• 제목/요약/키워드: Degree of System Usage

검색결과 97건 처리시간 0.034초

정보시스템의 실제 이용에 대한 연구: 모바일 서비스 시스템 품질을 중심으로 (A Study on Actual Usage of Information Systems: Focusing on System Quality of Mobile Service)

  • 조우철;김기민;양성병
    • Asia pacific journal of information systems
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    • 제24권4호
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    • pp.611-635
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    • 2014
  • Information systems (IS) have become ubiquitous and changed every aspect of how people live their lives. While some IS have been successfully adopted and widely used, others have failed to be adopted and crowded out in spite of remarkable progress in technologies. Both the technology acceptance model (TAM) and the IS Success Model (ISSM), among many others, have contributed to explain the reasons of success as well as failure in IS adoption and usage. While the TAM suggests that intention to use and perceived usefulness lead to actual IS usage, the ISSM indicates that information quality, system quality, and service quality affect IS usage and user satisfaction. Upon literature review, however, we found a significant void in theoretical development and its applications that employ either of the two models, and we raise research questions. First of all, in spite of the causal relationship between intention to use and actual usage, in most previous studies, only intention to use was employed as a dependent variable without overt explaining its relationship with actual usage. Moreover, even in a few studies that employed actual IS usage as a dependent variable, the degree of actual usage was measured based on users' perceptual responses to survey questionnaires. However, the measurement of actual usage based on survey responses might not be 'actual' usage in a strict sense that responders' perception may be distorted due to their selective perceptions or stereotypes. By the same token, the degree of system quality that IS users perceive might not be 'real' quality as well. This study seeks to fill this void by measuring the variables of actual usage and system quality using 'fact' data such as system logs and specifications of users' information and communications technology (ICT) devices. More specifically, we propose an integrated research model that bring together the TAM and the ISSM. The integrated model is composed of both the variables that are to be measured using fact as well as survey data. By employing the integrated model, we expect to reveal the difference between real and perceived degree of system quality, and to investigate the relationship between the perception-based measure of intention to use and the fact-based measure of actual usage. Furthermore, we also aim to add empirical findings on the general research question: what factors influence actual IS usage and how? In order to address the research question and to examine the research model, we selected a mobile campus application (MCA). We collected both fact data and survey data. For fact data, we retrieved them from the system logs such information as menu usage counts, user's device performance, display size, and operating system revision version number. At the same time, we conducted a survey among university students who use an MCA, and collected 180 valid responses. A partial least square (PLS) method was employed to validate our research model. Among nine hypotheses developed, we found five were supported while four were not. In detail, the relationships between (1) perceived system quality and perceived usefulness, (2) perceived system quality and perceived intention to use, (3) perceived usefulness and perceived intention to use, (4) quality of device platform and actual IS usage, and (5) perceived intention to use and actual IS usage were found to be significant. In comparison, the relationships between (1) quality of device platform and perceived system quality, (2) quality of device platform and perceived usefulness, (3) quality of device platform and perceived intention to use, and (4) perceived system quality and actual IS usage were not significant. The results of the study reveal notable differences from those of previous studies. First, although perceived intention to use shows a positive effect on actual IS usage, its explanatory power is very weak ($R^2$=0.064). Second, fact-based system quality (quality of user's device platform) shows a direct impact on actual IS usage without the mediating role of intention to use. Lastly, the relationships between perceived system quality (perception-based system quality) and other constructs show completely different results from those between quality of device platform (fact-based system quality) and other constructs. In the post-hoc analysis, IS users' past behavior was additionally included in the research model to further investigate the cause of such a low explanatory power of actual IS usage. The results show that past IS usage has a strong positive effect on current IS usage while intention to use does not have, implying that IS usage has already become a habitual behavior. This study provides the following several implications. First, we verify that fact-based data (i.e., system logs of real usage records) are more likely to reflect IS users' actual usage than perception-based data. In addition, by identifying the direct impact of quality of device platform on actual IS usage (without any mediating roles of attitude or intention), this study triggers further research on other potential factors that may directly influence actual IS usage. Furthermore, the results of the study provide practical strategic implications that organizations equipped with high-quality systems may directly expect high level of system usage.

관광객의 정보이용이 관광주유행동에 미치는 영향분석 (Tourists' Excursion Behavior Analysis Considering Their Information Usage)

  • 김현
    • 대한토목학회논문집
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    • 제30권4D호
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    • pp.339-349
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    • 2010
  • 본 논문은 관광객의 정보이용을 고려한 관광주유행동 분석 목적으로 구조방정식 시스템을 적용한 모형을 구축하였다. 관광주유행동은 관광지 도착이후부터 귀가까지를 다루는 것으로 관광지내 활동과 시간, 관광지점수 등의 지표로 설명하고 있다. 이러한 관광주유행동지표들은 상호 상관관계가 있다는 가정에 구조방정식의 내생변수로 취급하였다. 또한 내생변수들은 지역인지도, 정보이용행동, 개인속성 등에 영향을 받는 것으로 가정하고 있다. 본 모형의 사례분석은 일본 후지 5호 관광지의 관광실태자료를 이용해 수행하였다. 본 연구에서 제안한 관광주유행동 모형은 내생변수간의 공분산관계를 통계적 분석으로 다루는 것이 가능해 기존 이산선택 방법론보다 간단하게 관광지의 정보이용 효과를 분석할 수 있는 장점이 있다.

사용 모드에 따른 반응지연 상황의 행동적, 정서적 효과 (The effect of behavioral and emotional change on usage mode and response-delay situation)

  • 주효민;김효선;김혜령;한광희
    • 감성과학
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    • 제13권1호
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    • pp.129-146
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    • 2010
  • 시스템의 기능이 많아지면서 시스템의 반응시간은 중요한 요소로 인식되고 있다. 반응지연에 대한 기존의 연구들은 대부분 컴퓨터를 사용하는 상황을 바탕으로 이루어졌고 더 단순한 과제를 사용하는 기기를 바탕으로 이루어진 연구는 부족한 실정이다. 이에 본 연구는 휴대전화를 사용하는 상황에서 반응지연이 사용자들의 행동과 감정에 미치는 영향을 알아보고자 하였다(실험 1; 독립변인: 반응지연 정도, 종속변인: 행동적, 정서적 평가). 더 나아가 사용자가 제품을 사용하는 상황(활성화된 모드)에 따라 동일한 반응지연이 있을 경우 행동 및 감정 평가에서 차이가 나타나는지 알아보았다(실험 2; 독립변인: 반응지연 정도, 사용모드, 종속변인: 행동적, 정서적 평가, 스트레스, 정신적 노력). 그 결과, 반응지연이 있으면 과제를 수행하는 시간(효율성)이 길어지고 부정적인 감정이 유발됨을 알 수 있었다. 또한 상황(활성화된 사용 모드)에 따라서 동일한 과제를 수행하는 경우라도 그 평가에서 차이가 나타남을 알 수 있었다. 즉, 뚜렷한 목적을 가지고 과제를 했을 경우 반응지연이 있게 되면 그렇지 않은 경우보다 더 부정적인 감정을 느끼고 이 경우 반응지연의 유무가 큰 영향을 미친다는 결과가 나타났다. 또한 같은 과제를 수행함에 있어서도 정신적인 노력이 더 많이 소모된다고 느끼는 것으로 나타났다. 본 연구는 휴대전화 상황에서 반응지연 정도가 사용자들의 감정뿐 아니라 수행에도 영향을 줌을 확인하였고 동일한 과제의 제시한 경우라도 사용 환경에 따라 제품 평가에 차이를 보임을 실험을 통하여 확인하였다.

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An Implementation of Speaker Verification System Based on Continuants and Multilayer Perceptrons

  • Lee, Tae-Seung;Park, Sung-Won;Lim, Sang-Seok;Hwang, Byong-Won
    • 한국지능시스템학회:학술대회논문집
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    • 한국퍼지및지능시스템학회 2003년도 ISIS 2003
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    • pp.216-219
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    • 2003
  • Among the techniques to protect private information by adopting biometrics, speaker verification is expected to be widely used due to advantages in convenient usage and inexpensive implementation cost Speaker verification should achieve a high degree of the reliability in the verification nout the flexibility in speech text usage, and the efficiency in verification system complexity. Continuants have excellent speaker-discriminant power and the modest number of phonemes in the category, and multilayer perceptrons (MLPs) have superior recognition ability and fast operation speed. In consequence, the two provide viable ways for speaker verification system to obtain the above properties. This paper implements a system to which continuants and MLPs are applied, and evaluates the system using a Korean speech database. The results of the experiment prove that continuants and MLPs enable the system to acquire the three properties.

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발달장애인 부모의 성년후견제도 이용욕구에 영향을 미치는 요인 (Major Factors Influencing the Usage Needs for the Adult Guardianship System in Parents of People with Developmental Disabilities)

  • 이용표;송승연
    • 한국콘텐츠학회논문지
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    • 제16권6호
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    • pp.334-344
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    • 2016
  • 본 연구의 목적은 발달장애인 부모의 성년후견제도 이용관련 예측요인을 탐색하는 것이다. 이러한 연구 목적의 달성을 위해 앤더슨 행동모형을 근거로 발달장애인 부모 451명을 대상으로 한 성년후견제도 이용욕구 설문조사자료를 분석하였다. 분석자료로는 2011년 서울시 중 장년 발달장애인가족 복지욕구조사를 활용하였으며, 분석방법은 SPSS 22.0을 이용하여 빈도분석, 기술통계분석, 로지스틱 회귀분석을 실시하였다. 분석결과 주돌봄자가 직업이 없는 집단일수록, 피후견 대상인 발달장애인이 남성인 집단이 성년후견 이용욕구가 통계적으로 유의미하게 높은 것으로 나타났다. 또한 소득이나 사회보장제도 관련요인에서는 가구월평균소득이 높을수록, 욕구요인 중에서는 제3자에 의한 돌봄욕구가 존재할수록 성년후견 이용욕구가 통계적으로 유의미하게 높은 것으로 나타났다. 그러나 발달장애인의 의사소통능력, 장애등급, 돌봄부담의 정도는 영향을 미치지 않는 것으로 나타났다. 연구결과는 첫째, 성년후견제도의 활성화를 위해서는 이용에 관련되는 비용의 정부지원이 중요한 조건이 될 수 있다. 둘째, 발달장애인 부모의 성년후견제도 이용욕구와 관련된 제3자 돌봄욕구 개념 및 문화적 요인을 규명하기 위한 후속연구가 필요하다는 것이다.

사용자 태도 및 교육훈련과 정보시스템 실행 성과간의 관계 - D사를 중심으로 - (The Relationships between Information Systems Implementation Performance and User Attitude, User Education and Training - Focused on Corporation D -)

  • 이종구;이동만;장명희
    • 한국지리정보학회지
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    • 제1권1호
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    • pp.70-85
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    • 1998
  • 본 연구는 사용자 특성 중 조직에서 통제 가능한 요인인 사용자의 태도 및 교육훈련이 정보시스템의 실행 성과에 미치는 영향을 검증하기 위한 것이다. 이를 위해 본 연구에서는 최근 신정보시스템으로 전환한 D사의 사용자를 대상으로 설문조사를 실시하여 다음과 같은 결과를 얻었다. 첫째, 사용자 태도와 교육훈련은 각각 독립적으로 정보시스템의 실행 성과에 영향을 미치는 것으로 나타났다. 둘째, 사용자 태도와 교육훈련이 결합한 상호작용 효과는 시스템 사용도에는 유의한 효과를 미쳤지만, 사용자 만족도에는 유의한 효과를 미치지 못한 것으로 나타났다. 이러한 연구 결과에 비추어 볼 때, 조직에서 정보시스템의 실행 성과를 높이기 위해서는 사용자 태도를 호의적으로 변화시키고, 사용자에 대한 교육훈련을 많이 시켜야 하며, 특히 사용자에 대한 교육훈련은 차별화하여 실시하여야 한다는 것이다.

추돌시 Head Restraints 시스템의 구속 효과와 인체 상해에 관한 연구 (A Study on Restraint Effects of Head Restraint Systems and Neck Injuries in Rear-End Crash)

  • 이창민
    • 대한인간공학회지
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    • 제17권3호
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    • pp.1-11
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    • 1998
  • Focuses of this study are to investigate the usage status of head-restraint system(H/R) in usual driving and to simulate usage conditions of H/R at rear-end crashes. The usage of H/R was categorized into five classes according to the height and distance from occupant's head ; Large-$90^{\circ}$ H/R for enough height and short distance. Large-$70^{\circ}$ H/R for enough height and long distance. Small-$90^{\circ}$ H/R for low height and short distance. Small-$70^{\circ}$ H/R for low height and long distance. and No H/R. Then. these five conditions were tested to find out the degree of neck injuries by using a car-crash simulation package, DYNAMAN. Results from the investigation of H/R usage show that most of drivers(60%) have Small-$70^{\circ}$ H/R for low height and long distance. Results from the simulation performed at 15mph and 30mph show that: 1) at 15 mph, there is a possibility for neck injury in Small-$90^{\circ}$ H/R and Small-$70^{\circ}$ H/R. 2) at 30 mph. there is a high possibility of death in Small-$70^{\circ}$ H/R and Small-$90^{\circ}$ H/R.

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웹 게시판에서 비속어사용실태와 문제 해결 방안의 제시 (Usage Analysis of Swearing Words on Web Board and Proposal of Problems Resolution Method)

  • 조동욱
    • 한국콘텐츠학회논문지
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    • 제3권4호
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    • pp.1-10
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    • 2003
  • 최근 인터넷상의 웹 자유게시판에 쓰여지는 글들이 비속어를 많이 사용함으로써 인터넷 역기능의 대표적인 문제로 대두되고 있다. 이를 위해 본 연구에서는 웹 게시판에서 사용되는 비속어에 대한 실태 파악을 통해 비속어가 쓰여진 단어나 문장을 기술적으로 차단하는 방법론을 개발하고자 한다. 이는 크게 세 단계로 나누어 개발이 진행된다. 첫째가 비속어 사용 실태 및 이를 차단키 위한 알고리즘의 개발, 둘째가 비속어의 정도 차이를 파악키 위한 구체적이고 방대한 설문조사의 수행, 셋째가 이를 프로그램하여 실제 웹 상에서 비속어가 어느 정도 효과적으로 차단이 가능한지에 대한 시스템 구현 등으로 나누어진다. 본 논문은 이 같은 전체 시스템 중 첫째 단계인 웹 게시판에서의 비속어 사용 실태와 이를 해결키 위한 알고리즘 개발 부분에 대해 다루고자 한다.

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소방설비 작동신뢰성 기반 건축용도별 화재리스크 분석에 관한 연구 (A Study on the Analysis of Fire Risk for each Building Usage Based on the Reliability of Operation of Fire Protection System)

  • 진승현;김혜원;서동구;권영진
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2020년도 봄 학술논문 발표대회
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    • pp.113-114
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    • 2020
  • In the design and maintenance of buildings, identifying the degree of damage in the event of a fire is an important factor in fire prevention and fire safety design. In order to predict fire damage, safety measures should be established by predicting the nature of evacuation according to fire, smoke and in-house characteristics, and the effects of the operation of fire safety facilities should also be considered, but in Korea, the risk analysis due to the operation of fire safety facilities is insufficient. Accordingly, this study uses fire statistics and sprinkler inspection data to analyze the degree of fire damage caused by the operation of sprinkler facilities in a probabilistic manner.

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정보시스템 사용과 성과에 있어서 자발성의 조절효과에 관한 연구 (A Study on the Moderating Effect of Perceived Voluntariness in the Organizational Information System Usage and Performance)

  • 이승창;이호근;정창욱;정남호;서응교
    • Asia pacific journal of information systems
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    • 제19권2호
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    • pp.195-221
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    • 2009
  • According to an industry report, a large number of organizations have invested in Organizational Information System(OIS) in the past few years. Several research results indicate that successful investments in OIS lead to productivity enhancement, while failed ones result in undesirable consequences such as financial losses and dissatisfaction among employees. In spite of huge investments, however, many organizations have failed in achieving the hoped-for returns from OIS. Thus, understanding user acceptance, adoption, and usage of new IS(Information Systems) is an important issue for IS practitioners. Indeed, study of the user acceptance of new information system has been one of the most important research topics in the contemporary IS literature. Several theoretical models are tested to examine 'user acceptance' and 'usage behavior' in IS context. While many research models incorporate 'ease of use' or 'usefulness' as important factors in explaining user acceptance, Technology Acceptance Model(TAM) has been one of the most widely applied models in user acceptance and usage behavior. Even in recent IS studies that employ theories of innovation diffusion in the area of IS implementation, a major focus has been on the user's perception of information technologies. In this research, we study 'voluntariness' as an important factor in IS acceptance by users. Voluntariness is defined as "the degree to which the use of the innovation is perceived as being voluntary, or of free will" When examining the diffusion of accepting OIS, a thoughtful consideration should be given to 'perceived voluntariness.' Current article has following research questions: 1) What models are appropriate to explain the success of OIS? and 2) How does the 'voluntariness' affect the success of OIS? In order to answer these questions, a research model is proposed to describe the detailed nature of association among three independent variables (IT usage level, task interdependency, and organizational support), a mediating variable (IS usage), a dependent variable (perceived performance), and a moderating variable(perceived voluntariness). The central claim of this article is that organizations hardly realize expected returns from OIS investments unless perceived voluntariness is effectively managed after operating OIS. As an example of OIS in this study we have selected the Intranet of Republic of Korea Air Force (ROKAF). ROKAF has implemented the Intranet in an attempt to improve communication and coordination within the organization. To test our research model and hypotheses, survey questionnaires were first sent out to 400 Intranet users. With the assistance of ROKAF, Intranet users were initially identified among its members, and subjects were randomly drawn from the pool. 377 survey responses were finally returned. The unit of measurement and analysis in this research is a personal level. Path analysis based on structural equation modeling was used to test research hypotheses. Construct validity represents accordance between the theoretical base concept of constructs and its measurement items. Tests for the reliability and discriminant validity are accepted, thus verifying our survey instrument. In this research, we have proposed a conceptual framework to highlight the importance of perceived voluntariness after organization deploys OIS. The results of our analysis present several key finding. First, all three independent variables (IT usage level, task interdependency, and organizational support) have significant effects on IS usage, which will eventually improve performance. Thus, IS usage plays a mediating role between antecedent variables (IT usage level. task interdependency, and organizational support) and performance improvement. Second, the effect of the task dependency was the highest for IS usage among the three antecedent variables. This is highly plausible since one of the Intranet's major capabilities is to facilitate communication among members within an organization. Accordingly, we conclude that the higher the task dependency, the higher Intranet usage. The effect of user's IT usage level was the second, while the effect of the organizational support was the third. Finally, the perceived voluntariness plays a pivotal role in enhancing perceived performance in personal level after launching the Intranet. Relationships among investigated variables were significantly different between groups with a high level and a low level of voluntariness. The impact of the Intranet usage on the performance was greater in the higher level voluntariness group than in the lower one. For the lower level voluntariness group, the user's IT usage had the highest effect on the Intranet usage among the three antecedent variables. In short, our study suggests that the higher the perceived voluntariness is the more IS usage will be. Perceived voluntariness was found to have a moderating effect on the relationships among user IT usage level, task interdependency, IS usage, and perceived performance, supporting all the hypotheses on the moderating effect. Most of all, user IT usage level has the strongest influence on IS usage, indicating that users with superior IT usage are more likely to enjoy a high level of perceived performance.