• 제목/요약/키워드: Compensation satisfaction

검색결과 266건 처리시간 0.029초

개인이동형 교통수단(PM) 유형별 사고특성 및 위험도 비교연구 (A Comparison Study on the Risk and Accident Characteristics of Personal Mobility)

  • 이수일;김승현;김태호
    • 한국안전학회지
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    • 제32권3호
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    • pp.151-159
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    • 2017
  • This study deals with characteristics and risk of a PM based on user survey result, road driving test and data analysis of PM accident. Text mining method is applied to extract PM accident data from Big Data, which are claim data of private insurance company. Road driving test and survey on safety, convenience, noise, overtake ability, steering ability, and climbing ability of PM are performed to evaluate user's safety and convenience considering domestic road condition. As the result of claim data analysis, annual average increase rate of PM accident is 47.4% and average compensation of personal mobility is higher than that of bicycle by maximum 1.5 times. 79.8% of PM accident is self-caused accident due to unskilled driving and age-specific diagnosis rate of driver over 60 is higher than that of under 60. Diagnosis rate of over 60 at lower limb, foot, rib and spine is especially higher than that of under 60. As the result of road driving test and user survey, satisfaction level on safety and convenience of PM is evaluated as close to that of bicycle and satisfaction level of PM is increased after boarding. Overtake ability, steering ability, and climbing ability of PM are evaluated as same or better than that of bicycle but warning equipment to pedestrian or bike such as horn is required because noise level of PM during driving is too low. Finally, user survey result shows that bicycle road is suitable for PM and safety standard, advance-education and insurance are required for PM. It is suggested that drivers' license for PM can be replaced by advance-education. Results of this study can be used to prepare safety measures and legal basis for PM operation.

병원내부마케팅이 고객지향성 및 충성도에 미치는 영향 (Influence of Internal Marketing on Customer Orientation and Loyalty in Hospital)

  • 강천국
    • 한국콘텐츠학회논문지
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    • 제16권2호
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    • pp.174-185
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    • 2016
  • 내부마케팅이란 외부고객의 만족을 위해 직원들에게 만족을 주고 서비스 마음을 갖도록 하는 조직의 마케팅 활동이다. 본 연구는 병원종사자들을 대상으로 내부마케팅이 고객지향성 및 충성도에 미치는 영향을 분석하기 위해 구조화된 설문조사를 통해 자료를 수집하였다. 경기도 일개 종합병원 731명을 대상으로 요인분석, 상관관계분석, 선형회귀분석을 시행하였다. 본 연구의 주요결과는 다음과 같다. 첫째, 내부마케팅이 고객지향성에 미치는 영향은 리더십 및 커뮤니케이션, 교육훈련이 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 둘째, 내부마케팅이 충성도에 미치는 영향은 리더십 및 커뮤니케이션, 근무환경, 보상 및 복리후생, 교육훈련이 충성도에 통계적으로 유의미한 영향을 미치는 것으로 나타났으며 셋째, 고객지향성이 충성도에 미치는 영향은 통계적으로 유의미한 것으로 나타났고 고객지향성이 높아지면 충성도도 상승하는 것으로 나타났다. 고객지향성과 충성도를 높이기 위한 내부마케팅 활동에 구체적인 방안을 모색되기를 바란다.

서양복식에 나타난 양적과장의 미의식에 관한 연구 (II) - 현대패션을 중심으로 - (The Aesthtics Consciousness of Voluminous Enlargement in the Western Costume - In the 20th Century -)

  • 성광숙;이순홍
    • 복식
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    • 제54권7호
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    • pp.151-164
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    • 2004
  • This Studies on 20th century fashion was carried out according to the classification of the times as made up Belle Epoque, New Look, Big Look, and Body-Consciousness. Aside from research in literatures, research into 20th fashion also include the analysis of photo had been taken from various collection. The enlargement beauty of costume had been place under the aesthetic category and, by interpreting the analogies of presented in aesthetic consciousness. the true nature of the voluminous enlargement in costume had been traced. To conclude, this study finds there are between the aesthetic characteristic differences in the aesthetic consciousness of the costumes in history and the present-day fashion. The aesthetic consciousness of the voluminous enlargement of the present-day was found to have the following characteristic ; (1) History-oriented tradition (2) Metaphorica autonomous (3) Freedom of breaking with restriction (4) Dismantling the irregularity (5) Hedonistic play instinct (6) Psychological compensation (7) Sexual sensuality (8) Ideal of the times (9) Aesthetic ornament (10) Feeling of satisfaction through self-enlargement. From list above. metaphorical sensuality, aesthetic ornament and the feeling of satisfaction driven by Self-Enlargement are the same characteristics found in the aesthetics consciousness of the voluminous enlargement of the costume In history in that they are the aesthetic consciousness above time and space. It is metaphorical sensuality which transform woman's body in to distorted images as influenced by both capitalism and materialism in the last 20 years. These are represented by the sadomasochistic and fetish images as the woman's metaphorical voluminous enlargement is apparently becoming more positive, radical and obscene especially in terms of expression.

사할린 영주귀국 동포의 주거생활사 - 안산시 고향마을 거주 강제이주 동포를 중심으로 - (Housing History of Sakhalin Returnees in Ansan Gohyangmaeul)

  • 조재순
    • 한국주거학회논문집
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    • 제20권4호
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    • pp.103-112
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    • 2009
  • The purpose of this research was to find out the housing history of Sakhalin returnees in Ansan Gohyangmaeul since leaving hometown under the Japanese ruling period, who experienced two international migration for one's life. Face to face interview had been done with 20 returnees in the community center of Ansan Gohyangmaeul during October to December, 2008. The semi-structured questionnaire about housing the respondents lived in major life changes used to guide the individual interview. The results showed that personal life as well as housing histories were differed by the reason to move into Sakhalin, which still influenced the returnee' life up to now. The housing they had lived changed from barracks like a training camp, to Japanese small wooden cottage/row house, and then Russian brick house/ apartment. Housing alteration and addition and rebuilding were common to renew the old existing house. The boundary of residing area was mostly limited to the first residing location under soviet governing system throughout one's life without a long distance move. Housing satisfaction was very high in Gohyangmaeul because of the improvement of housing facilities and residence itself as well as the convenience of housing management, compared to former residence in Sakhalin. Economic and emotional aspects of life satisfaction were also high during about 8 years of living in the apartment. Forced movers still require the compensation on hand to either Korean or Japanese government no matter the amount. Social integration to the Korean community would be one of the main issues to new returnees as well as the already returned. In-depth interviews of case study need to reveal the unique housing experience of the forced mover according to the type of leaving hometown by oneself or by parents, and to returned region and time to motherland.

병원간호사의 조직냉소주의 영향요인 및 조직효과성에 대한 매개효과 검증 (The Determinants of Organizational Cynicism of Hospital Nurses and Its Mediating Effect on the Organizational Effectiveness)

  • 이주현;정애숙;서영준
    • 한국콘텐츠학회논문지
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    • 제16권7호
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    • pp.575-586
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    • 2016
  • 본 연구는 병원에서 간호사의 조직 냉소주의에 대한 영향요인을 조사하고 효과적인 조직 관리 및 조직의 효율성에 기여하는 요인을 알아보기 위해 수행되었다. 연구에 사용된 데이터는 2005년 일개 병원에 근무하는 간호사 전체 320명을 대상으로 자료를 수입하여 분석에 부적합한 설문지를 제외하고 최종 295개 설문지를 SPSS WIN 21.0 버전을 활용하여 분석 하였다. 연구결과, 리더십, 과업 상호 의존성, 직무 스트레스, 긍정적 및 부정적인 정서는 병원 간호사의 조직 냉소주의에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 또한, 조직 냉소주의는 직무 만족과 조직몰입에 유의한 매개 효과가 있었고, 조직의 분위기는 직무 만족과 조직 몰입에 유의한 간접 효과를 보여 주었다. 결론적으로 병원경영진과 간호관리자는 조직 냉소주의를 감소시키기 위해서 즐거운 조직 분위기 조성, 적절한 지원, 공정한 보상 및 우호적인 조직 문화 조성, 원활한 의사소통과 피드백, 직원들간의 신뢰, 정보공유, 부서 내 및 부서간의 협력과 같은 전략을 수용할 필요가 있다.

사회복지사의 이직의도 억제와 관련된 변인에 대한 메타회귀분석 (A Meta-regression Analysis on Related Protective Variables of social worker's Turnover Intentions)

  • 문동규
    • 한국산학기술학회논문지
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    • 제16권11호
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    • pp.7564-7574
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    • 2015
  • 본 연구는 지난 15년간의' 사회복지사의 이직의도'와 관련된 논문을 바탕으로 이직의도 억제 변인들의 효과크기를 메타분석을 통해 검증하고, 메타회귀분석을 통해 출판연도에 따른 변화추이를 검증하므로 이직억제를 위한 정책방안과 후속 연구의 연구방향을 제시하고자 하였다. 연구결과 억제변인에 대한 전체효과크기는 중간효과크기로 나타났다. 변인군 별 하부 변인의 효과크기는 개인특성변인군이 급여수준, 연령과 결혼여부, 근무기간, 이직경험, 학력수준, 근무형태 순으로 나타났으며, 직무특성변인군은 직무만족, 근무환경, 직무중요성, 상사와 동료관계, 직무자율성 순으로 나타났다. 또한 조직특성변인군 효과크기는 조직몰입, 조직헌신, 승진기회, 보상만족, 조직 내 공정성, 참여적 의사결정 순으로 나타났다. 출판연도에 따른 변화추이는 2015년도에 가까울수록 억제변인들의 효과크기가 낮아지는 것으로 나타났다.

다채널 근전도 기반 딥러닝 동작 인식을 활용한 손 재활 훈련시스템 개발 및 사용성 평가 (Development and Usability Evaluation of Hand Rehabilitation Training System Using Multi-Channel EMG-Based Deep Learning Hand Posture Recognition)

  • 안성무;이건희;김세진;배소정;이현주;오도창;태기식
    • 대한의용생체공학회:의공학회지
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    • 제43권5호
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    • pp.361-368
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    • 2022
  • The purpose of this study was to develop a hand rehabilitation training system for hemiplegic patients. We also tried to find out five hand postures (WF: Wrist Flexion, WE: Wrist Extension, BG: Ball Grip, HG: Hook Grip, RE: Rest) in real-time using multi-channel EMG-based deep learning. We performed a pre-processing method that converts to Spider Chart image data for the classification of hand movement from five test subjects (total 1,500 data sets) using Convolution Neural Networks (CNN) deep learning with an 8-channel armband. As a result of this study, the recognition accuracy was 92% for WF, 94% for WE, 76% for BG, 82% for HG, and 88% for RE. Also, ten physical therapists participated for the usability evaluation. The questionnaire consisted of 7 items of acceptance, interest, and satisfaction, and the mean and standard deviation were calculated by dividing each into a 5-point scale. As a result, high scores were obtained in immersion and interest in game (4.6±0.43), convenience of the device (4.9±0.30), and satisfaction after treatment (4.1±0.48). On the other hand, Conformity of intention for treatment (3.90±0.49) was relatively low. This is thought to be because the game play may be difficult depending on the degree of spasticity of the hemiplegic patient, and compensation may occur in patient with weakened target muscles. Therefore, it is necessary to develop a rehabilitation program suitable for the degree of disability of the patient.

Internal Service Recovery's Influence on Frontline Service Employees' Satisfaction and Loyalty

  • Gong, Taeshik
    • Asia Marketing Journal
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    • 제17권2호
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    • pp.39-62
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    • 2015
  • Relatively little studies have investigated employee recovery from internal service failure, especially from the employees' perspective. When handling customer complaints, employees must not only deal with legitimate customer demands after a service failure, such as providing an apology, rectifying the problem, and offering compensation, but they must also manage illegitimate dysfunctional customers, who may yell, threaten, and even physically harm the employee. These negative experiences can have strong effects, and employees can exhibit higher levels of stress such as burnout and emotional labor, which have been linked to dissatisfaction, tension and anxiety, reduced performance and effectiveness, and a greater propensity to leave the firm, ultimately leading to negative financial consequences for the firm. These conditions result in internal service failure and create the need to recover employees-in other words, internal service recovery. However, little research has examined this issue so far. The purpose of the current study, therefore, is to investigate the relationship between internal service recovery and employee outcomes. A pre-test, post-test between-subjects experimental design was developed. Participants were 166 part-time students who were working full-time. The average age of the participants was 36.74 years, and 57.50% of them were female. The average length of employment was 13 years. Participants were randomly assigned to one of four groups of approximately equal size. Three of the groups were subjected to an experimental situation involving an internal service failure, while one group was not exposed to failure, thereby acting as a control group. This study contributes to the service marketing literature in several ways. First, the study extends service failure and/or recovery research by examining recovery in an employee context. Second, this study attempts to measure internal service recovery and to empirically demonstrate its relationship to employee outcomes. Third, this investigation emphasizes the managerial importance of internal service recovery. For example, understanding the nature of the relationships between internal service recovery and its consequences can improve the effectiveness and efficiency of managers' resource allocation decisions.

Combinatorial Auction-Based Two-Stage Matching Mechanism for Mobile Data Offloading

  • Wang, Gang;Yang, Zhao;Yuan, Cangzhou;Liu, Peizhen
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제11권6호
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    • pp.2811-2830
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    • 2017
  • In this paper, we study the problem of mobile data offloading for a network that contains multiple mobile network operators (MNOs), multiple WiFi or femtocell access points (APs) and multiple mobile users (MUs). MNOs offload their subscribed MUs' data traffic by leasing the unused Internet connection bandwidth of third party APs. We propose a combinatorial auction-based two-stage matching mechanism comprised of MU-AP matching and AP-MNO matching. The MU-AP matching is designed to match the MUs to APs in order to maximize the total offloading data traffic and achieve better MU satisfaction. Conversely, for AP-MNO matching, MNOs compete for APs' service using the Nash bargaining solution (NBS) and the Vickrey auction theories and, in turn, APs will receive monetary compensation. We demonstrated that the proposed mechanism converges to a distributed stable matching result. Numerical results demonstrate that the proposed algorithm well capture the tradeoff among the total data traffic, social welfare and the QoS of MUs compared to other schemes. Moreover, the proposed mechanism can considerably offload the total data traffic and improve the network social welfare with less computation complexity and communication overhead.

비정규직 여성근로자의 고용특성 및 건강에 미치는 인자: 산재보험패널조사 (Effect of Temporary Employees and Health Characteristics Female Non-Regular Female Workers)

  • 최길용;양경수
    • 보건의료산업학회지
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    • 제10권3호
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    • pp.235-244
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    • 2016
  • Objectives : Using several waves of the Panel Study of Worker's Compensation Insurance(PSWCI), this study analyzed the effect of female workers on the health and lifestyles of korean workers in the sample year of 2014 (The first survey was completed in August-October 2013;, the second survey was completed in August-October 2014.) Methods : The research subjects were 24,672 women among workers who responded to the 2014 PSWCI panel report. Statistical analyses were performed with SAS version 9.4 (SAS Institute Inc., Cary, NC, USA). Results : According to the results of the analysis, women showed differences in female temporary workers, working conditions, classification of occupation, working period, and health conditions based on work-time conditions. The results show that female workers with disabilities have a direct positive effect on life satisfaction as we anticipated in the hypothesis. Conclusions : Female workers should focus on factors identified in this study when developing employment interventions to improve a health promoting lifestyle for their work environment.