• Title/Summary/Keyword: Conflict Control

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A Study on Value, Norms and Patterns of Managing Workplace Conflicts; A Comparison between Korea and Canada (국가간 가치지향 차이에 따른 조직내 갈등관리규범과 갈등관리유형 비교연구 -한국과 캐나다 관리자의 조직 내 갈등해결방식을 중심으로-)

  • Chung, Hoon
    • International Commerce and Information Review
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    • v.9 no.4
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    • pp.265-288
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    • 2007
  • This study analyzed which conflict management norm was preferred according to unique cultural difference of nation and such conflict management norm influences on conflict management type in solving real conflict when conflict in organization occurs and such conflict norm had a preference and influence on conflict management type in solving real conflict through such conflict management norm. As the result, first, Korean managers showed still high attitude on group interest and aimed to negotiation. But they highly depended on control. Canada managers showed discussion norm of individual interest and performed conflict management laying stress on unity and negotiation. second, as for conflict management of negotiation, both Canada and Korea performed it on the based of his or her interest discussion and as for plural agenda unity positively influenced to unity conflict management in Korea but in Canada, attitude for the future negatively influenced.

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Conflict Structure and Conflict Resolution in IPTV Policy, Korea (방송통신융합서비스 정책 과정에서 나타나는 갈등유형과 갈등관리: IPTV 사례를 중심으로)

  • Jung, Sang-Yune;Jung, In-Sook
    • Korean journal of communication and information
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    • v.31
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    • pp.295-325
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    • 2005
  • This study explored the conflict structure and resolution about IPTV, the typical convergence services. Which kinds of conflicts is taking plate in IPTV? How has it been managing by regulators? Researchers argues that IPTV dispute shows some different policy process comparing the past. It has double sided conflict structure- one is done by broadcasters and the others by regulators. When it was one sided conflict structure, it was easy to control the conflict issues. But now regulators become the subject to the conflict ground, it is not easy to control the conflict between business part. Rather the regulators show the strategy of avoiding conflict resolution - they do not really effort to resolve the conflict problems. but deepening and widening the conflict. In IPTV case, researchers found the avoiding conflict resolution strategy. And so-called 'iron coalition' between regulators and business part to preserve their areas and lights is likely to be loosen in IPTV policy environment.

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A Study on Work Condition, Stress, Role Conflict and Job Satisfaction of Infection Control Nurses Working in General Hospitals (종합병원 감염관리간호사의 업무실태와 스트레스, 역할갈등 및 직무만족에 관한 연구)

  • Her, Sun;Kim, Kye-Ha;Oh, Hyang-Soon
    • Korean Journal of Adult Nursing
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    • v.24 no.4
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    • pp.327-338
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    • 2012
  • Purpose: The purpose of this study was to investigate the work conditions, reported stress, role conflict and job satisfaction of infection control nurses working in general hospitals. Methods: The subjects were 125 infection control nurses from 102 general hospitals. Data were collected using a questionnaire consisting of questions about general characteristics, job characteristics, work condition, stress, role conflict, and job satisfaction. Data were collected from July to September 2011 and analyzed by descriptive statistics, independent t-test, one-way ANOVA, Scheffe test, Pearson's correlation, and Stepwise multiple regression in SPSS/WIN 18.0. Results: Over fifty percent (56.0%) of infection control nurses reported the majority of their time was monitoring intensive units. The average reported stress was 7.20, role conflict was 3.67, and job satisfaction was 3.14. The factors which influenced job satisfaction were stress, enough information, annual income, and the number of hospital beds. Conclusion: The factors contributing to job stress of infection control nurses need to be specifically identified. Education and training for infection control personnel should be provided to enhance job satisfaction.

An Analysis of Individual and Social Factors Affecting Occupational Accidents

  • Barkhordari, Amir;Malmir, Behnam;Malakoutikhah, Mahdi
    • Safety and Health at Work
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    • v.10 no.2
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    • pp.205-212
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    • 2019
  • Background: Workforce health is one of the primary and most challenging issues, particularly in industrialized countries. This article aims at modeling the major factors affecting accidents in the workplace, including general health, work-family conflict, effort-reward imbalance, and internal and external locus of control. Methods: A cross-sectional study was conducted in Esfahan Steel Company in Iran. A total of 450 participants were divided into two groups-control and case-and the questionnaires were distributed among them. Data were collected through a 7-part questionnaire. Finally, the results were analyzed using SPSS 22.0 and Amos software. Results: All the studied variables had a significant relationship with the accident proneness. In the case group, general health with a coefficient of -0.37, worke-family conflict with 0.10, effort-reward imbalance with 0.10, internal locus of control with -0.07, and external locus of control with 0.40 had a direct effect on occupational stress. Occupational stress also had a positive direct effect on accident proneness with a coefficient of 0.47. In addition, fitness indices of control group showed general health (-0.35), worke-family conflict (0.36), effort-reward imbalance (0.13), internal locus of control (-0.15), and external locus of control (0.12) have a direct effect on occupational stress. Besides, occupational stress with a coefficient of 0.09 had a direct effect on accident proneness. Conclusion: It can be concluded that although previous studies and the present study showed the effect of stress on accident and accident proneness, some hidden and external factors such as work-family conflict, effort-reward imbalance, and external locus of control that affect stress should also be considered. It helps industries face less occupational stress and, consequently, less occurrence rates of accidents.

The Influence of Parenting Behaviors, Marital Conflict, and Sibling Relations on Aggression in Children (부모의 양육행동, 부부갈등 및 아동의 형제자매관계와 아동의 공격성간의 관계)

  • Kim, Min Jung;Doh, Hyun Sim
    • Korean Journal of Child Studies
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    • v.22 no.2
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    • pp.149-166
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    • 2001
  • This study examined the effects of parenting behaviors, marital conflict and sibling relations on aggression with a sample of 301 6th graders (161 boys and 140 girls) living in P city. The subjects answered questionnaires regarding parenting behaviors, including sub-scales of physical punishment and psychological control, marital conflict, and sibling relations. Aggression was rated by peers. The results indicated that boys showed higher overt aggression than girls; children were aggressive when parents frequently used physical punishment and psychological control; the more children were exposed to marital conflict, the more aggressive they were, with particularly high correlations for girls; and the less positive and the more negative the sibling relations, the higher the aggression shown by children. Among the variables, parent's behaviors were the most highly correlated with aggression in both boys and girls.

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Effects of Family Conflict Mitigation Programs by Watching Documentaries on Conflicts, Autonomic Nerve Activation, and Happiness of the Elderly in Long-Term Care Hospitals (다큐멘터리 시청을 활용한 가족갈등 완화프로그램이 요양병원 입원 노인의 갈등, 자율신경활성도와 우울에 미치는 효과)

  • Choi, Eun A;Jeon, Mi Yang
    • Journal of Korean Biological Nursing Science
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    • v.23 no.3
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    • pp.237-246
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    • 2021
  • Purpose: To determine effects of family conflict mitigation documentary programs on conflicts, autonomic nerve activation (ANA), and happiness of elderly in long-term care hospitals. Methods: This study used a non-equivalent control group with a pretest-posttest design. It was conducted on 39 elderly patients (19 in the experimental group and 20 in the control group) in long-term care hospitals. The experimental group (n=19) received family conflict mitigation documentary programs. The family conflict mitigation documentary programs consisted of four sessions (40-50 minutes per session). These programs were implemented in small groups, with each group having five elderly. Data were analyzed by sing the conflict checklist, the Oxford Happiness Questionnaire, Chi-square test with Fisher's exact test, independent t-test, paired t-test, and repeated measure ANOVA using the SPSS/WIN 21.0 program. Results: The participants in the experimental group showed significantly decreased scores of conflict (t=-2.31, p=.028) and the value of sympathetic nervous system activity (t=8.36, p=.007) compared with those of the control group. The participants in the experimental group showed significantly increased the value of parasympathetic nervous system activity (t=-2.91, p=.008) and scores of happiness (t=5.46, p<.001). Conclusion: The family conflict mitigation documentary programs on conflicts, ANA, and happiness of the elderly in long-term care hospitals are effective intervention programs for mitigating conflicts between elderlies and their families and for improving happiness of the elderly in long-term care hospitals.

The Effects of Dependence and Conflict on Qualitative and Quantitative Organizational Performances in Partnership

  • Kang, Bohyeon
    • Asia Marketing Journal
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    • v.20 no.2
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    • pp.1-27
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    • 2018
  • This study examines the effects of dependence and conflict on organizational performances in partnership, qualitatively (trust) and quantitatively (sales) under four control variables (period of business, number of goods, competition density, and number of employees). Also, this study presents termination cost and alternative attractiveness as the antecedents of dependence, goal incongruity and unfairness as the antecedents of conflict. As the results of analysis with survey data from 360 distributors in manufacturer-distributor partnership, 7 hypotheses are supported and 2 hypotheses are rejected. The results of structural equation modeling (SEM) verify that termination cost increases dependence, that alternative attractiveness reduces dependence, that goal incongruity and unfairness increase conflict, that dependence reduces conflict, that dependence increases trust, and that conflict reduces trust. However, unexpectedly, dependence reduces sales, and conflict has no impact on sales. The results of this study provide insightful implications theoretically and managerially to scholars and practitioners interested in partnership.

The Effect of Preceptor Preparation Education on the Preceptor's Role Recognition, Role Conflict and Professional Self-Concept (프리셉터 교육이 프리셉터 역할인식과 역할갈등 및 전문직 자아개념에 미치는 효과)

  • Choi, Eun-Young;Kim, Jung-Sil
    • Journal of Korean Academy of Nursing Administration
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    • v.14 no.3
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    • pp.241-248
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    • 2008
  • Purpose: The purpose of this study was to examine the effects of preceptor preparation education on the preceptor's role recognition, role conflict and professional self-concept. Method: A Quasi-experimental design with non-equivalant control group was used. The subjects included 39 nurses, 19 in experimental group, and 20 in the control group. The program consisted of introduction of preceptor education program & curriculum, change of hospital management environment, the newest trend of nursing course, concept of preceptorship, steps of preceptorship, role of preceptor, attitude of preceptor, role of education, etiquette in nursing situation, policy of clinical education ability improvement, communication, conflict management, nursing ethics, contents concerned nursing professionalist, cardiopulmonary resuscitation, and medication. The data was collected from September 29 to November 17, 2007 using a structured questionnaire. Result: Preceptor's role recognition was increased significantly in the experimental group. However, role conflict and professional self-concept weren't significantly changed in the experimental group, compared to the control group. Conclusion: This study provides evidence for potential and beneficial effect of preceptor preparation education program on nurses.

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Work-Family Conflict and Counterproductive Behavior of Employees in Workplaces in China: Polynomial Regression and Response Surface Analysis

  • JIANG, Daokui;CHEN, Qian;NING, Lei;LIU, Qian
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.6
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    • pp.95-104
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    • 2022
  • This study investigates the complex mechanism of work-family conflict affecting counterproductive behavior of employees based on resource conservation theory and 417 valid samples by using polynomial regression and response surface analysis. Counterproductive work behavior refers to any intentional behavior of an individual that has potential harm to the legitimate interests of the organization or its stakeholders. Results show that first, work-to-family conflict (WFC) and family-to-work conflict (FWC) had four matching types. Compared with "high WFC-low FWC," "low WFC-high FWC" and "low WFC-low FWC" matching conditions, the employee self-control resource depletion and counterproductive work behavior (CWB) are at their highest under "high WFC-high FWC" congruence matching condition. Second, the joint effect of WFC and FWC has a U-shaped relationship with counterproductive behavior. Compared with the "high WFC-low FWC" match state, the level of CWB in the "low WFC-high FWC" match state is higher. Third, the depletion of self-control resources played a mediating role in the effect of WFC on counterproductive behavior. Fourth, emotional intelligence moderated the relationship between the congruence of WFC and FWC and self-control resource depletion. Emotional intelligence was higher, and the positive relationship between the congruence of WFC and FWC and self-control resource depletion was weaker.

The Effects of Assertiveness Traning and Value Clarification Training on Nurse's Conflict and Conflict Management Mode (주장훈련과 가치명료화훈련이 간호사의 갈등정도와 갈등관리 양식에 미치는 효과)

  • Park, Sang-Yeon
    • Journal of muscle and joint health
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    • v.2 no.1
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    • pp.41-72
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    • 1995
  • The purpose of this study is to examine the effects of assertiveness training and value clarification training on nurse's conflict and conflict management mode. Fifty seven registered nurses participated in the study ; they were employed by three general hospital located in Daegu, Korea. The study employs two treatment groups. The assertiveness training group consisted of subjects who participated in 90-120 minutes sessions of assertiveness training nine times over five weeks. The other treatment group, was adiministed nine, 90-120 minutes sessions of value clarification during the same period. For the control group, nursing subjects were appointed the training after five weeks. Pre-test evaluation were administered to all subjects in three groups prior to one week of the treatment. Role conflict Inventory-general(RCI-G) and Communication Conflict Inventory-general (CCI-G) measure nurse's conflict management mode. Post-test evaluation were administered to all subjects in three groups two weeks after the last session by Role Conflict Inventory-Specific(RCI-S), Communication Conflict Inventory-Specific (CCI-S), Management Model-Specific(CMMI-S). The analysis of variance(ANOVA) and covariance(ANCOVA) on gain scores were running the SPSS program. In order to test statistical differences among mean scores of the scales obtained after treatment, multiple comparisons were carried out by Turkey method. Conclusions obtained from the results are as follows. 1. The assertiveness training and the value clarification training were effective in decreasing the nurse's role conflict. The value clarification was more effective than the assertiveness training in decreasing the nurse's role conflict. 2. Both assertiveness training and value clarification training were effective in decreasing nurse's communication conflict. There was, however, no differences between assertiveness training and value clarification training in decreasing the nurse's communication conflict. 3. The assertiveness training and the value clarification training were quite effective in compromizing and collaborating conflict management mode, to reducing the withdrawl and accomodate, force and accomodate conflict management mode to conflict. There was no difference in the effectiveness of assertiveness training and value clarification. In assessing the effects of the treatments, this study employed different measurements. It is unclear whether the measurement affected the test results. It is worth conducting a further test using the same measurements. The results of future studies can be compared with those of this study. The homogeneity of the control group and treatment group is questionable. Futher studies may employ homogeneous sample group to evaluate whether the sample characteristics bias the test results. Assertiveness training or value clarification training for nurses can be utilized in nursing intervention.

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