• 통상정보연구
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• 제10권2호
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• pp.391-410
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• 2008

Emphasis on relationship management might be found out from Williamson (1975), who tried to elucidate why an organization exists. According to his transaction cost theory, an organization is established to evade opportunistic actions of the market and build up a hierarchy of value chain. However, judged from the perspective of exchange relationship in a trade, the transaction cost theory was likely to approach to buyer-seller relationship by the mechanism of competition. Therefore, an organization exists to control the competition of the market. Relationship management suggested by relationship marketing focuses on cooperation between buyers and sellers, rather than competition against each other. Relationship management aims to provide a framework for making a market relationship that might become an asset or a resource of the firm. In the process of maintaining and strengthening long-term and cooperative relationship with all stakeholders included customers, suppliers and staff, they continue to create new values. The purpose of this empirical research, by investigating how relationship management of multinational enterprises influences on their competitive advantages and performances, is to suggest that a cooperative relationship established for a long time in the market, so-called quasi-market relationship, substitutes for an organization.

• 대한안전경영과학회지
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• 제14권2호
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• pp.159-166
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• 2012

As enterprises, based on the forecast of the customer's demand and collaboration with the suppliers, establish the integrated system directing supply, production, and distribution for the increase of productivity, Thus, this study intends to find the most urgent and critical factors for the improvement of the information system by externalizing factors affecting the operation of information system, suggest the process to improve the relevant functions of information system, and design the process. As a result of the analysis of the previous studies on the improvement of the information system, many studies were conducted on the improvement of ERP and SCM, yet there was no study conducted targeting about APS (Advanced Planning & Scheduling). Thus, this study chose APS as the subject for the design of the process for the improvement for the information system.

• 한국산학기술학회논문지
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• 제7권4호
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• pp.587-593
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• 2006

디지털 정보 혁명과 정보 기술의 발달은 고객의 다양한 욕구를 유발하였고 점차 기업들의 격화된 경쟁하의 생존전략으로서 물류 서비스 향상을 위한 물류 흐름이 기업 경쟁력의 중요한 요소로 부상하고 있다. 또한 공급자와 소비자 간의 정보공유는 기능 중심에서 프로세스 중심이 되면서, 유연성과 고객 서비스를 극대화하기 위한 새로운 물류 개념을 요구하게 되었다. 현재까지 대부분의 수 배송 연구는 방문순서나 방문시간의 제약조건에 따라 수요처에 대한 도착시간 및 선행순서에 대한 제약이 없는 경우의 차량경로문제(VRP)나 시간 및 선행순서에 대한 제약이 있는 경우의 차량일정계획문제(VSP)로 연구되어져 왔다. 그러나 현실적으로는 배송센터에서 제약 조건에 따라 고객까지 차량일정계획 수립을 위한 시간 보다는 배차계획을 수립하는데 더 많은 시간이 소요되는 것으로 알려져 있다. 본 논문은 물류 서비스의 향상을 위한 배차계획 업무의 현실적인 제약 조건들을 고려하여 배차계획 시스템을 설계하고, 이 설계 모듈에 따라 배차계획의 수정작업 조정시간를 효율적이고 획기적으로 줄일 수 있는 배차계획 시스템의 발견적 알고리듬을 설계하고 구현토록 한다.

• 한국산학기술학회논문지
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• 제17권4호
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• pp.340-350
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• 2016

의료법에서는 의원은 외래환자를, 상급종합병원은 중증의 입원환자를 전문적으로 치료하는 의료기관으로 규정하고 있다. 그러나 일차의료를 제공하는 의원의 외래환자수는 위축되는 반면 상급종합병원의 외래진료비 비중은 지속적으로 증가하고 있다. 이 연구에서는 우리나라 의료전달체계를 정상화하기 위한 보다 근원적인 방안으로 두 가지 정책안을 제시하고 이 정책을 정착시키고 성공시키기 위한 보건의료정책 거버넌스에 관한 제안을 담고 있다. 상급종합병원의 중증 환자 진료기능을 강화하기 위하여 현행 종별가산율을 외래와 입원 종별가산율로 분리하고 외래진료비 목표관리제 도입이라는 두 가지 방안을 제시하였다. 그리고 이들 정책안을 큰 부작용없이 성공시키기 위한 보건의료 정책 거버넌스를 제안하였다. 보건의료 정책 거버넌스는 의료공급자, 환자의 참여와 동기부여가 전제되어야 하며 장기적인 관점에서는 향후 의료 질을 반영할 수 있도록 설계되어야 한다.

• 한국산학기술학회논문지
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• 제20권10호
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• pp.107-116
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• 2019

방위산업은 최근 방산수출과 연계하여 국가의 주력사업으로 대두되고 있다. 이를 위해 군수업체의 품질수준 조사는 방위산업 육성정책을 수립하는데 필수적이다. 군수품 생산업체 품질수준 조사는 군수품 생산 업체의 내부 품질관리 및 품질경영 시스템에 대한 조사 및 분석을 통해, 향후 군수품의 전반적인 품질 수준 제고를 위한 품질 정책 수립에 기여하기 위해 매 년 수행하고 있다. 과거에 사용 하였던 품질수준 측정 지표가 현재의 실태를 반영하는데 한계가 있었다. 따라서 품질 수준의 진단 모형과 측정 지표를 개선할 필요성이 제기 되었다. 본 논문은 타 기관 및 기업의 품질 수준 측정 지표의 사례를 조사하고, 기존에 국방 분야에서 실시되고 있는 다양한 평가지표 등을 분석하였다. 또한 과정 지표와 성과 지표의 연계성을 강화하여 군수품 생산업체의 품질수준을 객관적이고 직관적으로 표시될 수 있도록 개선하였다. 본 논문을 통해 제시된 측정 지표 및 모형은 향후 군수품 품질수준 조사에 활용될 것이다. 또한 군수품 품질수준 조사결과는 정부의 국방품질관리 정책을 보다 효과적으로 수립하는데 활용될 수 있을 것이다.

• 유통과학연구
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• 제11권4호
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• pp.51-60
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• 2013

Purpose - The objective of this paper is to investigate the effect of asset specificity, the level of information sharing, the importance of information sharing, and an integrated collaborative environment on supply chain performance. Research design, data, and methodology - Data collection was implemented as follows: questionnaires were distributed to 250 companies that have business ties with Halla Climate Control Corporation. The empirical study to test our hypothesis was based on statistical analysis (using SPSS 18.0 and AMOS 18.0). The hypothesis of this paper is that the asset specificity variable has positive effects on the following variables: Level of information sharing, the importance of information sharing, and integrated collaborative environment. Moreover the variables, the level of information sharing, and the importance of information sharing are strongly influenced by the variable integrated collaborative environment, and these when combined, have an effect on the dependent variable, supply chain performance. We tested our hypothesized model utilizing path analysis with latent variables. Results - According to the results of our analysis, hypothesis H1, which tests whether there is a relationship between asset specificity and the integrated collaborative environment, is supported at the 0.01 level. Hypotheses H2 and H3 were also confirmed, and asset specificity had positive effects (+) on the level of information sharing variable. The importance of the information sharing variable was statistically significant at the 0.01 level. Hypotheses H4 and H5 posited that the integrated collaborative environment variable would have a positive effect on the level of information sharing; the importance of information sharing variable was strongly supported statistically, with a significant p-value below. Moreover, the level of information sharing (H6), and the importance of information sharing (H7) variables also had a statistically relevant influence on supply chain performance. As a result, existence of a collaborative system between companies would influence supply chain performance by strengthening real-time information access and information sharing. Thus, it is important to construct a collaborative environment where information sharing among companies and cooperation is possible. Conclusions - First, with rapid changes in the business environment, it becomes necessary for enterprises to acquire the right information in order to properly implement SCM. For successful SCM, firms should understand the importance of collaboration with supply chain partners and an internally built collaboration system, which in turn will better promote a partnership commitment with suppliers as well as collaborative integration with buyers. A collaborative system, as we suggest in this paper, facilitates the maintenance of a long-term relationship of trust, and can help reinforce information sharing. Second, it is necessary to increase information sharing over time via a collaborative system so that employees of the suppliers become aware of the system. The more proactive and positive attitudes are towards such a collaborative system by the managerial group, the higher the level of information sharing will be among the users. Successful SCM performance is achieved by information sharing through a collaborative environment rather than by investing only in setting up an information system.

• 한국지역사회생활과학회지
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• 제14권2호
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• pp.3-13
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• 2003

This paper studied the present condition of social welfare activities of Living Condition Improving Committee of Kimpo City in order to activate the social welfare services of women agricultural organizations. The main results are as follows; First, the general characteristics of the respondents in this study are forty or fifty years of age with above high school education with main income source of agriculture and middle class women living in agricultural communities more than 10 years. Second, considering the present and future planned activities of the Living Condition Improving Committee of Kimpo City this study finds that there is high expectation of helping poor people and joining voluntary services. Third, the members of the Living Condition Improving Committee of Kimpo City have actively participated in the local welfare service programs however, there is significant difference among people according to the age, living standard and joining period. Fourth, out of social welfare activities managed by the Living Condition Improving Committee of Kimpo City the welfare service activities for old people and local community are most active and the participants in the welfare service activities for women and the youngsters are small. Thus, according to this study the Living Condition Improving Committee of Kimpo City should consider the following three points in order to activate the social welfare service activities; First, as the members are expecting to expand the individual activities and to enhance the private improvement, the social welfare service activities should meet with the demands to improve self satisfaction of the participants. Second, new programs should be developed after reviewing the current programs in order to meet with the need of the members. Third, as the committee has not established a network system with government administrative organizations and relating institutions, and as its activities are concentrated in particular areas the committee should establish a new system to provide more efficient services in line with the cooperation with public organization and welfare resource suppliers.

• 마케팅과학연구
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• 제19권3호
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• pp.28-36
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• 2009

现有的文献广泛的关注财阀以及他们的所有权和支配权的优点和弱点, 但是几乎没有关于韩国非财阀公司的研究. 然而, Lee, Lee and Pennings (2001)并没有特别的探讨在韩国国内市场非财阀公司为求生存而对抗财阀公司的具有竞争力的战略. 本文的研究动机是通过四个探索性案例的研究, 韩国非财阀公司对抗财阀公司的成功的竞争战略和提出的建议可能会对其他的企业以及公共政策制定者有所帮助. 从产品相似性和公司内的合作关系分别定义竞争和合作的概念. 从这两个方面, 我们开发了以下$2{\times}2$ 矩阵, 为非财阀公司对抗财阀公司提供四种竞争战略. 在小组1的非财阀公司在高端市场对财阀公司让步, 但在低端市场有 "我也是在低端市场" 的产品, 同时承认在高端市场的财阀. 在小组2, 非财阀公司以供应商或互补企业的身份成为财阀公司的合伙人. 在小组3, 非财阀企业从事与财阀直接竞争. 在小组4, 非财阀企业的目标, 以产品创新或服务填补目标市场空白点. 我们选择的4个公司分别是E‐Rae电子企业公司(共存方), Intops(供应商), Pantech(竞争对手)和Humax(小众市场成员). 通过分析这4个案例, 相互提供更丰富的洞察力战略. 基于我们的概念框架, 提出下列假设 : 假设1 : 与财阀公司有合作关系的非财阀公司比没有合作关系的公司表现得更好. 假设1a: 共存方会比竞争方表现得更好. 假设1b: 合伙方会比小众市场成员表现得更好. 假设2: 与财阀公司的产品没有相似性的公司比有相似性的公司表现得要更好. 假设2a: 合伙方比共存放表现得更好 假设2b: 小众市场成员会比竞争方表现得更好. 假设3: 小众市场成员应比共存方表现得更好. 假设4: 按绩效的降序排列依次是合作者, 小众市场成员, 共存方, 竞争方. 一组专家按照我们4组的分类把216家非财阀公司分类. 用SPSS统计软件中的简单方差分析来检验假设. 结果发现. 与财阀公司有合作关系的以及提供与财阀公司不同的产品或服务比较好. 很明确的一点是, 平均来说, 若要对抗财阀公司中获利, 其战略是成为合伙人(供应商或组成部分). 直接与财阀公司硬碰硬的竞争是要付出极高代价的战略, 而这种代价不是非财阀公司能负担得起的. 避免与财阀公司迎面竞争的战略是用不同的产品服务于利己市场, 或是服务于被财阀公司忽视掉的低端市场. 些战略是比较好的生存战略. 本文说明在财阀环境中, 韩国的中小型非财阀公司有一些方法可以生存, 尽管不是没有风险. 根据不同的竞争组合, 合作的公司可以根据产品相似性以及合作关系的维度来选择定位从而制定自己的竞争战略. 例如共存方, 竞争对手, 合伙人, 小众市场成员. 根据我们的探索性案例分析, 合伙人对非财阀公司来说可能是最好的战略, 而竞争者则是有很大风险的. 小众市场成员和共存方处于中间, 但前者比后者要好. 很多中小型企业的管理者只是用简单的, 不是合作就是竞争的观点来审视市场的领导者‐典型的就是财阀. 结果. 很多非财阀公司变成被动的合作者或被自己的竞争对手财阀所击败. 事实上, 合作和竞争并不是互相排斥的, 是可以同时被追求的. 正如本文所建议的, 非财阀公司可以根据他们的环境, 内部资源和能力灵活的选择合作和竞争.

• Journal of Information Technology Applications and Management
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• 제24권2호
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• pp.25-37
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• 2017

The aim of this study is to analyze the effect of the growing activities of large purchasing enterprises on the trust of small and medium size contractors, which is mediated by 'purchase accompany activity'. This subject study includes the first and second contractor companies in Korea. The results of this study are as follow. First, the knowledge and cost price sharing activities of major purchase vendor with cooperative company had a positive effect on the trust of cooperative company, however this was not so with the information sharing activities in that case. Second, the trust of contractors on large purchasing enterprises was positively influenced by sharing activities with purchasing activities of major company. Third, the knowledge and cost price sharing activities of purchasing enterprise with contractors on the sharing activities were mediated by the trust of contracting company on the large purchase enterprise. According to this study, the mediated effect of trust relationship can influence a contracting company. Whereas preceding studies of sharing activities were conducted about unidirectional instruct of large purchase enterprises to small and medium size contracting companies, this study was conducted on bidirectional effects, which included knowledge, cost price, information sharing activities between contracting companies and large purchasing enterprises. Conclusively, this study showed the possibility of spreading cognitive and change about mutual benefits strategy between small and medium size contracting company and large purchasing enterprise.

• 한국유통학회지:유통연구
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• 제15권2호
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• pp.35-70
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• 2010

1980년대 후반 관계마케팅이 소개된 후로 많은 연구자들에 의해 관계의 질을 향상시킬 수 있는 방안을 찾으려는 노력들이 있었으나 B2C와 달리 B2B에서는 주로 분석적이고 인지적인 요인에 초점을 두었을 뿐, 구성원들의 정서적인 요인을 검토하려는 노력은 부족하였다. 또한 관계에서 발생하는 다양한 현상들을 충분히 이해하기 위해서는 관계를 유지하는 동기가 무엇인가를 알아야 할 필요가 있다. 이러한 필요성에 의해 본 연구는 통합모형을 사용하여 공급자 특유투자(인지요인)와 소매상의 정(감정요인), 의존도(동기요인)가 관계의 질과 관계성과에 어떤 영향력을 미치고 있는가를 검토하고자 하였다. 전국의 작물보호제 소매상으로부터 설문자료 272부를 수집하여 분석한 결과, 인지적 요인인 공급자 특유투자의 영향력이 가장 크게 나타났으며, 다음으로 정서적 요인인 정, 동기적 요인인 의존도의 순서로 나타났다. 또한 신뢰와 몰입은 협력행동과 장기지향성을 증가시키고 관계갈등을 감소시키는 효과가 있는 것으로 확인되었다. 이러한 결과에서 공급자는 관계의 질을 향상시키기 위해 특유투자를 증가시켜야 한다는 결론을 얻을 수 있다. 그러나 특유투자는 금전적인 자원을 필요로 하기 때문에 무한정 증가시킬 수 없다는 제약을 가지고 있다. 따라서 기업은 관계의 질을 향상시키는 유력한 변수로 밝혀진 정의 중요성을 인식하고 이를 잘 활용할 필요가 있다. 본 연구는 이론적인 측면에서 통합모형을 사용하여 관계의 질에 대한 각 선행요인들의 영향력을 포괄적으로 검토함과 동시에 B2B에서 최초로 한국인의 정을 실증하였다는 것에서 의의를 찾을 수 있다. 또한 실무적으로는 유통경로 구성원들의 관계 관리에 대한 새로운 방안을 제공하였다.