The main purposes of this thesis are to examine the job satisfaction of dental technicians, to explore the factors which have impacts on the job satisfaction of the dental technicians, and finally to address some suggestions for dental technicians in order to improve their job satisfaction. This study is based on the survey data which were conducted among dental technicians engaged in the dental technical places in Daegu area from March 1, 2003, to March 31, 2003. Three hundreds and twenty questionnaires were distributed and 304 of them were collected. Among them 293 questionnaires were eventually used for the statistical analysis. Descriptive and regression analysis were introduced, and in which 12 independent variables and one dependent variable were included. The results of this study are as follows: Approximately 50 percent of the dental technicians in Daegu expressed that they were satisfied with their job, while about 20 percent of them were not satisfied with their job. According to the multiple regression analysis, work environment($\beta$,=0.216), human relationship($\beta$,=0.405), and self-esteem($\beta$,=0.156) have statistically significant positive effects on job satisfaction. On the other hand, conflicts caused in the process of carrying out their jobs have statistically a significant negative effect($\beta$,=-0.166) on job satisfaction. Among 12 independent variables, human relationship has the strongest effect($\beta$,=0.405) on job-satisfaction and 12 independent variables explains approximately 35 percent of variance in the job-satisfaction of dental technicians in Daegu. In conclusion, with regard to the improvement for the job-satisfaction of dental technicians, the association of dental technicians' active concern and long-term plans are necessary. Finally, some suggestions for the increase of the level of job satisfaction of dental technicians are introduced and discussed.
Objectives : The purpose of the study is to investigate the relationship between the satisfaction levels of education and clinical practice in the dental hygiene students and to provide the basic data for the improvement of satisfaction with major. Methods : A self-reported questionnaire was filled out by 487 dental hygiene students in Busan, Gyeongnam, and Ulsan. Data were analyzed by SPSS 19.0 program. Results : Those who chose the dental hygiene by themselves tended to have higher satisfaction(p<0.05). Those who chose the major by teacher's advice tended to have higher satisfaction for the clinical practice(p<0.05). The satisfaction level between the education and clinical practice was equally proportional to each other. Multiple regression test showed that the influencing factors on satisfaction level included major satisfaction and lecture satisfaction(p<0.05). Conclusions : Satisfaction with the major influenced on the clinical practice performance. More systematic approach for the better curricula can bestow the students satisfaction with the major in the future.
Objectives: The purpose of the study is to investigate the relationship between life satisfaction, awareness of their old age, and preparation for their old age among dental hygienists. Methods: A self-reported questionnaire was completed by 258 dental hygienists in Seoul, Gyeonggido, Incheon and Gangwondo from September 30 to October 30, 2016. The questionnaire consisted of general characteristics (10 items), life satisfaction (10 items), awareness of old age (13 items) and preparation for old age (23 items). Respondents were asked to choose on the Likert 5-point scale. Results:Significant relationships were found between life satisfaction, awareness about old age and preparation for old age among dental hygienists (p<0.01): physical preparation for old age was related to life satisfaction; economic preparation for old age was related to life satisfaction, awareness for old age, 10 or more years of experience as dental hygienist and having offspring (two or more children). Psycho-emotional preparation for old age was related to life satisfaction and awareness for old age. Conclusions:It is necessary to find ways to increase life satisfaction and awareness of old age for their old age among dental hygienists.
Objectives: The purpose of the study is to investigate the influencing factors of satisfaction and revisiting intention of dental implant patients. Methods: An interview and a self-reported questionnaire were completed by 190 patients in 10 dental clinics in Daegu, Gyeongbuk, and Gyeongnam from September 17 to October 31, 2015. The questionnaire consisted of the general characteristics of the subjects and satisfaction of implant. The instrument for implant interview was adapted form Pjetursson et al. by Likert 5 points scale. Cronbach's ${\alpha}$ in the study was 0.768. Data were analyzed by SPSS/AMOS version 21.0 program. Results: Cost satisfaction had direct effect on satisfaction of expectation and indirect effect on revisiting intent. Mastication satisfaction had the direct effect on satisfaction of expectation and revisiting intent, and indirect effect on revisiting intent. Satisfaction of aesthetic function had the direct effect on satisfaction of expectation, and the indirect effect on revisiting intent. Conclusions: The determining factors of successful dental implant included expenses, mastication function, and aesthetic satisfaction. The competent dental implant teamwork and appropriate expenses can satisfy the implant patients.
The purpose of this study was to examine the job satisfaction of dental hygienists at nine areas including professionalism. autonomy of job performance. backing system. relationship with colleagues. relationship with workers of higher and lower position. relationship with dentists. relationship with supporting departments, relationship with patients and compensation. The subjects in this study were 178 dental hygienists in dental hospitals and clinics. The survey was conducted from December. 2007 to January. 2008. Date were collected by self-administrated questionnaire. A SPSS 10.0 for Windows was used for statistical analysis. So try to for make basic data analysis recognition of enhance job satisfaction of dental hygienist. The findings of the study were as follows : 1. Regarding the relationship of career to job satisfaction. the dental hygienists who worked for one or two years were most satisfied in terms of professionalism. as they got a mean of 3.84. 2. As for connections between academic credential and job satisfaction. those who graduated from junior colleges expressed the best satisfaction at professionalism. since they got a mean of 3.75. 3. As to link between current service area and job satisfaction. the dental hygienists who worked in the region of Gyeong-nam were most gratified with professionalism. as they got a mean of 3.76. 4. Concerning relations between the type of workplace and job satisfaction. the dental hospital employees were most contented with professionalism. as they got a mean of 3.79. 5. In regard to the number of dental hygienists at current workplace and job satisfaction. those whose workplace hired 20 or 30 dental hygienists expressed the best satisfaction with the relationship with dentists. They got a mean of 3.94.
Objectives : The purpose of this study was to examine factors related to the satisfaction level of patients with dental hygienists services. Methods : Questionnaire survey was carried out targeting 157 dental hygienists. The collected data was performed frequency & percentage, independent t-test and Pearson's correlation coefficient analysis. Results : 1. The mean score of kind of dental hygienists was 3.07 out of a maximum 4 points and level medical treatment of dental hygienists 2.94, friendly of dental hygienists 2.75. 2. Regarding the correlation between kind, level medical treatment, friendly of dental hygienists had a statistically significant correlation of r=0.677 which was the highest correlation factor(p<0.01). 3. dental satisfaction, dental reuse intention between intention recommendation, they were statistically significant different with dental satisfaction(p<0.05) 4. Regarding the correlation between dental satisfaction, dental reuse intention, intention recommendation had a statistically significant correlation of r=0.705 which was the highest correlation factor(p<0.01). Conclusions : Dental care service, dental hygienists have significant and their to revisit and recommend.
Objectives: This study investigates dropout intention and the structural relationship between the dental hygienist role and satisfaction with the study major perceived by dental hygiene students. Methods: A survey was conducted on 269 dental hygiene students. The survey items covered general characteristics, department choice motivation, the desirability of dental hygienist career, practice clinical experience, perception of dental hygienist role, satisfaction with study major, and dropout intention. Independent sample t-test, one-way ANOVA, Mann-Whitney U test, multiple linear regression analysis, and structural equation modeling were used for statistical analysis. Results: The dropout intention level of dental hygiene students was 2.4 out of 5.0. Satisfaction with study major partially mediates perception of dental hygienist role and dropout intention (direct effect=0.182, p=0.024, indirect effect=-0.437, p=0.010). Perception of dental hygienist role (β=-0.255, p=0.010) and satisfaction with study major (β=-0.661, p=0.010) showed a negative relationship with dropout intention. The factor most affecting dropout intention was satisfaction with study major. Dropout intention was high when selecting a major based on external motivations (β=-0.448, p<0.001). Conclusions: Perception of dental hygienist role and satisfaction with study major directly or indirectly affect dropout intention. Therefore, improving satisfaction with study major and improving the perception of dental hygienists will help reduce dropout intention.
Purpose: The purpose of this study was to investigate the factors affecting turnover and job satisfaction, to reduce turnover rate of dental technician. Methods: Subjects included dental technicians in the metropolitan areas of the cities of Daegu and Gyeong-buk. Surveys were filled out by consenting dental technicians. Statistical analysis was done using the Statistical Package for Social Sciences version 18.0 for Windows. We determined frequencies and percentage, calculating means, and standard deviations, and determining statistical significance using t-tests, analysis of variance. Results: Job satisfaction showed differences in General characteristics associated with gender, age, monthly salaray, education. Turnover intention showed differences in General characteristics associated with age, monthly salaray. Job satisfaction showed differences in dental laboratory characteristics associated with Career, Working time. Turnover intention showed differences in dental laboratory characteristics associated with working time. Conclusion: In order to reduce turnover rate of dental technician, Job satisfaction of dental technicians have to find ways to improve. The comprehensive and reliable research which measures job satisfaction of dental technician is necessary.
The main objective of this study is to investigate the factors affecting patient satisfaction, repeat-use intention, and inducement intention for providing the suggestion for patient-oriented management of dental services organizations. For this study, the patient satisfaction model including 14 facets of satisfaction factors such as distance(time/location), human services(dentist-hygienist), treatment results, and facilities(convenient facilities/parking lot) was examined. Data were collected from 196 patients who visiting the same dental services organization more than two times of ten dental clinics at Kyeongsangnam-do area using self-administered questionnaire. Major results of the empirical analysis are as follows: First, patient satisfaction, repeat-use intention, and inducement intention were significantly correlated with gender, age, economic conditions among patients of dental clinics. Second, kindness of hygienist, treatment results, kindness of receptionist, waiting time, emergency medical services, and right-fee for services were found to have significant influence on dental services organizations. These research findings suggest that improvement of service quality in dental care and advancement in treatment ability of dentist and hygienist are very important to improve patient satisfaction and patient-oriented service system in dental services organizations.
Objectives: This study was conducted to test the critical thinking tendency, clinical practice satisfaction, and clinical performance, and analyze the factors impacting clinical practice satisfaction and clinical performance of dental hygiene students. Methods: The study conducted a written survey during the period between 30 July ~20 August 2019, among 3rd and 4th year dental hygiene students from Seoul, Gyung-gi region, who had taken clinical practice courses. Using SPSS 22.0 program (IBM SPSS statistics, New York, USA), the study analyzed the final 174 cases. Results: Dental hygiene students scored 3.33±0.43, 3.48±0.83, and 3.30±0.58 for critical thinking, clinical practice satisfaction, and clinical performance, respectively. The clinical thinking score was higher when their study performance was good (p<0.001), clinical practice satisfaction was higher when their major satisfaction was satisfactory (p<0.001), higher when their relationship with their clinical practice partner was good, and the clinical performance was better when the students' major satisfaction was good (p<0.001). The study performance yielded better results when their study achievement was better (p<0.05). Clinical practice satisfaction (r=0.156) and clinical performance (r=0.393) showed a positive correlation with critical thinking, and clinical performance had a positive correlation with clinical practice satisfaction. The impact factor for clinical practice satisfaction appeared to be clinical performance (p<0.05) and major satisfaction (p<0.001), and the factors impacting the clinical performance were among the sub-causes of critical thinking (p<0.05), intellectual fairness (p<0.05), watchfulness (p<0.05), clinical practice satisfaction (p<0.05), and major satisfaction (p<0.01). Conclusions: Results of the study showed that for dental hygiene students, critical thinking, clinical practice satisfaction, clinical performance, and major satisfaction were the impact factors affecting the students' clinical performance. Therefore, the study recommends that development of educational programs and operation of a field-based curriculum is necessary to improve critical thinking, clinical practice satisfaction, and major satisfaction.
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