• Journal of the Korean Institute of Landscape Architecture
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• v.29 no.3
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• pp.19-28
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• 2001

The purpose of this paper is to examine factors affecting user´s satisfaction in development of natural recreation forest(NRF) in order to answer the research question: What is the magnitude of factors affecting user´s satisfaction in development of NRF. After reviewing the literature, mechanism of outdoor recreation, and development factors in NRF, we constructed the conceptual framework and have formulated the hypothesis of this research. we have obtained data through a questionnaire, which surveyed 625 visitors at 10 of the 72 natural recreation forests in Korea in 1999, We have analyzed the data using the mean difference test, Pearson´s correlation analysis, and multiple linear regression method. We found that 1) all the development factors except recreational resources affecting user´s satisfaction have turned out to be statistically significant at one percent level. The direction of relationship between independent variable and dependent variable is the same as that of dependent variable. 2) in bivariate analysis, the relationships between user´s satisfaction and all the development factors are fairly high and statistically significant. The higher the value of development factors, the higher the degree of user´s satisfaction. 3 in multivariate analysis, such variables as the suitability of activities level of services, atmosphere, and facility have been statistically significant at one percent level, and 4) Their relative contribution of the suitability of various recreational activities, level of atmosphere, and service on dependent variable have been turned out to have 8.167, 4.889, 3.333, and 1.611 times more importance than that of the suitabity of recreational resources, respectively. The research results suggest that a guideline for the creation of marketable NFR and development of use-programs and recreational atmosphere be recommended in the planning and development process of NRF, and excessive investment on facilities is not desirable. The approach and analysis method adopted by this research is highly useful for an evaluation criterion of NRF and development of devices for increasing user´s satisfaction in NRF. It is recommended that more empirical study on individual factors affecting user´s satisfaction be performed in the future.

• Journal of Information Technology Applications and Management
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• v.21 no.1
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• pp.35-51
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• 2014

The popularity of Social Network Service (SNS) providing web sites has increased continuously by using a variety of mobile devices. The study results show that security of SNS, efficiency of SNS, safety, empathy of SNS quality, easy of use of SNS, assurance of SNS, service variety of SNS are having positive impact to some degree on the user satisfaction. Further, the user satisfaction of SNS users have a positive impact on the continuance usage intention of SNS users. This results show that various SNS qualities are necessary to actively explore and obtain further information that users intend to find, while they are insufficient in function to provide the information other users require or exchange information with other users through the SNS.

• Asia pacific journal of information systems
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• v.4 no.2
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• pp.247-263
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• 1994

This paper reports the results of a field study investigating the effect of user participation and attitude on the success of information system implementation during the system development process. The theoretical framework for this research is based on the organizational change theory, in which the attitude affects the effects of user's participation. User participation and attitude were defined as independent variables and the performance of system implementation as dependent variable. User participation was defined as a direct participation by end users in the process of the new information system development. This was measured by user's participation/non-participation. User attitude refers to user's opinions or feelings before a new system is developed. This was measured by user's favor toward a system. The performance of system implementation was measured by the surrogate variable, the degree of individual satisfaction on developed system. To achieve the objective of this research, a field research method utilizing questionnaires were employed. They were distributed to 221 users present during and/or after system development. Among 185 questionnaires returned, 175 questionnaires were used for analysis. The major findings can be summarized as follows: First, there was no significant effect of user participation on user satisfaction. Second, there was a significant effect of user attitude on user satisfaction. Third, there was no significant interaction effect of user participation and attitude on user satisfaction. It is worth to note that the user's participation did not have any significant effect on the user's satisfaction. It seems the reason for the above result is due to user's involuntary participation. In fact, the user does not have much leverage in the process of system development, which may result in poor performance of user participation. Since user attitude is an important factor in the success of system implementation, however, a method to overcome unfavorable attitude of user should proceed all others.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.2
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• pp.265-284
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• 2002

The purposes of this study are research for user's perspective and satisfaction, and analyze degree of difference in user's perspective and satisfaction through electronic library system of National Assembly Library. According to analysis of questionnaire, score of the factors that quantity of information, latest of information, quality of information, system of classification, accuracy of information are higher than average in user's perspective. Also score of the factors that speed of response, quality of information, consistency of information, consistency of retrieval, quantity of information, accuracy of information are higher than average in user's satisfaction. Result of analysis show that latest of information, quantity of information, variety of information, system of classification, accuracy of information are higher gap in user's perspective and satisfaction.

• Journal of the Korean Institute of Landscape Architecture
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• v.22 no.3
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• pp.29-40
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• 1994

The purpose of this study was to investigate factors and variables which have significant effects on satisfaction of urban pedestrian sidewalk in taejon city, and to suggest basic information for urban pedestrian sidewalk. These works consist of two phase; The first, tested the user's degree of satisfaction for 37 spots of pedestrian sidewalk slide and then selected 10 spots slide by the stratified random sampling method. The second, analyzed factors and variables of satisfaction of urban pedestrian sidewalk using the semantic differential scale method, and then processed by mean score, correlation, factor analysis, multiful algorithm. The results were summarized as follows; 1) The relationship between the man group and the woman group was highly correlated as well as between the student group.1 and the student group.2 hense these groups statistically showed no difference in satisfaction ratings. 2) Pedestrian sidewalk width, cleanness, pavement materials and construction condition can be significant variables of satisfaction of urban pedestrian sidewalk. 3) Factors covering the satisfaction of urban pedestrian sidewalk have been found to be Environment of pedestrian sidewalk, Vegetation of pedestrian sidewalk and Form of pedestrian sidewalk. By using the control method for the number of factors, C.P. has been obtained as 62.8%.

• Korean Institute of Interior Design Journal
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• v.18 no.6
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• pp.194-201
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• 2009

The purpose of this study is to develop basic data for the efficient space plan of the Department Store focusing on users by survey of preference to methods of plan considering the functional phase, the economical phase and the adaptable phase. The results are as follows : First, we could know that users had the low degree of satisfaction to the adaptable phase of space plan for Supporting Facilities in department stores at the present time. Second, we must have the appropriate space size by using structure, doors and windows for user's satisfaction. This is the method of plan considering the functional phase for Supporting Facilities. And we could think that the methods of using the center flow plan and the arrangement of two or three facing are good for user's satisfaction. Third, it will be efficient plan if we find methods to be cleaned the structure easily and to be changed and repaired the system furniture easily for management. that methods are to be considered the economical phase for Supporting Facilities. Forth, methods of plan considering the adaptable phase are to change the size of space by using the movable type furniture and the form of space by changing structure.

• Journal of the Korean Operations Research and Management Science Society
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• v.28 no.4
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• pp.155-189
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• 2003

In this research, the comprehensive evaluation model of IS(information systems) for public sectors is theoretically constructed through reviewing and integrating previous IS evaluation-related research. This model is hypothesized to consist of five sectors(System Sector, User Sector, Organization and Management Sector, Resource Management Sector and Strategic Contribution Sector), ten evaluation items belonging to these five evaluation sectors, and sixty two evaluation indices for these ten evaluation items. The results of empirical analyses to test the validity of the research model show that the evaluation sectors turn out to be the same ones as proposed in the hypothetical model. The evaluation items(System Quality, Information Quality, Service Quality) in System Sector proves to be consistent with the hypothetical model. However, in case of User Sector, two evaluation items(Perceived Usefulness and User Satisfaction) which are included in the hypothetical model are found to be merged into one item(User Satisfaction). And, it is shown that four evaluation items such as the Efficiency of Internal Process, Customer Satisfaction, Organizational Innovation, and the Degree of Informatization competence improvement are included in Organization and Management Sector, differently from the research model in which the items, Organizational innovation and the Degree of Informatization competence improvement, are not divided. As a final result, sixty two evaluation indices that comprise all the evaluation items belonging to five sectors are found to be reduced to fifty seven ones through factor analyses, criterion-related validity tests and reliability analyses.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2008.11a
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• pp.432-435
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• 2008

It's necessary to judge between success and failure of a project in order to secure the objective evaluation index and the transparency of that. In case of the public works including a construction section, the large-scale budget input proceeds, but the awareness regarding the efficiency and usefulness of the public works is decreasing because it's hard to estimate benefit originated from the results of the budget input. Therefore, this study is to propose the measurement standard for the post-evaluation based on the list of the resident response degree and user satisfaction degree to systematically and quantitatively measure the results of the post-evaluation for the public projects within the range of quantifying the consumer satisfaction degree for the facilities which preform the post-evaluation among the public projects with 50 billion budget.

• Journal of Families and Better Life
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• v.28 no.4
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• pp.1-13
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• 2010

The purpose of this study is to conduct base line research, which is based on requestion of international married immigrant women, for developing social adaptation and family enrichment program for those population who reside in Korea. The survey questionnaire was distributed to 142 international married immigrant women who reside in Seoul to research program participate satisfaction and requestion. Analyze the study results, frequency, percentage, t-test, ANOVA and Duncan-post test were utilized. As a result, overall satisfaction toward program that offered by organization was highly ranked. Visiting service showed high score of satisfaction but mentor service that strongly possess sacrifice showed lower score of satisfaction. Vocational and job-related skill improvement education presented less satisfied degree of satisfaction but cooking class, computer class, training education for native-speaking instructor present high level of satisfaction. Second, the requisition of target population, who did not participate program, presented lower than the satisfaction, still present high demand of variety area of program. Among them, assist child nurturing and vocational and job- related skill improvement education showed high demand. It enable to predict that they are eager to get support toward parent role and self-realization. Third, when the difference were analyzed to compare the subjective judgement toward life adaptation in Korea and the satisfaction for program user and the requisition of non-user, the meaningful differences were founded; especially, individuals who possess confident degree of computer skills and Korean(reading, speaking, and listening) showed higher degree of satisfaction to vocation and job-skill related improvement education. This study has a practical implication, which is based on the study results, on developing a program to support international married immigrant women and multicultural families to satisfactory settlement in Korea life and to maintain healthy families.

• Proceedings of the KAIS Fall Conference
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• 2008.11a
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• pp.484-487
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• 2008

This study investigates and analyzed to whole public offering listed company whether enterprise's integration information system exercises some influence on business users. Many medium and small enterprise introduce and operate new integrated system, but there was difficulty in Productivity Analysis that is real by unstableness of system, preservation and insufficiency of management control etc. Therefore, in this study, designed study model and research hypothesis laying stress on information strategy, system quality, information quality of information support agents to measure integration information system to relative stable enterprise. This study may become data that is useful in stable system introduction in various field of industry hereafter medium and small enterprises. This study Was construed by thing which degree that give influence of positive in user satisfaction as findings information system quality, quality of service, information support agents is good in study analysis is very high. The other side, information strategy was expose for factor that do not exert big influence on user's satisfaction, and got sequence that is affected in some degree if user satisfaction is high in details article.