• Journal of the Korea Institute of Military Science and Technology
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• v.18 no.1
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• pp.8-14
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• 2015

Transmission of a tracked vehicle designed for multiple functions such as steering, gear-shifting, and braking is a core component of heavy vehicle to which the power is transferred based on combined technology of various gears, bearing, and fluid machineries. Robustness and durability of transmission, however, have been issued due to a large number of driving units and sub-components inside its body. Particularly, transmission housing is important structure which supports the transmission, and is made of aluminum alloy. Thus, structural robustness against such mechanical loading or vibration must be attained. Structural reliability evaluation through FEM analysis can save time and cost of the actual tests. In this study, structural evaluation is conducted on output housing of transmission, which is core component of tracked vehicle, using the simulation program. In addition, transmission dynamo test is performed to evaluate structural robustness of the output housing against the vibration which can be produced during the transmission operation.

• Journal of Korean Society for Quality Management
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• v.47 no.2
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• pp.295-314
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• 2019

Purpose: This study aims to investigate the factors affecting productivity performance for Korean SMEs of manufacturing which had obtained the certification of Productivity Management System(PMS) that is a Korean assessment program for enhancing maturity of company's management systems. Methods: The proposed model is based on the PMS model. The valid 759 data registered from 2010 to 2018 year was analyzed using SEM analysis for testing hypotheses. Results: The results are as follows. First, Leadership affects the five core sub-system processes positively, but doesn't a significant Business Performance directly. Secondly, HRM, Customer & Market Analysis, and Process Management excluding Productivity Development and Measurement Analysis and Knowledge Management have a significant effect on Business Performance. Lastly, when examining the mediation effect, Process Development, Customer & Market Analysis, and HRM have indirectly effect between Leadership and Business Performance. Conclusion: This study results suggest not only the role of leadership to improve productivity performance of SME, but also which core processes are focused and differentiated.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.22 no.2
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• pp.213-224
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• 2012

The integrated core network architecture and various mobile subscriber behavior can result in a significant increase of signaling load inside the evolved packet core network proposed by 3GPP in Release 8. Consequently, an authentication signaling analysis can provide insights into reducing the authentication signaling loads and latency, satisfying the quality-of-experience. In this paper, we evaluate the signaling loads in the EPS architecture via analytical modeling based on the renewal process theory. The renewal process theory works well, irrespective of a specific random process (i.e. Poisson). This paper considers various subscribers patterns in terms of call arrival rate, mobility, subscriber's preference and operational policy. Numerical results are illustrated to show the interactions between the parameters and the performance metrics. The sensitivity of vertical handover performance and the effects of heavy-tail process are also discussed.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.11a
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• pp.23-28
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• 2006

In spite of abundant researches on service quality, researches on airline service quality have not been sufficiently conducted. This study attempts to delineate inclusive service quality factors by using SERVQUAL variables, airline core service variables, and web service variables together. Furthermore, the reuse intention of international airlines was regressed with these seven service quality factors. All service quality factors had positive impacts on dependent variable. Among the factors, the web service factor has most positive effect on reuse intention.

• Journal of Information Technology Applications and Management
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• v.16 no.4
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• pp.185-203
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• 2009

The literature reveals that service quality is critical determinants affecting customer satisfaction in the retail industry. Recent online B2C studies also show that service quality significantly influences online customer satisfaction. However, research on analyzing antecedents to determine the service quality level of online shopping has not been sufficiently reported. Moreover, the offline synergy effect on the Internet shopping mall has been presented mostly at a conceptual level. The purpose of this study is to investigate key managerial variables exploiting offline synergy, including pure online attributes, that impact on service quality of the click and mortar Internet shopping mall. A survey was conducted for empirical validation of the hypotheses. The results indicate that core offline synergy factors significantly enhance the perceived service quality level of the Internet shopping mall. Implications, limitations, and future research directions are also discussed.

• Journal of Information Technology Services
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• v.13 no.3
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• pp.183-200
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• 2014

Online brand communities have become a major component of marketing strategy given that these communities encourage participation and share the culture of Web 2.0 core concepts to Internet users. This study investigated the effects of social capital and knowledge quality on the success of online brand communities. A research model suggests that trust among members and the identification derived from social capital theory and knowledge quality influence individual community participation; knowledge quality also influences brand trust. In turn, community participation and brand trust develop brand loyalty. The model was empirically analyzed using structural equation modeling with data from online brand community members in Korea. The results indicate that identification and knowledge quality significantly affects brand trust and brand loyalty through community participation. This study provides a basis for developing a success model for online brand communities. Also, this study identifies a new role of knowledge quality in an online brand community context.

• Journal of Information Technology Services
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• v.7 no.2
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• pp.13-23
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• 2008

This research is to study the core factors for knowledge information database service and very important database service quality factors to improve customer satisfaction. The database service quality has been critical issue rather than just information service in these days, because the qualitative aspect is becoming more important factors rather than quantitative aspect. As database service quality has been influenced by satisfaction of database user, it needs to try to get excellent results by enhancing ability to obtain information. In order to satisfy this condition, it needs to measure database service quality more accurately first. In this study, we apply conjoint analysis to measure how much to give quality condition to achieve customer satisfaction.

• Journal of the Korean Society of Clothing and Textiles
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• v.26 no.7
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• pp.1043-1054
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• 2002

The purposes of this study were to empirically examine the effect of relational benefits and relationship quality in the core variables of relationship marketing on customer satisfaction, to investigate the causal relationships among these variables. The questionnaires was administered to 417 women shopped in a fashion retail store in Gwang-ju city during January 14-18, 2002. For analysis of data, frequency, factor analysis, regression analysis, and path analysis were applied. The results were as follows: 1. The customers' perceived relational benefits were categorized as follow: 1) special treatment,2) social, and 3) psychological benefits. Relationship quality was categorized into two factors: trust and commitment 2. The relational benefits significantly influenced customer satisfaction. 3. The relational benefits significantly influenced relationship quality. 4. The relationship quality significantly influenced customer satisfaction. 5. The relational benefits had both direct and indirect effects on customer satisfaction mediated by relationship quality. The results indicated that causal relationship was existed among these three variables.

• International conference on construction engineering and project management
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• 2009.05a
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• pp.1216-1222
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• 2009

Ecological Engineering (EE) refers to all sustainable engineering that can reduce damage to ecosystems and that adopts ecology as a base and safety as an orientation in order to implement conservation of biodiversity and sustainable development. In short, EE attempts to safeguard the ecological environment while any essential construction projects proceed. EE encompasses many fields, including construction skills, ecosystem preservation, landscape, and even related cultures and so on. Such variety results in greater complexity of construction, and, consequently, indirectly increases the difficulty of construction quality control. The objective of our research is to explore a promising model for EE via an extensive literature survey. This model includes three principal stages: plan-design, construction, and maintenance, along with individual accompanying phases concerned with quality control and vital management. In this article, a river restoration example is adopted to describe in detail the critical points of quality control in the three stages (plan-design, construction, and maintenance) of the construction life cycle. This study proposes an integrated structure for quality management of EE to guarantee its quality and to enhance its core applications in order to achieve long-lasting preservation of the environment.

• Transactions of the Korean Society of Automotive Engineers
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• v.17 no.2
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• pp.67-74
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• 2009

Injection molding have been used for manufacturing various fields of automotive interior trims for years. The demands on the injection molding technique are grown with the further development of the automobile technique and the design presentations for cost reduction and environment-friendly. This paper shows that multi-component injection conditions are different from general injection, also shows how to optimize part design and mold design and how to manufacturing through the efficient use of multi-component injection in development process using core back system. To fulfill this purpose, all influential process parameters related to the quality of automobile parts were analyzed in terms of the correlation between them. Base on that, a innovative process will be developed by injection engineers to implement it in practice.