• Title/Summary/Keyword: Coupon

Search Result 261, Processing Time 0.028 seconds

Effects of Brand Familiarity and Coupon Proneness of a Restaurant Chain on Coupon Redemption & Revisit Intention - Based on Undergraduate Student - (외식업체의 브랜드 친숙도와 쿠폰 이용 성향이 쿠폰 상환 및 재방문 의도에 미치는 영향에 관한 연구 - 대학생을 중심으로 -)

  • Lee Young-Nam;Nam Ja-Sook;Jo Sung-Moon
    • Journal of the East Asian Society of Dietary Life
    • /
    • v.16 no.4
    • /
    • pp.481-487
    • /
    • 2006
  • Coupons that restaurants are competitively issuing have considerable effects on company profits, depending on the performance of redemption rate. The purpose of the study is to identify the coupon type that consumers most prefer, among coupon types the most frequently issued restaurants, and to investigate consumers' coupon redemption rate and revisit intention based on brand familiarity. In this study, freshmen and sophomores in the 2-year colleges and the universities located in Seoul and Kyoungi province were sampled by convenience sampling, and surveyed about 3 coupon types (free meal coupon, discount rate coupon, discount price coupon) with 150 copies of questionnaire for each type, totally 450 copies randomly distributed. As a result, relationship between coupon redemption intention and revisit intention based on brand familiarity was that, the higher brand familiarity was, the higher coupon redemption intention and revisit intention were, regardless of coupon types. This study lies in that it approached to discount method, one of the coupon types, by further subdividing into discount rate and discount price, and that redemption intention and revisit intention were studied by taking account of coupon familiarity.

  • PDF

NFC Mobile Coupon Protocol Based on Hash (해시 기반 NFC 모바일 쿠폰 프로토콜)

  • Lee, Jae-Dong
    • Journal of Korea Multimedia Society
    • /
    • v.20 no.5
    • /
    • pp.782-790
    • /
    • 2017
  • As most of the recent smart devices have NFC function the NFC mobile coupon will become one of the pervasive NFC applications. We need the secure NFC coupon protocols to issue and use NFC mobile coupon. In this paper, we analyze the security of the previous protocols and point out the problems of security. As the result of analysis, Premium M-coupon Protocol proposed by A. Alshehri and S. Schneider is the most secure but has unnecessary operations. We propose the Modified Premium M-coupon Protocol-1 with the unnecessary operations removed and show this protocol is secure by security analysis. Most of NFC mobile coupon protocols use the cryptography with the shared secret keys. We propose the Modified Premium M-coupon Protocol-2 without the shared secret keys and show this protocol is secure by security analysis.

The Effect of Costs of Coupon on Consumer Satisfaction (쿠폰 종류에 따른 쿠폰이용비용과 소비자 만족에 관한 연구)

  • 김소연;여정성
    • Journal of the Korean Home Economics Association
    • /
    • v.42 no.7
    • /
    • pp.73-88
    • /
    • 2004
  • The purpose of this study was to understand how consumers perceive the costs of couponing by coupon types and to suggest ways in which coupons should be developed to contribute to consumers' welfare. Costs/benefits of coupons as the most close antecedent variable included the following 8 constructs: searching costs, clipping costs, storing costs, extra expenses, substitution costs, pressure of holding, uncomfortable feelings, and regrets. Since it was hypothesized that the cost of couponing differs by coupon type, four coupon-types were examined: homepage coupon, E-mail coupon, DM coupon, and newspaper/magazine coupon. Data for this research were collected through 732 responses to a self-administered survey of consumers who had used all four types of coupons requesting participation from members of Internet survey firm. The conclusions of this research can be summarized as follows: (1) Women preferred off-line coupons but men preferred on-line coupons. In addition, consumers in Seoul were more familiar and satisfied with on-line coupons than consumers in other regions. (2) Among constructs of costs, consumers perceived regrets, pressure of holding, and substitution costs highly. Differently from previous studies, consumers perceived searching costs and clipping costs to be less important than other costs. (3) Storing costs, pressure of holding, and uncomfortable feelings were higher in off-line coupons, whereas clipping costs, extra expenses, and substitution costs were higher in on-line coupons. (4) In general, most constructs of costs in using homepage and newspaper/magazine coupons were higher than those of E-mail and DM coupons. (5) Cost perception was negatively related to coupon satisfaction at coupon, except newspaper/magazine coupon which was the least satisfactory coupon, regardless of costs (6) Consumers were more satisfied with direct-distribution coupons such as E-mail and DM coupons than public-distribution coupons such as homepage and newspaper/magazine coupons.

Can Coupon Holding Duration and Message Framing Increase the Effect of Push Notifications on Mobile Coupon Redemption? Evidence from A Randomized Field Experiment

  • Soonki Hwang;Jai-Yeol Son;Sunju Park;Kil-Soo Suh
    • Asia pacific journal of information systems
    • /
    • v.33 no.3
    • /
    • pp.812-830
    • /
    • 2023
  • We propose a mobile coupon strategy designed to increase the effect of push notifications on redemption. The proposed strategy recommends that firms deliver mobile coupons with distant expiration dates and remind them through push notifications framed negatively once these expiration dates become imminent, rather than frequently sending coupons with near expiration dates. We test the effectiveness of the proposed strategy using data collected through a randomized field experiment. The findings indicate that push notifications enhance coupon redemption rates for coupons that are held longer by customers than those that are recently received. Additionally, we found that sending negatively framed push notification messages to remind customers of imminent coupon expiration dates further resulted in higher coupon redemption rates. The findings can be employed to offer useful guidance on how to effectively design mobile coupons for achieving higher redemption rates.

A Case Study on Restaurant Online Coupon Redemption Behavior of Resting Customers (외식업 온라인 쿠폰 이용 사례 연구 : 휴면 고객 재방문을 중심으로)

  • Shin, Seo-Ho;Shin, Seo-Young;Choi, Kyu-Wan;Yang, Il-Sun
    • Korean Journal of Community Nutrition
    • /
    • v.13 no.5
    • /
    • pp.693-700
    • /
    • 2008
  • The purposes this study were to a) analyze the revisiting ratio of resting customers after issuing online coupons, b) compare the characteristics of coupon redemption customers with non-redemption customers. For this study, the customers of M restaurant who did not revisit during the last 8 months were classified as 'resting customers', totaling 4,052 customers. The online coupons, valid for 9 months, were sent via e-mail to those customers. After that, the data collected from those who redeemed the coupon in September 2006 was utilized. As a result of sending the coupon to 4,052 resting customers, 1,288 customers redeemed the coupon during the study period, showing relatively high redemption ratio (31.6%). The average check of customers with the online coupon was decreased by 22% compared with customers without the coupon, but the party size remained almost the same, 2.6 customers, and also the redemption ratio was increasing as the expiration date of the coupon was approaching. The redemption ratio of female (35.3%) was much higher than male (19.2%), representing higher redemption possibility of the female customers by issuing the coupon. The redemption ratio of the twenties (69.1%) was obviously higher than other age groups. Also, the non-redemption ratio of other groups except the twenties was higher than the redemption ratio. The redemption ratio of low-educated was higher, under college degree (58.6%), college degree (35.4%), and over college degree (16.6%). Following the result of the average visiting frequency of redemption customers during last the 8 months was 4.2, the frequency of non-redemption customers was 9.8. The total average visiting of non-redemption customer was 10.5, and that of redemption customers was 8.6. Customers who visited the restaurant less frequently in the past have higher possibility to revisit after receiving the coupon.

A Study on the influencing factors for Satisfaction of Mobile Coupon Service (모바일 쿠폰 서비스의 만족에 미치는 요인 연구)

  • Lee, Sang-Ho
    • Journal of Digital Contents Society
    • /
    • v.13 no.3
    • /
    • pp.301-307
    • /
    • 2012
  • This study deals with the influencing factors for satisfaction of mobile coupon service. Thus researcher examined a structural equation modeling methodology of the path within word of mouth, satisfaction, and other exogenous variables (economic value, trust, joyfulness, innovativeness). As a result of this study, mobile coupon users understand the characteristics of basic coupon concept, and First, it was confirmed that the economic value, innovativeness affected user's trust for coupon service and joyfulness for using coupon. Second, it was confirmed that trust and joyfulness affected user's satisfaction and word of mouth activities. Moreover, this paper's contribution point is the proposes of the one of the post adoption model with the quantitative study of the industrial development stages of current various mobile coupon application.

Effects of sizes and mechanical properties of fuel coupon on the rolling simulation results of monolithic fuel plate blanks

  • Kong, Xiangzhe;Ding, Shurong;Yang, Hongyan;Peng, Xiaoming
    • Nuclear Engineering and Technology
    • /
    • v.50 no.8
    • /
    • pp.1330-1338
    • /
    • 2018
  • High-density UMo/Zr monolithic nuclear fuel plates have a promising application prospect in high flux research and test reactors. The solid state welding method called co-rolling is used for their fabrication. Hot co-rolling simulations for the composite blanks of UMo/Zr monolithic nuclear fuel plates are performed. The effects of coupon sizes and mechanical property parameters on the contact pressures between the to-be-bonded surfaces are investigated and analyzed. The numerical simulation results indicate that 1) the maximum contact pressures between the fuel coupon and the Zircaloy cover exist near the central line along the plate length direction; as a whole the contact pressures decrease toward the edges in the plate width direction; and lower contact pressures appear at a large zone near the coupon corner, where de-bonding is easy to take place in the in-pile irradiation environments; 2) the maximum contact pressures between the fuel coupon and the Zircaloy parts increase with the initial coupon thickness; after reaching a certain thickness value, the contact pressures hardly change, which was mainly induced by the complex deformation mechanism and special mechanical constitutive relation of fuel coupon; 3) softer fuel coupon will result in lower contact pressures and form interfaces being more out-of-flatness.

Effects of E-coupon attributes, Perceived risk in Internet shopping malls on Intention to continuously use online coupons through the User satisfaction - moderating effects of coupon type and gender - (인터넷 쇼핑몰에서의 e-쿠폰 속성, 지각된 위험이 사용자 만족도를 매개로 인터넷쿠폰의 지속적 사용의도에 미치는 영향 - 쿠폰유형과 성별의 조절효과를 중심으로 -)

  • Sim, Sun-Hee;Kim, Ha-Kyun
    • Management & Information Systems Review
    • /
    • v.30 no.2
    • /
    • pp.1-25
    • /
    • 2011
  • In this study, a survey of online coupon user in their 20's and 30's was undertaken to explore how e-coupon attribute, perceived risk affect the intention to continuously use online coupons through mediation of online coupon user satisfaction. Four variables were used as E-coupon attribute variables(economy, amusement, reliability, usefulness) with coupon type and gender being used as moderating variables. The analysis results of relationship between e-coupon attributes, perceived risk and online coupon user satisfaction indicated that amusement, usefulness significantly affected online coupon user satisfaction, and this, in turn, significantly affected the intention to continuously use online coupons. In addition, the test of difference between groups in coupon type and gender, two moderating variables used in this study, found that with respect to coupon type, a moderating effect existed in reliability, usefulness whereas for gender, a moderating effect existed in only reliability. It is considered that this study will provide a credible evidence basis for Internet shopping malls in establishing a coupon promotion strategy including a specific promotional mix best suited to their needs and resources, while implicating that offering highly reliable online coupons will contribute to enhancing satisfaction level among customers using online coupons.

  • PDF

The Effects of Characteristics of Mobile Coupon on the User's Perceived Usefulness and Intention of Use Mobile Coupon (모바일쿠폰 특성이 사용자의 지각된 유용성과 쿠폰 사용의도에 미치는 영향)

  • Jung, Seon Mi;Kim, Hyun Gyu;Kim, Young Hun
    • Culinary science and hospitality research
    • /
    • v.22 no.8
    • /
    • pp.192-203
    • /
    • 2016
  • This study examined the effects of characteristics of mobile coupon on the user's perceived usefulness and intention of using mobile coupon in order to suggest directions to enhances marketing strategies for foodservice company. The research model for this study was designed based on the hypothesis that the characteristics of mobile coupon influenced both the user's perceived usefulness and purchase intention. Based on total 227 customers obtained from the empirical research, this study reviewed validity, reliability and fitness of research model. Major findings of empirical analysis could be summarise as follow. First, among the characteristics of mobile coupon, the easiness of acquisition and the economic value of the mobile coupon had an influence on the mobile coupon user's perceived usefulness. Second, the easiness of acquisition and the economic value of the mobile coupon had an influence on the intention of using mobile coupon. Third, the mobile coupon user's perceived usefulness had an influence on the intention of using mobile coupon.

A Study on the Sales Promotion Methods for Family Restaurant (패밀리레스토랑의 판매촉진전략 방안에 관한 연구 - 쿠폰을 중심으로 -)

  • 진양호;전진화
    • Culinary science and hospitality research
    • /
    • v.7 no.3
    • /
    • pp.211-239
    • /
    • 2001
  • A study is on the coupon which is one of the sales promotion methods for family restaurant. The factor of family restaurant coupon use in the study was analyzed based on theoretical study. In addition, difference of food service manners by behavior and demographic factor, and so by means of this factor was analyzed and was done t-Test and anova. As a result of this study, eight factors were found. This eight factors were named by researcher. Eight factors are as follows There are 1. factor taste, 2. factor choice, 3. factor expectation, 4. factor satisfaction, 5. factor durability, 6. factor convenience, 7. factor safety, 8. factor preference. These factors influence family restaurant coupon used by customer. And so we know that between demographic factor and food service manners are different. In the conclusion, the factor of family restaurant coupon use, by valuable sides and typical sides was presented as the sales promotion methods for coupon. First, valuable side endows coupon with value and so lead persistent purchase. Second, typical side cause interest and so leads repurchase. But in the future, continuous study should be go on for satisfaction of customer and effective marketing strategy of family restaurant.

  • PDF