The Effects of Relational Benefits Between Fashion Retail Stores and Customers on Relationship Quality and Customer Satisfaction |
주성래
(전남대학교 생활과학대학 의류학과)
정명선 (전남대학교 생활과학대학 의류학과) |
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Structural Exchange and Marital Interaction
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DOI |
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Loyalty-Based Management
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판매원과 고객간의 장기적 발전에 관한 고찰
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과학기술학회마을 |
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The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
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DOI |
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Breaking the Cycle of Failure in Services
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6 |
Reflections on Relationship Marketing in Consumer Markets
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DOI |
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Zero Defections:Quality Comes to Services
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10 |
Building Service Relationships:It's All About Promises
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DOI |
11 |
Ethical and Legal Foundations of Relational Marketing Exchanges
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DOI |
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의류점포의 대고객 관계마케팅에 관한 연구;백화점을 중심으로
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과학기술학회마을 |
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Relational Benefits in Services Industries:The customer's Perspective
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15 |
Developing Buyer-Seller Relationship
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DOI |
16 |
An Analysis of Shopper Dissatisfaction for Major Household Appliances
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DOI |
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The Commitment-Trust Theory of Relationship Marketing
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18 |
Cognitive, Affective, and Attribute Bases of the Satisfaction Response
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An Intergrated Model of Buyer-Seller Relationship
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DOI |
20 |
Understanding Customer Expectations of Service
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Relationships Quality in Services Selling:An Interpersonal Influence Perspective
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DOI |
22 |
관계효익이 관계 질에 미치는 영향에 관한 연구;서비스 유형과 고객의 관계 지향성을 중심으로
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Service Encounters and Service Relationships:Implications for Research
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DOI |
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Relationship Marketing and The Customer
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DOI |
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27 |
Markets with Consumer Switching Costs.
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DOI |
28 |
Selected Determinants of Consumer Satisfaction and Consumer Reports
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29 |
The Changing Role of Marketing in The Corporation
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30 |
Factors Affecting Trust in Market Research Relationships
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DOI |
31 |
관계지향적 고객의 구전 및 재구매 의도에 대한 전반적 만족과 신뢰 및 몰입의 매개적 역할에 관한 연구
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33 |
Determinants of Long-Term Orientation in Buyer-Seller Relationships
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34 |
Merchandising/Management「CRM」
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35 |
Exploiting Niches Using Relationship Marketing
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DOI |
36 |
Relationship Marketing of Services;Growing Interest, Emerging Perspectives
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DOI |