• Title/Summary/Keyword: Confirmation

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A Study on User Satisfaction and Continuity Usage Intention in the Automotive Industry: Focusing on the Expectation Confirmation Model (자동차 산업에서의 사용자만족과 지속사용의도에 관한 연구: 기대일치모형을 중심으로)

  • Han, Sang In;Chang, Seog Ju
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.16 no.5
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    • pp.189-203
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    • 2021
  • Environmental changes, which are strongly requiring technological cooperation, such as technological development and strategic alliances according to industrial ecosystem change, have a significant impact on not only product quality but also services. Thus, there is a need for 'servitization' that can satisfy the needs of customers and the ecosystem of businesses through the convergence of manufacturing companies and services. This study uses the Expectation-Confirmation Model to examine the impact on user satisfaction and Continuance Usage Intention. Research(Study) was conducted on users who are using high-tech-based cars. For this, we used Expectation Confirmation(match expections for the user's pre-and post-use relationships), Perceived Ease, Perceived Usefulness, User Satisfaction and Habitual Use and using Continuance Usage Intention as a dependent variable. Their causation was examined with the spss 26.0 and smartpls 2.0 statistical programs. As implications of this study, Expectation Confirmation has been shown to have significant positive effects on Perceived Ease, Perceived Usefulness, User Satisfaction and Habitual Use. For this results, the expectations before and after the use of high-tech cars lead to improved daily lives convenience and(or) work efficiency, leading to user satisfaction and further Continuance Usage Intention. Motors consider it important to pursue the work improvements that consumers want and use it useful in daily lives in the production and sale of high-tech cars. It is expected that it will create natural habits for services that users are satisfied with, and that these habits will affect the continuous growth and understanding of the trend of change.

The Effects of Hasteful Behavior on Aberrant Driving Behavior (서두름 행동이 운전일탈행동에 미치는 영향)

  • Dong Woo Kim ;Sun Jin Park ;Soon Chul Lee
    • Korean Journal of Culture and Social Issue
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    • v.15 no.4
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    • pp.487-505
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    • 2009
  • We focused on the missing confirmation domain of the hasteful behavior. We tried to identify the variety of hasteful behavior and the effects of missing confirmation behavior domain of the hasteful behavior on driving behaviors. 388 drivers responded to Hasteful Behavior Questionnaire, Driver Behavior Questionnaire(DBQ), and Driving Experience Questions. Data which have missing values among them were removed, 374 data were analyzed. As a result of factor analysis, hasteful behavior consist of time pressure, uncomfortableness, isolation, boring condition, and expecting rewards, and the DBQ consist of violation, error, and lapse. The components of hasteful behavior was divided into the missing confirmation behavior and the need for achievement domain by the second factor analysis and difference verification of coefficient of correlation. The missing confirmation behavior domain of hasteful behavior had significant influence on error and lapse. The isolation of the missing confirmation behavior domain had a negative effect, and the uncomfortableness of the missing confirmation domain had a positive effect on violation. The time pressure had a negative effect, and the isolation and the uncomfortableness had a positive effect on error and lapse.

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Exploring Self-image Congruity and Regret for IS Continuance based on the Expectation-Confirmation Model

  • Kang, Young-Sik;Hong, Soong-Eun;Lee, Hee-Seok
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.503-508
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    • 2007
  • In order to understand information system post-adoption phenomena, the expectation-confirmation model (ECM) was proposed. Past studies based on the ECM focus on a referent centered on the target IS being studied. The effect of this reference, captured through confirmation, has been strongly shown. However, the saliency of two additional reference effects, captured through self-image congruity and regret, has not been explored. In order to fill this knowledge gap, this paper attempts to develop a research model that extends the ECM by incorporating self-image congruity and regret as well as perceived enjoyment. For this extension, we synthesize the extant literature on continued IS use, self-image congruity, and regret. The analysis results tell us that self-image congruity plays a key role in forming two post-adoption beliefs, perceived usefulness and perceived enjoyment. It is also found that the absolute effect of regret on continuance intention is larger than those of other antecedents identified in IS. Overall, this study preliminarily confirms the saliency of self-image congruity and regret in post-adoption phenomena. Our study results is likely to help the IS community systematically address unexplored effects of self-image congruity and regret.

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Applications of Data Mining Techniques to Operations Planning for Real Time Order Confirmation (실시간 주문 확답을 위한 데이터 마이닝 기반 운용 계획 모델)

  • Han Hyun-Soo;Oh Dong-Ha
    • Korean Management Science Review
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    • v.21 no.3
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    • pp.101-113
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    • 2004
  • In the rapidly propagating Internet based electronic transaction environment. the importance of real time order confirmation has been more emphasized, In this paper, using data mining techniques, we develop intelligent operations decision model to allow real time order confirmation at the time the customer places an order with required delivery terms. Among various operation plannings used for order fulfillment. mill routing is the first interface decision point to link the order receiving at the marketing with the production planning for order fulfillment. Though linear programming based mathematical optimization techniques are mostly used for mill routing problems, some early orders should wait until sufficient orders are gathered for optimization. And that could effect longer order fulfillment lead-time, and prevent instant order confirmation of delivery terms. To cope with this problem, we provide the intelligent decision model to allow instant order based mill routing decisions. Data mining techniques of decision trees and neural networks. which are more popular in marketing and financial applications, are used to develop the model. Through diverse computational trials with the industrial data from the steel company. we have reported that the performance of the proposed approach is effective compared to the present heuristic only mill routing results. Various issues of data mining techniques application to the mill routing problems having linear programming characteristics are also discussed.

The Paradoxes of Confirmation Revisited (입증의 역설 다시 보기)

  • Choi, Wonbae
    • Korean Journal of Logic
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    • v.20 no.3
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    • pp.367-390
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    • 2017
  • Much of literature on the paradoxes of confirmation has been focused on the problems raised by the fact that a nonblack nonraven confirms the hypothesis that every raven is black. In this paper I would like to emphasize that more interesting problems are still waiting to be explained, if we notice that a black nonraven confirms the raven hypothesis as well. For this I examine what Hempel exactly means by the paradoxes of confirmation, and show that the previous discussions on the paradoxes were at most partial solutions. Then I argue that Hempel presupposes the so-called 'converse consequence condition' regarding confirmational evidence. Finally I discuss what impact is made on the Bayesian solution to the paradoxes, if we accept a more faithful interpretation to Hempel.

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Internet of Things based cafe seat confirmation system of implementation (사물인터넷(IoT)기반의 카페 좌석 확인 시스템 구현)

  • Oh, Chang-seok;Jeong, Sang-heon;Kim, Yong-hwan;Kim, Tae-Yong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2016.10a
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    • pp.593-595
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    • 2016
  • In recent, the cafe culture has came very close friendly people. But many customers have been left the seat because the cafe has been heavily biased. To solve the problem, we propose the Cafe Seat Confirmation System based on IoT. Proposed system consists of Arduino, Raspberry Pi, and application. Using a smart device, it is possible to provide efficient services such as real-time seat reservations and cafes management.

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An Effect of O2O Service Users' Motivation on Loyalty through Expectation-Confirmation and Satisfaction (O2O 서비스 이용자의 동기가 기대충족과 만족을 통해 충성도에 미치는 영향)

  • An, Ki-Hoon;Lee, Sin Bok;Lee, Sae Bom;Suh, Yung Ho
    • Journal of Korean Society for Quality Management
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    • v.46 no.4
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    • pp.923-938
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    • 2018
  • Purpose: O2O service are becoming popular in various industries such as food delivery and taxi. This research explores how users' motivation of O2O service influence customer loyalty through expectation-confirmation and satisfaction. this study attempts to explore the motivation factor (i.e. pricing, enjoyment, immediately, social influence) and to empirically examine the relationships between those and users' loyalty to O2O service. Methods: To test the proposed research model, a survey research methodology was used. Paper survey was distributed to O2O service users in Korea. A total of 198 data were used for the analysis. Structural equation modeling was used to test hypotheses. Results: According to our findings, this study found that satisfaction was positively influenced by users' motivation factors. all hypotheses about the effect of motivation on expectation-confirmation were statistically not significant. Conclusion: O2O service providers should consider the results of this study to satisfy users' expectations and satisfaction for building a better O2O market.

The Effects of Confirmation and Perceived Benefits on Satisfaction and Continuous Usage Intention for University Online Class Systems (기대일치와 인지된 혜택이 대학의 온라인 수업의 만족도와 지속적 사용 의도에 미치는 영향)

  • Kim, Jongweon;Kim, Daekil
    • The Journal of Information Systems
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    • v.29 no.4
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    • pp.153-169
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    • 2020
  • Purpose Many students have concerned about the quality and operation of online courses with universities offering online courses to avoid the spread of COVID-19. To deepen our understanding of university online class systems, this research aims to assess students' satisfaction with online class systems and continuous usage intention on the basis of the perceived benefits and expectation confirmation theory. Design/methodology/approach This paper empirically analyzes the impact of each perceived benefit on user satisfaction and the intention to use it continuously by dividing the perceived benefits considered in existing literature into utilitarian benefits (convenience), emotional benefits (pleasure), and symbolic benefits (personal benefits). Moreover, the perceived expectations and performance have also been assessed with its impact on satisfaction and the intention to continue use. Data collected from 241 university students were empirically tested against a research model. Findings Analysis results showed that perceived advantages (comfort, enjoyment and personalized benefit) significantly affect user satisfaction and that perceived benefits have positive effects on the intention to continue use whereas the expected confirmation do not significantly influence on the intention to continue use.

Gorlin-Goltz Syndrome: A Case Report and Literature Review with PTCH1 Gene Sequencing

  • Hyo Seong Kim;Seung Heo;Kyung Sik Kim;Joon Choi;Jeong Yeol Yang
    • Archives of Plastic Surgery
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    • v.50 no.4
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    • pp.384-388
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    • 2023
  • Gorlin-Goltz syndrome, also known as nevoid basal cell carcinoma syndrome, is an autosomal dominant disease characterized by multisystemic developmental defects caused by pathogenic variants such as patched-1 (PTCH1) gene variants and/or SUFU gene variants. The presence of either two main criteria or one major and two minor criteria are required for the diagnosis of Gorlin-Goltz syndrome. Recently, a major criterion for molecular confirmation has also been proposed. In this article, we report the case of an 80-year-old male who was admitted at our department for multiple brown-to-black papules and plaques on the entire body. He was diagnosed with Gorlin-Goltz syndrome with clinical, radiologic, and pathologic findings. While the diagnosis was made based on the clinical findings in general, confirmation of the genetic variants makes an ideal diagnosis and suggests a new treatment method for target therapy. We requested a genetic test of PTCH1 to ideally identify the molecular confirmation in the hedgehog signaling pathway. However, no pathogenic variants were found in the coding region of PTCH1, and no molecular confirmation was achieved.

A Study on Exploring Factors Influencing Continuance Intention in the SNS (SNS에서 지속적인 사용 의도에 영향을 미치는 요인 연구)

  • Lee, Moon-Bong
    • Journal of Korea Society of Industrial Information Systems
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    • v.16 no.5
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    • pp.151-161
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    • 2011
  • Social Network Service is a web-based service that allows the people to construct relationship among users with same interest and supports various activities such as managing personal relations and sharing information or contents. Based on the IS Post-Acceptance model and Success Model, this study examines factors influencing the continuance intention in the SNS. Questionnaires are collected from 275 students who are using the SNS. The results are following: first, the perceived usefulness and satisfaction have positive effect on the continuance intention. Second, the perceived usefulness, confirmation, system quality and information quality have positive effect on the satisfaction. Third, the confirmation has positive effect on the perceived usefulness. Fourth, the system quality and information quality have positive effect on the confirmation. Fifth, the satisfaction is the strongest predictor of the continuance intention and the perceived usefulness is the strongest predictor of the satisfaction.