• 제목/요약/키워드: Core competence factors

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핵심역량 지향성과 프로세스 관리역량이 IT 아웃소싱 성과에 미치는 연구 (An Empirical Investigation into the Role of Core-Competency Orientation and IT Outsourcing Process Management Capability)

  • 김용진;남기찬;송재기;구철모
    • Asia pacific journal of information systems
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    • 제17권3호
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    • pp.131-146
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    • 2007
  • Recently, the role of IT service providers has been enlarged from managing a single function or system to reconstructing entire information management processes in new ways to contribute to shareholder value across the enterprise. This movement toward extensive and complex outsourcing agreements has been driven by the assumption that outsourcing information technology functions is a reliable approach to maximizing resource productivity. Hiring external IT service providers to manage part or all of its information-related services helps a firm focus on its core business and provides better services to its clients, thus obtaining sustainable competitive advantage. This practice of focusing on the strategic aspect of outsourcing is referred to as strategic sourcing where the focus is capability sourcing, not procurement. Given the importance of the strategic outsourcing, however, to our knowledge, there is little empirical research on the relationship between the strategic outsourcing orientation and outsourcing performance. Moreover, there is little research on the factor that makes the strategic outsourcing effective. This study is designed to investigate the relationship between strategic IT outsourcing orientation and IT outsourcing performance and the process through which strategic IT outsourcing orientation influences outsourcing performance, Based on the framework of strategic orientation-performance and core competence based management, this study first identifies core competency orientation as a proper strategic orientation pertinent to IT outsourcing and IT outsourcing process management capability as the mediator to affect IT outsourcing performance. The proposed research model is then tested with a sample of 200 firms. The findings of this study may contribute to the literature in two ways. First, it draws on the strategic orientation - performance framework in developing its research model so that it can provide a new perspective to the well studied phenomena. This perspective allows practitioners and researchers to look at outsourcing from an angle that emphasizes the strategic decision making to outsource its IT functions. Second, by separating the concept of strategic orientation and outsourcing process management capability, this study provides practices with insight into how the strategic orientation can work effectively to achieve an expected result. In addition, the current study provides a basis for future studies that examine the factors affecting IT outsourcing performance with more controllable factors such as IT outsourcing process management capability rather than external hard-to-control factors including trust and relationship management. This study investigates the major factors that determine IT outsourcing success. Based on strategic orientation and core competency theories, we develop the proposed research model to investigate the relationship between core competency orientation and IT outsourcing performance and the mediating role of IT outsourcing process management capability on IT outsourcing performance. The model consists of two independent variables (core-competency-orientation and IT outsourcing process management capability), and two dependent variables (outsourced task complexity and IT outsourcing performance). Comprehensive data collection was conducted through an outsourcing association. The survey data were analyzed using a structural analysis method. IT outsourcing process management capability was found to mediate the effect of core competency orientation on both outsourced task complexity and IT outsourcing performance. Further analysis and findings are discussed.

치위생(학)과 예비졸업생의 핵심역량 자가평가 수준에 영향을 미치는 요인 (Factors Affecting the Level of Self-core Competencies of Dental Hygiene Students)

  • 배수명;신선정;신보미;최용금;손정희
    • 한국콘텐츠학회논문지
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    • 제19권7호
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    • pp.402-411
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    • 2019
  • 본 연구는 일부 치위생(학)과 예비졸업생의 핵심역량 및 세부역량에 대한 자가평가 수준을 파악하고, 자가평가 핵심역량 수준과 학업적 자기효능감의 상관성을 분석하고자 하였다. 12개의 대학을 편의추출하여 치위생(학)과 졸업예정자 511명을 대상으로 본 연구를 진행하였다. 자기효능감 24문항은 5점 척도로 측정하였고, 8개의 핵심역량과 52개의 세부역량은 최소 0점에서 최대 10점으로 자가평가 하였으며, 점수가 높을수록 자가 평가 역량 수준이 높음을 의미한다. 수집된 자료는 통계분석은 SPSS 20.0 Ver.을 사용하였으며, 통계적인 유의수준은 0.05로 고려하였다. 자가평가 역량 수준은 임상치과 영역이 10점 만점 기준으로 6.7점으로 가장 높았고, 근거중심의 의사결정 영역이 5.7점으로 가장 낮았다. 학제, 전공만족도, 자기효능감 중 특히 자기조절 영역이 자가평가 핵심역량 수준에 정(+)적 영향을 미치는 것으로 나타났다. 학생들의 자기효능감은 주관적 학업성취, 자가평가 영역에도 영향을 미치므로 교육과정 내 비판적 사고강화, 문제중심학습법 적용, 자기효능감 및 리더십 향상을 위한 관련 프로그램 개발 및 적용을 통해 의료현장에서 요구하는 직무역량을 함양할 수 있도록 해야 할 것이다.

국내 인터넷 비즈니스의 전략적 제휴의 특성 (A Study on the Strategic Alliance of Domestic Internet Businesses)

  • 최무진;하일학
    • Asia pacific journal of information systems
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    • 제13권3호
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    • pp.41-62
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    • 2003
  • This study investigated the current status and characteristics of strategic alliances attempted by domestic internet businesses. Specifically, this study surveyed competitive environmental characteristics of partner companies involved, alliance period, types of partner companies, motives of alliances, types of alliances, success and failure factors and satisfaction toward the alliances. Major findings were: first, alliances between portal companies and content producers; portal companies and internet services; e-commercial sites and internet services were the most frequent partnerships engaged. Second, the most important motive for and type of the strategic alliance were: 'the commercialization and marketing of new product' and 'joint distribution and marketing agreement' respectively. Third, the most important factor for the successful alliance was 'a close examination of partners' core business value and competence'; and the factor most hindering the successful alliance was 'a discrepancy on capabilities of partners' core personnel. Finally types of internet business were significantly related to perceived satisfaction toward strategic alliance.

중소기업 CRM 전략에 관한 시스템 다이내믹스 접근 (A Study on the Analyzing CRM Strategy of Local Distribution Firm Using the System Dynamics)

  • 박기남;김병찬
    • 한국정보시스템학회지:정보시스템연구
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    • 제20권1호
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    • pp.127-146
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    • 2011
  • Coping with the rapid change of competition in retail industry, retail firms have dreamed various differentiation strategy to obtain their added value and their life. And they have considered CRM strategy that can differentiate with other retail firms in order to develop some new differentiation factors. So we searched new factors that is best for "T store" and found CRM strategy such as the optimization for product portfolio considering private-brand products and the optimization for product display for customer demands. This study is meaningful in that it has suggested a new CRM strategy model, which can manage new various differentiation factors of a retail firms considering its core competence. We verified and altered retail firm's business model using system dynamics. By simulation results, CRM strategy need long time to obtain visible and satisfactory performance of "T store".

Growth Strategy of PASECO as a Global Electronic Company: Focusing on the Middle East Market

  • KIM, Byoung-Goo;LEE, Chun-Su
    • 동아시아경상학회지
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    • 제7권4호
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    • pp.27-40
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    • 2019
  • Purpose - This study aims to analyze PASECO's environment and strategies during its advance into the Middle East to find out the success factors of the kerosene heater market and provide strategic implications for small and medium enterprises' growth based on these factors. Research design and methodology - This study analyzes the success factors of companies operating in the Middle East. As a case analysis study, the method of research analyzes case enterprises through existing literature, newspaper articles, and corporate interview materials. Results - PASECO's success was shown by its high technological power in kerosene heater products, understanding customers' needs, understanding the Middle East market and localization strategy. Conclusions - PASECO has been constantly developing R&D capability to secure competitive products and has released localized products to enhance the satisfaction of its customers in the Middle East and has also been successful by constantly creating new opportunities. The firm's success strategies provide implications for small and medium-sized businesses for greater growth.

OEM 수출기업의 ODM 전환 성과와 성공요인에 관한 실증연구 (An Empirical Study on the Performance and Success factors of Transformation from OEM Exporting companies to ODM)

  • 김귀옥;배정한
    • 무역상무연구
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    • 제37권
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    • pp.361-389
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    • 2008
  • The purpose of this study is to detect the factors which have an effect on transformation level and performance and to provide the ways of successful transformation and vitalization from OEM to ODM. This study was proceeded by an empirical analysis. A model and hypotheses were set up and they were verified through the empirical analysis. Those factors were divided into four, inner company factors, strategic factors, core competence factors and purchase determining factors. In the result of the model suitability analysis on the study model of relationship among 'influencing factors of ODM transformation - ODM transformation level-export performance', every factors, $X^2=912.067$, DF=261, p value=0.000, GFI=0.737, AGFI=0.620, NFI=0.786, IFI=0.837, CFI=0.834, Q value=3.495 were rather insufficient to be a good model, but they were good enough for the general analysis. Taking these accounts into consideration, this study suggests the following implications. First, making a plan and setting up strategies in advance are required. Second, financial plan has to be prepared. Third, trends in global markets have to be analyzed. Fourth, companies have to focus on developing new materials and products through R&D. Fifth, quality competitiveness and quality control systems are required.

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창업소기업 경영자의 기업가적 속성이 차별화 중심형 경쟁우위와 경영성과에 미치는 영향 (The Influence of Small Firm CEO's Entrepreneurial Attributes in the start-up phase on DFCA* and Business Performance - Focus on Mediating Effects of DFCA -)

  • 이길원;박현숙
    • 벤처창업연구
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    • 제10권1호
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    • pp.69-82
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    • 2015
  • 본 연구에서는 기업가정신과 경쟁우위가 경영성과 창출에 긍정적인 영향을 미친다는 기존 연구에 근거하여, 기업가정신과 사업화 능력을 포괄하는 기업가적 속성과 경쟁유형의 관점에서 접근한 차별적 경쟁우위가 비재무적 성과지표인 경영자의 주관적 경영성과지표에 미치는 영향을 살펴보았다. 연구방법은 전국 6개 중소기업청 담당자의 도움을 받아 창업단계에 있는 각 지역별 소기업 250여개업체 CEO를 대상으로 설문조사를 실시하고, 이 자료를 근거로 통계프로그램(Spss 18.0)을 활용하여 실증 분석하였다. 연구결과는 창업소기업 경영자의 기업가적 속성과 차별화 중심형 경쟁우위가 경영성과에 긍정적 영향을 미치고, 기업가적 속성중 기업가정신이 차별화 중심형 경쟁우위에 긍정적 영향을 미치는 것으로 나타났으며, 또한 차별화 중심형 경쟁우위가 기업가적 속성과 경영성과와의 관계에서 매개역할을 하는 것을 알 수 있었다. 따라서 본 연구의 시사점은 창업기업의 경영자가 사업초기부터 경쟁력을 확보하는 데 필요한 차별적 경쟁우위를 구축하는 데 초점을 두어야 하며, 최단시간에 안정적 성장단계에 도달하기 위해서는 경영자의 기업가적 속성이 차별적 경쟁역량으로 내재화될 수 있도록 핵심역량을 정렬시키고, 창업초기 성장전략으로서 기업가정신의 강화와 차별적 경쟁우위에 근간한 경영전략을 수립, 중점적으로 추진하여야 함을 말하고 있다.

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일본 중소기업의 글로벌전략과 검토 과제: 세계를 제패한 I.S.T 기업 사례 (Critical Review of Global Strategy in Japanese Small- and Medium-sized Companies: A Case of I.S.T Corporation that Dominated the Global Market)

  • 강상민;김창주;타나카 미키히로
    • Journal of East Asia Management
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    • 제1권1호
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    • pp.29-49
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    • 2020
  • In an intensively competitive global market, small-and medium-sized firms are puzzled about how to develop sustainable competitive advantages against global rivalries, thus leading satisfactory economic performance. However, despite the roles and contributions of such small-and medium-sized firms in the local community and national economies in Japan, little guidance has been offered to the practical issues related to their strategic behaviors toward global management. To fill this notable knowledge gap, this study aims to investigate the conditions in which how Japanese small-and medium-sized could dominates global market, which is one of key challenges in the literature of small business and entrepreneurship. To obtain better insights to this research area, this study undertakes an in-depth interview survey with I.S.T (Industrial Summit Technology) Corporation that shows off the highest global market share (40 per cent) with seamless polyimide tube product widely used in office automation equipment (e.g., copiers and printers). This method of survey is designed to deeply understand historical considerations about how I.S.T Corporation could dominate in the global market of such seamless polyimide tube product. Based on findings drawn from an interview, this study identifies five major factors enabling I.S.T Corporation to be a competitive global hidden company: vision sharing through founder's entrepreneurship, core competence, strategic network, risk management, and employee engagement. Specifically, to become a global hidden champion, sharing the vision motivating employees to partake in shaping company's future will be the first step on the road to global success through founder's entrepreneurship. However, in order to achieve such a vision, the importance of company's core competence cannot be overemphasized, which differentiates your customer solution with those of competitors. As such, a group of experts will be naturally formed and demonstrates your expertise in the global market, thereby building sustainable competitiveness. On the other hand, to maintain sustainable competitiveness, it is necessary to make up for the weaknesses small-and medium-sized firms suffer from competitive resources while strengthening their own strengths through strategic networks with external organizations. Here, every company has to understand the critical role of risk management, which is essential in this process of being global company so as not to lose your own strengths. Last but not least, do not forget the significant effects of employee engagement in firm performance. To enhance employees' engagement, a company has to create an ideal organization culture which fits into company's history and personality. In doing so, such organization culture can allow the vision and strategy to be implemented into detailed business tactics while facilitating employees to challenge the status quo by experimenting with creative ideas.

지식유출 의도의 내재적 및 외재적 요인에 대한 연구: 암묵적 지식 관점에서 (Internal and External Factors of Knowledge Leakage Intention: From Tacit Knowledge Perspective)

  • 김용태;구윤모;이재남
    • 지식경영연구
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    • 제20권4호
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    • pp.75-97
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    • 2019
  • In the rapidly changing business environment, knowledge has been recognized as a core asset for sustaining an organization's competitive advantage. In addition, knowledge sharing is one of the key elements of knowledge management, emphasizing external knowledge sharing beyond initial internal knowledge sharing. However, while knowledge management research emphasizes knowledge sharing, which is a positive aspect, research on preventing knowledge leakage that can have negative consequences is relatively lacking. Companies have tried to minimize the negative effects of knowledge management but many knowledge leakage accidents are still occurring. Therefore, this study aims to examine the effects of external factors based on deterrence theory and internal factors based on self-determination theory on knowledge leakage intention focusing on tacit knowledge. The results of the empirical analysis of 100 data sets collected through a scenario-based survey show that certainty of sanctions, social disapproval, and competence are found to have a significant effect on reducing tacit knowledge leakage intention. Furthermore, informal sanctions have a greater impact on tacit knowledge leakage intention than formal sanctions and external factors have a greater effect on tacit knowledge leakage intention than internal factors.

간호학 임상실습 현장지도자 핵심역량 측정도구 개발 (Development of Core Competency Scale for clinical nursing student educators)

  • 박현숙;최은희;김경덕;김영희;전미양;황혜남
    • 한국간호교육학회지
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    • 제28권4호
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    • pp.345-356
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    • 2022
  • Purpose: This study aimed to develop a Core Competency Scale for clinical nursing student educators. Methods: In this study, we constructed a conceptual framework, selected initial items, verified the content validity, conducted two rounds of Delphi expert consultation, selected secondary and tertiary items, and extracted the final items. The study included 242 clinical educators for nursing students. Item analysis, factor analysis, criterion validity, and internal consistency were used for the data analyses. Results: For the final scale, 35 items were selected and 5 factors were categorized, which together explain 61.7% of the total variance. The factors were education and evaluation, research and cooperation, ethical/legal principles, presenting leadership, and clinical practice. The scores for the scale significantly correlated with the teaching efficacy scale for clinical nursing instructors. The Cronbach's alpha coefficient for the 35 items was .96. Conclusion: The findings of this study demonstrated that the core competency scale has good validity and reliability. This scale can be used to assess the competency of clinical educators for nursing students; hence, it will help in evaluating the relationship between the skills of clinical educators for nursing students and the self-efficacy of those students.