• Title/Summary/Keyword: Conversation Types

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A Study on the Service Integration of Traditional Chatbot and ChatGPT (전통적인 챗봇과 ChatGPT 연계 서비스 방안 연구)

  • Cheonsu Jeong
    • Journal of Information Technology Applications and Management
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    • v.30 no.4
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    • pp.11-28
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    • 2023
  • This paper proposes a method of integrating ChatGPT with traditional chatbot systems to enhance conversational artificial intelligence(AI) and create more efficient conversational systems. Traditional chatbot systems are primarily based on classification models and are limited to intent classification and simple response generation. In contrast, ChatGPT is a state-of-the-art AI technology for natural language generation, which can generate more natural and fluent conversations. In this paper, we analyze the business service areas that can be integrated with ChatGPT and traditional chatbots, and present methods for conducting conversational scenarios through case studies of service types. Additionally, we suggest ways to integrate ChatGPT with traditional chatbot systems for intent recognition, conversation flow control, and response generation. We provide a practical implementation example of how to integrate ChatGPT with traditional chatbots, making it easier to understand and build integration methods and actively utilize ChatGPT with existing chatbots.

Differences on Self-determination Experiences of the Intellectually Disabled People according to Livings in the Different Types of Residential Homes (지적장애인의 거주시설 유형별 자기결정 경험 연구)

  • Kim, Yong-Deug;Park, Suk-Kyoung
    • Korean Journal of Social Welfare
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    • v.60 no.4
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    • pp.79-103
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    • 2008
  • The purpose of this study is to find out differences on self-determination experiences according to livings in the different types of residential homes: large institutions, small group homes and independent living homes. For this, this study analyzed 17 living experiences, which came from interviews on 9 research participants lived in residential homes. Some of 9 research participants had experience living in only one type of residential homes; others had experiences living in two or three types of residential homes. The result of this study revealed the different levels of self-determination experiences according to the each types of residential homes. In terms of degree of self-determination, its level in the small group homes are higher than large institutions; independent living homes are higher than the small group homes. By this finding, this paper raised the need for the policy changes on residential home for the disabled people to accelerate deinstitutionalization and make sure higher level of self-determination of disabled people. This study suggested other implications related to the research on intellectually disabled people. Firstly, evaluative researches on service provisions to intellectually disabled people should reflect subjective experiences of service users. Secondly, diverse researches focusing on subjective experiences should be tried to expand understanding on intellectually disabled people. In these studies, conversation analysis could be widely used.

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Exploring Types of Verbal Violence Through Speech Analysis on Non-facing Channels (비대면 채널에서의 음성분석을 통한 언어폭력 유형 탐색)

  • Kim, Jongseon;Ahn, Seongjin
    • The Journal of Korean Association of Computer Education
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    • v.23 no.3
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    • pp.71-79
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    • 2020
  • This study investigates the rising issue of verbal violence at non-facing channels. Focus Group Interview(FGI) was conducted to examine verbal violence occurred during emotional labors in real-life cases. In addition, the distribution of verbal violence in the conversation was confirmed through a new big data technology called Speech Analysis(SA). The result findings highlighted the two perspectives as below. First, verbal violence occurred through calls, is classified into personal insult, swearing/verbal abuse, unreasonable demand, (sexual) harassment and intimidation/threat. Second, Speech Analysis result exhibited the most frequently appeared verbal violence were personal insult and swearing/verbal abuse. Informal language use and speaking in disrespectable manner was the highest rate in personal insult category. Moreover general cursing was the highest rate in swearing/verbal abuse category. In particular, the rate of using curse language was the highest in overall cases of verbal violence. This study summarizes the types of verbal violence that occur in non-facing channels and suggests a need for further investigation on how verbal stress affects working environment for emotional labor.

A Study on Features of Space Perception shown at Intention of Observing the Space of Cafeteria (카페공간의 주시의도에 나타난 공간지각 특성에 관한 연구)

  • Choi, Gae-Young
    • Korean Institute of Interior Design Journal
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    • v.22 no.1
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    • pp.3-10
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    • 2013
  • This study, with a space of cafeteria for the object, selected adjective and space for space evaluation based on existing dissertations and experts' survey so as to analyze the perception features by adjective into perception types. At space evaluation, the purpose of visiting the cafeteria was setup for test. Analysis of what perceptual information on the space was acquired enables to set up any features at a space and the direction of designing. The approach through the evaluation of space perception assigning this kind of observing intentionality can be applied to emotion technique which connects a designer to customers. From this study, the following conclusion has been reached. Frist, the difference at perception type by gender is formality, which is higher with women than men. When it is considered that other types are identical, it can be seen that the formality is the perception type to decide the selection of gender and has the highest average value among all the three types. On the whole, men have the tendency for regarding spaciality as the most important, while women have that for looking upon formality as such. Second, to the question what element they would see first when visiting for conversation, men and women answered respectively that they would see partition (35.6%) and chairs (38.0%). Men had a very strong propensity for the element of area section(partition) supporting the activity of purpose and women regarded the element of behavior support(chair) carrying out the activity of purpose as important. Third, the analysis of deviance shown at the formality of perception type showed that men had dispersive selection at the process of selecting all adjectives and their features at the process of space perception were higher than spaciality and fancine.

Comparison of Family-Related Contents of High School Home Economics Textbooks between Korea and the U.S.: Focusing on the Elements of a Healthy Family (한·미 고등학교 가정과 교과서의 '가족' 관련 내용 비교: 건강가정 구성요소를 중심으로)

  • Kang, Namjoo;Chin, Meejung
    • Human Ecology Research
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    • v.55 no.2
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    • pp.167-180
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    • 2017
  • This study makes suggestions on the contents of home economics to form adolescents' values of a healthy marriage and family. For this objective, family-related contents of high school home economics textbooks between Korea and the U.S. were comparatively analyzed using a qualitative interpretation method, based on the elements of a healthy family. Obtaining nine types of high school technology & home economics textbooks (2009 revised curriculum), two types of high school home economics science textbooks (2009 revised curriculum), and five types of the U.S. home economics textbooks for grade 10 to 12, contents elements, described contents, pictures, illustration, and activity tasks of the contents were examined. This study discussed the implications of family-related content in home economics high school textbooks of Korea as well as presented suggestions to be used as basic data for the development of subject content. The results of the study can be summarized as follows. In the results of analyzing the family-related contents in home economics textbooks of both countries, Korean home economics textbooks emphasized the contents meeting a democratic and gender-equal family relationship, maintenance & creation of healthy family life culture, rational resource management, and support for children's growth & development. However, U.S. home economics textbooks focused on elements such as economic stability of family, stable food, clothing, and shelter, open conversation, support of children's growth & development, rational resource management, sharing family roles, healthy citizenship, and harmony between work and family.

A Study of Chatbot Personality based on the Purposes of Chatbot (사용목적에 따라 선호하는 챗봇의 성격에 관한 연구)

  • Kang, Minjeong
    • The Journal of the Korea Contents Association
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    • v.18 no.5
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    • pp.319-329
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    • 2018
  • With rapid development of technology for strong AI chatbot, the role of chatbot has been extended from conducting simple tasks to being a friend or counsellor. For this newly emerging purpose of chatbot, endowment of personality is important to make the chatbot regarded as a human being. Nevertheless I found that there are few guides about it. Thus, this study identifies the proper personality of chatbot depending on the purpose of services and user types. The purposes of chatbot services are divided into three types such as leisure-time, counselling, and task. The DISC theory is used for categorizing personality, which consists of 4 types such as dominance(D), inducement(I), submission(S), and compliance(C). An interview and survey were conducted to investigate the preferred personality of chatbot and contents for leisure-time. As results, people tend to prefer people-oriented types such as I, S for their leisure time, task-oriented types such as D,C for their task, and slow types such as C,S for counselling. Women prone to prefer neutral gender except for counselling and men tend to prefer female in all chatbot services. Preferred chatbot age is either same or younger age for leisure-time, same or older for counselling, and 30's for tasks. Preferred contents for leisure-time are mostly recent information but many 20's want fun contents and 50-70's want emphatic conversation. 30-50's want honorific but 20's and 60-70's don't care. The research results useful guide on proper personality of AI chatbot for each purpose of its service.

An acoustic study of feeling information extracting method (음성을 이용한 감정 정보 추출 방법)

  • Lee, Yeon-Soo;Park, Young-B.
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.10 no.1
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    • pp.51-55
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    • 2010
  • Tele-marketing service has been provided through voice media in a several places such as modern call centers. In modern call centers, they are trying to measure their service quality, and one of the measuring method is a extracting speaker's feeling information in their voice. In this study, it is proposed to analyze speaker's voice in order to extract their feeling information. For this purpose, a person's feeling is categorized by analyzing several types of signal parameters in the voice signal. A person's feeling can be categorized in four different states: joy, sorrow, excitement, and normality. In a normal condition, excited or angry state can be major factor of service quality. In this paper, it is proposed to select a conversation with problems by extracting the speaker's feeling information based on pitches and amplitudes of voice.

Alveolar Fricative Sound Errors by the Type of Morpheme in the Spontaneous Speech of 3- and 4-Year-Old Children (자발화에 나타난 형태소 유형에 따른 3-4세 아동의 치경마찰음 오류)

  • Kim, Soo-Jin;Kim, Jung-Mee;Yoon, Mi-Sun;Chang, Moon-Soo;Cha, Jae-Eun
    • Phonetics and Speech Sciences
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    • v.4 no.3
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    • pp.129-136
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    • 2012
  • Korean alveolar fricatives are late-developing speech sounds. Most previous research on phonemes used individual words or pseudo words to produce sounds, but word-level phonological analysis does not always reflect a child's practical articulation ability. Also, there has been limited research on articulation development looking at speech production by grammatical morphemes despite its importance in Korean language. Therefore, this research examines the articulation development and phonological patterns of the /s/ phoneme in terms of morphological types produced in children's spontaneous conversational speech. The subjects were twenty-two typically developing 3- and 4-year-old Koreans. All children showed normal levels in three screening tests: hearing, vocabulary, and articulation. Spontaneous conversational samples were recorded at the children's homes. The results are as follows. The error rates decreased with increasing age in all morphological contexts. Also, error percentages within an age group were significantly lower in lexical morphemes than in grammatical morphemes. The stopping of fricative sounds was the main error pattern in all morphological contexts and reduced as age increased. This research shows that articulation performance can differ significantly by morphological contexts. The present study provides data that can be used to identify the difficult context for articulatory evaluation and therapy of alveolar fricative sounds.

Identification of Speakers in Fairytales with Linguistic Clues (언어학적 단서를 활용한 동화 텍스트 내 발화문의 화자 파악)

  • Min, Hye-Jin;Chung, Jin-Woo;Park, Jong C.
    • Language and Information
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    • v.17 no.2
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    • pp.93-121
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    • 2013
  • Identifying the speakers of individual utterances mentioned in textual stories is an important step towards developing applications that involve the use of unique characteristics of speakers in stories, such as robot storytelling and story-to-scene generation. Despite the usefulness, it is a challenging task because not only human entities but also animals and even inanimate objects can become speakers especially in fairytales so that the number of candidates is much more than that in other types of text. In addition, since the action of speaking is not always mentioned explicitly, it is necessary to infer the speaker from the implicitly mentioned speaking behaviors such as appearances or emotional expressions. In this paper, we investigate a method to exploit linguistic clues to identify the speakers of utterances from textual fairytale stories in Korean, especially in order to handle such challenging issues. Compared with the previous work, the present work takes into account additional linguistic features such as vocative roles and pairs of conversation participants, and proposes the use of discourse-level turn-taking behaviors between speakers to further reduce the number of possible candidate speakers. We describe a simple rule-based method to choose a speaker from candidates based on such linguistic features and turn-taking behaviors.

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A Study on The Types and Traits of Conversion Design Methods of Modern Architecture for Renewal Use in Japan (일본에서의 근대건축물의 재생과 활용을 위한 킨버전디자인 수법의 유형과 특성에 관한 연구)

  • Lo, Jung-Eun;Park, Chan-Il
    • Korean Institute of Interior Design Journal
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    • v.16 no.2 s.61
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    • pp.40-50
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    • 2007
  • This study started from my concern over maintenance and renewal of existing buildings and other seriously damaged Modern Architecture under the urban development. Above all, we must face up to reality of an increasing need of renovation of old buildings that are in its physical, social, and economical decrepitude. Currently, 25% of total buildings come under renovation period within 20 years, which means that we do not have enough time to decide the destiny of old buildings. In the city, there has been endless controversy over conversation and development. Recently the Cultural property Registration System made it possible a positive usage of non-designated cultural property with historical value. This very useful system renewed our perception on Modern Architecture as cultural property and also triggered peoples' interest in recreating new value beyond economical one. So we really need a balanced view that can bring into both growth of contemporary city and renewal use of Modern Architecture. Here, in this study I tried to solve that problem with Conversion Design and define what a realistic design way for them is. To get more reasonable result, I chose a factor analysis for 20 conversion projects in Japanese Modern Architecture. Conversion Design is a proper way to restore the identity of old buildings and the most effective way to sustainable use of Modern Architecture.