• 제목/요약/키워드: Consumer Value Perception

검색결과 186건 처리시간 0.031초

패션 라이브 커머스 유형별 소비자 인식 비교: 텍스트 마이닝 적용 (Consumer Perception of Types of Fashion Live Commerce: Using Text Mining)

  • 곽하연;이규혜
    • 패션비즈니스
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    • 제25권3호
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    • pp.90-107
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    • 2021
  • This study concludes that communication based on interaction between broadcasting hosts and consumers is differently characterized by fashion live commerce types. Subcategories of the types of fashion live commerce were created and used in the analyses of domestic consumer awareness. Three subcategories were created: The department store type, Designer brand type, and Influencer host type. Comments representing consumers' awareness that appear immediately during real-time broadcasting were collected and used for the analyses. The frequency and TF-IDF-based top keywords were selected to analyze the semantic network and CONCOR, and the top keywords were analyzed by deriving the values of degree of centrality. The analysis identified that a group of product attributes and a group of live commerce offered value were common between the three types. As for the group characteristics classified by type, for the department store types, brand attributes, benefits, and values from pursuing the products were identified. For designer brand types, a group of viewers' responses and inquiries were identified. It is interpreted that the satisfaction value gained from hosts with product expertise has been clustered. Influencer host types have affirmed a group of external product values. A close relationship is formed and it is thought to have led a group of values to trust the external image of the product. This study carries significance in analyzing real-time comment data from consumers using fashion live commerce to empirically reveal the characteristics of each type.

문화예술상품 소비자의 가치인식이 추구혜택과 상품속성에 미치는 영향 (The Effects of Consumer Value Cognition on Benefits and Attributes of Culture-Art Products)

  • 신은주;이영선
    • Asia Marketing Journal
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    • 제14권2호
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    • pp.177-207
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    • 2012
  • 문화예술상품은 일반 소비재와 달리 소비자의 가치인식에 따라 중요한 소비의 대상이 되기도 하고 그렇지 못할 수도 있는 특별한 상품이다. 물질적 소비재나 서비스 상품은 상품속성이 주는 물질적 및 비물질적 혜택을 상정하여 상품을 개발하고 그에 따른 마케팅전략을 수립하는 것이 효과적일 수 있다. 그러나 문화예술상품 소비는 소비자의 경험과 교육 등에 의해 형성된 문화예술에 대한 가치인식에 따라 소비추구혜택이 달라질 수 있고, 가치인식과 추구혜택은 문화예술상품의 속성을 선택하는 기준에 영향을 미칠 수 있을 것이다. 본 연구는 '문화예술상품에 대한 가치인식과 추구혜택에 관한 질적 연구'의 후속연구로서 질적 연구에서 나타난 개념구조를 바탕으로 문화예술상품에 대한 소비자의 가치인식 및 추구혜택과 상품속성의 하위차원을 규명하고, 수단-목적 사슬이론을 역으로 적용하여 문화예술상품에 대한 소비자의 가치인식이 추구혜택과 상품속성에 미치는 영향을 규명하고자 하였다. 그리하여 문화예술상품 생산 및 문화예술 정책기관과 문화예술을 활용하는 기업의 문화마케팅의 효율성을 제고하기 위한 실무적 시사점을 제시하고자 실시되었다. 10대 이상 50대 남녀 662명을 대상으로 자료를 수집하고 요인분석과 경로분석을 실시하였다. 예술상품에 대한 소비자의 가치인식과 추구혜택의 하위차원은 질적 연구 결과와 유사하게 나타났으며, 가치인식은 대부분 추구혜택을 매개로 하여 상품속성에 영향을 미치는 것으로 나타나 질적 연구결과와 마찬가지로 수단-목적사슬을 역방향으로 적용하는 것이 타당함을 입증하였다. 즉, 문화예술상품에 대한 소비자의 가치인식이 실제적 편익으로 구체화되고, 소비자는 이러한 추구혜택에 따라 상품속성의 중요도를 고려하여 구매의사를 결정하는 것으로 볼 수 있다. 본 연구는 문화예술상품에 대한 소비자의 가치인식을 긍정적으로 형성·강화시키는 것이 가장 중요한 소비 촉진 요인임을 입증하였으며, 문화예술상품 생산기관에서 소비자 중심의 상품개발과 기업의 효율적인 문화예술마케팅 전략을 개발하기 위한 소비자 정보와 실무적 시사점을 제시하였다. 또한 본 연구 결과는 국민의 삶의 질을 향상시키고자 하는 국가기관의 정책 수립을 위한 유용한 정보로 활용될 수 있을 것이다.

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대형항공사와 저비용항공사의 브랜드 자산 평가와 유형화 (Evaluating and Categorizing Brand Assets of Full-Service Carriers and Low-Cost Carriers)

  • 정승화
    • 한국콘텐츠학회논문지
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    • 제21권8호
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    • pp.442-454
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    • 2021
  • COVID-19 대유행으로 급속히 침체하였던 국내외 항공업계는 바이러스 백신 접종을 시작으로 조심스럽게 경영 정상화를 준비하고 있으며, 국내 및 근거리 해외 시장을 공유하고 있는 대형항공사와 저비용항공사 간의 경쟁 역시 다시 치열해질 것으로 예상한다. 이러한 상황에서 지금까지 국가, 도시, 일부 기업을 대상으로 이루어지던 브랜드 자산에 관한 연구를 국내 항공사 대상으로 진행하였다. 본 연구는 대상의 인식, 가치, 태도, 신념과 같은 개념을 연구하기 위해 양적·질적 연구 방법의 한계를 보완하고자 제안된 Q 방법론을 적용하였다. 연구 결과, 항공사 브랜드 이용자들은 실속 추구형, 가치 지향형, 업무 관련형의 총 3가지 유형이 도출되었고, Q 표본으로부터 25개 진술문을 확보하고 20명으로 구성된 P 표본의 주관성을 관찰하여 유형별 특징을 구체적으로 살펴보았다. 대형항공사와 저비용항공사의 브랜드 자산 유형을 탐색하고, 소비자의 인식을 비교함으로써 항공사 브랜드 자산의 효율적 관리에 전략적 방향을 제시하고, 후속 연구를 위한 가설을 제공한다는 측면에서 의의가 있다.

식품관련 라이프 스타일에 따른 소비자유형별 특성과 기후친화적 식품소비행동 분석 (A Study of Consumer Characteristics and Climate-friendly Food Consumption Behavior Classified by Food-Related Lifestyle)

  • 박명은;유소이
    • 한국지역사회생활과학회지
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    • 제27권3호
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    • pp.351-369
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    • 2016
  • Individual lifestyle and eating habits have changed rapidly due to the evolution of society. Especially, climate change caused by industrialization has influenced society, with the result that today's consumers perceive sustainability to be an important value. The purposes of this study were to segment consumers on the basis of their food-related lifestyle and to explore climate-friendly food consumption behavior by considering factors such as moral intensity, propensity for disgust with meat as well as consumer characteristics. The results of this study were as follows: first, consumers were segmented into three groups(high involvement, low involvement, convenience oriented). Consumers in the high involvement group presented a higher level of moral intensity and climate-friendly food consumption behavior than the other groups. Furthermore, factors influencing the selection of climate-friendly food were found to differ according to the type of consumer. Consumers in the high involvement group were found to be significantly influenced by age, concentration of effect, the morality of eating meat and meat texture, while consumers in the low involvement were found to be significantly influenced by social consensus and the morality of eating meat. Finally, consumers in the convenience oriented group for food life were found to be significantly influenced by age, harm perception, and the morality of eating meat.

대학생의 공정무역에 대한 인식과 구매행동 유형에 관한 연구 (A Study on Fair Trade Perception and Purchase Behavior of University Students)

  • 최아라;구혜경
    • 한국콘텐츠학회논문지
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    • 제19권1호
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    • pp.304-315
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    • 2019
  • 공정무역은 공정한 거래, 인권, 환경을 배려하는 무역의 형태로 최근 전 세계적으로 공정무역의 중요성이 강조되고 시장이 성장하고 있다. 우리나라는 젊은 소비자를 중심으로 공정무역 시장이 확장되고 있다. 이에 미래 소비의 주체인 대학생 소비자들의 공정무역 소비역량 특성 및 관여도, 윤리의식에 따른 유형화를 시도하고, 공정무역 상품 구매에 영향을 미치는 요인을 규명하고자 하였다. 그 결과, 대학생 소비자는 일반형, 무관심형, 개인주의형, 공정무역실천형의 네 가지 유형으로 구분되었다. 그리고 공정무역 상품의 구매경험에 직접적 영향을 미치는 요인은 공정무역 관련 지식, 실천의지, 관심도로 나타났다. 결국 체계적인 교육을 통하여 공정무역 및 윤리적 소비에 대한 교육을 실시하고, 학교 외에서는 언론 및 다양한 콘텐츠를 통해 대학생들이 공정무역에 대한 지식과 관심을 증진할 수 있는 사회적 노력이 수반되어야 한다. 그리고 공정무역 시장 활성화를 위해서는 상품으로 시장 가치 확보를 위한 품질의 개선 및 소비자의 가격수용도 증진 방안 모색이 필요할 것이다.

생산자규격을 고려한 소비자만족품질지표의 개발 (Development of Customer Satisfaction Quality Indicator Considering Producer's Specification Limits)

  • 김동혁;정영배
    • 산업경영시스템학회지
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    • 제41권4호
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    • pp.50-58
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    • 2018
  • Process Capability ($C_{pk}$) is a representative measure of how well the producer manages dispersion and bias for the specifications needed by the consumer. This is expressed as a ratio of 6 times the natural tolerance to the specification. As the producer manages the dispersion small, the capacity index becomes higher. And it is classified into 5 grades according to the degree of management. It is a measure of the quality of processes used in most industrial fields. However, $C_{pk}$ is calculated by only reflecting the mean and dispersion of the process, there is a disadvantage that it can not give information about the economic loss caused by the inconsistency of the process with the target value. Overcoming these drawbacks, process capability indexes reflecting various types of loss functions such as $C_{pm}$, $C^+_{pm}$ and $C_{pl}$ have been developed. However, all of these previous studies have applied the limit to the consumer specification, which is based on the traditional and passive quality perception that the quality characteristic should exist within the limits of the consumer specification. In this study, we will develop 'Customer Satisfaction Quality Indicator (CSQI)' which is a quantitative indicator that can be fully evaluated when the manufacturer's specification limit, which is an aggressive quality strategy, is applied. This is expected to be useful decision information for both producers and consumers.

Investigating the Interaction Between Terms of Trade and Domestic Economy: In the Case of the Korean Economy

  • Han, Yongseung;Kim, Myeong Hwan;Nam, Eun-Young
    • Journal of Korea Trade
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    • 제25권1호
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    • pp.34-46
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    • 2021
  • Purpose - This paper aims to analyze the impact of the terms of trade, export price, and import price on the Korean economy (that is, real GDP, CPI, money market rate, and real effective exchange rate), and vice versa in the simple vector autoregression. Design/methodology - We impose two assumptions, i.e., diagonality and bloc exogeneity, to correctly identify the impact of a factor to the others in the structural equation. With two contemporaneous assumptions in the structural VAR, this paper investigates the impacts of the terms of trade on the Korean economy and vice versa. Findings - Impulse responses to the shocks in the terms of trade and Korean economy show that 1) an impact of the terms of trade on the economy is different in export prices and in import prices. A higher export price is beneficial to the economy while a higher import price hurts the economy, and 2) an increase in real effective exchange rate and in interest rate constrains domestic production and lowers consumer prices. Originality/value - Unlike the conventional perception that a depreciation of a currency would promote exports and domestic production at the price of inflation, our result shows the opposite, and 3) real GDP and consumer prices are positively correlated. That is, an increase in real GDP does not only cause inflation, but an increase in consumer prices also promote domestic production. Yet, the only difference is that export prices and import prices end up higher with an increase in real GDP, but lower with inflation.

업사이클드 푸드: 정의, 소비자 인식 및 식품공급망에서 발생하는 부산물의 활용 (Definition, Consumer Awareness, and Utilization of By-products from Food Supply Chain)

  • 김정인;정승현;김민재;오예원;김도균;한성림
    • 한국식생활문화학회지
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    • 제38권4호
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    • pp.191-202
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    • 2023
  • Food upcycling has emerged as an effective approach to sustainably utilize the food waste generated within the food supply chain. This review article examines upcycled food with respect to its definition, consumers' knowledge and perception on it, and the process by which by-products from the food supply chain are utilized for the creation of upcycled food products. The definition of upcycled food varied among manufacturers, research institutions, and the Upcycled Food Association, depending on the specific values and objectives of each sector. This has resulted in the use of different keywords to highlight the distinctive characteristics of their respective interpretations of upcycled food. This review also summarizes the various consumer traits that can influence the awareness and acceptance of upcycled food, encompassing functional, empirical and emotional, symbolic and self-expressive, and economic benefits. Additionally, the review presents strategies to utilize by-products produced in large quantities in Korea, while also addressing the control of hazardous components to ensure biological or chemical safety and the changes in nutritional value that may occur during the utilization of these byproducts.

IPTV에서의 유료 VOD 구매 의도에 영향을 미치는 요인 (Determinants of Purchase Intention for IPTV-VOD Contents)

  • 조신;김희선
    • 지식경영연구
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    • 제16권3호
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    • pp.41-63
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    • 2015
  • This paper investigated main determinants of purchase intention for VOD contents by employing an extended technology acceptance model. The findings showed that 'user activeness' is the critical external variable influencing five perceived belief variables, namely perceived usefulness, perceived playfulness, perceived quality, perceived complexity and perceived cost. Regarding consumer satisfaction for free VOD service, it had no direct effect but indirect effect on the purchase behavior, meaning that the satisfaction causes purchase intention for VOD contents via the cognitive attitude. Also, the moderating e!ect of use experience on the relationship between the belief variables and the purchase intention was confirmed. Users with much experience showed a higher perception for usefulness and quality, whereas users with less experience placed a higher value on the hedonic factors and costs. In contrast to previous studies on IPTV that mainly focused on determinant of IPTV subscription, this paper analyzed VOD that is a killer application of IPTV in identification of key factors for the acceptance. The findings provide IPTV operators some strategies to create customer value and improve profitability.

의류제품 가격할인 광고시 할인유형의 어의적 단서가 소비자의 지각과 구매의도에 미치는 조절효과 (The Moderate Effects of Semantic Cues of discount types on Consumer's Perception and Purchase Intention in Prices Discount Advertising of Clothing Products)

  • 전영미;정명선
    • 한국의류학회지
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    • 제26권9호
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    • pp.1342-1353
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    • 2002
  • The purpose of this study was to provide the basic information to be helpful in establishing more rational prices discount strategy in prices discount advertising. The experiment design for study was a $3{\times}2{\times}3$ between subject factorial design in which the factors were discount presentation types(discount price presentation/discount rate presentation/discount price and discount rate presentation), existence of normal price presentation(presentation/ non-presentation) and semantic cues(regular sales/markdown on the previous season's product/storehouse opening sales). Thirty subjects were randomized in one of 18 experimental conditions. The subjects of this study were 540 female university students in Kwangju, Korea. The results were as follows; 1. Significant interaction effects between discount presentation types and the semantic cues were found in perceived transaction value(p<.01), perceived acquisition value(p<.05), and purchase intention(p<.05)- It means that discount presentation types in prices discount advertising need to present differently according to price discount types. 2. Significant interaction effects between existence of normal price and the semantic cues were not found. It means that normal price need to present in prices discount advertising regardless of price discount types.