• Title/Summary/Keyword: Core Business Process

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An Exploratory Study on The Factors Affecting BPO(Business Process Outsourcing) Performance of Domestic Firms: Focused on Knowledge Intensity and Degree of Informatization of Business Process (국내 기업의 비즈니스 프로세스 아웃소싱 영향요인에 관한 탐색적 연구 : 프로세스의 지식강도와 정보기술지원 정도를 중심으로)

  • 김정욱;박정훈;남기찬
    • Journal of the Korean Operations Research and Management Science Society
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    • v.28 no.3
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    • pp.149-168
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    • 2003
  • With the increase of global competition and the reduction of the lifecycle of business process, most leading companies begin to adopt BPO(Business Process Outsourcing), by outsourcing the whole or part of their business process to external service providers and focusing on their core capability, in order to enhance their core competency, In adopting BPO, it is an important decision-making issue that which part of process should be outsourced. So identifying core/non-core process among the business processes is a prerequisite for managing corporate capability and performance of outsourcing. In this study, by focusing on knowledge intensity and degree of informatization of the business process that are important factors in adopting BPO, we have analyzed the current status of BPO adoption of domestic firms and proposed several guidelines for adopting BPO.

A Study on Process-driven Standardization in Manufacturing Industries (제조업종의 표준 업무프로세스 개발 연구)

  • 김훈태;정한일;한정우;양은찬;임춘성
    • Proceedings of the CALSEC Conference
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    • 2001.08a
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    • pp.277-288
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    • 2001
  • Nowadays, for the competitive power of an enterprise, there are many attempts to implement information system that could support business innovation by business process re-engineering. However, there is no effort to standardize the core business processes of enterprise based on standards of data, documents. These facts make it difficult to introduce and implement enterprise information system designed by business processes of the higher level. Therefore, standardization of business process by analyzing the functionality and relationships among them are important and necessary. The results of our research are summarized as process-driven standardization (standardization of core business processes) and development of a repository. In process-driven standardization, we proposed the reference model by analyzing the business processes of the leading enterprises for core business processes. The reference model focuses on core business processes, such as sales management, procurement management, production management, logistics management, and customer support in manufacturing industry. We developed a knowledge-based system as a repository for a integrated management system of business process. And this repository was built up web-based system for the purpose of both reference and management.

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ebXML Core Component-based Business Document Generation Technology (ebXML핵심 컴포넌트 기반 비즈니스 문서 생성 기술)

  • 하영국;손주찬;손덕주
    • The Journal of Society for e-Business Studies
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    • v.8 no.3
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    • pp.197-217
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    • 2003
  • ebXML(Electronic Business XML) is a global eBusiness framework standard which provides solutions to interoperability problem between heterogeneous eBusiness systems. ebXML framework includes Business Process Specification, Core Components, Registry/Repository and Messaging Service as its major components. Based on this framework, ebXML business transactions are executed by exchanging appropriate business documents as specified in Business Process Specification. And required business documents are generated by assembling Core Components at the Business Process design time. In this paper, we present technical architecture of ebXML framework and Core Component technology, and then explain design and implementation issues of ebXML business document generation tool.

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Design and Implementation of Generation System for Storing Core Components (핵심 컴포넌트 저장을 위한 시스템 설계 및 구현)

  • Hwang, Jeong-Hee;Kim, Young-Gyun;Ryu, Keun-Ho
    • The KIPS Transactions:PartD
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    • v.11D no.2
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    • pp.361-370
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    • 2004
  • ebXML(Electronic Business using extensible Markup Language) is an XML based new international standard framework of the electronic business. Interoperability among mutually different industry fields can be realized by reusing core component, as a infrastructure of data. For this interoperability, it is needed to define the concrete concept of core component, through analyzing the role and applicability of the core component in business process which defines the interoperability among different companies. Therefore, in this paper, we Inquire the role of the core component in the ebXML, and implement the core component storage system which generates core component to register in registry/repository. The designed system for storing the core component generates suitable core component structure to register in registry/repositor), which can be used to generate new business information entity in a modeling step of business process.

ANALYZING EFFECTIVE FACTOR OF THE CHANGE MANAGEMENT BASED ON URBAN REGENERATION PROJECT IN REPUBLIC OF KOREA

  • Jae-Pil Seo;Yoon-Ki Choi;Bo-Sik Son;Han-Guk Ryu
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.591-596
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    • 2011
  • There are quite a number of business processes in the urban regeneration project. Managers and participants who involved in the project make and use information for the best way to perform in the particular business process. The information can be also reused and produced for data at the next stage. Accordingly, the information sometimes goes out of existence and work data up into new information when the urban regeneration project has been accomplished. But in that case some of changes happen occasionally, the business for urban regeneration has suffered a loss of profit and time as result of confusions about decisions and inappropriate action. For that reason, the information should be analyzed to achieve its aim at the business process under the influence of changes. Then, even though detail processes and management method change, the Core Information, which are important factors for accomplishing the project, help that the project can be operated to solve the problem about confusion and loss of the business. In conclusion, the Core Information is main effective factors for successful urban regeneration projects on the change management. The purpose of this study is to research the information according to the Information-flow and changes, and to find out the influence factors and the Core Information to manage efficiently at the process of urban regeneration projects.

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An Automatic Business Process Model Generation Tool Using Business Process Family Models (비즈니스 프로세스 패밀리 모델을 이용한 비즈니스 프로세스 모델 자동 생성 도구)

  • Hong, Min-Woo;Moon, Mi-Kyeong;Yeom, Keun-Hyuk
    • Journal of KIISE:Software and Applications
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    • v.35 no.8
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    • pp.479-492
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    • 2008
  • Nowadays, lots of requirements are changed quickly and variously. So, we need the ability to support the change of business process which is the asset of a company. To support this ability, the core asset that supports analyzing and describing about changes of business process should be exist from generating phase of a business process model. And a business process model that is satisfied the changed requirements should be automatically generated using core assets. In this paper, we present a business process family model (BPFM) which represents the commonalities and the variabilities of a set of business processes, we propose the automated tool using variabilities of BPFM and decision-making information for generation of business process model that is satisfied the changed requirements.

Research on Using Six Sigma Tool to Reduce the Core Process Time

  • Chung, Yi-Chan;Yen, Tieh-Min;Hsu, Yau-Wen;Tsai, Chih-Hung;Chen, Ching-Piao
    • International Journal of Quality Innovation
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    • v.9 no.1
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    • pp.94-102
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    • 2008
  • When facing the global severe competition, the enterprises all try their best to upgrade the quality, reduce the costs to reach the goal of customer satisfaction. Motorola was the earliest firm creating the term Six Sigma (6 ${\sigma}$); GE was the enterprise successfully fulfilling Six Sigma. The success of these two firms revealed the prominent effects and became the world-class model enterprises. The main purpose of promoting Six Sigma activity was to reduce the possible defects in the business process to the least through designing and monitoring business process in order to reach the goals such as the best quality and efficiency, the lowest costs, the shortest circular process time, maximum profits and customer satisfaction. This research used the Six Sigma technique to improve the business process of ceramics manufacturing plant and find out the major factors of slower core task time by the analytical process of Process Mapping, Pareto Chart, Simu18 simulation software and figures and proposed the improvement measures. Through the confirmation of the case companies, it successfully reduced the core process time and the organizational costs and increased the capacity.

Design of PKMS for Business Innovation based on Knowledge Management in Public Organization

  • Ji, Seung-Hyeon
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2008.06a
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    • pp.243-249
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    • 2008
  • Based on a comprehensive framework that reflects lifecycle requirements of KMs and BPMs, we propose an PKMS(Process based KMS) for integrating KMs and BPMs in order to combine the advantages of the two paradigms. This paper first defines the priority order of knowledge according to knowledge type and classifies it into three groups which consist of Basic KM, Practical KM and Reference KM. Then, it suggests PKMS knowledge map composed of much core-knowledge each of which has information about a unit of the related business process. Using the PKMS Knowledge map, we can directly provide related core-knowledge related for the business process while a person is working a unit of business process. This paper designed the PKMS applied to employment insurance business part. Long term goal of the concepts is to concern a change management organization of knowledge on PKMS.

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A Study on the Analysis of IT Service Core Process using the AHP -In the Perspective of ITIL- (AHP기법을 이용한 IT서비스 핵심 프로세스 분석에 관한 연구 -ITIL 관점에서-)

  • Lee, Hwi-Jae;Kim, Dae-Sung
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.10a
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    • pp.207-212
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    • 2005
  • The SM(System Management) is more important than SI(System Integration) in business model of software industry. And the role of ITO(IT Outsourcing) is increasing, recently. Also, The interest of ITIL increasing in the software industry. In the perspective of business, IT organization has been transformed from supportive division the core business organization, IT organization needs the satisfaction of customer’s requirements. So, process oriented IT management is required. In the perspective of technique, according to need of IT infra for a rapid change management, an application management, systematic development and operating process are required. Therefore, this paper analyzes of IT service core process in service support and service delivery that was offered by ITIL using the AHP methodology This paper shows the results of IT service survey in domestic software industry. And this paper gives a guideline of introduction ITIL

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Strategic Business Process Based on Business Intelligence by Connected with BPM & 6 Sigma (BPM과 6 Sigma 연계에 의한 BI기반의 전략적 비즈니스 프로세스)

  • Park, Sang-Min;Nam, Ho-Ki;Shin, Seung-Ho;Kim, Qui-Nam
    • Convergence Security Journal
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    • v.7 no.2
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    • pp.27-37
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    • 2007
  • Companies have to take agility against change of environment and build up the capacity of new value creation in today's management environment. Until now, there are so many management method for efficiency of management, rationality of management and IT (information technology) supported this method by integration of enterprise task and process automation. but company's competitiveness through the efficiency of management realized the limitations recently. so companies needs the new management method to raise core value of enterprise. This study applies strategy intelligence which is some part of Business Intelligence. We can identify the core value driver by using this method. and the core value driver is connected the KPI (key performance indicator) of processes in BPM (Business Process Management). This help the management of process focused on value driver. and some part of activity driver that effect the process performance can be use the Six Sigma method to strategic business process. This study first introduces the concept of Business Intelligence, Business Process Management and Six Sigma. and then efficient connection plan for value based strategic business process is introduces.

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