• 디자인학연구
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• 제19권5호
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• pp.243-254
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• 2006

매니아는 트렌드와 소비의 주체라는 점에서 마케팅의 파급력이 크다. 그렇기 때문에 매니아들의 심리적 동인인 니즈와 원츠를 읽어내고 세그먼트를 찾아내는 것이 무엇보다도 먼저 실행되어야 한다. 본 연구는 디지털 제품 매니아 시장세분화에 대한 통찰력을 얻기 위한 탐색적 연구로 혁신적 소비자에 관한 선행연구 스케일들을 이용하여 국내 매니아 커뮤니티의 이용자들이 어떤 성향을 갖는지, 선행연구와 어떤 차이를 보이는지, 그들의 구매우선순위와 가치항목은 무엇인지를 알아낸다. 이를 토대로 매니아 유저를 심층면접한 후 분석하여 새로운 매니아 세그먼트를 발견하고 분류하는 데 연구의 초점을 두었다. 우리나라의 디지털 매니아들이 소비자로서 어떤 구매행태를 보이고, 어떻게 구매로 이르는 의사결정을 하는지, 매니아들의 잠재 니즈는 무엇인지를 해석하고 새로운 매니아 세그멘트를 발견함으로써 디지털 매니아의 성향 및 실태에 대해 접근할 수 있으며 추후에 이뤄질 매니아 타켓 마케팅과 디자인의 전략적 단서를 제시하고자 한다.

• 감성과학
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• 제20권1호
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• pp.3-16
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• 2017

삼차원(3D) 프린터의 개발과 보급에 따라 현대의 소비자들은 자신이 원하는 제품을 집에서 3D프린팅 할 수 있는 시대에 살고 있다. 3D프린팅을 통해 소비자 맞춤형 제작이 활성화되기 위해서는 3D프린터와 호환되는 디지털 설계도를 소비자 스스로 제작할 수 있어야 한다. 또한 최적의 프린팅 재질과 온도를 설정할 수 있어야 하고 3D프린터의 유지보수에 비용을 감당해야 한다. 더하여 혹시 있을지 모르는 디자인에 대한 지식재산권 문제에 대응할 수 있어야 한다. 그러나 실상 소비자가 이러한 문제들에 대응하기는 어렵기 때문에 소비자가 원하는 방향으로 3D프린팅을 대행해 줄 수 있는 서비스가 개발될 필요가 있다. 이런 동기에서 출발한 본 연구는 소비자가 원하는 3D프린팅 서비스 방식이 무엇인지에 통찰을 얻기 위해 세계적인 온라인 3D프린팅 제품판매 업체인 Shapeways (www.shapeways.com)에 대한 사용자 경험을 다양한 측면에서 탐색하였다. 그 결과 Shapeways의 사용성, 검색과정, 가격 적절성, 재방문의도, 디자인의 다양성, 디자인 만족도에 대한 양적 평가에서 전반적으로 낮은 평가를 받았다. 또한 다양한 언어지원, 제품 제작과정 공개 및 온-오프라인 사이트 동시운영, 디자이너 중심의 소비자 맞춤형 제작 서비스, 배송 안전성과 제품 내구성에 대한 확신을 줄 수 있는 서비스, 표면의 마감처리 서비스가 필요하다는 건설적인 의견을 통해 소비자 맞춤형 3D프린팅 서비스에 대한 통찰을 획득하였다. 본 연구가 3D프린팅 서비스 플랫폼 개발뿐 아니라, 관련된 산업 및 연구에도 폭넓은 시사점을 줄 것으로 기대한다.

• 통상정보연구
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• 제11권4호
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• pp.313-344
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• 2009

Corporate Social Responsibility(CSR) is considered recently a key factor for the firm's success and sustainable growth in today's changing business environments. Discussions on CSR are extensively unfolding in various sectors, public, civil society and business organizations, across the world. Consumer in foreign markets have been insisted that multinational corporations and foreign supplier need to adapt their business activities to not only the economic, but also social needs of the consumer. Therefore Korean companies operating in global markets need their global CSR strategy, which will contribute to the improvement of their international competitiveness and long term growth. Thus, the purpose of this study is to report on the strategy of corporate social responsibility through the literature review and illustration of CSR activities of the leading companies in global market. In addition, this paper is aimed to provide Korean firms the insight in reinforcement of global competitiveness in relation of strategic CSR.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2008년도 춘계학술대회
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• pp.114-120
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• 2008

While ubiquitous healthcare (u-health) services were expected to propagate along with conventional healthcare services, recent progress indicated rather limited market acceptance. In this paper, we investigated the fundamental causes of why the consumer acceptance level of u-health services has been low. We draw upon innovation adoption theories to analyze the consumer readiness of the typical u-health services. The comparative analysis between innovative u-health services and conventional services was performed using analytic hierarchy process (AHP). Subsequently, policy and business implications including technological breakthrough insights were discussed based on the customer perspective comparative adoption analysis. The propositions captured through this study provide useful insight to further studies on u-health services.

• 한국의류학회지
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• 제31권1호
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• pp.131-140
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• 2007

The purpose of this study was to clarify differences in consumer's advertising attitude related to type of mobile fashion advertising and level of apparel and advertising involvement groups. This study surveyed consumers who have an experience of receiving mobile fashion advertising. The subjects of this study were men and women aged 10-20 years of age, living in the metropolitan area and judgments sampling was employed. The data were obtained from 480 questionnaires. The measurement instruments were modified and made up by researcher on the basis of previous studies in the same field. Data were statistically analyzed using SPSS 11. Major statistical methods were Cronbach's ${\alpha}$, t-test, regression analysis, and descriptive statistics. The results were as follows: First, differences in effectiveness of fashion ads in both images ad and text messages ad were shown in this study. Respondents preferred images ad to left messages ad only. Also purchase intentions were more preferred by images ad. Second, the differences of consumer's advertising attitude were shown according to level of apparel and advertising involvement groups. The high apparel and ad involvement group was more likely to have a preferable attitude to the ads than the low apparel and ad involvement group. Third, consumer's purchase intentions were influenced by consumer's advertising attitude on two type's ad. The conclusion is that images ad will have great potential for fashion ads by mobile phones in the future. Also consumer attitude between other mobile advertising types must be studied in order to gain further insight into fashion advertising by mobile phone.

• 대한가정학회지
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• 제43권10호
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• pp.115-124
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• 2005

The purposes of this study were, 1) to examine the conceptual structure of shopping value and service quality as perceived by women in their 50's and 60's, and 2) to investigate the effects of shopping value and service quality on consumer satisfaction of these women. The results mal provide insights related to the silver market in South Korea. Data were obtained for 286 women in their 50's and 60's living in metropolitan areas in South Korea, and analyzed using factor analysis, Cronbach's alpha, and regression. The results showed that service quality was composed of Facilities Service, Product Service, Salespersons' Service and Policy Service. Shopping values perceived by elderly consumers consisted of two factors: Hedonic Shopping Value, and Utility Shopping Value. Elderly consumers perceived Hedonic Value by Salespersons' Service and Utility Value by Policy Service. Salespersons' Service of a store was the most important variable for elderly consumers' satisfaction. The finding suggest that a store's Salespersons' Service is important in predicting elderlv corlsumers' purchase behavior, and they give insight into the development of strategies to be utilized in promotion planning. Implications and drawn for the information useful to consumer behavior researchers and retailers of the silver market.

• 복식문화연구
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• 제14권6호
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• pp.900-916
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• 2006

The purposes of this study were to define housewife's risk perception and risk reduction behavior when purchasing children's wear, and to identify the differences according to the clothing buying behavior and demographic characteristics. Data were gathered through survey with 429 housewives in Seoul and metropolitan area, and then statistically analyzed by descriptive statistics, factor analysis, Analysis of Variance (ANOVA), Duncan's test, and Pearson's correlation analysis. The results showed partially significant differences in risk perception, especially economic risk and social psychological risks, among housewife consumer groups according to the clothing buying behavior and the demographic characteristics. There were significant differences in risk reduction behaviors among the groups, especially brand preference/industry information, observation/experience, and media information. Also, correlations between risk perception and risk reduction behaviors were found. The social psychological risk perception was highly correlated to the risk reduction behaviors, while the time/convenience loss risk was not correlated to any risk reduction behavior. The results of this study provide insight into children's wear business through suggesting marketing implication.

• 유통과학연구
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• 제19권9호
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• pp.113-123
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• 2021

Purpose: BTS Meal at McDonald's was launched in May 2021 in selected countries all over the world. BTS fans in Indonesia bought the BTS Meal and collectively donated to the online delivery drivers as a form of empathy. As a quantitative study, this paper aims to identify the influencing factors in sociopsychology for fans to buy products (BTS Meal) available online using celebrity endorsement strategy, as well as demonstrating social empathy as an extended effect. Research design, data and methodology: empirical research was conducted through an online survey sent to 150 participants using the purposive sampling method. Participants were BTS fans, or ARMYs, who bought BTS Meal and conducted donations. Data were then sorted and processed with path regression. Results: preference and role model influenced the buying behavior; however, these factors influenced social empathy only when mediated by consumption. Preference and role model alone did not have a direct influence on social empathy. Conclusions: Consumer behavior insight is relevant in distribution science. A meal distribution involving brand ambassadors is considerable, particularly with celebrities demonstrating quality in capturing fans' hearts through role modeling. When a distribution is conducted online using a brand ambassador, buying behavior could lead to a social impact.

• 한국콘텐츠학회논문지
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• 제19권12호
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• pp.121-128
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• 2019

본 연구는 2019 칸 국제광고제에서 수상한 작품들을 분석하여, 다섯 개의 주제를 가지고 크리에이티브 트렌드를 제시하였다. 다감각 경험, 크리에이티비티와 데이터와의 결합, 진정한 휴머니즘, 행동하는 브랜드, 그리고 사회 약자에 대한 배려라는 주제들이 글로벌한 크리에이티브 트렌드로서 많은 기업들이 소비자들에게 전달하고자 하는 메시지임을 확인했다. 단순한 시각적 자극에서 벗어나 소리 및 향기를 이용해 적극적으로 브랜드를 알리고자 하는 노력들은 기존에도 있었지만, 어떻게 새롭게 보여줄 것인가를 고민한 캠페인이 눈에 띄었다. 데이터들 속에서 의미 있는 소비자 인사이트를 찾아내 그것에 크리에이티비티를 더해 소비자들에게 감동을 주고, 결국 행동의 변화를 일으키고자 하는 캠페인들 역시 칸 국제광고제에서 호평을 받았으며, 진정한 휴머니즘을 바탕으로 한 광고들도 좋은 평가를 받았다. 기업의 철학 그리고 브랜드의 목적을 져버리지 않고 옳은 것을 행하는 '행동주의'에 앞장선 나이키의 사례는 큰 반향을 일으켰다. 마지막으로, 사회 약자인 장애인들을 배려한 프로젝트들 역시 2019 칸 국제광고제에서 수상했다.

• 한국의류학회지
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• 제31권4호
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• pp.584-593
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• 2007

Recently, the growing of the aging population by medical and science development, silver consumers were became new consumption market. The purposes of this study were to investigate the effects of service quality on consumer satisfaction and repurchase intention in the apparel store and hairdressing shop. Data were obtained from 853 women in the 50's and 60's who living in Busan. Data were analyzed by frequency analysis, factor analysis, Cronbach's alpha, 1-test, and path analysis using SPSS WIN 12.0. The results of the study were as follows: First, service qualities of apparel store were composed of Personal Service, Facilities Service, Product Service, and Policy Service. Service quality of hairdressing shop were consisted of Personal Service, Facilities Service, Skill Service, and Policy Service. Second, repurchasing intention was differently influenced by perceived store service quality and consumer satisfaction when purchasing apparel products and hairdressing services. Salesperson or hairdresser was the most important variable for silver consumers' satisfaction, which influenced the repurchase intention of apparels or hairdressing services. This research extends a domain of fashion market research from the product to the service. Additionally, this study provides an insight into silver fashion marketers and retailers for developing market strategies for silver common. Implications are drawn for the information useful to consumer behavior researchers and retailers of the silver fashion market.