• Title/Summary/Keyword: Conflict management

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Effects of Tax Inspection Team Administrator's Conflict Management Style on Team Member's Fairness Perception and Job Satisfaction (세무조사팀관리자의 갈등관리방식이 공정성지각과 직무만족에 미치는 영향)

  • Hong, Soon-Bok
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.181-189
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    • 2013
  • The purpose of this study was to empirically analyze the effects of tax inspection team administrator's conflict management style on team members' fairness perception and job satisfaction. The results showed that tax inspectors had a significant positive effect on the distributive and procedural fairness in proportion to the harmonious and cooperative conflict management styles by tax inspection team administrator and competitive conflict management style had a significant negative effect on it. In addition, it was shown that the distributive and procedural fairness recognized by tax inspectors have a sign. It was confirmed that the tax inspection team administrator's conflict management had an impact on the job satisfaction recognized by team members in tax inspection team and their fairness perception and team administrator's conflict management style became an important factor in the team's organizational performance.

Effects of Bullying Experience on Psychological Well-Being Mediated by Conflict Management Styles and Psychological Empowerment among Nursing Students in Clinical Placement: A Structural Equation Modeling Approach

  • Ren, Liping;Kim, Hyunli
    • Journal of Korean Academy of Nursing
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    • v.47 no.5
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    • pp.700-711
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    • 2017
  • Purpose: This study aimed to test a proposed structural equation model in which bullying experience, conflict management styles and psychological empowerment predict psychological well-being among Chinese nursing students in clinical placement. Methods: Three hundred and sixty-six nursing students recruited from five hospitals in J city and Y city were assessed with self-report questionnaires on bullying experience, conflict management styles, psychological empowerment and psychological well-being including depression, self-esteem, and academic major satisfaction. Data were analyzed using SPSS version 20.0 and AMOS version 22.0. Results: The evaluation parameters included the comparative fit index at .90, the goodness of fit index at .93, the root mean square error of approximation at .07, and ${\chi}^2/df$ ratio at 2.66, indicating that the proposed structural equation model provided a good fit to the data. Experience of being bullied during clinical placement, conflict management styles and psychological empowerment explained 93.0% of the variance and had significant effects on psychological well-being, with conflict management styles and psychological empowerment mediating the association between bullying and psychological well-being. Conclusion: The findings indicated that mediation by conflict management styles and psychological empowerment alleviated the negative influence of bullying on psychological well-being. To limit bullying and its negative effects, development of effective guidelines to deal with bullying will be a critical tool for both Chinese nursing students and their instructors. Further research should incorporate conflict management styles and psychological empowerment into the specific intervention strategies for handling bullying behaviors among nursing students and staff nurses and promoting nursing students' psychological well-being.

Analyzing the Negotiation Process for the Adoption of Nagoya Protocol on Access to Genetic Resources and the Fair and Equitable Sharing Arising from their Utilization using the Conflict Management Process (갈등 관리 프로세스에 의한 ABS협상의 갈등 사례 분석)

  • Min, Seo-Jeong;Lee, Gwan-Gyu;Kim, Joon-Soon
    • Journal of Environmental Policy
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    • v.10 no.2
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    • pp.3-19
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    • 2011
  • Nagoya Protocol designed to establish criteria about material trade of biological genetic resources(ABS) was adopted in the 10th conference of the Parties to the Convention on Biological Diversity. In the course of the negotiation for adoption of the protocol, there was conflict between developed and developing countries, resource-rich and poor countries, and multinational corporations and environmentalists. This study investigates conflict process, subjects, issues and major factors in the negotiation case, and analyzes the negotiation by using the Conflict Management Process. To develope conflict management strategies for various conflict cases, we examine previous studies and analyze the intersectional conflict factors of this case and general cases, such as Fundamental side, Resource-allocation side, and Communication/Information-sharing side. These analyses of conflict prevention/resolution of the ABS negotiation show the importance of building mutual trust among stakeholders, enhancing mediator training, and constructing appropriate legislative/policy systems for successful conflict management.

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Work Environment and Conflict Level of Dental Hygienists Affect Turnover (치과위생사의 근무환경 및 조직 내 갈등수준이 이직에 미치는 영향)

  • Jang, Ji-Eon;Jeong, Sun-Rak
    • The Korean Journal of Health Service Management
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    • v.9 no.3
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    • pp.107-114
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    • 2015
  • Objectives : The purpose of this study was to understand how work environment and conflict level of dental hygienists affect turnover for the efficive manpower management of dental hygienists. Methods : Dental hygienists in dental (hospital)clinics near Daegu were randomly selected as the subjects of this study, and the followings analysis results are from 249 questionnaires: which were collected from March 2 to March 31 2011. Results : Among the 249 dental hygienists surveyed, 33.7% experienced turnover and 59.0% had turnover intention. From the analysis of the demographic, working environment and levels of conflict, dental hygienists had significantly higher turnover experiences based on following factors: older age, employment at a dental clinic rather than a dental hospital, longer working hours, longer total career as a dental hygienist, and longer of length of time at their current job. Furthermore, dental hygienists had significantly higher turnover intentions based on the following factors: younger age, more ignorant and higher level of discomfort due to conflict levels. Conclusions : Therefore, the working environment of dental hygienists has to be improved to inspire motivation, and conflict management has to be taughht within an organization to allow free communication and active participation in decision-making.

Korea-China Conflicts in Business: A Search after their Solutions (한·중 비즈니스 관계의 갈등과 그 해결방안에 대한 모색)

  • KIM, Ju-Won;KIM, Yong-June
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.66
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    • pp.191-218
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    • 2015
  • This research is, first of all, a theoretical study concerning 'conflict.' Only then, we could obtain ways in which we manage and resolve various problems arising from conflicts in business between Korean and Chinese companies. In doing this, we also tried to grasp cultural characteristics, or factors, in Chinese ways of carrying out negotiations that lead to conflicts with us. On the basis of these preliminary considerations, we developed practical techniques of conflict management and types of negotiation strategy. We thereby could suggest broader strategic implications for better performance in international business. Concretely, this research investigates techniques of conflict management and types of negotiation strategy. For such techniques and types, we suggest, (1) Sharing technique or reconciliatory compromising negotiation and its compromise strategy, (2) collaborative technique or cooperative negotiation and its win-win strategy, (3) competitive technique or competitive negotiation and its profit-seeking attack strategy, (4) accommodative technique or receptive negotiation and its relation-maintaining yield strategy, (5) avoidant technique or evasive negotiation and its indifference-showing avoidance strategy. This research contributes to promote understanding on negotiation culture of chinese corporate. and we provide the guideline of the conflict management and the insight for the efficiency strategy of chinese business negotiation. But, empirical data and statistical examinations should be added to our present research for the future prospective ones.

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Abbreviated ID Conflict Management Method for Efficient Data Forwarding on Dynamic IoT Networks (동적 사물인터넷에서 효율적인 데이터 전달을 위한 축약 ID의 충돌 관리 기법)

  • Son, Sanghyun;Jung, Yeonsu;Jeon, Yongsu;Lee, Seungjin;Baek, Yunju
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2016.10a
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    • pp.200-201
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    • 2016
  • Recently, according to era of Internet of Things was opened, various mobile devices connected to the internet using wireless communication. Many IoT devices have limited communication performance. Thus, these devices efficiently forward data using an abbreviated ID method. However, movement of devices causes abbreviated ID confliction, and These conflict degraded network performance. Therefore it is important management of ID conflict. In this paper, we proposed an abbreviated ID conflict management method to improve the efficiency of communication in the dynamic IoT network.

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A Study on the Relationship between Intra-team Conflict and Team Innovative Performance and the Mediating Role of Team Learning Behaviors in R&D Teams (연구개발팀에서 팀내 갈등과 팀 혁신성과간의 관계에서 팀 학습행동의 매개역할)

  • Lee, Jun Ho;Kim, Hack Soo;Kim, Ji Yeon
    • Knowledge Management Research
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    • v.14 no.5
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    • pp.81-100
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    • 2013
  • In this era of cut-throat competition, innovation is a source of competitive advantage, and securing core competency through innovation plays a pivotal role in ensuring the survival and growth of an organization. In an organization, R&D team is a core division driving innovation, and creative tension and conflict among researchers fuels innovative performance. Despite heated debate over the positive and negative effects of conflict, insufficiently-identified process factors have left sophisticated mechanisms between conflicts and effects unaddressed. This study assumes that team learning behaviors can bean important process factor given that conflict propels learning, and that learning is a decisive factor in creating competitive advantage. This study conducted an empirical analysis of the relationship between relationship/task conflict and team innovative performance, and the mediating role of team learning behaviors using data collected from a questionnaire sent out to the heads of 262 R&D teams and second highest-ranking officials thereof. The analysis conducted based on structural equation model indicates that relationship conflict has negatively affected team learning behaviors, whereas task conflict has positively influenced team learning behaviors(full mediation effect), team learning behaviors has positively influenced team innovative performance. Based on these results, the study has suggested implications of intra-team conflict and team learning behaviors for team innovative performance.

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A Study on the Type of Conflict Control by the Members of Hospitals (병원조직구성원의 갈등관리유형에 관한 연구 -전라북도 병원의 행정부서와 진료지원부서 근무자를 대상으로-)

  • Kim Tae-Sung
    • Management & Information Systems Review
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    • v.5
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    • pp.227-247
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    • 2000
  • This study is aimed at searching for the ways to effectively cope with the conflicts found among the members of the hospitals by analyzing the conflict control practiced differently depending on the scale of the organization and characters of its members. The result of analysis into the types of conflict control by the members of the hospital comprising a multitude of manpower is presented as follows. 1. The hypothesis 1 which assumes that the sex will determine the type of conflict control is adopted in part at the level of p<0.05. 2. The hypothesis 2 which assumes that the working position will determine the type of conflict control is adopted in part at the level of P<0.05. 3. The hypothesis 3 which assumes that the age will determine the type of conflict control is adopted in part at the level of p<0.05. 4. The hypothesis 4 which assumes that the size of hospitals will determine the type of conflict control is adopted in part at the level of p<0.05. 5. The hypothesis 5 which assumes that the career will determine the type of conflict control is adopted in part at the level of p<0.05. 6. The hypothesis 2 which assumes that the educational background will determine the type of conflict control is adopted in part at the level of p<0.05. This study requires extended follow-up study to cover the cause of conflict and job satisfaction of the medical manpower.

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Determinants of Caregivers' Conflict Experience in Elderly Care Institutions (요양기관 간병인의 갈등 경험에 영향을 미치는 요인)

  • Lee, Ji-Eun;Jin, Ki-Nam;Seo, Young-Joon
    • Korea Journal of Hospital Management
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    • v.14 no.3
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    • pp.66-82
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    • 2009
  • The purpose of this study is to investigate the determinants of caregiver's conflict experience in elderly care institutions. This study focused on the three key independent variable groups(e.g., socio-demographic, job-related, and individual personality). The sample used in this study are 311 caregivers who are randomly selected from 21 elderly care institutions in Korea. Data were collected with a structured questionnaire by mail from Oct. 15 to Nov. 30 in 2007. The collected data were analyzed using logistic regression. The major findings of the study are as follows: 1) Nearly 40% percent of the respondents reported that they had experienced conflicts with elderly patients. The conflict with other caregivers ranked as second(20.6%), followed by patients' families(18.6%) and hospital employees(15.1%). 2) The personality, especially uniqueness caused conflict with patients or other caregivers. The professional identity reduced conflict with patients. The negative work experiences caused conflict with patients or family. The service attitude reduced conflict with family. The service-centered culture reduced conflict with hospital employees. Those who lived with the elderly showed lower level of conflict with family or hospital employees.

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A Study on the Effect of Workaholism on Work-Family Conflict, Satisfaction of life in Airline Crew : Focused on Jeju Air (항공사 승무원의 일중독이 직장-가정갈등, 삶 만족에 미치는 영향에 관한 연구 : 제주항공 대상으로)

  • Lee, Jung A
    • Journal of Korean Society for Quality Management
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    • v.47 no.1
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    • pp.109-124
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    • 2019
  • Purpose: The purpose of study is to understand the effect of Airline industry employee's workaholism on Work Family conflict and Satisfaction of Life. Methods: The research method of this paper is to analyze data which was collected from 328 female cabin crew at airline located in Jeju Air. Results: The results of this study are summarized be summarized as follows: First, Work Obsession as the subordinate variables of workaholism positively affect Work Family conflict, but Work Enjoyment and Commitment of Work negatively affect work family conflict. Second, The results showed that had the higher level of Work to Family conflict than that of Family to Work conflict. Both directions had a negative impact on life satisfaction. Conclusion: Work Enjoyment and Work Commitment of variable workaholic had the higher level of Work to Family conflict than that of Family to Work conflict. So, it is important to make efforts to promote Work Enjoyment and Work Commitment of workaholic with resolving Work Family conflict in married managerial women by families and corporations.