 본 연구에서는 우편물류에 lean six sigma를 적용한 프로세스 개선 방법론을 제시한다.

• Proceedings of the Korea Contents Association Conference
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• 2008.05a
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• pp.398-402
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• 2008

The purpose of this study is to investigate the impacts of e-service quality factors on customer satisfaction and behavior intention. Difference and moderating effect resulting from the type of web site users about an association with reaction of satisfaction and those component concepts are also one of the aims in the study. As the results, the study found that factors of web site service quality variables has a positive impact on customer satisfaction. And customer satisfaction also has a positive impact on relationship intention and word of mouth intention. According to those results, marketing managers should develop different service strategies.

• The Journal of Society for e-Business Studies
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• v.9 no.1
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• pp.303-320
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• 2004

Smart card is a useful tool used in electronic payment systems and it is very important to test whether a smart card operates correctly. In this paper, we analyze previous researches on testing smart cards, such as ISO/IEC and KS standard documents, and Guideline of Card Quality Test. We also propose the functional test results done on the Highpassplus card of Korea Highway Corporation. By testing the Hipgpassplus card we can get card systems with reliable functionality and security. Furthermore, this can help developing more reliable security systems. The test results of the Highpassplus card proposed in this paper are the first research on testing smart cards in services in Korea and we expect that the test methods of smart card will be advanced based on our results.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2009.11a
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• pp.7-10
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• 2009

지상파디지털멀티미디어방송(Terrestrial-Digital Multimedia Broadcasting: T-DMB) 시스템 수신기는 이동 환경에서 방송신호의 원활한 수신을 요구한다. 따라서, 일정 레벨 이상의 전계강도와 단일 주파수 망(Single Frequency Network: SFN) 구축을 반드시 요구하게 된다. 본 논문에서는 단일 주파수 망을 통해 T-DMB 신호를 서비스하기 위해 설치하고 있는 등화형 T-DMB 동일채널 중계기(Equalization-Digital Multimedia Broadcasting On-Channel Repeater, E-DMBR)의 성능 및 신호 품질을 측정하기 위한 T-DMB RF 신호 모니터링 장비(T-DMB Monitoring System : DMR)에 대한 요구사항을 고찰하고, 그러한 요구사항을 만족하기 위한 모니터링 장비의 구조 및 구현 방법을 제안하며, 이를 이용한 개발 사례에 대한 결과를 보인다.

• The Journal of Information Systems
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• v.16 no.4
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• pp.107-129
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• 2007

The purpose of this study is to examine the effect of logistics service quality and relationship orientation factors on customer satisfaction and loyalty in the electronic commerce context. Based on extensive review of relevant literature, nine components of logistics service quality(i.e. information quality, ordering procedures, ordering release quantities, timeliness, order accuracy, order quality, order condition, order discrepancy handling and personnel contact quality) and six components of relationship orientation(i.e. trust, bonding, communication, shared value, empathy and reciprocity) are introduced in this study. And a conceptual model is developed and five research hypotheses are empirically examined using structural equation modeling. The findings indicate that logistics service quality and relationship orientation are positively and significantly associated with customer satisfaction, and customer satisfaction is the antecedent variable of customer loyalty in the Internet Shopping Mall. In addition, a significant impact of logistics service quality on relationship orientation of the customer is revealed. Implications of these findings are discussed, and limitations of the study as well as further research directions are addressed.

• Asia Marketing Journal
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• v.8 no.1
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• pp.105-132
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• 2006

The major purpose of this study is to investigate the impact of environmental uncertainties and logistics resources capabilities mediated by relational norms and logistics services on logistics performance in the industrial products. The 272 data were collected from the key informants who were working at the logistics-related departments in the H Heavy Industries & Construction and HSD Engine. The following results were verified using structural equation modeling. First, environmental uncertainties such as dynamism and heterogeneity unexpectedly had insignificant effects on relational norms such as information exchange and flexibility and logistics services such as product availability and on-time delivery. Second, logistics resource capabilities showed unique effects based upon its component's characteristics. For example, Logistics Information Systems did not have direct impact on logistics services but had indirect effect on logistics services via relational norms. On the other hand, logistics resources such as logistics specific assets and transportation service competencies had direct impact on logistics services but not on relational norms. Third, relational norms between transaction partners significantly affected logistics services but had insignificant effects on logistics performance such as logistics costs reduction and delivery qualities. Fourth, consistent with several studies, excellent logistics services between industrial purchaser and suppliers based upon relational norms did have significant effect on logistics performance such as delivery consistency and delivery qualities. Finally, the empirical results in this study could be strategic logistics management guidelines based upon the theoretical relationships among the environmental uncertainties, logistics information systems, logistics resources, relational norms, logistics services, and logistics performance.

• The Journal of Industrial Distribution & Business
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• v.9 no.7
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• pp.61-70
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• 2018

Purpose - The purpose of this research is reflected on the rapid development of online tourism industries. The study was to establish the strategy for Korean tourism enterprises to develop tourist commodities suitable for Chinese tourists and attract them to visit Korea by the empirical analysis of the relation between repurchase intention of tourists and its premise variables (e-service quality, perceived value and satisfaction). Research design, data, and methodology - This research carried out a questionnaire survey on Chinese tourists who visited Korea with experience of using the online travel agency web sites. A total 398 answers were recovered, 41 of them were excluded due to the dishonest answers and 357 of them were finally analyzed. The data was analyzed with IBM SPSS AMOS 22.0. Results - The research results show that in the online travel agency web site e-service quality, convenience, interactivity, information validity, credibility had a positive impacts on perceived value and satisfaction. The perceived value of online travel agency website users has positive impart on satisfaction and repurchase intention. Satisfaction of online travel agency web site users have positive impacts on repurchase intention. But safety has no impact on perceived value while positive impacts on satisfaction was affected. Conclusions - First, in the online travel agency web site e-service quality, safety has no impact on perceived value while it was shown to have positive impacts on satisfaction because the users of online travel agency web sites believe that the protection of personal information, the defense of cracker and the safeguard of payment security are the basic premises of website operation. Although safety does not have impacts on perceived value, users benefits will suffer damage when hacker intrusion and other accidents occur so that online travel agency web sites should not ignore the security concerns. Second, credibility is a major concern for online travel agency web site users. At this time, it is necessary for the web site to establish a system to display both the commodity information and the using experience published on the user's SNS, thus improving the credibility of the website information.