• 한국콘텐츠학회:학술대회논문집
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• 한국콘텐츠학회 2009년도 춘계 종합학술대회 논문집
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• pp.652-658
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• 2009

컨택센터 운영비용은 인건비의 비중이 가장 크다. 따라서 전체적으로나 부분적으로 통화를 자동화하면 운영비용을 줄일 수 있다. 매니지드 컨택 서비스(MCS)는 음성 셀프서비스와 관련된 비용 절감 및 효율성에 매우 중요한 역할을 한다. MCS의 뛰어난 기능은 기업의 효과적인 네트워크 라우팅과 결합된 네트워크에 셀프서비스 애플리케이션의 구현이 가능하다. 고객의 전화는 가장 적절한 상담사에 의해, 더 신속하게 응답 및 처리되어 고객처리 서비스가 개선되고 결과적으로 고객 만족도가 높아진다. 고객 만족도의 증가는 수익의 증가로 이어져 컨택센터 인프라 구축비용을 낮추어준다. 본 논문에서는 MCS 기반의 컨택센터 회선용량(IVR, DID, DOD)과 PBX 용량의 분석을 한다. MCS를 통하여 센터 간 상담사간 호(call) 전환의 필요성이 줄어들어 고객질의를 한층 신속하게 해결함으로써 통신비 및 인건비를 함께 줄일 수 있다.

• 한국정보처리학회논문지
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• 제4권12호
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• pp.2985-2995
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• 1997

본 논문에서 제안하는 원격교육 시스템은 정보 통신 기술과 멀티미디어 기술을 이용해서 사이버 스페이스상에서 열린 교육을 위한 교육자와 피교육자간의 상호 참여를 통한 동기 및 비동기의 학습이 모두 가능하도록 개발된 원격 교육 시스템이다. 특히 기존의 원격 교육 시스템이 갖는 생소함과 불편함을 가능한 느끼지 않도록 개발하였고, 면대면 효과를 최대로 지원하는 멀티미디어 기술상의 상호작용이 가능한 실시간 동기모드의 학습모드와 사용자 위주의 비동기 모드의 자율학습을 진행하다가 필요한 자료의 지원을 받아 원하는 선생님의 학습자료를 다운로딩 할 수 있고, 선생님과의 동기 학습 모드 변환이 가능한 시스템이다. 본 시스템은 응용 공유기술, 화이트보드, 다양한 비디오 윈도우 표시, 비디오, 사용자 인터페이스를 지원하고 있으며, 또한 세션관리, 통신제어, 각 미디어 제어의 제어 기술이 지원되고 있다．

• 정보처리학회논문지B
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• 제14B권1호
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• pp.23-32
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• 2007

최근 다양한 분야에서 폭넓게 활용되고 있는 XML 문서는 유연하고도 개방적인 특성으로 인해 정보교환이나 전송을 위한 수단으로 널리 이용되고 있다. 한편 XML 문서를 위한 시각적, 직관적 질의 언어인 XML-GL은 질의에 대한 의미와 결과 문서의 구조를 시각적으로 표현할 수 있기 때문에 XML 문서에 대한 구조 검색과 정보의 공유가 용이하다. 그리고 UML은 정해진 표기법과 다양한 다이어그램을 이용하여 객체지향 분석과 설계를 위한 도구로 사용되고 있다. 본 논문은 UML 클래스 다이어그램을 이용한 XML-GL 질의 모델링 방안을 제안한다. 또한, 모델 구성요소에 대한 제약사항을 정확하게 묘사하기 위하여 객체제약언어(Object Constraint Language)로 정의하였다. 이를 통해 XML 문서를 객체지향 데이터로 변환하여 저장/관리할 수 있으며, UML 클래스 다이어그램을 이용한 질의 모델링 방법을 적용하여 보다 효율적으로 XML 문서를 검색할 수 있다.

• 한국지구물리탐사학회:학술대회논문집
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• 한국지구물리탐사학회 2005년도 공동학술대회 논문집
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• pp.267-272
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• 2005

충북 장풍, 전남 광양, 충남 임천의 세 개의 폐광산을 대상으로 물리탐사를 수행하였다. 연구는 산성광산배수에 의한 침출수의 유동경로, 매립된 광미 및 폐광석의 파악, 광산 폐수의 배수관 탐지, 갱도와 인공차수막의 효과를 파악하는데 목적을 두었다. 상관 해석 결과 물리탐사 자료는 물시료 분석 자료(수소이온농도, 전기전도도, 중금속, 황산이온)와 잘 일치하고 있다. 산성광산배수에 의한 침출수의 유동경로는 전기비저항 및 자연전위탐사로 탐지 가능한 반면에 폐광석, 산성광산배수의 배수관, 인공차수막 등은 탄성파 굴절법, 전기비저항, 지하투과레이다탐사를 통해 효과적으로 파악되었다.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2000년도 춘계학술대회
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• pp.9-26
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• 2000

Eventually so as to realize the construction safety, 1 found out the cause of accident and specificities of the construction industry. This study presented to several situations and problems on construction safety. As a result of this study, the below matters must be improved for more effective the construction safety management system. 1. It need to introduce the total construction safety management system. Because there is not effectiveness in the current safety management to the first on the construction field. a. We must consider the safety in the whole parts of the process of the construction and constructors of each part must devide responsibility of the construction safety as a CDM(The Construction Designed Management) used in UK. b. It is desirable to proceed control of safety in the whole parts of the construction to introduce the total safety coordinator that can consult the matters of safety as a law accepted in EU. c. Like management of the construction safety in USA, direction of the construction safety must be made to work exactly by code or manual. d. To improve the organization of the construction safety on the construction field unefficient, it must be introduced safety supervisor, safety coordinator or institutionalization of safety consultant. 2. The law of the construction safety not only have wasteful element but also decrease efficiency by overlapping of regulation, The Ministry of Labour and The Ministry of Construction & Transportation, So laws related with safety must be instituted. a. To realize total safety management, The Ministry of Labour must legislate the basic law about safety management in whole field. b. To legislate the construction safety under one law, and improve efficiency of the overlapping of regulation and the similar law by The Ministry of Construction & Transportation. c. It must be made the law of construction safety that can proper to change of situation in construction. d. The standard of safety must be instituted belong to international level and improved by year. e. We must improve irrational regulation to realize activity of safety self regulating for progress competition in construction industry

• 한국정보시스템학회지:정보시스템연구
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• 제14권2호
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• pp.215-236
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• 2005

The purpose of this paper is to examine the differences in the critical success factors for ERP adoption suggested by the system managers and the ERP consultants. The survey results indicated the following findings. First, there was no significant difference in the relative importance of the critical success factors between the system managers and the ERP consultants. Both groups agree that 'top manager's concern and support' is the most critical factor and that 'user involvement' is the second. However, the system managers tend to think 'training and education of end users' and 'cooperations among the project participants' more important than the consultants do. Second, both groups agree that the most important ERP contribution should be 'improvements in the business processes.' They also agree that the least important aspect is 'ERP's contribution to the individual's productivity.' In overall, the ordered lists of ERP evaluation criteria according to their importances were of no significant difference between the groups. Third the two groups showed differences when they were asked to evaluate the importance of the critical success factors for each of the ERP evaluation criterion. In general, the system managers tend to put more emphasis on 'training and education of end users' and 'adaptation of end users to the changed processes,' whereas the consultants tend to emphasize more on 'top managers' interest and supports' and 'project manager's capabilities and performance.' The differences in the critical success factors presented by the two groups indicated that more efforts need to be devoted to understanding other participant's interests and concerns in an ERP project team. Better coordinations based on the mutual understandings could improve the chance of achieving a success in adopting ERP packages.

• Asian Pacific Journal of Cancer Prevention
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• 제16권7호
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• pp.2675-2677
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• 2015

Background: Depending on various pathological factors, non muscle invasive bladder cancer (NMIBC) shows varying degrees of recurrence. The aim of this study was to determine the incidence of recurrence of NMIBS in our centre, study the influence of intrinsic tumour characteristics like grade, stage, size and number, and compare our results with data in the published literature. Materials and Methods: A hospital based retrospective study was conducted on patients who underwent treatment for NMIBC from 2011 to 2014. The factors studied were number, size, grade, stage and site for correlation with recurrence. Statistical analysis was performed using Medcalc version 12, using Pearson's Chi square test to ascertain associations between variables. Results: A total of 73 patients with NMIBC were studied of which 48 (65.8%) had low grade and 25 (34.2%) had high grade tumours. Some 38 patients (52.1%) had Ta tumours, 34 (46.6%) had T1 and one had CIS. Mean follow up was 34.3 months. Recurrence rates were found to be 33.3% in low grade and 52.0% in high grade tumours. The overall recurrence rate in our centre was 39.7%. Significant correlations were seen between stage and recurrence, with a rate of 15% for Ta and 63.3% for T1 tumours. Fourteen out of 21 bladder cancers (66.6%) with multiple tumours demonstrated recurrence (p=0.006). Grade, size and site had no influence. Conclusions: In our study, recurrence of NMIBC was found to be directly proportional to stage and number of primary tumours, but not grade, size and site. The incidence of recurrence of NMIBC both stage wise and grade wise in our centre was also low compared to the data in the published literature.

• 한국지반공학회:학술대회논문집
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• 한국지반공학회 2010년도 춘계 학술발표회
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• pp.730-739
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• 2010

Stress history increases in penetration resistance due to the increase in residual horizontal stress of granular soil. This study analyzes the effect of stress history on the results of CPT and DMT from calibration chamber specimen in OC as well as NC state. Test results show that the normalized cone resistance by mean effective stress correlates well with the relative density and the state parameter, whereas the normalized cone resistance with regard to vertical effective stress is a little affected by stress history. The horizontal stress index($K_D$) in DMT more reflects the influence of stress history on granular soil than the dilatometer modulus($E_D$) and cone resistance($q_c$). The $K_D/K_0$, in which the effect of stress history on $K_D$ is compensated by the at-rest coefficient of earth pressure, $K_0$, is related to relative density, state parameter and the normalized cone resistance by mean effective stress. It is also observed that the normalized dilatometer modulus by mean effective stress($E_D/{\sigma_m}'$) is unique correlated with the state parameter, regardless of stress history.

• 대한가정학회지
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• 제18권2호
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• pp.63-68
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• 1980

In a rapidly changing Korean society, the role of home economics in ideological education and practical professionalism is faced to be reset. In this article the author reviews home economics and career opportunities. the following issues were discussed in detail : 1. Home Economics and Occupation ; a) As professionals in the field of home economics, job applicants must carry their message in person to potential employers. Employers must be taught that persons with home economics degrees have the capabilities and qualifications to fill a variety of positions. b) In may of 1977, Vocational Education Coalition was established by American Home economics association (AHEA), American Vocational Association, and Home Economics Education association This coalition defined the vocational education as occupation of homemaking and paid employment in home economics occupations for women and men. 2. Home Economics in business: Twelve percent of the total membership of the AHEA is affiliated with the home economics in business section. A professional management consultant, Dr. strain's viewpoint and corning Glass Work's case about business value in the home economics were summarized; a) Why a business employs a home economist. b) Why a business does not employ a home economist. c) Enhancing the home economist's value. d) Home economist's roles in corning Glass works. 3. Creating a Career: a) Mrs. Maineri's story. b) Family financial counselors. c) Home economist and displaced homemaker. d) Job opportunities in international services. Since the role of home economics in Korea has had little perception in professionalism, the following issues require immediate and serious attention to enhance career opportunities for home economists: Employers and government's recognition of home economist's value, Home economist's attitude to enhance their value, Fair employment and sex discrimination, Curricula adjustment, and Support from women's organization for employment opportunities, fair treatment, top jobs, etc.

• 한국실천공학교육학회논문지
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• 제5권1호
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• pp.80-90
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• 2013

본 연구의 목적은 기업의 퇴직자와 퇴직예정자들의 원활한 전직을 지원하기 위해 개발된 기존 국내 퇴직근로자 전직지원 프로그램들을 비교분석하는 것이다. 이를 통해 기업 퇴직근로자 대상 전직지원 프로그램의 질적 향상을 위한 시사점을 제시하는 것이다. 전직지원 프로그램을 체계적으로 분석하기 위해 프로그램의 목표, 대상, 프로그램의 내용, 운영방식을 분석 준거로 설정하였다. 분석 준거를 바탕으로 노사발전재단, 무역협회, A 전직지원 컨설팅사, KT, 삼성전자의 전직지원 프로그램을 비교분석하였다. 연구의 시사점으로는 퇴직자를 위한 전직지원 프로그램의 비교, 분석을 통하여 장기적 관점의 생애경력전환을 위한 프로그램 도입, 고용가능성 제고, 기업 내부의 상시적 전직지원 센터 운영, 기업환경과 고용환경 변화에 따른 프로그램 내용 개편, 다양한 운영방식의 도입 등을 제안하였다. 향후 전직지원을 보다 많은 기업들에 확대하기 위해서는 기업 인사부서 및 최고경영진의 주의를 환기할 필요가 있고, 전직에 관한 정부 재정지원 사업의 확대 및 컨설팅 제공을 통해 기업이 프로그램을 도입할 수 있는 환경을 조성하는 것이 필요하다.