• 한국경영과학회지
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• 제34권4호
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• pp.165-183
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• 2009

In a service process, the customer typically experiences two types of interactions; one is interaction with the physical ambiance (servicescape) and the other is with employees who may be responsible for the service process quality. The literature in general supports that process quality is a critical determinant for overall service quality and customer satisfaction. In this paper, we primarily examine how the servicescape intervenes the association between process quality and employee/customer satisfaction. The proposed models are tested. using the data collected from the major golf courses in Korea. The results suggest that improving process quality and servicescape have a positive influence on employee/customer satisfaction directly and/or indirectly, but the effect of servicescape may be stronger in the case of golf course businesses. Servicescape also contributes to improving process quality by enhancing employee satisfaction. These results collectively indicate that management emphasis on improving service quality without renovating physical surroundings may results in unsatisfactory outcome.

• 한국조경학회지
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• 제29권5호
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• pp.84-91
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• 2001

The purpose of this thesis is to search for appropriate design elements to manage ponds on golf courses. This paper showed that a variable, width, and volume have significant influence on satisfaction(Sig 0.001). This research investgated golf courses in Kyung-ki province. In short, we measured the physical design elements of ponds to bring out major factors which could determine satisfaction of golf courses for golfcourse manager(greenkeeper). The results between satisfaction and physical variable came out as follows; 1, Golfcourse managers(Green keepers) responded to questions that they were satisfied in only 29.9% of the ponds. We found that they considered management very highly. we could evaluated the value of necessity and importance are high, that is importance to manage ponds 2. Some physical design elements(volume, width) increased dependent variable(satisfaction) and others(length, area, circumference, index of shape) decreased dependent variable(satisfaction) 3. Volume has an influence on dependent variable more than depth on index of shape. 4 If the result of \`index of shape\` decreased, the result of \`management satisfaction\` would be high, and when volume is 8500ton∼17000ton, depth is 27m∼3.1m, \`management satisfaction\` would be high. The research findings can be used for planning and designing of golfcourses for designers, and by management for greenkeepers, and will provide pertinent design elements far design of golfcourses. We suggest that the interrelation between ponds and strategic play must be examined in future research.

• 한국산업융합학회 논문집
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• 제22권6호
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• pp.749-756
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• 2019

Big data is structured and unstructured data that is so difficult to collect, store, and so on due to the huge amount of data. Many institutions, including universities, are building student convergence systems to foster talents for data science and AI convergence, but there is an absolute lack of research on what kind of education is needed and what kind of education is required for students. Therefore, in this paper, after conducting the correlation analysis based on the questionnaire on basic surveys and courses to improve the curriculum by grasping the satisfaction and demands of the participants in the "2019 Big Data Youth Talent Training Course" held at K University, Regression analysis was performed. As a result of the study, the higher the satisfaction level, the satisfaction with class or job connection, and the self-development, the more positive the evaluation of program efficiency.

• 디지털산업정보학회논문지
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• 제18권3호
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• pp.43-53
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• 2022

This study analyzed the learning effect on K-MOOC. It was confirmed how the ease and interaction of K-MOOC affects learning satisfaction and Learning Persistence. The results of the study are as follows. First, it was found that the interaction and ease of K-MOOC learners had a positive effect on learning satisfaction. Second, it was found that the ease and interaction of K-MOOC learners had a positive effect on the Learning Persistence. Third, the satisfaction and willingness of learners with prior course experience of K-MOOC learners were high, and there was a significant difference according to the course experience. This study is meaningful in that the effect of actual learning activities was verified for K-MOOC learners. Based on the results of this study, it is necessary to conduct a comparative study on the K-MOOC activation plan and the case of using K-MOOC at each university.

• 복식문화연구
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• 제10권2호
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• pp.186-199
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• 2002

This study is carried out to examine the purpose of utilization and the degree of satisfaction on the information collected from the Internet site for the understanding of the reality of clothing information for college students. The results are as fellows; 1 . Three primary factors have been abstracted for the satisfaction of information. 2. The difference in the purpose of utilizing information, depending on the individual characteristic of students and the features related to computer, was shown in the difference of major and school year, number of the internet connection per day, capability of using computer, period of using computer, and frequency of information searching. The more the number of internet connection per day, the less the capability of using computer, and searching for information when required, internet can be utilized for study and work. 3. The difference in the degree of information satisfaction, depending on the individual characteristic of students and the features related to computer, was shown in the difference of major, school year, opportunity to take computer-related course, frequency of searching information, and etc. More positive and satisfactory response was derived from these not majoring in clothing rather than those majoring, those taking computer course related to clothing, and those searching for clothing information periodically. 4. The primary factors affecting the satisfaction on the overall information of clothing show difference in terms of sex and frequency of searching information. Female students show lower degree of satisfaction than male students and more satisfaction on the information searched as the frequency of searching becomes less.

• 농촌계획
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• 제22권2호
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• pp.131-140
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• 2016

This study examined effects of service quality, reliability, responsiveness, assurance, tangibles and empathy on customer satisfaction and customer loyalty by surveying users of Jangsu Horse Riding Experience Course at a time that an interest in horseback riding experience increases. Hypothesis was tested by conducting frequency analysis and regression analysis. It was found that for service quality and customer satisfaction of horse riding experience which is hypothesis 1, all dimensions except empathy were significant. It was revealed that hypothesis 2 which customer satisfaction will have a significant influence on customer loyalty is significant. It was found that hypothesis 3 which service quality will have an influence on customer loyalty is significant except assurance of service quality. Findings of this study suggest that empathy in customer satisfaction and assurance in customer satisfaction should be improved.

• 한국치위생학회지
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• 제6권3호
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• pp.187-201
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• 2006

The purpose of this study is to examine the satisfaction for college life and oral prophylaxis subject and improve the satisfaction for this subject by satisfying students' desire through the results of correlation, and to inspire a professional sense by helping students enjoy healthy college life. In order to achieve these purposes, 127 senior students of the Dental Hygiene Department, Kwangju Health College took part in this study to examine the satisfaction for a study course, a lab, professors, a college, and subjects. The following results were obtained. 1. The overall satisfaction for the Dental Hygiene Department was 2.83 and the highest dissatisfaction factors included difficult subjects and non-aptitude. The overall satisfaction for professors was 3.33 and students wanted professors' human contact with students and a well-prepared lecture. The overall satisfaction for college life was 2.65, suggesting not very high satisfaction, and the highest dissatisfaction factors included similar life to high school and surrounding environment. 2. The overall satisfaction for theory was 3.83 and for practice was 3.91 in oral prophylaxis. While the highest satisfaction was found in 'the objective and direction of class' and 'class and a supplementary lesson in not giving a lecture', the lowest satisfaction was found in 'experience in reading textbook-related materials or books'. 3. The correlation of the satisfaction of theory and practice of oral prophylaxis was examined. The satisfaction of oral prophylaxis theory was positively correlated with a school course, professors, and college, while the satisfaction of oral prophylaxis practice was positively correlated with a school course, professors, college, satisfaction of oral prophylaxis theory, and present health condition(p<0.05). 4. Factors influencing the satisfaction for the theory of oral prophylaxis included professors, while factors influencing the satisfaction for the practice were statistically significant in professors and health condition(p<0.05). Based on these results, in order for professional dental hygienists to be developed as professionals serving society, it is recommended to enhance the satisfaction for an oral prophylaxis subject and that professors should provide warm-hearted support and become a role model as an educator.

• 한국도서관정보학회지
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• 제46권3호
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• pp.89-118
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• 2015

본 연구에서는 문헌정보학 교육과정에 캡스톤 디자인 과목을 개설하고 강의계획서 및 매뉴얼을 개발하여 적용하였으며, 교육전후 설문을 통하여 교과목 성과를 분석하였다. 그 결과 첫째, 필요요소는 수행기대효과와 0.414의 정적(+) 상관관계를 보여주었으며 학습성과기대와는 0.452의 정적(+) 상관관계를 보여주었다. 수행기대효과는 학습성과기대와 0.767의 강한 정적(+) 상관관계를 보여주었다. 둘째, 캡스톤디자인 교과목에 대한 이해정도는 교육과정 수행 전 3.56이었으나 교육과정 수행 후 4.07로 향상된 것으로 나타났다. 셋째, 캡스톤디자인 교과목의 필요요소에 대한 인식은 교육과정 수행 전 4.13이었으나 교육과정 수행 후 4.39로 높아진 것으로 나타났다. 넷째, 캡스톤디자인 교과목의 수행기대효과에 대한 인식은 교육과정 수행 전 3.77이었으나 교육과정 수행 후 3.88로 높아진 것으로 나타났다. 다섯째, 캡스톤디자인 교과목의 학습성과에 대한 인식은 교육과정 수행 전 3.79이었으나 교육과정 수행 후 4.22로 높아진 것으로 나타났다.

• 근관절건강학회지
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• 제28권1호
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• pp.50-60
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• 2021

Purpose: The purpose of this study is to verify the effect of improving global health nursing competency, understanding of international development cooperation and satisfaction of education for nursing students through the course of global health in nursing. Methods: This study is a design of similar experiments before and after the non-equivalent control group to verify the difference in degree between global health nursing competency and understanding of international development cooperation by the course of global health in nursing of nursing students. Results: The degree of global health nursing competency of the experimental group that took the course of global health in nursing has significantly improved compared to the control group that did not participate, and a total of 30 detailed items showed significant differences. Conclusion: In this study, the global health nursing competency and understanding of international development cooperation have improved since nursing students took the course of global health in nursing. It suggests that the development and evaluation of nursing curriculum is necessary at a time when the global health nursing competency needs to be improved.

• 지역사회간호학회지
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• 제31권1호
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• pp.76-85
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• 2020

Purpose: The purpose of this study is to examine the mediating effect of acculturative stress on the impact of satisfaction with life and career identity on depression among the Vietnamese students enrolled in a language course in Korea. Methods: A questionnaire survey was conducted to get answers of 225 Vietnamese students enrolled in the language course in a college in Busan. Data were collected from November to December 2018. The Data were analyzed with descriptive statistics, Pearson's correlation coefficients and path analysis using SPSS/WIN 20.0 and Amos 18.0 program. Results: Acculturative stress was affected by satisfaction with life (β=-.43, p<.001) and career identity (β=-.45, p<.001). Furthermore, depression was affected by acculturative stress (β=.49, p<.001) and career identity (β=-.25, p<.001), but depression was not affected by the satisfaction with life (β=-.15, p=.029). The mediating effect of acculturative stress between two exogenous variables(satisfaction with life and career identity) and depression was proved. Conclusion: The result of this study suggests that it is necessary to develop an intervention program to reduce the acculturative stress and depression of Vietnamese students enrolled in the language course.