• Title/Summary/Keyword: Conflict Relationship

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The Impact of Experienced Conflict on Person-Organization Fit and Turnover Intention (갈등의 경험이 개인-조직 적합성과 이직의도에 미치는 영향)

  • Lee, Jeong Eon
    • The Journal of the Korea Contents Association
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    • v.19 no.6
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    • pp.325-333
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    • 2019
  • The current study aims to address the relationships among conflict, person-organization fit, and workers' turnover intention. Specifically, it aims to examine whether person-organization fit mediates the relationship between conflict in team and turnover intention, also trust in leader moderates the relationship between person-organization fit and turnover intention. The empirical analysis shows that conflict is positively associated with turnover intention and have a negative impact on objective-value fit. The relationship between conflict and turnover intention is mediated by the person-organization fit. Trust in leader moderates the relationship between person-organization fit and turnover intention. The findings address the issue in terms of the mechanisms between conflict-turnover intention and the importance of trust in leader for an effective management of conflict in work teams.

An Empirical Study of the Causal Relationship between Job Performance, Job Stress, and Turnover Intention of Salesperson (영업사원의 직무성과, 직무스트레스와 이직의도 간의 인과관계에 대한 실증적 연구 - 직무교육과 전환손실의 조절역할을 중심으로 -)

  • Ahn, Kwang Ho;Moon, Chung Tae
    • Asia Marketing Journal
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    • v.11 no.3
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    • pp.125-149
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    • 2009
  • Many studies have been conducted to find the causal factors that influence salesforce performance and turnover behavior. This study focuses on the turnover intention of salesperson. Specifically this study argues that the causal relationship among job performance, job stress and turnover intention will be mediated by job conflict of salesperson. We develop the hypotheses from the conceptual framework and empirically test them for the salespersons of lifetime insurance companies. Based on the previous studies and conceptual framework developed in this study, we derive 8 hypotheses. <Figure 1> shows the conceptual framework from which hypotheses are derived. Hypotheses for the empirical test are as follows: H1: Job performance will have negative impact on the turnover intention. H2: Job performance will have negative impact on the job conflict. H3: Job stress will have the positive relationship with the turnover intention. H4: Job stress will have the positive relationship with the job conflict. H5: Job conflict will have the positive relationship with the turnover intention. H6: The negative impact of job performance on the job conflict will be moderated by job education/training. H7: The positive impact of job stress on the job conflict will be moderated by job training. H8: The positive impact of job conflict on the turnover intention will be moderated by the switching costs. To test the 8 hypotheses, we estimate the level of fitness and parameters of structure equation model by using AMOS 5.0. <Table 1> shows the results of empirical tests for hypotheses. <Table 2> shows the moderating effect of job training. <Table 3> shows the moderating effect of switching costs. This empirical study finds interesting results. The job training has the moderating effect on the causal relationship between job performance and job conflict. But it is found that the job training has not the moderating effect on the causal relationship between job performance and job conflict. These results may be due to the fact that Korean insurance company mainly focuses on training of the job skill and knowledge, not motivational elation of salesforce.

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The effect of value diversity on team indentity and team conflict (팀제구성원의 가치 다양성이 팀정체성과 갈등에 미치는 영향: 포용성의 조절효과를 중심으로)

  • Kim, Young-Hyung;Kim, Hye-Kyoung
    • Journal of Digital Convergence
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    • v.14 no.11
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    • pp.163-171
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    • 2016
  • The purpose of this study was to investigate the effect of value diversity on team identity and team conflict and to explore the moderating roles of inclusive climate in the relationship between value diversity and team identity and in the relationship between value diversity and team conflict. This study developed four hypotheses and tested them using regression and hierarchical regression analyses. The results showed that the positive relationship between value diversity and team identity and the negative relationship between value diversity and team conflict were statistically supported. And this study found that inclusive climate played moderating roles in the relationship between value diversity and team identity and in the relationship between value diversity and team conflict. Based on the findings of the study, this study presented managerial implications and suggestions for future studies.

Frequency and Severity of the Nurses' Role Conflict in the Hospital Nurses (병원간호사 역할갈등의 빈도와 심각성)

  • Lee, Eun Hee;Cho, Kyung Sook;Son, Haeng Mi;Yi, Yeo Jin;Yoo, Cheong Suk
    • Journal of Korean Clinical Nursing Research
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    • v.19 no.1
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    • pp.81-95
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    • 2013
  • Purpose: The purpose of this study was to identify the frequency and severity of role conflict experienced by nurses in the hospital. Methods: For this survey a self-report questionnaire on nurses' role conflict was used for data collection. Participants were 472 nurses in hospitals with over 500 beds. The questionnaire had 82 items classified into five categories (role activity, relationships between: nurse-nurse, nurse-patient/caregiver, nurse-doctor, and nurse-other department staff). The questionnaire was developed through focus group interviews with nurses according on their work experiences and literature reviews that were validated by the researchers. Data were analyzed using descriptive statistics for frequency and severity of nurses' role conflict. Cronbach's ${\alpha}$ for the questionnaire was .95 (frequency), .97 (severity). Results: Mean score for nurses' role conflict was 1.64. The highest frequency for nurses' role conflict was in the category, relationship between nurse and patients or their families ($2.00{\pm}0.46$). The highest severity for nurses' role conflict was in the category; relationship between nurses and doctors ($1.96{\pm}0.56$). Conflict about nurses' role activity showed both high frequency ($1.99{\pm}0.39$) and severity ($1.95{\pm}0.43$). Conclusion: Results indicate a need to develop programs to improve interpersonal relationship so as to reduce role conflict and encourage nurses' professional satisfaction and achievement.

An Investigation of Firm Performance on Conflict, Cooperation and Dependence between the Two Firms : Moderating Effects of Relationship Length and Firm Type (기업 간 갈등, 협력, 의존성에 대한 기업성과 고찰 : 관계기간과 기업유형의 조절효과)

  • Sohn, Sungpyo;Ha, Hong-Youl
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.3
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    • pp.97-117
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    • 2015
  • There has been a lack of research that has addressed firm performance associated with the mechanism among dependence, conflict and cooperation in the context of B2B relationships. Building on current knowledge regarding key constructs of dependence, conflict, and cooperation, the authors examine the primary assumption underlying firm performance and presents a process model of key constructs on firm performance using two moderators (relationship length and firm type). In so doing, a professional online research firm conducts panel survey and a total of 200 responses are used to test our proposed model. The results show that both conflict-cooperation and cooperation-firm performance linkages are significant, but other proposed links are insignificant. While the moderating effect of firm type is not significant, the dependence-performance link is moderated by relationship length, particularly in the stage of the initial relationships. These results has implications for a better understanding of B2B relationships from the initial stage to the sustainable stage.

The Influences of Conflict with Parents, Peer Relationship, and School Adaptation of Adolescents from Multicultural Families and their Satisfaction with Life : The Mediating Effects of Self-Esteem (다문화가정 청소년의 부모자녀갈등, 또래관계, 학교생활적응이 삶의 만족도에 미치는 영향 : 자아존중감의 매개효과를 중심으로)

  • An, Sun-Jung;Lee, Hyun-Chul;Lim, Ji-Young
    • Journal of Families and Better Life
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    • v.31 no.2
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    • pp.77-91
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    • 2013
  • The purpose of this study is to investigate if self-esteem mediates the effects of conflict with parents, peer relationship and school adaptation in relation to the satisfaction with life of adolescents in multicultural families. The subjects of the present study are 152 adolescents of multicultural families ranging from 12-16 years of age from the cities of Seoul, and Daegu, and the provinces of Gyeong-gi, and Gyeong-buk, South Korea. The measured constructs are Conflict with Parents, Friendship, School Adaption, Self- Esteem and Satisfaction with Life Scale. The dates were analyzed using path analysis. The major results of this study demonstrate that self-esteem does not mediate the effects of conflict with parents and peer relationship in relation to the satisfaction with life of adolescents in multicultural families. However, self-esteem does mediate the effects of school adaptation in relation to the satisfaction with life of adolescents in multicultural families.

Analysis of Relationship between Teamwork Attitude and the Job Satisfaction of Project Participants

  • Acharya Nirmal Kumar;Kim Hyung-Soo;Lee Young-Dai
    • Korean Journal of Construction Engineering and Management
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    • v.7 no.4 s.32
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    • pp.164-176
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    • 2006
  • Conflict may occur during teamwork activities. Conflict is the incompatibility of interest of participants; hence, it is more common in a wide varied activities involved construction field. Goals and values involve positive or negative features and are therefore common sources of conflict in construction field. Excessive conflict is a major hindrance to the effective operation of a team. If the conflict is not managed timely and properly, it could be transformed into a big dispute, thus to avoid these situation, it is necessary to augment working together culture. This paper aims to identify project team working factors and to uncover underlying relationships between these factors. A questionnaire survey was used to collect data from professionals. Factor analysis was employed to categorize twenty-one teamwork items evaluated by 169 respondents working in three major construction parties namely, owners, consultants and contractors. Factor analysis uncover that these team work factors can be grouped under three categories titled as: integrative working culture, relationship building and trust building. Multiple regression analysis however, showed that relationship building factor does not influence job satisfaction of project participants. Results of this study can be used as a tool to strengthening relationship between project participants in the construction industry.

The Impact of Employment Insecurity on Organizational Commitment and Turnover Intention in Chinese Enterprises Workers: The Focusing on Mediation Effect of Organization Conflict (중국 기업 근로자들의 고용불안정이 조직몰입과 이직의도에 미치는 영향: 갈등의 매개효과)

  • Lee, Seung-Gye;Li, Yi-Ran;Lee, Jong-Min
    • Korea Trade Review
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    • v.44 no.2
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    • pp.239-267
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    • 2019
  • The purpose of this study is to identify the effects of employment insecurity on organizational commitment and turnover intention, and mediating roles of conflict in Chinese enterprise workers. We examined the theoretical background and conducted an empirical study. The statistical analysis results revealed the following. First, employment insecurity has significant negative effects on organizational commitment and positive effects on turnover intention. Second, employment insecurity has significant positive effects on task and relationship conflicts. Third, task and relationship conflicts have positive significant effects on turnover intention. Fourth, intragroup conflicts (task and relationship conflicts) have partial mediating effects between employment insecurity and organizational commitment, and turnover intention, but task conflicts have no mediating effects between employment insecurity and organizational commitment. On the basis of the research findings, this paper discusses the theoretical and empirical implications of the research, and provides directions for future research.

The Relationship between Self-report, Hypothetical Interview, and Observation about Conflict Resolution Strategies between Friends (친구간 갈등해결방식에 대한 자기 보고와 실제 행동의 관계)

  • Kim, Song-Yee
    • Journal of the Korean Home Economics Association
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    • v.44 no.6 s.220
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    • pp.71-78
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    • 2006
  • The purposes of this study were firstly to assess the differences of conflict resolution strategies between friends according to children's peer status, and secondly to investigate the relationship of conflict resolution strategies measured by self-report, hypothetical interview, and observation methods. Thirty-four dayds in elementary 5th graders were selected according to peer status and friendship. Collected data were analyzed tv t-test and Spearman's correlation. The results of this study showed that children's conflict resolution strategies differed according to their peer status. Specially, popular children reported using and experiencing compromising/integrating strategies more than rejected children did. Rejected children reported using and experiencing dominating strategies more than popular children did. Secondly, there were meaningful correlations between compromising/integrating and dominating strategies, as measured by self-report, hypothetical interview, and observation methods. However, no relations emerged among avoiding, obliging, and intervention requesting strategies, as measured by self-report, hypothetical interview, and observation methods.

Social Media Performance: From the Perspective of Social Media Apathetic Behavior

  • Inwon Kang;Sungjoon Yoo
    • Journal of Korea Trade
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    • v.26 no.3
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    • pp.1-22
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    • 2022
  • Purpose - Social media platforms have presented individuals with an opportunity to create and maintain their social relationship through the use of social media services. However, such social relationship has a negative influence on users' interest in social media. Design/methodology - Using structural equation modeling, this study seeks to examines the effects of different social media conflicts (individual and social conflicts) on users' psychological internal state, especially user apathetic behavior Findings - The findings confirm that, among social media conflicts, social-related conflict, especially social interaction overload has a negative effect on cognitive resonance, while individual conflict has the highest effect on cognitive dissonance. Also, cognitive dissonance has a much greater effect than cognitive resonance on user resistance, this means that users' negative perception of social media has a greater influence on their resistance. Lastly, user's resistance was found to have a positive influence on user's apathetic behavior. Originality/value - In other to capture social media Apathetic behavior, this study focus on social media conflict perspective, which includes social-related conflict and individual conflict, which are found to influence users' internal states towards social media and further induce social media behavior. This study is unique because it is among the first to explore social media apathetic behavior by focusing on the influence of both external social media conflict and internal state. Also, this study proposed that social related conflict has a higher negative influence on WeChat user than individual related conflict.