• Journal of Korea Society of Digital Industry and Information Management
• /
• v.19 no.1
• /
• pp.57-76
• /
• 2023

This study analyzes the factors and effects on the users' intention to switch from contact center-oriented to AI chatbot-oriented customer services by combining Push-Pull-Mooring Model and provides insights for companies considering the adoption of AI chatbots. To test the model, we surveyed users with experience using chatbots at least once across different age groups. Finally, we analyzed 176 cases for the analysis using IBM SPSS Statistics and SmartPLS 4.0. The results of hypotheses testing rejected the hypotheses for variables of inconsistent quality and low availability of push factors and low switching cost of mooring factor while accepting the hypotheses for the tardy response of push factors and all pull factors. Therefore, these findings provide important implications for researchers and practitioners who wish to conduct research or adopt AI chatbots. In conclusion, users do not feel inconvenienced by the contact center-oriented service but also perceive high trust and convenience with AI chatbot-oriented service. However, despite low switching costs, users consider chatbots a complementary tool rather than an alternative. So, companies adopting AI chatbots should consider what features the users expect from AI chatbots and facilitate these features when implementing AI chatbots.

• Journal of the Korea Society for Simulation
• /
• v.18 no.4
• /
• pp.81-94
• /
• 2009

Research of reusability and variability design for embedded system development is insufficient. An embedded system should be designed to support new devices. If extensibility of embedded system is not considered, it is difficult to reconstruct. Currently, the development productivity and reusability of embedded system are very poor, and this will be cased about problems of increasing maintenance and development cost, and decreasing system quality such as software crisis. In this paper, we present framework of embedded system that address those problems of embedded system. We suggest a plug-in technique, based on reusability framework, which can support various devices dynamically. Also, we propose a dynamic Meta model which is base on plug-in technique.

• Journal of the Institute of Electronics and Information Engineers
• /
• v.51 no.8
• /
• pp.23-29
• /
• 2014

We have studied on ozonate water cleaning mechanisms to apply in manufacturing process of 156 mm silicon wafer which is used in the solar cell fabrication. We have analyzed contamination sources on wafer surface which causes poor quality and performance of products in fabrication process, and examined cleaning process using ozonate water to eliminate it. Contamination sources consist of remaining material like organic matter in slurry and detergent and particles in sawing wire. Using this novel technology it is possible for the solar cell wafer to clean with low cost, high performance, and eco-friendly.

• Agribusiness and Information Management
• /
• v.9 no.1
• /
• pp.7-17
• /
• 2017

Agricultural water management has gained enormous attention in the developing world to alleviate poverty, reduce hunger and conserve ecosystems in small-scale production systems of resource-poor farmers. The story of food security in the $21^{st}$ century in India is likely t o be closely linked to the story of water security. Today, the water resource is under severe threat. The past experiences in India in general and in Andhra Pradesh in particular, indicated inappropriate management of irrigation has led to severe problems like excessive water depletion, reduction in water quality, water logging, salinization, marked reduction in the annual discharge of some of the rivers, lowering of ground water tables due to pumping at unsustainable rates, intrusion of salt water in some coastal areas etc. Considering the importance of irrigation water resource efficiency, Krishna Western Delta (KWD) of Andhra Pradesh was purposively selected for this in depth study, as the farming community in this area are severely affected due to severe soil salinity and water logging problems and hence, adoption of different water saving crop production technologies deserve special mention. It is quite disappointing that, canals, tube wells and filter points and other wells could not contribute much to the irrigated area in KWD. Due to less contribution from these sources, the net area irrigated also showed declining growth at a rate of -6.15 per cent. Regarding paddy production, both SRI and semi-dry cultivation technologies involves less irrigation cost (Rs. 2475.21/ha and Rs. 3248.15/ha respectively) when compared to transplanted technology (Rs. 4321.58/ha). The share of irrigation cost in Total Operational Cost (TOC) was highest for transplanted technology of paddy (11.06%) followed by semi-dry technology (10.85%) and SRI technology (6.21%). The increased yield and declined cost of cultivation of paddy in SRI and semi-dry production technologies respectively were mainly responsible for the low cost of production of paddy in SRI (Rs. 495.22/qtl) and semi-dry (Rs. 532.81/qtl) technologies over transplanted technology (Rs. 574.93/qtl). This clearly indicates that, by less water usage, paddy returns can be boosted by adopting SRI and semi-dry production technologies. Both the system-level and field-level interventions should be addressed to solve the issues/problems of water management. The enabling environment, institutional roles and functions and management instruments are posing favourable picture for executing the water management interventions in the State of Andhra Pradesh in general and in KWD in particular. This facilitates the farming community to harvest good crop per unit of water resource used in the production programme. To achieve better results, the Farmers' Organizations, Water Users Associations, Department of Irrigation etc., will have to aim at improving productivity per unit of water drop used and this must be supported through system-wide enhancement of water delivery systems and decision support tools to assist farmers in optimizing the allocation of limited water among crops, selection of crops based on farming situations, and adoption of appropriate alternative crops in drought years.

• The Korean Journal of Applied Statistics
• /
• v.29 no.5
• /
• pp.787-806
• /
• 2016

Mixed-mode (MM) designs in which data are collected by different modes in one design have become increasingly popular. An MM data collection has several advantages such as reductions of coverage error, non-response and cost. However, MM designs may introduce mode effects that are confounded by selection effects and measurement effects, which can make MM data quality poor. In order to investigate mode effects, SRI implemented a concurrent mixed-mode experiment in 2014 where respondents could choose between a self-administrated Web survey and a self-administrated paper survey. This paper separately estimates selection effects and measurement effects. We found that measurement effects on some items are large.

• Journal of the Korean Institute of Landscape Architecture
• /
• v.31 no.6
• /
• pp.95-103
• /
• 2004

A turfgrass rootzone foundation is one of the important iufluences on the growth of cool-season turfgrass such as Kentucky bluegrass, which is usually grown on korean golf courses and athletic fields in Korea. This study was carried out to evaluate the growth of Kentucky bluegrass on 4 types of turfgrass root-zone foundations: a 2cm thickness of Sand 90%+Peat humus 8%+Zeolite 2% mixture on a subsoil base (C), a 20cm thickness of Sand 90%+Peat humus 8%+Zeolite 2% mixture (S), a 20cm thickness of Sand 45%+fine sand(a sort of Bomyungsa) 45%+Peat humus 8%+Zeolite 2% mixture (S+F), and a 20cm thickness of Sand 45%+fine sand(a sort of Bomyungsa) 45%+Peat humus 8%+Zeolite 2% mixture on a 20cm thick drainage layer (S+F(G)). Visual ratings of Kentucky bluegrass on the C foundation were low throughout the experiment when compared to S, S+F, and S+F(G) foundations, which contained high contents of sand with a high water infiltration rate. However, poor growth of Kentucky bluegrass in the summer of 1991 on the S foundation was likely to be caused by a too high water infiltration rate (185.8cm/hr). The growth of Kentucky bluegrass on the S+F(G) was good while the growth was a little weak at the developing stage on the S +F foundation. If the cost had to be considered when constructing golf courses and athletic fields, The S+F foundation without the drainage layer would be the best choice in terms of low cost and good quality of Kentucky bluegrass compared to the S+F(G). In this result, the infiltration rate was regarded as the most influential factor to the growth of Kentucky bluegrass on rootzone foundations.

• Journal of the Institute of Electronics Engineers of Korea CI
• /
• v.49 no.1
• /
• pp.1-7
• /
• 2012

In general, currently developed ECG(electrocardiogram) based biometrics approaches are not suitable for real market applications since they require high cost ECG monitoring device and their measurement methods showed poor usability. In this paper, we developed lead I signal based biometrics system using special purpose ECG measurement hardware. To guarantee signal quality for biometrics from various signal measurement environment in our ordinary life, several filters are applied. In addition, to enhance usability, only two skin on electrodes without reference point are used for measurement. Lead I signals of seventeen candidates are measured from developed hardware and features are extracted. Extracted features are applied to support vector machine (SVM) pattern classifier for biometrics, and the experimental results showed 98.59% of sensitivity (SN) and 97.21% of accuracy (ACC). Compare to conventional ECG biometrics approaches, proposed system showed enhanced usability with low-cost measurement hardware.

• Journal of the Korea Institute of Building Construction
• /
• v.13 no.5
• /
• pp.434-440
• /
• 2013

Generally, the envelope of a freeform building is composed of a structure made with rectangular or C-shaped steel pipe, and steel or aluminum panel finishes on the structure. However, these construction methods increase material loss and cost and time. There are also numerous cases of misunderstanding of design and difficulties in construction, which frequently cause construction errors. Such construction errors decrease construction productivity, resulting in poor construction quality and the need for rework, as well as cost and time overruns. To solve the problem, this study proposes a 3D coordinate control technology for freeform structure implemented through a CNC(Computerized Numerical Control) Twisted tube method, and by extension, develops a BIM-based envelope construction method for freeform building.

• Journal of Practical Agriculture & Fisheries Research
• /
• v.7 no.1
• /
• pp.35-46
• /
• 2005

This research was conducted to improve and establish Bokto direct seeding technology use of silicate in rice. Bokto direct seeding technology has recently released to alternative new method for transplanting method of the rice plant. In recent rice production has serious problem due to higher cost and labor shortage in Korea. In particular rice has been faced on open market to internationally due to WTO, FTA agreement etc. Thus rice growers in Korea have been more concentrated on cost reduction using by direct seeding technology such as dry seeding and water seeding while those methods have severe constraints like poor seedling, more weed occurrence, lodging and poor grain quality. In recent a new technology for improvement of these problem has released to farmer's field and proven to alternative rice growing technology of transplanting. In this technology there was additional application of silicate which has known as soil improvement and this research was obtained in the following results. At the application of silicate, sand, and soil there was high in seedling establishment by 90~100% in pot experiment but there was 55.0% seedling stand of the untreated control. Under dry condition seedling stand was 0% at the untreated control while 65~100% high in application of silicate, sand, and soil. Meanwhile, under rainy condition untreated control there was 85% of seedling stand but soil application was 20% of seedling establishment due to blocking of oxygen and physical soil blockage.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.20 no.2
• /
• pp.294-299
• /
• 2019

Korean hospitals implement external quality assessment (EQA) schemes to improve the quality of clinical tests. However, smaller hospital do not implement EQA due to lack of appreciation and cost burdens. The purpose of this study was to analyze the results of EQA from the perspective of clinical chemistry carried out at a small-to-medium sized hospital (SMH) and to investigate factors influencing quality control. The medical institution concerned had performed EQA on 21 items annually for three years and had analyzed measurement methods, variation coefficients, and anomalous results as defined by the SMH. No significant change in test methods or variation coefficients, which exhibited a high level of variation, were observed for any test item over the 3-year period. The results obtained showed that anomalous test results were significantly more frequent when EQA was not conducted (p<0.05), internal quality control was not conducted daily (p<0.01), and when tests were less frequently performed (p<0.01). Small-to-medium sized hospitals need to be more aware of the benefits of EQA and provide tailored education to staff.