• 한국IT서비스학회지
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• 제7권4호
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• pp.301-317
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• 2008

Product-related services in manufacturing industry are different from typical services in service industry. Product-related services ensure proper product functioning, provide additional repurchase, and offer attractive margin Product-related services in manufacturing industry are not core activity but taking supporting roles, while services in typical service industry are core parts. The purpose of this study is to investigate the role of communication in linking IT and product-related logistics service in manufacturing industry. The relationships among IT, communication, logistics service and business performance are explored using a path analysis. The empirical research reveals that higher degree of IT usability leads to increased communication, and in turn, communication affects logistics service, and ultimately business performance. In addition, this study shows communication plays an intermediate role in linking IT to logistics service.

• 한국응급구조학회지
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• 제21권3호
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• pp.35-48
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• 2017

Purpose: The purpose of the study was to investigate the core competency of disaster management of 119 paramedics. Methods: A self-reported questionnaire was completed by 242 paramedics in C area from April 28 to May 12, 2017. The study instrument included general characteristics of the subjects (4 items), disaster experience, recognition, and preparedness (20 items), and importance and performance of disaster management core competency (24 items) by Likert 5-point scale. Data were analyzed using t-test, ANOVA, Pearson's correlation coefficient using IBM SPSS 24.0. Results: The seriousness of personal disaster was 4.02 points and the importance of disaster-related education was 4.28 points. The importance to core competency of disaster management was 4.39 points and the ability to perform core competency was 3.58 points. The seriousness of personal disaster and the importance of disaster-related education were positively correlated (r=.600, p=.000). The importance and ability to perform core competency were positively correlated (r=.389, p=.000). Conclusion: It is necessary to strengthen core competency of disaster management in paramedics who are the first defense line of disaster.

• 한국경영과학회지
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• 제32권3호
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• pp.97-114
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• 2007

IT outsourcing providers has been expanded from a single functional system to the entire IT service to gain sustainable competitiveness. This new trend of IT outsourcing need outsourcing management capability based on a firm's core capacity. Hiring external IT service providers to manage part or all of its information-related services helps a firm focus on its core business and provides better services to its clients, thus obtaining sustainable competitive advantage. This research investigates the major factors that determine the level of a particular firm's success at IT outsourcing. Based on process innovation and core-competency theories, we identify three significant components of a firm's IT outsourcing management method (ITOMM): level of core-competency-based management, maturity of outsourced tasks, and maturity of outsourcing management. Comprehensive data collection was conducted through an outsourcing association. The survey data were analyzed using a structural analysis method. Maturity of outsourced tasks and maturity of outsourcing management were found to affect project performance directly, while level of core-competency-based management only indirectly impacted project performance through its positive impact on the other two ITOMM components.

• 품질경영학회지
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• 제49권4호
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• pp.609-622
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• 2021

Purpose: In recent years, several new attempts have been made to offer products and services based on servitization and customization for comparative advantage and customer satisfaction. Apparently, these attempts are empowered by new digital technologies. Therefore, this study aims to present new business cases with features of digital transformation era in Korea on the perspective of new quality dimensions. Methods: The study approaches the subject by presenting a number of recent business cases in multiple fields in Korea. All cases are analyzed and compared with "10 Quality Dimensions" and several related implications such as servitization, customization, digitalization and differentiated value. Results: The results of this study are as follows; the common core quality dimensions of case are customization, aesthetic and convenience. Furthermore, the critical role of technology is deduced as the core quality dimensions are built on new digital technologies. Lastly, businesses in the age of digital transformation must focus on the core performance of their products and services for customer satisfaction while delivering new core quality dimensions. Conclusion: Recent digital technologies are capable to realize servitization and empower companies to provide differentiated and customized products, services, and experience to their customers. However, it is significant to retain other factors for customer satisfactions rather than customization.

• 한국문헌정보학회지
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• 제57권2호
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• pp.221-239
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• 2023

개관한 지 10년을 맞이하는 국립세종도서관은 정책정보 전문도서관으로서의 책무를 수행하는 동시에 세종시민을 위한 공공도서관 기능을 수행하여 왔다. 그럼에도 국립세종도서관이 계속해서 정책정보서비스와 공공도서관 서비스를 병행하는 것이 바람한지에 대해서는 의문을 제기하는 견해가 적지 않다. 국립세종도서관이 정체성을 바로 세우고 핵심역량과 서비스를 강화하기 위해서는 국립세종도서관의 현주소 및 이해집단의 선행조사가 선행되어야 한다. 이에 본 연구는 국립세종도서관의 현주소를 진단하여 SWOT 분석한 후 정책정보서비스와 관련된 이해집단(국립세종도서관 및 유관 정책기관 직원)을 대상으로 국립세종도서관의 핵심 역할과 정체성, 정책정보서비스에 대한 인식을 조사·분석하여 이를 바탕으로 정책정보 특화도서관으로서의 핵심역량 제고 방안과 미래 지향성을 제시하였다.

• 한국IT서비스학회지
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• 제14권1호
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• pp.23-40
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• 2015

The purpose of this study is to analyze the influence of core competences on organizational performance in small and medium sized IT enterprises. Especially, the moderating effects of entrepreneurship and government support variables between the core competences and organizational performance were examined. To empirically prove the hypothesis, the statistical analysis were conducted based on the response from the 502 Korean domestic IT SMEs, using AMOS 18.0 and SPSS 20.0. The results of this empirical study can be summarized as follows. First, core competences (marketing, networking, and technology competence) have positive influence on organizational performance. Second, entrepreneurship and government support have moderating effects in the relationship between core competence and organizational performance. Especially, network and marketing competence appeared to be affected by more entrepreneurship than technology competence. So this paper suggests that when the R&D of SMEs and government support are properly combined, it will directly give an effect on organizational performance. The results of this research can be used for building a better government support policies and strategic planning of small and medium sized domestic IT enterprises.

• 한국IT서비스학회지
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• 제17권1호
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• pp.59-77
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• 2018

Software process (SP) authentication is a certification system designed in order to improve software process and ensure software reliability of the Korean small and medium enterprises (SMEs). It is composed of 3 grades, 17 evaluation items and 70 detailed evaluation items (software process). In order to certificate grade 2, 42 detailed evaluation items must be satisfied. In order to certificate grade 3, all 70 detailed evaluation items must be satisfied. SMEs are more vulnerable to manpower and material resources than the major company. Therefore, it is difficult for SMEs to invest in the long term to improve the software process. If we can provide the core evaluation items to SMEs, SMEs will be able to improve software quality more efficiently and effectively. It can be used as a short way to acquire SP authentication. The evaluation items of SP are defined as influencing each other. Therefore, the core evaluation items might be established using related techniques. Although we searched for previous researches and related informations, the associated study was insufficient. In this study, ANP (Analytic Network Process) technique was applied, and the core evaluation items of SP authentication were established. SMEs will be able to acquire SP authentication more easily using the core evaluation items. Finally, we expect that this study will be used as a basis material for creating the SP 2.0 version.

• ETRI Journal
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• 제40권1호
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• pp.72-88
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• 2018

In the fifth generation (5G) era, the radio internet protocol capacity is expected to reach 20 Gb/s per sector, and ultralarge content traffic will travel across a faster wireless/wireline access network and packet core network. Moreover, the massive and mission-critical Internet of Things is the main differentiator of 5G services. These types of real-time and large-bandwidth-consuming services require a radio latency of less than 1 ms and an end-to-end latency of less than a few milliseconds. By distributing 5G core nodes closer to cell sites, the backhaul traffic volume and latency can be significantly reduced by having mobile devices download content immediately from a closer content server. In this paper, we propose a novel solution based on software-defined network and network function virtualization technologies in order to achieve agile management of 5G core network functionalities with a proof-of-concept implementation targeted for the PyeongChang Winter Olympics and describe the results of interoperability testing experiences between two core networks.

• 한국응급구조학회지
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• 제23권2호
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• pp.7-18
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• 2019

Purpose: This study aimed to determine the core competencies for 119 emergency medical technicians (EMTs) and to provide evidence for the development and utilization of 119 EMTs, education and training programs. Methods: Data were collected with a questionnaire that consisted of items on the general characteristics of the subjects (8 items) and importance and satisfaction levels for 10 competencies, including 34 items on subfactors. The Borich Needs Assessment Model was used in designing the questionnaire. A locus for focus model was used to derive the top priority competencies for the improvement of core competency in the profession. Data were analyzed with by SPSS ver.21 (IBM, Armonk, NY, USA). Results: The core competencies for 119 EMTs were derived from technical competency, information competency, communication competency, problem-solving competency, self-development competency and interpersonal competency. In addition, among the sub-factors of these competencies, 16 abilities (including leadership), ability to apply technical knowledge, technical comprehension, conflict management ability, ability to create documents, problem handling ability, ability to think, technical selection ability, and computer literacy were included in the priority category. Conclusion: This study derived and presented the core competencies for 119 EMTs to enable them to meet the modern day requirements of their roles, which may contribute to enhancing their professionalism.

• 한국응급구조학회지
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• 제24권3호
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• pp.65-78
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• 2020

Purpose: The purpose of the study was to investigate the core competency and educational needs of paramedic students in disaster management. Methods: A self-reported questionnaire was completed by 207 paramedic students between June 1 and October 29, 2017. The study instrument included disaster preparedness (15 items), disaster management core competency (26 items), disaster education needs (26 items). Data were analyzed using t-test, ANOVA, and Duncan's multiple range test using IBM SPSS 24.0. Results: The students reported that only 13% had experienced or witnessed disasters; however, 95.2% would be willing to help in the event of a disaster. Their disaster preparedness was 1.84 points on a 3-point scale. We did see differences in disaster preparedness by background: hospital practice (F=5.352, p=.001); fire-fighting practice (F=8.994, p=.000). The students had a core competency of disaster management at 3.25 points on a 5-point scale with differences depending on major satisfaction (F=3.760, p=.006). The level of student demands for disaster education was 4.29 points. Conclusion: If variety of educational environments are provided for disaster-related learning and training, the core competency of disaster management for paramedic students will improve. The students will be available as disaster management experts in various fields, even after graduation.