• 제목/요약/키워드: Customer Preferences

검색결과 204건 처리시간 0.028초

온라인 구매 시 분할 결제가 가능한 가분형 카드 결제 방법과 시스템 (Method and System for Divisible Card Payments for Online Purchases)

  • 조준서
    • 경영정보학연구
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    • 제8권3호
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    • pp.65-80
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    • 2006
  • 본 논문은 여러 개의 신용카드를 이용하여 한가지 상품을 구매하는 것을 가능하게 하는 '분할 가능한 신용카드 결제 시스템'을 제안한다. 이 카드 결제 시스템 구조의 가장 큰 장점은 기존의 카드 결제 시스템의 제반구조에서 두가지 방법으로 구조를 변형하였다. 첫째로 판매자에게 그들이 해당 카드 발급 기관으로부터 분할결제가 가능하도록 카드 승인 과정을 제어할 수 있는 V-Card Manager(VCM)가 추가된다. 두 번째로 소비자가 그들의 선호에 따라서 사용자에게 맞추어져 분할 결제가 가능한 카드를 생성할 수 있도록 소비자 자신들에게 V-Card Agent(VA)가 설치된다. 본 연구는 고객의 이익과 선호에 따라서 분할 결제를 가능하게 하는 맞춤형 신용카드 결제방법을 제시한다.

홍콩 영화에 관한 고객 리뷰의 텍스트 마이닝 기반 분석: 관객 선호도의 진화 발견 (Text Mining-Based Analysis of Customer Reviews in Hong Kong Cinema: Uncovering the Evolution of Audience Preferences )

  • 손화양;이정승
    • Journal of Information Technology Applications and Management
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    • 제30권4호
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    • pp.77-86
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    • 2023
  • This study conducted sentiment analysis on Hong Kong cinema from two distinct eras, pre-2000 and post-2000, examining audience preferences by comparing keywords from movie reviews. Before 2000, positive keywords like 'actors,' 'performance,' and 'atmosphere' revealed the importance of actors' popularity and their performances, while negative keywords such as 'forced' and 'violence' pointed out narrative issues. In contrast, post-2000 cinema emphasized keywords like 'scale,' 'drama,' and 'Yang Yang,' highlighting production scale and engaging narratives as key factors. Negative keywords included 'story,' 'cheesy,' 'acting,' and 'budget,' indicating challenges in storytelling and content quality. Word2Vec analysis further highlighted differences in acting quality and emotional engagement. Pre-2000 cinema focused on 'elegance' and 'excellence' in acting, while post-2000 cinema leaned towards 'tediousness' and 'awkwardness.' In summary, this research underscores the importance of actors, storytelling, and audience empathy in Hong Kong cinema's success. The industry has evolved, with a shift from actors to production quality. These findings have implications for the broader Chinese film industry, emphasizing the need for engaging narratives and quality acting to thrive in evolving cinematic landscapes.

Exploring the customer perceived value of online grocery shopping: a cross-sectional study of Korean and Chinese consumers using Means-End Chain theory

  • Xinyu Jiang;Hyo Bin Im;Min A Lee
    • 대한지역사회영양학회지
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    • 제29권4호
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    • pp.318-335
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    • 2024
  • Objectives: Despite the growing market share of online grocery shopping, there is a need to understand customer perceived value due to the ongoing advancements in information technology. This study explores the connections between attributes, consequences, and values. Additionally, it conducts a cross-country comparison of consumers' online grocery shopping behaviors to gain a deeper understanding of consumer market segments and any potential variations among them. Methods: Data was collected through an online questionnaire survey conducted from May 1 to 15, 2024, targeting 400 consumers in Seoul, Korea, and Shanghai, China, who have experience with online grocery shopping. The survey utilized the Means-End Chain theory and association pattern technique hard laddering. Data collation and analysis were conducted using the IBM SPSS Statistics 28.0 program. The LadderUX software was employed to analyze the links between attributes, consequences, and values and create the consumer purchasing process's implication matrix and hierarchical value map (HVM). Results: The study identified key attributes that influence online grocery shopping decisions, including delivery service, price, freshness, and quality. Korean consumers demonstrated a higher sensitivity to price (19.0%) and delivery service (17.0%). In contrast, Chinese consumers prioritized delivery service (15.0%) and after-sales service (14.8%). Commonly cited consequences included time saving (12.6% for Koreans, 11.3% for Chinese), whereas prevalent values encompassed convenience (36.8% for Koreans, 19.6% for Chinese) and economic value (26.6% for Koreans, 14.7% for Chinese). The HVM underscored these insights, highlighting diverse consumer preferences and country-specific nuances. Conclusions: The findings highlight the current state of online food consumption and consumers' value systems, revealing variations among countries. These findings offer empirical insights that can be used to create customized global marketing strategies that resonate with various consumer preferences and market dynamics.

인테리어 디자인을 위한 相談 補助 시스템의 開發 (The Development of a Consulting Assisting System for Interior Design)

  • 최진원;이현수
    • 한국주거학회논문집
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    • 제9권2호
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    • pp.51-56
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    • 1998
  • With the improved quality of life standards interior design is recently gaining more concerns than ever before. This requires more well organized and standardized business and marketing in the field. Consequently, a few interior design firms concern about computerizing their marketing process to do this. This paper focuses on developing a computerized consulting system assisting interior design. For this a standardized consulting process is developed. The process includes the input of customer's information, surveying customer's preferences on interior design styles, estimation and budget adjustment, suggesting packages and interior items, and printing consulting results. The system developed is valuable in three different viewpoints: First, from the customer's view it can be a decision-making tool. Second, from the consultant's point of view it is a front-end marking tool. Third, it is an information collector from the viewpoint of an interior design firm.

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Implementation of Customized Variable Insurance Management System Using Data Crawling and Fund Management Algorithm

  • Nam, Sung-hyun;Kwon, Soon-kak
    • Journal of Multimedia Information System
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    • 제8권1호
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    • pp.69-74
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    • 2021
  • This paper accumulates the product structure data such as bond obligation ratio and investment ratio for variable insurance using crawling from the insurance company's API, also accumulates variable insurance income and project expenses for variable insurance using crawling from the API of life insurance association. From these accumulated data, the correlation coefficient between fund product and customer preference is calculated with an investment algorithm, and variable insurance funds by customer investment preference and product structure are recommended according to market conditions. From the simulation results, it is shown that the proposed variable insurance management system properly recommends and manages variable insurance according to customer preferences.

객체기반 공연예술 예약 스케줄링 기법 (The techniques of object-based scheduling for performing art reservation)

  • 김진봉
    • 한국컴퓨터산업학회논문지
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    • 제9권4호
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    • pp.171-176
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    • 2008
  • 인터넷상에서 고객들이 공연을 예약할 때에 대다수 예약 기법들은 고객들의 선호도를 고려하지 않고 예약이 이루어진다. 이러한 예약 기법들은 서비스 산업에서 중요한 고객들의 만족도를 향상시키기 어려운 문제점이 있다. 본 논문에서는 객체기반 스케줄링 기법을 공연예술 예약 문제에 적용하여 공연예술 예약 시에 일어날 수 있는 문제점을 해결하고자 하였다. 객체기반 공연예술 예약 스케줄링 기법은 객체지향개념을 기반으로 각 객체들이 가지고 있는 사건들을 주어진 제약들에 만족하도록 목표인 좌석배치도에 배정하는 기법이다. 각 객체들은 전체적인 만족도를 고려하면서 그 객체들의 우선순위에 따라서 자원을 배정하고, 자원에 대한 객체의 선호도 차이를 가질 수 있게 하였다. 클래스에 따라서 우선순위를 가진 객체들은 제약을 만족하면서 최선의 슬롯을 선택하여 사건을 배정한다. 사건의 배정이 실패하거나 백크래킹을 최소화하도록 전체 객체들의 만족도를 높이는 방향으로 스케줄링을 시행한다.

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중국 산동성내 한식당 이용 중국인의 서비스품질속성에 대한 인식이 고객 만족도, 재방문 의도 및 추천 의도에 미치는 영향 (The Effect of Chinese Perceptions of Quality Attributes on Customer Satisfaction, Revisit Intention and Recommendation Intention for Korean Restaurants in Shandong, China)

  • 한용;이영은
    • 한국식품영양학회지
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    • 제30권5호
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    • pp.943-959
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    • 2017
  • This study was conducted to survey the perception and preferences of customers that have dined at Korean restaurants in China and investigate the importance and performance level of quality attributes, customer satisfaction, revisit intention and recommendation intention. The survey was conducted January 31~March 1, 2016 in China. The 293 questionnaires (97.7%) were analyzed using SPSS(Ver. 23.0) and AMOS(Ver. 21.0). Results of this study are as follow: Customers that dined at a Korean restaurant in China were composed of 157 women and 136 men. Regarding the reason for preferring Korean cuisine, taste, hygiene and nutritional value of Korean food were the most significant quality factors. Regarding complaints about Korean food, Chinese people placed much emphasis on freshness of ingredients when dining out, based on the majority of complaints about ingredients that were not fresh. The main reason for leftover food were personal eating habits and that of customers revisiting food taste and nutrition. Path model among customer satisfaction, revisit intention and recommendation intention revealed the factor of menus and attributes of menu items regarding customer's age that had an impact on customers' satisfaction, and association with customers' satisfaction, revisit intention and recommendation intention as well.

콜라보레이션 화장품의 캐릭터 특성이 소비자의 호감도에 미치는 영향 (The Effects of Character Characteristics of Collaboration Cosmetics on Consumer Preferences)

  • 배소정;임하늘;김경아
    • 문화기술의 융합
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    • 제4권4호
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    • pp.1-10
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    • 2018
  • 현재 화장품 시장은 새로운 변화를 모색하고 있다. 이에 소비자의 호감도에 대한 중요성은 부각되고 있는 실정이다. 그에 따른 대안에 대해서는 많은 관련 기업과 시장에서 노력하고 있을 것이다. 따라서 본 연구에서는 외부 캐릭터를 이용한 콜라보레이션 화장품의 캐릭터 특성에 대해 알아보고, 소비자의 호감도에 미치는 영향을 실증적으로 살펴보았다. 콜라보레이션 제품을 1회 이상 구매자를 대상으로 설문조사를 실시하였고 구조방정식을 통해 자료를 분석하였다. 분석결과 본 연구는 친숙성과 창의성이 소비자의 호감도에 통계적으로 유의한 영향을 미치고 있음을 확인할 수 있었다.

간판의 기능과 디자인 요소가 고객 선호도에 미치는 영향 (Impact of Function and Design Elements of Sign on Customer Preference)

  • 김현옥;박수용;이동형
    • 산업경영시스템학회지
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    • 제41권2호
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    • pp.167-173
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    • 2018
  • Each municipality is promoting signboard improvement projects, but the effectiveness is not great. The main reason for this is that when the signboard is manufactured the location of the shop is only dependent on the visual aspiration effect and it is not harmonized with the building by applying uniform design. The signboard are installed almost everywhere in the city, such as residential, natural and commercial environments. And the signboard provides various services such as traffic information and life safety to customers. Also, by applying design and functional elements, we can enhance the competitiveness of companies and improve the urban environment by enhancing the mutual connection effect of customers and space. The purpose of this study is to investigate the effect of design elements and functional elements of the signboard on customer preference. In other words, we conducted surveys and analyzes of 152 specialists and non-experts (customers, self-employed). As a result of the study, the following conclusions were drawn. First, the functions and design elements of signboards are important factors that have a positive effect on customer preference. Second, the function of the signboard has a positive(+) influence on the customer preference, and the information providing function and the corporate image side function directly affect the customer preference. Third, color elements have a positive(+) meaningful effect on customer preference. Especially, similar color sign affects customer preference positively. Fourth, the signboard design component has a positive(+) significant effect on customer preference. In particular, typefaces have a positive effect on customer preference.

선호도 추정모형과 협업 필터링기법을 이용한 고객추천시스템 (Customer Recommendation Using Customer Preference Estimation Model and Collaborative Filtering)

  • 신택수;장근녕;박유진
    • 지능정보연구
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    • 제12권4호
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    • pp.1-14
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    • 2006
  • 본 연구는 상품추천을 위해 필요한 고객 선호도 추정모형(Customer Preference Estimation Model)을 제안하고, 이러한 선호도 추정결과에 따른 선호도 정보를 이용하여 궁극적으로 상품추천의 성과를 제고시키기 위한 방법을 제시하였다. 즉, 제품에 대한 고객 선호 영향요인들과 고객 선호도와의 관계를 모형화 함으로써 고객 선호도를 보다 더 정확히 추정할 수 있는 새로운 선호도 추정모형을 제안하였다. 이 제안모형은 선호도 영향요인들의 상대적인 가중치를 선호도 최적화 학습을 통해 도출함으로써, 보다 정확한 선호도 측정을 가능하게 해 준다. 한편, 이 모형의 타당성을 검증하기 위해서 본 연구에서는 가상서점 고객들을 대상으로 고객 선호도 정보를 수집한 후, 본 제안모형을 적용했을 때의 협업 필터링의 추천성과와 사전가중치 부여방식인 기존 선호도 계산식을 이용했을 경우의 추천성과를 비교 분석하였다. 이에 대한 실증분석 결과는 본 연구에서 제안한 선호도 추정모형을 적용했을 때의 협업 필터링의 성과가 기존 선호도 계산방식을 적용했을 때의 협업 필터링의 성과보다 더 우수한 것으로 나타났다.

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