• Title/Summary/Keyword: Digital commerce

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Effects of Mobile Social-Commerce Shopping Mall Attributes and Business Characteristics on the Shopping Satisfaction and Shopping Mall Loyalty: Focusing on Purchasers of Fashion Clothing (모바일 소셜커머스 쇼핑몰 속성과 업체 특성이 쇼핑 만족도와 쇼핑몰 충성도에 미치는 영향: 패션의류 구매 경험자를 중심으로)

  • An, Sang-Hee
    • Journal of Digital Convergence
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    • v.18 no.8
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    • pp.435-446
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    • 2020
  • The objectives of this study are to understand the factors composing the attributes of mobile social-commerce shopping mall and the characteristics of shopping mall business, and also to verify the effects of those attributes on the shopping satisfaction and shopping mall loyalty. The respondents participating in this study are the consumers who have experiences in purchasing fashion clothing in mobile social-commerce shopping mall within the last one year. The results of this study are as follows. First, the personally-customized service and convenience of shopping mall had positive effects on the social-commerce shopping satisfaction. Second, the personally-customized service and diversity of products had positive effects on the shopping mall loyalty. Third, the reputation of shopping mall of the characteristics of social-commerce shopping mall business had positive effects on the shopping satisfaction and shopping mall loyalty. This study above could provide the important implications for the establishment of marketing strategies for vitalizing the fashion clothing market of social-commerce shopping mall.

Exploring Factors of Consumer's Impulsive Buying Behavior in Mobile Social Commerce (모바일 소셜커머스 이용자의 충동구매에 영향을 미치는 요인)

  • Moon, Jung-Keun;Kwak, Na-Yeon;Lee, Choong C.
    • Journal of Digital Convergence
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    • v.17 no.2
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    • pp.113-125
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    • 2019
  • Mobile social commerce is one of the fastest growing distribution channels in recent years. Therefore, it is important to understand customer's buying behavior in mobile social commerce in order to continuously grow in the competitive mobile social commerce market. To achieve the purpose of this study is to investigate how impulsive buying behaviors are applied in mobile shopping and how factors affect impulse purchasing in online shopping. In order to verify the hypothesis, we surveyed the customers who have experiences of using mobile social commerce and analyzed 280 valid data by Smart PLS 3.0. As a result, it was confirmed that consumers' innovation and purchasing experience influenced impulse purchase in mobile social commerce, and scarcity messages among information attributes affect impulse buying. Through this study, impulsive buying behavior which is a frequently analyzed variable in an online shopping context will be extended to the mobile shopping context. and it will provide practical implications for customer strategy establishment in mobile social commerce market.

A Review of the Research on E-commerce Ecosystem in China (중국 전자상거래 생태계 동향에 관한 연구)

  • Gao, Lan;Han, Jeong-Soo;Kim, Hyung-Ho
    • Journal of Digital Convergence
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    • v.17 no.8
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    • pp.141-148
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    • 2019
  • Based on the theory of information ecology, this paper conducts a quantitative analysis on the research literature of e-commerce ecosystem in China, and clarifies the research hotspots and development trends, so as to provide reference for subsequent studies. With the key words related literatures collected by CNKI as the data source, and the software CiteSpaceIV is used to draw a visual knowledge map, the distribution of e-commerce ecosystem research papers in China is statistically analyzed by econometric analysis method, and literature research is summarized and evaluated. The research results show that previous studies mainly focus on the concept of e-commerce ecosystem, and there are relatively few research results on the construction and evolution mechanism of e-commerce ecosystem, so the depth and breadth of research should be expanded. Applying the concept of e-commerce ecosystem to solve the problems in cross-border e-commerce will be the future research trend.

The study on the effect of live commerce users' motivation on engagement and attitude: Focusing on the Untact consumption culture (라이브커머스 이용자의 동기가 인게이지먼트 및 태도에 미치는 영향 연구: 비대면 소비문화를 중심으로)

  • Yan, Wen-Yan;Qu, Yu-Bing;Yoon, Yeong-Hye
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.221-226
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    • 2022
  • The purpose of this study is to explore the differentiated motivations of users of live commerce by focusing on the entry into untact consumption culture. In addition, we intend to verify the mediating effect of engagement in the relationship between the motivation and attitude of live commerce use. As for the research method, an online survey was conducted targeting live commerce users, and 245 valid samples were used for analysis. For data analysis, frequency analysis, exploratory factor analysis, reliability analysis, multiple regression analysis, and mediation regression analysis were performed. As a result of the analysis, the motivation for using live commerce was derived from four factors: Enjoyment of interaction, Substitutability of personal examination, Need for community, Trend setting. And Engagement was found to have a significant effect on attitude. Finally, engagement was found to have a partial mediating effect in the relationship between the motivation and attitude of live commerce use. The research results will provide implications for understanding non-face-to-face consumption culture and establishing effective strategies for the live commerce industry in the future.

Design and Implementation of Digital Contract System on the Mobile Environment : M-XContract (모바일 환경에서 전자 계약 시스템의 설계 및 구현 : M-XContract)

  • Hwang, Ki-Tae;Kim, Nam-Yun
    • The KIPS Transactions:PartC
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    • v.10C no.5
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    • pp.575-584
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    • 2003
  • Due to hardware resource limit and system incompatibility of the mobile device, and low bandwidth of wireless communication, there are a few difficulties in introducing the digital contract system based on wired communication to M-Commerce. To get over the difficulties, this paper defines a digital contract based upon XML and then addresses the design and implementation of M-XContract, a digital contract system for the mobile environment. M-XContract system has been constructed with the digital contract server, M-ESign module which contracts with the customer on the PDA and transfers the contract digitally signed to the server, M-EDecoder module which shows the contract to the customer from the server, and X-Auth which is a contract authoring tool. To evaluate the run-time performance of the M-XContract, we measured the digital signature generation time and transfer time to the server. The evaluation results show that the M-Xcontract is an efficient model for the mobile contract system.

System based on Java Card Using XML Digital Signature on Wireless Internet (무선 환경에서 XML 전자서명을 이용한 Java Card 기반 시스템)

  • Jang Chang-Bok;Choi Eui-In
    • The KIPS Transactions:PartC
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    • v.12C no.1 s.97
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    • pp.37-44
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    • 2005
  • As wireless network was developed and Capability of Wireless Phone was increased, M-Commerce was activates In Wireless network environment. User Authentication and Security in E-Commerce Environment is very important, so Authentication Technology, such as WPKI and Hermes System, XML Digital Signature in Wire Network is studying. But if authentication systems was implemented heterogeneous, WPKI is difficult to implement the system, it's not interoperate with authentication system on wire internet, not support XML digital Signature. Hermes system also not interoperate with XML digital signature system. So our paper designed System that can interoperate among digital signature systems and XML document to apply XML digital signature technology on wire network to wireless network, and then implemented system that can XML digital signature to use Java Card.

TV-Based Commerce Factors Increase Customer Satisfaction Through the Quality Attribute Analysis (TV 기반 상거래(TV Home-Shopping, T-Commerce)의 품질 속성 분석을 통한 소비자 만족도 증대요인 분석)

  • Park, Joonyong;Shin, Minsoo
    • The Journal of Society for e-Business Studies
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    • v.21 no.2
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    • pp.61-79
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    • 2016
  • Recently, digital broadcasting service is growing as a TV-based commerce market spread. However, in previous studies, many researchers studied TV home shopping and T-Commerce separately each other, and there is little research on the attribute to increase the satisfaction of consumers. In this study, we analyzed the attribute to increase satisfaction of consumer using TV-based commerce, and we propose to the direction to move forward. We selected characteristics of TV home shopping and T-Commerce through previous studies, and analyzed satisfaction of customers with quality attributes of TV-based commerce using KANO model and ASC(Average Satisfaction Coefficient).

Determinants of Live Commerce Acceptance: Focusing on the Extended Technology Acceptance Model (TAM)

  • Zhi Pan;Hee Jun Cho;Dong Hyuk Jo
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.17 no.10
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    • pp.2750-2767
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    • 2023
  • Live Commerce is rapidly emerging as a new paradigm for the digital economy and consumption activities in the post-COVID era. Many prior studies have been conducted on Live Commerce, but studies focusing on the characteristics of sources of Live Commerce are insufficient. This study aimed to investigate the human factors of sources that affect consumers' intention to use Live Commerce. For this purpose, based on an expanded TAM (Technology Acceptance Model) through literature research, variables were set, and a survey was conducted targeting Korean consumers who have experienced purchasing products through Live Commerce. Excluding unreliable data, 201 responses were utilized in the analysis of this study. At first, the measurement tools were checked through validity and reliability verification, and correlation analysis was conducted to identify the relationships between variables. Then, the proposed hypotheses were verified through multiple regression analysis. As a result, firstly, the human factors of sources had a positive effect on PU (Perceived Usefulness). Secondly, the PEOU (perceived ease of use) had a positive effect on both PU and CS (Consumer Satisfaction). Thirdly, PU had a positive effect on CS and ITU (Intention to Use). Finally, CS with Live Commerce had a positive effect on the ITU. Through this study, we try to provide an understanding of consumer behavior in the Live Commerce environment and contribute to enhancing the service provider's ability to offer high-quality Live Commerce content.

A System Implementation for Issuing and Verifying the Electronic Receipt for M-Commerce (무선 전자상거래를 위 한 전자영수증 발급 및 검증 기법 구현)

  • Park, Keun-Hong;Cho, Seong-Je
    • The KIPS Transactions:PartD
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    • v.10D no.3
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    • pp.559-566
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    • 2003
  • As cell phone and PDA have been in common use recently, there is a growing tendency to utilize the mobile terminals for M-Commerce. The information security and the receipt of e-trade are very important to support reliable digital transactions in wireless environment as in wired environment. Even though some work such as WML digital signature and WPKI has been studied for M-Commerce, there are several problems on the aspects of the functional limitation of the mobile terminals and the unsecure data transformation of WAP gateway. In this study we have designed and implemented a prototype system of issuing and verifying the electronic receipt that guarantees authentication, data integrity and non-repudiation for secure mobile e-commerce. Moreover, we have enhanced the system performance by letting the trusted independent server verify and manage the electronic receipt.

A Threshold Ring Group Signature for Ubiquitous Electronic Commerce (유비쿼터스 전자거래를 위한 쓰레시홀드 링 그룹 서명)

  • Sung, Soon-Hwa
    • The KIPS Transactions:PartD
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    • v.14D no.4 s.114
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    • pp.373-380
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    • 2007
  • Ubiquitous electronic commerce can offer anytime, anywhere access to network and exchange convenient informations between individual and group, or between group and group. To use secure ubiquitous electronic commerce, it is essential for users to have digital signature with the properties of integrity and authentication. The digital signature for ubiquitous networks is required neither a trusted group manager, nor a setup procedure, nor a revocation procedure etc. because ubiquitous networks can construct or deconstruct groups anytime, anwhere as occasion demands. Therefore, this paper proposes a threshold ring signature as digital signature for secure ubiquitous electronic commerce using the ring signature without forgery (integrity) and the (n,t) ring signature solving the problem cannot prove the fact which a message is signed by other signer. Thus the proposed threshold ring signature is ubiquitous group signature for the next generation.