• Title/Summary/Keyword: Continuance Commitment

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Effects of Organizational Trust on Commitment and Citizenship Behavior (조직신뢰가 몰입 및 조직시민행동에 미치는 영향)

  • Lee, Jeong Eon;Liu, Bingjing
    • The Journal of the Korea Contents Association
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    • v.15 no.3
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    • pp.370-377
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    • 2015
  • Organizational trust (OT) plays a substantial role to attain competitive advantages. It is an effective way to enhance organizational effectiveness. OT makes employees to have a positive emotion toward a firm, also it contributes employees to bring a spontaneous behavior. The purpose of this study is to investigate the relationships among OT, organizational commitment (OC), and organizational citizenship behavior (OCB) theoretically and empirically. A total of 228 cases in 15 Chinese companies are used for empirical analysis. The results show that OT has a positive effect on OC and OCB. It is suggested that OT is an important variable to improve emotional and continuance commitment. Also the results reveal that OCB is a meaningful dependent factor that is affected by OC.

A Study on the Effect of Reading Activities on Job Satisfaction and Organizational Commitment of Public Library Employees (공공도서관 직원의 독서활동이 직무만족과 조직몰입에 미치는 영향에 관한 연구)

  • Kim, Seo Ryung;Park, Sung Jae
    • Journal of the Korean Society for information Management
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    • v.33 no.3
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    • pp.371-398
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    • 2016
  • The purpose of this study is to analyze the effect of reading activity of employees in public libraries on their job satisfaction and organizational commitment which was suggested by previous studies proving the relationship among the variables in the business area. The results from the survey indicate that there were significant differences in job satisfaction, satisfaction with human relationship, satisfaction of self-realization, affective commitment, and continuance commitment in terms of the frequency of participation in a book club. Additionally, the number of employees' reading books and hours spent for reading significantly influenced their job satisfaction and the hours spent for reading significantly influenced affective commitment. It was also found that participation continuity for a book club influenced on satisfaction level of social recognition, continuance commitment, and normative commitment. Job satisfaction level had a complete mediation effect between reading hours and affective commitment, and satisfaction from social recognition had a complete mediation effect between participation continuity in a reading meeting, continuance commitment, and normative commitment. Based on these results, this study suggests a plan for constructing a good environment for employees to read through introducing a reading management as follows. Firstly, managers of public libraries need to take an active interest in reading management and various programs to encourage employees to read need to be provided. Secondly, public libraries are required to encourage their employees' participation in book clubs and support them, so that the employees are able to participate in the book club consistently. Finally, institution-level consistent motivation is needed for an active reading activity.

A Study on the Turnover Intention of Salespeople in Insurance Distribution Channels (보험유통채널에서 영업사원의 이직의도에 관한 연구)

  • Ryu, Gayeon;Kim, Dong-Hyun;Cha, Jae-Bin
    • Journal of Distribution Science
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    • v.16 no.7
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    • pp.77-86
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    • 2018
  • Purpose - In the insurance distribution channel, the salespeople plays a role of representing the company, and recognizes the needs of the customers and plays a role in responding to them. Therefore, their turnover can have a great influence on the company performance. The purpose of this study is to investigate the structural relationship between salespeople's personal - environmental fit and organizational commitment and turnover intention. Research design, data, and methodology - Data collection was conducted a self-filling questionnaire for salespeople for about one month from July 24, 2017 to August 30, 2017. The subjects of the questionnaire were the insurance salespeople who work in the sales line such as K life, S fire. A total of 450 copies were distributed and 432 copies of the questionnaire were used for final analysis. The analysis program used SPSS 22.0 and AMOS 22.0 programs. Analysis method was Frequency Analysis, Reliability & Confirmatory Factor Analysis, Correlation Analysis and Structural Equation Model(SEM). Results - As a result of Hypothesis 1, Person-Supervisor Fit had significant influence only on Continuance Commitment. Person-Job Fit did not have a significant effect on Organizational Commitment. Person-Coworker Fit had a significant effect on Continuance Commitment and Affective Commitment. Person-Organization Fit had a significant impact on Affective Commitment. Therefore, only , , , , were adopted. As a result of Hypothesis 2, Continuance Commitment had a significant effect on turnover intention. Therefore, only was adopted. Conclusions - This study suggests that it is necessary to manage the human resources in the sales field through studies related to salespeople's extension of the research scope and salespeople's turnover intention. Based on the results of this study, the conclusion suggests some implications for the efficient human resources management of insurance companies in sales channels. It is expected that it will be helpful for the salespeople to find out what kind of Person-Environment Fit affects the organizational commitment and how to manage the organizational commitment among the three dimensions of organizational commitment to reduce turnover intention.

Mediating Effect of Organizational Trust on the Relationship between Servant Leadership and Organizational Commitment (서번트 리더십과 조직몰입 간의 조직에 대한 신뢰 매개효과)

  • Choi, Dong-Joo
    • The Journal of the Korea Contents Association
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    • v.8 no.12
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    • pp.334-346
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    • 2008
  • The study examined the relationship between servant leadership and organizational commitment and tested the mediating role of the organizational trust between the two variables. Measurement of servant leadership used intactly 23 items of a preceding research. Empirical analysis result can be summarized as follows. Firstly. the servant leadership has positive influence on organizational trust. Secondly. servant leadership has significant influence on affective commitment and normative commitment, but could not reach the significance level for continuance commitment. Lastly, this study was proved there was an partial mediating effect of organizational trust, between the servant leadership and affective commitment, normative commitment, but could not reach the significance level for continuance commitment. And if the organizational trust is higher, the extent of the servant leadership's influence on organizational commitment would be higher.

A Effects of Infant Teachers' Happiness on Organizational Commitment (영유아교사의 행복감이 조직몰입에 미치는 영향)

  • Cho, HeaKyoung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.12
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    • pp.578-585
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    • 2020
  • The purpose of this study was to investigate the Effects of Happiness on Organizational Commitment According to the Socio-demographic Characteristics of Teachers of Infants and Toddlers. The study subjects were 167 infant teachers in Ulsan. The collected data were analyzed through frequency analysis, reliability analysis and correlation analysis on SPSS 22.0 program, and multiple regression analysis was conducted for the causal relation between variables. The analysis results revealed that self-regulating happiness, a sub-factor of happiness of infant teachers, had a significant effect on their affective commitment, but factors of internal and external happiness did not significantly affect affective commitment. Second, self-regulating happiness had a significant effect on their continuance commitment. Third, the self-regulating happiness had a significant effect on their normative commitment. This study is considered to provide the basic data for preparing a practical intervention plan for improving the organizational commitment of infant teachers.

Factors Affecting Job Performance and Turnover Intention of Call Center Representatives : Focusing on Individual Characteristics and Organizational Characteristics (콜센터 상담사의 직무성과 및 이직의도에 영향을 미치는 요인 : 개인특성과 조직특성을 중심으로)

  • Jeong, Kyeongsook;QU, MIN
    • Journal of Information Technology Services
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    • v.19 no.6
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    • pp.55-82
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    • 2020
  • This study examined the factors that influence the turnover intention, job performance of call center representatives based on the adaptive structuration theory (AST). This study intended to empirically examine how individual characteristics of representative affect the technological and task adaptation, how they affect job performance and turnover intention. On the other hand, this study also explains how rational culture and organization a reputation which are considered as dimensions of organizational characteristics affects organizational commitment, and verifies the relationship between organizational commitment and job performance and turnover intention. Finally this paper aim to provide academic and practical implications. In order to solve the above research problems, this research proposed a model based on the adaptive structuration theory. In order to identify the relationship between the proposed variables and the AST for individual, we conducted an empirical test on the call center representatives. The structural equation model was used to verify the research model and hypotheses. The results of the empirical analysis show that the personal characteristics of counselors, such as communication skills, multitasking abilities, and innovativeness have a positive effect on skill adaptation, and skill adaptation has a positive effect on task adaptation, furthermore, it influences on job performance and turnover intention Respectively. In addition, among the factors of organizational environmental dimensions of the call center, it was found that organizational reputation not only increase continuance commitment but also increase normative commitment. Contrary to our expectations, perceived rational culture didn't have a positive effect on organizational commitment. Also, continuance commitment and normative commitment are valid predictors of job performance, but they have nothing to do with turnover intention. On the contrary, emotional commitment is the only one variable among three dimensions of organizational commitment have a positive effect on turnover intention, but is not a valid predictor of job performance.

The Impact of Organizational Commitment on Employee Motivation: A Study in Vietnamese Enterprises

  • NGUYEN, Hoai Nam;LE, Quoc Hoi;TRAN, Quang Bach;TRAN, Thi Hoang Mai;NGUYEN, Thi Hai Yen;NGUYEN, Thi Thuy Quynh
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.6
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    • pp.439-447
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    • 2020
  • The study examines direct and indirect impacts of organizational commitment on employee motivation through two mediating factors - opportunistic behavior and knowledge sharing - in Vietnamese enterprises. The samples were selected by the non-probability sampling method followed convenient sampling, relatively stratified by localities in Vietnam. The sample size was 636 employees in Vietnamese enterprises. The number of collected online questionnaires was 379, while the number of valid questionnaires was 329. In the direct survey, the number of distributed questionnaires was 750, while the number of collected questionnaires was 421 and the number of valid questionnaires was 307. The total number of valid questionnaires used for analysis was 636. The study used quantitative methods with structural equation modeling analysis. The results indicate that among the components of organizational commitment, normative commitment has both direct and indirect impacts on employee motivation through two mediating factors: opportunistic behavior and knowledge sharing. Meanwhile, affective commitment has only an indirect impact on employee motivation through these mediating factors. Continuance commitment has both direct and indirect impacts; however, it has only an indirect impact on employee motivation through opportunistic behavior. In addition, the results show opportunistic behavior has a negative impact on the knowledge sharing of employees in enterprises.

Effects of PTSD Experience on Organization Commitment in Korea Investigation Police (수사경찰의 외상 후 스트레스 장애 경험이 조직몰입에 미치는 영향 -대구지역 수사경찰관을 대상으로-)

  • Kim, Sang-Woon
    • The Journal of the Korea Contents Association
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    • v.14 no.9
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    • pp.247-254
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    • 2014
  • Recent crime is serious. The police who investigate crime seriously impact. It is a psychological impact on the police. police officer or police investigation leaves many great events that have suffered since. In this study, post-traumatic stress disorder (Post Traumatic Stress Disorder; PTSD) have studied the impact policeman impact on organizational commitment. In order to measure post-traumatic stress disorder and divide this study, arousal, avoidance, invasive, post-traumatic stress disorder and sleep disorders in the sub-region. Organizational commitment and affective commitment, continuance commitment and normative commitment divided. We were in Daegu Metropolitan Police Agency survey of police officers belonging to the investigation officer. As a result, the impact on affective commitment invasion. To avoid the influence on continuance commitment. Avoidance of invasive and normative factors had influenced. With the help of information technology.

Influential Factors on Turnover Intention of Nurses;The Affect of Nurse's Organizational Commitment and Career Commitment to Turnover Intention (간호사의 조직몰입과 경력몰입이 이직의도에 미치는 영향)

  • Kim, Mi-Ran
    • Journal of Korean Academy of Nursing Administration
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    • v.13 no.3
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    • pp.335-344
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    • 2007
  • Purpose: The purpose of this study aims to provide a fundamental basis for more efficient human resource management of hospitals through career development and through lowering the rate of turnover of nurses. Method: The target group was 370 nurses who are currently employed at four general hospitals. Three hundred and twenty-nine documents were collected, and the statistical results were generated by the SAS program. Result: The average mean score of organizational commitment, career commitment and turnover intention were: 3.13 points for affective commitment, 3.09 points for continuance commitment and 2.92 points for normative commitment, out of a five point scale. The average mean score of career commitment and turnover intention was 2.89 and 3.28 points. The most influential variable in turnover intention was affective commitment out of organizational commitment. Conclusions: This study verified that organizational commitment and career commitment are key variables that could decrease turnover intentions.

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The Relationship between Technostress and Continuance Commitment within Organizations : The Moderating Effects of Involvement Facilitation and Technical Support Provision (조직 내 테크노스트레스와 지속적 몰입의 관계 : 참여 촉진과 기술적 지원 제도의 조절효과)

  • Kim, Geuna;Kim, Sanghyun
    • The Journal of Society for e-Business Studies
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    • v.20 no.1
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    • pp.153-166
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    • 2015
  • The main purpose of this study is to develop and empirically validate the research model that examines the relationship between technostress and employees' continuance commitment at their jobs. In addition, the moderating effects of involvement facilitation and technical support provision were examined as enhancing factors on the relationship among the proposed constructs. The data from 179 employees at various organizations were analyzed to test proposed hypotheses. Results show that all proposed hypotheses were supported. This study contributes to IS community in terms of theoretically research framework as well as understanding of technostress at a workplace.