• 제목/요약/키워드: Consumers' Need

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한국인의 생활욕구도 및 소비생활수준측정에 관한 연구 (A Study of the Measurement of the Level of Need of Living and of the Levl of Consumer's Life)

  • 노영남
    • 대한가정학회지
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    • 제28권1호
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    • pp.89-104
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    • 1990
  • This study was a succession of the paper of Reference 1), and was an attempt to quantify the Level of Need of Living through the relation bet ween Ds(Degree of Sufficietncy) and Di(Degree of Importance). The relation formula was: Level of Need of Living=Di×(5-Ds)+Di×lrl. From the caculated values, some indicators of highest and lowest Level of Need of Living could be cleared and by them the Level of Consumers' Life and Conciousness could be presumed. The main results are as follows. 1. The Level of Need of Living that the indicators of the equity of income allocations, social mobility, judicial equality, and residential amenity showed was the highest, and that of the life of planned expenditure, the development of transportation, the longevity, an the high level of education was the lowest. 2. The rural residents showed the highest Level of Need on the indicators of medical care, culture and basic living expenditures. 3. The higher the perception of social class and the satisfaction of living was, the lower the Level of Need Living was. 4. In general, it was presumed that the Level of Consumer's Life was in the term of sufficiency of the second need, which durable electric consume products were purchased under the intended conciousness of consumers to be as like as others.

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만족도와 재구매 간 관계에 있어서 상황적 영향의 조절효과에 관한 연구 - 인지 종결 욕구와 일시적 자아 해석의 조절효과를 중심으로 - (The Moderating Role of Need for Cognitive Closure and Temporal Self-Construal in Consumer Satisfaction and Repurchase Consistency)

  • 이민훈;하영원
    • Asia Marketing Journal
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    • 제11권4호
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    • pp.95-119
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    • 2010
  • 최근 들어 소비자의 만족과 재구매 행동 간 불일치성에 영향을 미치는 조절변수 탐색 연구가 다수 진행되었다. 그러나 이들 연구는 주로 소비자의 인구통계적 특성 및 사회경제적 특성에 치중하여 소비자 내면의 심리 관점에서 만족과 구매 후 행동 간 상응성을 설명해내지 못하는 한계가 있었다. 따라서 본 연구에서는 만족과 재구매에 영향을 미치는 중요한 상황적 요인으로서 인지 종결 욕구와 일시적 자아 해석의 역할을 가정하고 두 개의 실험을 통해 이를 규명했다. 우선 소비자의 일시적인 심리 상태에 영향을 미치는 중요한 상황적 요인으로서 최근 심리학계에서 많은 학자들로부터 주목받고 있는 인지 종결 욕구의 개념을 구매의사결정에 직면한 소비자 입장에 새롭게 적용하여 그 역할을 입증했다. 구체적으로 인지 종결 욕구가 높은 상황에서는 가능한 한 신속한 의사결정을 내리고자 하므로 새로운 대안 탐색을 회피하고 기존 대안을 반복 선택할 가능성이 증가했다. 또한 소비자에게 일시적으로 유발된 자아 해석을 만족과 재구매 행동 관계의 주요 조절변수로 가정하고 이를 규명했다. 즉, 일시적으로 독립적 자아 해석 상황에 처하게 되면 상호의존적 자아해석 상황에 처했을 때보다 재구매 행동이 강화될 수 있음이 확인되었다. 독립적 자아 해석 상황에서는 자신의 만족 경험과 판단을 신뢰하여 기존 대안을 지지할 가능성이 높지만, 상호의존적 자아 해석 상황에서는 내집단과의 우호적 관계를 자기 자신의 판단 이상으로 중시하는 경향이 있으므로 의미있는 주변인의 추천에 동조하여 전환행동을 할 가능성이 높아지기 때문이다. 본 연구의 결과는 고객 만족을 넘어 충성 고객화를 위해 고심 중인 기업들에게 근본적인 해결책을 제시하는 실무적 의의가 있다. 단순한 만족이 충성도로 발전하는 과정에서 영향을 미치는 상황적 원인을 규명해낸다면 이를 진정한 충성도 배양에 도움을 주는 방향으로 작동시키면 되기 때문이다.

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아웃도어 상품개발을 위한 국내·외 브랜드 디자인 연구 (Research of International and domestic design for developing of outdoor products)

  • 심희란;문선정;정삼호
    • 복식
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    • 제62권8호
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    • pp.45-54
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    • 2012
  • The increase in the consumption of outdoors sportswear is not because of an increase in sales from hiking enthusiasts but rather the general public's desire to wear them as everyday clothing. We expect that the market for the outdoors sportswear will grow gradually as people feel the need to wear extra outerwear for protection from wind everyday. Furthermore, as the consumers' demands for these outerwear increase, their desire for more variety increases as well. Five prominent domestic brands were chosen for the analysis. The selection method included two factors: 1) the brands with the highest sales figures in the last five years 2) brands that were mentioned most frequently in fashion articles (i.e apparel news, fashion biz) from 2009 to 2011. the goal is to analyze each of the brands' different concepts of outerwear design so that the results from the analysis can be used to develop better more diverse products in the market and satisfy with the consumers' need. In the end we have to develop better technology and more diverse designs in order to meet the increase in consumers' need. They are interested in sportswear and functional clothing; we have to satisfy their need. for diverse selections in their outerwear and this is especially the case with consumers in their teens and twenties.

AI 기반 패션 챗봇 서비스에 대한 소비자 수용의도 -챗봇의 준사회적 실재감 특성을 중심으로- (Consumer Acceptance Intention of AI Fashion Chatbot Service -Focusing on Characteristics of Chatbot's Para-social Presence-)

  • 허희진;김우빈
    • 한국의류학회지
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    • 제46권3호
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    • pp.464-480
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    • 2022
  • With the steady development of Artificial Intelligence (AI), online stores are adopting chatbot services as virtual shopping assistants. This study proposes the concept of para-social presence to explore the undiscovered role of fashion chatbots' emotional and relational characteristics on service acceptance. Based on the Technology Acceptance Model (TAM), this study investigates the effect of a chatbot's para-social presence on service acceptance intention through consumers' beliefs. The web-based experiment was conducted on adult consumers who experienced chatbot services in an online shopping situation. A total of 247 responses were analyzed using confirmatory factor analysis, structural equation modeling, and multi-group SEM by AMOS 21.0 and SPSS 23.0. The findings illustrate that the chatbot's intimacy positively influenced consumers' perceived enjoyment, while the chatbot's understanding had a significant effect on perceived usefulness and ease of use. The chatbot's involvement had a positive effect on all consumer beliefs. Moreover, perceived ease of use had a positive influence on usefulness. A greater level of perceived usefulness and enjoyment positively heightened consumers' service acceptance intention. This study also verifies the moderating role of a need for human interaction. Consumers with a high need for human interaction have a relatively low tendency to perceive chatbot services as useful.

Does need for touch matter in the context of apparel online shopping? - Compensatory role of online aesthetic and instrumental cues -

  • Ha, Young
    • 복식문화연구
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    • 제27권1호
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    • pp.46-56
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    • 2019
  • The purpose of this study is to examine the compensatory role of instrumental (e.g., product information) and aesthetic (e.g., website background) online cues presented within apparel websites where touch is unavailable. The moderating role of two need for touch (NFT) dimensions (i.e., autotelic and instrumental NFT) between online cues and consumer responses was also investigated. Results demonstrate that personal differences in autotelic and instrumental NFT moderate the relationship between online cues and affective responses. It was found that consumers high in autotelic NFT (i.e., who need to touch for fun) seek more instrumental cues to compensate for lack of touch when shopping apparel products online. Surprisingly, consumers high in instrumental NFT (i.e., who need to touch for product evaluation) use aesthetic as well as instrumental cues to supplement the absence of touch. In contrast, for the low NFT groups, only aesthetic online cues showed significant effects on consumer arousal. Further analysis shows that instrumental NFT is negatively related to purchase intention while autotelic NFT has a positive effect on purchase intention. This implies that need for hedonic-oriented touch is no longer a barrier for online apparel shopping. However, the instrumental NFT seems a significant obstacle for the adoption of online apparel purchasing.

베이커리 제품의 영양학적 정보가 지각된 위험과 소비자 평가에 미치는 영향에 관한 연구 (A Study on Perceived Risk and Consumers' Evaluation Based on the Nutritional Information of Bakery Products)

  • 박은아;하동현;장병주
    • 한국조리학회지
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    • 제13권2호
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    • pp.98-109
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    • 2007
  • Consumers purchase bakery products and evaluate them with various wants and needs when they need them. It shows that there are changes and improvements in quality factors like nutritional consideration rather than simply eating for survival. The purpose of this study was to research how well the consumers perceive necessary nutritional information, how nutritional information on bakery products affects the consumers' perceived risk and evaluation, and how consumers' perceived risk on bakery products affects their evaluation on them. The research was done through surveys for the people in the Busan Metropolitan area. 200 out of 250 answers were used in analyzing frequency, factor, and simple regression through SPSS Win 10. The findings were as follows; first, the more nutritional information consumers have, the less perceived risk they feel, i.e., positive nutritional information affects reducing the consumers' perceived risk. Second, as perceived risk gets reduced, consumers' evaluation on bakery products has meaningful influence on their perceived risk level. Third, these consumers' perceived risk affects their evaluation on bakery products meaningfully. The results of this study can be the meaningful base of information sources in establishing marketing strategies in bakery industry.

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중국 의류소비자 특성 고찰 (Characteristics of Chinese Consumers Related to Clothing Consumption)

  • 유혜경
    • 한국의류학회지
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    • 제22권2호
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    • pp.233-240
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    • 1998
  • The main objective of this study was to develop a basic information base on Chinese consumers related to clothing purchases. Previous studies on Chinese consumers were extensively reviewed and in-depth interviews were conducted with 12 middle-level managers at Korean apparel companies which market their merchandises in China. Combined results from the reviews on previous studies and interviews indicated that traditional values, communism and industrialization are the major forces which shape contemporary Chinese consumers. Industrialization, in particular, accompanied by influx of western culture and economic development, has resulted in wide-spread phenomenon of conspicuous consumption. Thus, brand and brand images appeared to be the most important considerations for purchasing imported apparels. In addition, diversity of Chinese consumers and geographical differences were emphasized, which indicated need for market segmentation. Other characteristics including body measurements also provided implications for fashion marketing in China.

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If I Can't See Well, I Don't Like the Website: Website Design for Both Young and Old

  • Im, Hyunjoo;Lee, MiYoung
    • 한국의류학회지
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    • 제38권4호
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    • pp.598-609
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    • 2014
  • The increased use of online shopping by older consumers means that online retailers need to consider older consumers when designing websites. We investigated the specific characteristics of commercial websites (i.e., perceptual fluency) through an online experiment. Guided by perceptual fluency and affect optimization literature, hypotheses highlighting older consumers' responses to websites were proposed and tested. Results confirmed that older consumers (in their 50s) are more generous in evaluating online retailers' websites than younger consumers (in their 20s) and that responses to websites are dependent on perceptual fluency. The findings are consistent with previous research and provide additional support for theories that deal with an online apparel shopping context. Practical implications and limitations are discussed.

Consumer Choice Model in No-frills Airline Industry

  • Ha, Hong Youl
    • 아태비즈니스연구
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    • 제1권2호
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    • pp.23-46
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    • 2010
  • Despite the explosive growth of no-frill airline industry, very little is known about how consumers make purchase decision in such settings. Today's airline industry requires choice models consistent with consumers' true preference sets. This study used conjoint analysis to identify these ideal choice models. 38 percent of the subjects were found to use compensatory and 62 percent non-compensatory models. Our findings suggest a need to base choice-making promotions on ideal choice models if the promotion is to lead consumers to decisions consistent with true preferences.

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계층분석기법을 이용한 이동통신사 선정에 관한 연구 (A Study on the Selection of the Telecommunication Company Using an Analytical Hierarchy Process)

  • 서광규
    • 대한안전경영과학회지
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    • 제9권1호
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    • pp.213-220
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    • 2007
  • This paper proposes the selection model of the telecommunication company using an analytical hierarchy process. When selecting a telecommunication company, consumers conflict the difficulty In decision-making because there are many competitive and complementary factors of telecommunication companies. To select an optimal telecommunication company, consumers need to consider a number of different quantitative and qualitative factors such as fare, various services, additional function and so on. In this study, we use the analytic hierarchy process based method for selecting the telecommunication company considering various factors to help consumers' decision-making for their benefits.