• Journal of Intelligence and Information Systems
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• v.24 no.4
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• pp.85-110
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• 2018

A chatbot is an interactive assistant that utilizes many communication modes: voice, images, video, or text. It is an artificial intelligence-based application that responds to users' needs or solves problems during user-friendly conversation. However, the current version of the chatbot is focused on understanding and performing tasks requested by the user; its ability to generate personalized conversation suitable for relationship-building is limited. Recognizing the need to build a relationship and making suitable conversation is more important for social chatbots who require social skills similar to those of problem-solving chatbots like the intelligent personal assistant. The purpose of this study is to propose a text analysis method that evaluates relationships between chatbots and users based on content input by the user and adapted to the communication situation, enabling the chatbot to conduct suitable conversations. To evaluate the performance of this method, we examined learning and verified the results using actual SNS conversation records. The results of the analysis will aid in implementation of the social chatbot, as this method yields excellent results even when the private profile information of the user is excluded for privacy reasons.

• Journal of Society of Preventive Korean Medicine
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• v.25 no.2
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• pp.13-31
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• 2021

Objectives : The objectives of this study are to provide the education of communication skills in the class of theories of Korean medical famous physicians and to survey students' perception of the effect. Methods : The class of theories of Korean medical famous physicians was newly designed and was given to students. The results from the questionnaire survey with second year students at department of Korean medicine were applied to the evaluation of study issues. The scale used for this study was the modified version of 'Beyer-Fetzer's Essential Elements of Communication Skills Assessment Sheet', which was developed by researchers in line with the education of Korean medicine. Results : In six (except for 'opening a conversation') out of seven categories, post-test results were more improved than pretest results. In the category of communication skills (a total of 25 questions), post-test results were higher than pretest results in all items. Among them, 13 items were statistically significant. With regard to the question as to how important the class of communication skills is to raise their professionalism as Korean medicine doctor, post-test result was higher than pretest result. Regarding an appropriate education point of time, there were various points in the entire period of curriculum. The appropriateness of teaching-learning method was positively evaluated. In terms of the content helpful for learning, learner-oriented activities was preferred over teacher-oriented lecturing. Conclusions : The communication skills learned in the class of theories of Korean medical famous physicians were effective. Communications skills should be taught constantly in the entire curriculum in order to raise students' professionalism as Korean medicine doctor. In terms of education method, it is desirable to design a class based on students' various activities, rather than lecturing.

• Journal of Korean Home Economics Education Association
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• v.23 no.3
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• pp.139-160
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• 2011

The purpose of this study is twofold: (i) to develop a teaching and learning plan and practical performance assessment tools for the improvement of teenager-parent communication and relationships as well as explore their effects on the communication in the everyday family life; and (ii) to find the underlying problems of teenager- parent communication through conversation analysis and to provide a improved dialogue model. We provided the experimental group with a performance task of communication training between teenagers and their parents in the real family situation while the control group practiced communication skills in a learning situation. However for both classes, before and after performance tasks were equally provided. The experimental group exhibited a longer conversation time with their parents, better communication skills, and higher degrees of relational satisfaction than the control group. Conversation analysis revealed that the experimental group reduced the use of blocking techniques in the teenager-parent conversations more than the control group, and all so raised the frequency of functional communications more than the control group. In both areas of communication in the experimental group was significantly improved, Most notably, a problem-solving case through no-lose conflict resolution methods was effective, succeeding by 70% in the e experimental group and 43.3% in the control group. Parents use blocking techniques like admonition, lecturing, blaming. sarcastic remarking, ordering and so forth, while teenagers use dispute, avoidance, blaming, and teasing in this order. The communication problems during the conversation process, teenagers' evasive and rebellious way of speaking instigates adverse communication responses from parents, so their conversation tends to unfold as ambiguous evasion opposed to: inquiring or evasion by short answers vs. ordering-preaching, or disputing vs. criticizing-making sarcastic, disputing vs. disputing-teaching, and criticizing vs. criticizing.

• Journal of Engineering Education Research
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• v.17 no.4
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• pp.54-57
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• 2014

This paper investigated the influence of foreign words, otherwise known as loan words, on global communication abilities of university students from two non English-speaking countries: Korea and Japan. To survey the understanding and usage of foreign words which are from English language and used frequently in daily conversation, questionnaires were administered to Korean and Japanese university students majoring in engineering who shared similar linguistic backgrounds. The results were analyzed from global communication viewpoint. Based on the results, methods for improving global communication skills in engineering education were proposed.

• English Language & Literature Teaching
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• v.12 no.1
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• pp.103-129
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• 2006

This paper presents a case study of the effectiveness of debate class in promoting speaking skills of advanced learners. The researcher adopted English debate techniques in an English speaking class during four-week teacher training program and investigated how teachers responded to the new technique. Forty-five middle and high school teachers participated in the study and classroom observation, pre-survey, post-survey, and focus group interviews were used as the major research methods. The teacher pre-survey results presented that teachers prefer a conversation class where they can directly acquire proper sentence patterns and speaking strategies rather than spend time in performing communicative events. The results of the focus group interview and post-survey confirmed that a debate class can meet this specific teachers' needs. Most teachers responded positively to the debate classes since: 1) debate techniques are relatively new ideas to Korean teachers; 2) debate techniques require speed and accuracy in speech; thus teachers could learn to present their ideas logically and efficiently in a limited time through repeated argument exercises. The study result implies that debate technique can be an effective vehicle in an EFL context to promote advanced learners' logical thinking skills and logical English sentence structures.

• Journal of Fisheries and Marine Sciences Education
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• v.17 no.3
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• pp.305-323
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• 2005

To reveal secondary teachers' in-service education needs, in-depth interviews were conducted with 15 individual teachers based on semi-structured questions and qualitative data analysis procedures were adopted. They wanted to have; a. more knowledge of one's subject, subject related information, culture and common sense, counseling psychology, foreign language, and the 7th curriculum, b. better skills of student-centered teaching-learning methods, guidance and class management, good use of computers, and educational evaluation, c. improved attitudes regarding democratic problem solution processes, conversation with and service to students from their viewpoints, commitment to preparations for teaching, educational innovation and improvement, elimination of improperness, and pride of teaching job.

• Journal of Korea Multimedia Society
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• v.23 no.10
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• pp.1296-1306
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• 2020

Childhood verbal communication impacts children's language skills and has a positive effect as partners use more vocabulary. But reduction in family time, caused by lowered age for private education and so on, has reduced the chance for children to speak with partners who have a proficient language skill. This vacancy was naturally occupied by the media, which has become one of the cornerstones of the growth of kids' contents. Kids contents are making various attempts to expand the breadth of services. But most contents still focus on unilateral visual information delivery yet, so there is a limit to satisfy the vacancy of conversation partners. Therefore this paper suggests an ECA(Embodied conversational agent) to induce children's spoken conversation using a virtual character frequently used in kids contents. This system is implemented by the voice bot and agent model produced using an IBM assistant and Unity. As a result of using ECA for 66 children of 5-9 years old, it showed meaningful results in terms of induction of verbal communication.

• English Language & Literature Teaching
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• v.13 no.1
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• pp.87-110
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• 2007

Past studies conducted on the students' verbal participation both in and out of class have explored and identified variables affecting the process of learning to speak English. However, little is known about the causes and effects of these variables. A survey form developed from a previous study was administered to 468 university students taking English conversation classes from native speakers of English. To better understand the causes and effects of speaking barriers, path analysis was administered as the main tool of investigation. The results of the study indicate that familiarities toward NS (Native Speaker) teachers, learner faithfulness, che-myon, NS teachers' classroom management skills, and NS teacher's trustworthiness account for 50.72% of speaking grades. These factors are causally related to learner attitudes. However, with regard to speaking grades, all of the above factors except che-myon are also causally related with each other. Therefore, it was concluded that learner attitudes can be improved by minimizing che-myon, however, che-myon itself cannot be a predictor of speaking grades. To validate the findings of the study, related research work is discussed and implications are provided.

• The Korean Journal of Archival Studies
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• no.71
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• pp.169-236
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• 2022

This paper is a study on the relationship of archives and writing. Writing is an big issue these days. Archival studies need to be interested with writings. It's not just about writing skills. Archival studies have to try archiving more good relationships. Symbiotic approach can be worth the efforts. The main focus of this paper is on the writing in archives workshop. Archives workshop is a good place where writing and archiving have a symbiotic relationships. Writing is an archival try to invite the values of 'requests, inquiring after, observes, conversation' to archives. These archival practices can contribute the symbiotic approach to constructed archives.

• Journal of Oriental Neuropsychiatry
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• v.35 no.2
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• pp.153-162
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• 2024

Objectives: Among OECD countries, South Korea has been having the highest suicide rate since 2018, with 24.1 deaths per 100,000 people reported in 2020. The objectie of this study was to examine the use of generative artificial intellicence (AI) chatbots to train third-year Korean medicine (KM) students in conducting suicide risk assessments for patients with depressive disorders to train students for their clinical practice skills. Methods: The Claude 3 Sonnet model was utilized for chatbot simulations. Students performed mock consultations using standardized suicide risk assessment tools including Ask Suicide-Screening Questions (ASQ) tool and ASQ Brief Suicide Safety Assessment. Experiences and attitudes were collected through an anonymous online survey. Responses were rated on a 1~5 Likert scale. Results: Thirty-six students aged 22~30 years participated in this study. Their scores for interest and appropriateness (4.66±0.57), usefulness (4.60±0.61), and overall experience (4.63±0.60) were high. Their evaluation of the usability of artificial intelligence chatbot was also high at 4.58±0.70 points. However, their trust in chatbot responses (Q12) was lower (3.86±0.99). Common issues related to dissatisfaction included conversation disruptions due to token limits and inadequate chatbot responses. Conclusions: This is the first study investigating generative AI chatbots for suicide risk assessment training in KM education. Students reported high satisfaction, although their trust in chatbot accuracy was moderate. Technical limitations affected their experience. These preliminary findings suggest that generative AI chatbots hold promise for clinical training, particularly for education in psychiatry. However, improvements in response accuracy and conversation continuity are needed.