• Culinary science and hospitality research
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• v.13 no.3
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• pp.20-32
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• 2007

This study investigates the satisfaction with the supply-supplying system and the kitchen operation for the main menu in the food service industry, expecially in the franchisor-franchisee relation. In order to accomplish this purpose of the study, it examines the research on the franchise food industry in terms of research methods and surveys experimental research actually. The total 600 copies of survey had been gathered and 278 copies were used to get the purpose of this study. The SPSS 12.0 version was used to analyze the data. The finding suggests that pork is the very essential material of the supply-supplying system on all kitchen operation of cooking quality, management system, physical supplying system, prime cost and the food hygiene. Comparing results of mean statistic, pork shows much higher mean point than that of chicken on the kitchen operation efficiency. Also, the franchisees will give more satisfaction with main menu using pork than the menu using chicken on the recharter intention.

• Fashion & Textile Research Journal
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• v.12 no.1
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• pp.68-79
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• 2010

This study was fulfilled in the purpose of proposing construction strategies of fashion information industry through the analysis of information user's satisfaction/dissatisfaction on information quality. The research was performed through a depth interview. Data were collected from 18 fashion information users(designers and merchandisers) who were working at fashion apparel industry during October to November 2007. Results from the study showed that there were three dimensions and 18 components of satisfaction/dissatisfaction on fashion information quality: Information quality(understandability, value-added, level of detail, relevance, diversity, objectivity, completeness, accuracy, quantitativeness), Service quality(responsiveness, accessibility, cost efficiency, empathy, reliability), System quality(currency, ease of use, format, timeliness). And the information users were perceiving that there were some changes in notion of preferring information, searching for information and usage of information.

• Journal of Information Technology Applications and Management
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• v.16 no.1
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• pp.51-75
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• 2009

This paper develops an integrative model for IT continuance in the internet shopping environments by integrating the expectation-confirmation and the switching cost factors. Using this model, in addition, this study investigates their differential effects on the mediating variables, such as user satisfaction, commitment, and trust which have been identified as antecedents of users' IT continuance intention. Results show that the product and service-related expectation confirmation factors and the relational switching cost factor can have greater impacts on users continuance intention than the web site design factors, and the financial and procedural switching cost factors. In particular, it is interesting to note that relational switching cost can lead users to more commitment, which is revealed as the strongest antecedent of their continuance intention to use a certain shopping site.

• Proceedings of KOSOMES biannual meeting
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• 2017.04a
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• pp.103-103
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• 2017

• Journal of the Economic Geographical Society of Korea
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• v.15 no.4
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• pp.735-751
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• 2012

A study in which tourist attraction selection attributes of tourists are identified focused on experience of tourists in attraction site and relationship between impacts of tourist attraction selection attributes on satisfaction and behavioral intentions is examined is very necessary. Therefore, the purpose of this study is to investigate the impact of Daejeon ppuri park tourist attraction selection attribute on tourist satisfaction and behavioral intentions through survey targeting tourists after they visit Daejeon ppuri park. Relationship between impacts of tourist attraction selection attributes on satisfaction and behavioral intentions and mediated effect of image of tourist attraction in relationship between impacts of tourist attraction selection attributes on satisfaction and behavioral intentions are analyzed through empirical analysis. As the results of verification of the hypothesis in this study, 'activity and experience' and 'approach and cost' factors show higher impact on satisfaction in relationship between Daejeon ppuri park tourist attraction selection attribute and tourist satisfaction. In addition, it shows that 'activity and experience', 'approach and cost' and 'familiarity' factors have impact on behavioral intentions in relationship between tourist attraction selection attribute and behavioral intentions. Finally, it shows the significant mediated effect in relationship between tourist attraction selection attribute and tourist satisfaction depending on mediated effect of image of tourist attraction, but it does not work as mediated function in behavioral intentions.

• Korean Journal of Adult Nursing
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• v.26 no.6
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• pp.630-641
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• 2014

Purpose: The purpose of current study was to explore the positive outcomes of advanced practice nurse who have experienced the roles in their clinical settings. Methods: This study adopted a qualitative research design based on conventional content analysis. Participants were 16 nurse practitioners have been worked at hospitals or community centers. Data were collected via focus group interviews and analyzed using thematic analysis method. Results: Patients' aspect outcomes were "client-centered care in providing continuity", "providing trust based on expertise", "promoting skilled intervention in patient recovering", "blocking the negative consequences", "quality improvement: nursing becoming tighter", "providing total care for cases that require intensive care", "improving patients outcomes by total management", "increasing confidence in evidence-based professional nursing", "rising the satisfaction by cost-effective services", "providing skilled professional practice", and "providing comprehensive care related to covering various aspects". Other themes elicited also included "promoting efficacy by inter-related health professions supervising", "the expansion of specialized practice areas increase business efficiency", "formation of outside customers due to increasing the satisfaction with skilled nursing care", "filling in the emptying spaces of doctors by practicing reliable role to bridge", "attracting external customers through successful management of subjects", "increasing staff's satisfaction on the role to make a bridge between inside and outside doctors", "24 hours medical expertise of professional staff ready secured", and "low cost, same results, that is, cost-effective" in reference to health care resources aspect. Conclusion: These findings suggested that advanced practice nurses perceived various positive outcomes and provided basic data for outcome indicators of advanced practice nurses' role.

• Journal of the Korea Convergence Society
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• v.11 no.1
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• pp.131-139
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• 2020

Gamers switch their games to a new when get bored or encounter more attractive ones. Switching cost varies by gamers and depends on how they are satisfied with their current game. This study evaluates the satisfaction with current games as the miltiple basic psychological need in the self-determination theory and suggests 'needs-costs' causality research model that explain the variety of gamer's switching behavior. As the empirical test to domestic mobile gamers, the autonomy fulfillment to current game affect reversely with those of autonomy and relatedness. Those relationships between need satisfaction and perceptual switching cost vary according to their age and game genre preference. The results would be applied to understand gamers' switching behavior.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.8 no.3
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• pp.740-747
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• 2004

This research aims at investigating what the determinant factors for the use of web based logistic are and if it enhances the cost reduction and consumer satisfaction for Korean medium sized exporting firms. Furthermore I investigate if there are the interaction effects between the web based logistics and its determining factors on cost reduction and consumer satisfaction. The empirical results show that CEO' s innovativeness, exporting region, exporting share play significant roles in using the web based logistics. Moreover, the web based logistics improve the cost reduction and consumer's satisfaction. The result of two-way variance analysis indicates that there are the interaction effects between CEO's innovativeness, firm size, the activeness of information use and use of the web based logistics on the logistics performances.

• Journal of Korea Society of Industrial Information Systems
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• v.25 no.6
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• pp.125-141
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• 2020

This study focuses on the impact of service expansion for tax service customers and the change in customer's re-use intention, according to the degree of psychological ownership of internal employees when expanding differentiated service areas and the reinforcement of profits according to the representative's tendency. The effects of emphasis, cost emphasis, and double emphasis (revenue and cost dual emphasis) were analyzed. As a result of the study, it was possible to see the changes in the customer's re-use intention according to the psychological ownership of internal workers and satisfying users' customer satisfaction. In addition, it is meaningful to enable the tax agent to pursue a change in the direction of future-oriented service provision, and a new research direction was suggested in terms of the professionalism, quality, and service expansion of the tax agent.

• Journal of Korean society of Dental Hygiene
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• v.11 no.2
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• pp.159-167
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• 2011

Objectives : The purpose of this study was to examine the satisfaction level of dental hygienists with supplementary education. The subjects in this study were 305 dental hygienists, on whom a survey was conducted from September 26 to December 10, 2009. Methods : The instrument used in this study was questionnaires that consisted of three sections: educational environments, the content and method of education, and educational administration. Results : The findings of the study were as follows: 1. In terms of satisfaction level with supplementary education, they gave a mean of 3.13, which was on the average. The dental hygienists who worked in public dental clinics, who had a 10 years or more of career and who worked in the provinces expressed more satisfaction. 2. In terms of satisfaction level with educational environments, they gave a mean of 3.22. They were most gratified with lecturers(3.34), and they expressed the least satisfaction with educational opportunities(3.14). 3. In terms of satisfaction level with the content and method of education, they gave a mean of 3.15. They were most contented with the professionalism of education, and they expressed the least satisfaction with the ratio of theory and practice(2.92). 4. In terms of satisfaction level with educational administration, they gave a mean of 3.02. They were most satisfied with the application procedure(3.22), and they expressed the least satisfaction with educational cost and publicity(2.91). Conclusions : Educational institutions that provide supplementary education should reinforce small-group supplementary education for each district, provide systematic practice-centered educational programs and offer streamlined administration service to boost the satisfaction level of dental hygienists.